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Job DescriptionSalary: $50,000 - $65,000 About Us: At Concept Logistics, were a people-first logistics company with decades of industry experience and a passion for doing things the right way. Since 1988, weve built strong partnerships by delivering smart, customized transportation solutions and supporting the people who make it all happen. We value innovation, integrity, and continuous growth. Join us and be part of a team where your ideas and contributions truly matter. Job Summary: As a Shipper Representative, you will be responsible for managing customer relationships and securing freight opportunities from both new and existing customers. This role leads a team of Carrier Representatives and Load Planners, oversees shipper operations, and serves as the primary escalation point for customer and operational issues. You will work closely with customers to understand their shipping needs while ensuring your team executes shipments efficiently and delivers a high level of service. Benefits and Perks: • Stable work/life balance with consistent hours., • Benefits package that includes medical, dental, and vision insurance and 401(k) with employer contributions., • Paid time off, including major holidays and your birthday., • Incentive opportunities., • Great company culture team environment, supportive leadership, company events, inclusive atmosphere, and MORE!, • Career growth and advancement opportunities., • Casual dress code. Duties and Responsibilities: • Work directly with customers to discuss shipping needs, transportation options, and pricing to secure and grow freight volume., • Build and maintain strong customer relationships to support long-term partnerships and account growth., • Create and maintain account plans, identify opportunities within customer networks, and ensure accurate load entry and shipment details., • Collaborate with the Sales team on new business acquisition and onboarding of new customers., • Lead, manage, and support a truck load team to ensure efficient freight coverage and execution., • Manage daily workflow within the team to ensure loads are booked, covered, and tracked accurately and on time., • Serve as the escalation point for customer, carrier, and operational issues raised by team members., • Coach, develop, and support team members to promote strong performance, growth, and engagement., • Ensure a positive, productive, and professional team environment., • Work closely with the TL Operations Manager to align team performance with operational goals and service expectations., • Promote an environment that supports diversity and reflects the company brand, • Other duties as necessary or assigned. Note: This list is not intended to be all-inclusive and may be updated as business needs evolve. Qualifications and Skills: • 2+ years of experience in the supply chain/logistics industry is required., • Prior experience leading or supervising a team strongly preferred., • Ability to negotiate, persuade, and motivate others., • Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment., • Excellent problem solving and analytical skills., • Ability to develop and maintain professional working relationships. Salary: $50,000 - $65,000 per year based on experience. With competitive incentive opportunities. Equal Employment Opportunity: Concept Logistics is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected characteristic.

Job DescriptionSalary: 70k - 90k Job Description: Managed Services System Administrator Reports to: Service Delivery Manager Position Summary The Managed Services System Administrator is responsible for resolving complex, high-severity, and systemic technical issues across managed customer environments. This role supports Managed Services by serving as the final technical escalation point when issues exceed Level 1 and Level 2 scope, requiring deeper technical expertise, cross-system analysis, and permanent resolution. This position requires advanced technical capability across Microsoft 365, identity, endpoint management, networking, servers, cybersecurity tools, and customer environments. The Managed Services System Administrator strengthens service delivery by identifying root causes, implementing permanent fixes, improving system stability, and reducing repeat escalations. Key Responsibilities Complex & High-Severity Issue Resolution • Resolve complex, high-severity, and systemic incidents that require deep technical expertise., • Troubleshoot issues across users, workstations, Microsoft 365, networking, security tools, servers, and customer environments., • Own escalated issues through resolution, reassignment, or proper escalation., • Communicate findings, impact, and next steps clearly during critical issues. System-Level Troubleshooting & Optimization • Perform advanced troubleshooting to improve reliability, performance, and scalability., • Identify configuration, performance, or system issues creating recurring support impact., • Implement approved optimizations that improve customer environment stability., • Recommend improvements when systems or tools create unnecessary support load. Final Technical Escalation Authority • Serve as the highest technical escalation point within Managed Services., • Provide decisive resolution when issues exceed Level 1 and Level 2 scope., • Support the team by clarifying technical direction during complex escalations., • Escalate to the CTO when architectural direction, standards changes, or exceptions are needed. Root Cause Analysis & Permanent Fixes • Identify root causes of recurring, critical, or high-impact issues., • Implement permanent corrective actions to prevent repeat incidents., • Recognize patterns across tickets, customers, tools, and environments., • Recommend training, SOP, documentation, or standards updates when needed. Execution within CTO-Defined Standards • Execute technical work in alignment with CTS technical standards, architectures, and guardrails., • Identify environments, tools, configurations, or processes that do not align with standards., • gaps, conflicts, unsupported workarounds, or technical risks., • Provide clear technical context when standards are unclear or difficult to apply. Advanced Technical Documentation & Knowledge Sharing • Document complex resolutions, system changes, and permanent fixes., • Maintain clear ticket notes in ConnectWise Manage and update IT Glue when needed., • Share knowledge with Level 1 and Level 2 technicians to reduce unnecessary escalations., • Improve visibility into repeat issues and known fixes. Managed Services Stability Improvements • Implement fixes, optimizations, and configuration improvements within managed environments., • Reduce repeat incidents, escalation volume, and recurring technical disruption., • Improve the reliability and dependability of managed customer environments., • Escalate architectural concerns or standards-related changes to the CTO. Autonomy & Decision Boundaries The Managed Services System Administrator is expected to resolve complex technical issues independently within approved CTS standards, defined scope, and customer environments. This role may make technical decisions related to troubleshooting, remediation, optimization, and permanent fixes. This role escalates security concerns, major customer-impacting issues, unsupported workarounds, architectural gaps, and changes that may affect multiple users, systems, or environments. Technical & Professional Competencies Microsoft 365: Understands how identity, access, permissions, Exchange Online, Teams, SharePoint, Intune, and sign-in behavior impact the user experience and can resolve or escalate complex tenant, security, or policy issues with clear technical context. Modern Cloud & Endpoint Management: Understands how device management, cloud access, endpoint compliance, application deployment, and remote work tools impact the user experience and managed customer environments. Legacy Infrastructure: Understands how traditional infrastructure, Active Directory, servers, permissions, group policy, DNS, DHCP, file shares, and hybrid environments impact daily operations and support stability. Networking: Understands how network availability, routing, access, firewalls, VPNs, switching, wireless, VLANs, ISP issues, and infrastructure issues impact customer experience and system reliability. Cybersecurity: Understands how security controls, user behavior, access policies, endpoint protection, email security, and customer risk impact support delivery and technical decision-making. Root Cause Analysis: Uses structured troubleshooting to identify the actual cause of complex or recurring issues instead of relying on temporary workarounds. Documentation & Escalation Quality: Maintains clear ticket notes, documents complex resolutions, updates IT Glue when documentation is missing or inaccurate, and escalates with full context and recommended next steps. Customer & Team Communication: Communicates clearly with customers and internal teams during escalations, supports Level 1 and Level 2 technicians, and contributes to a more consistent service experience. Behavioral Target A steady, analytical, and technically strong administrator who works well within structure, follows standards, documents clearly, and takes ownership of complex issues. This person should be calm under pressure, curious, accountable, and focused on permanent resolution rather than temporary fixes. Success Looks Like The Managed Services System Administrator resolves complex and escalated issues accurately, documents work clearly, identifies root causes, and escalates with the right technical context when needed. Success is reflected in fewer repeat incidents, stronger support for Level 1 and Level 2 technicians, improved documentation, and better visibility into technical gaps, standards issues, and customer environment risks. Customers receive more stable and dependable support, and the Managed Services team becomes more consistent, efficient, and less dependent on the CTO for day-to-day escalations. Total Compensation: Copeland offers a competitive salary and benefits package including: • 401k Plan after 6 months, • Health insurance with an employer contribution to premium day one, • Employer funded Health Reimbursement Account (HRA), • PTO, • Voluntary Dental, Vision, AFLAC options, and a Flexible Spending Account with Medical and Dependent Care options

Job DescriptionGTI is a contract manufacturing partner supporting customers in renewable energy, power generation, infrastructure, and industrial systems. We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. Our scope spans Engineering, prototype builds, through full production, requiring teams that can move fast, adapt, and execute with precision. GTI Values: Safey I Quality I Customer Obsession I Speed I Agility Position Overview GTI Energy is seeking an NPI Manager to lead programmatic execution of New Product Introduction initiatives across multiple product lines and customer programs. This role is responsible for driving projects through defined phase gates, coordinating cross-functional deliverables, managing timelines, escalating risks, and ensuring launch readiness from concept through production release. Unlike a highly technical engineering leadership role, the NPI Manager is a functional execution leader focused on program governance, milestone attainment, business readiness, and cross-functional accountability. This role ensures GTI moves products to market quickly, cleanly, and with operational readiness. The ideal candidate has strong experience leading product launches, engineering programs, manufacturing transfers, or complex cross-functional initiatives in industrial, manufacturing, OEM, or engineered-to-order environments. Key Responsibilities NPI Program Leadership & Phase Gate Ownership • Lead multiple New Product Introduction programs from concept through pilot build, validation, launch, and production ramp, • Drive projects through structured phase gate milestones with clear deliverables, owners, and due dates, • Maintain overall program plans, timelines, readiness trackers, and critical path schedules, • Ensure cross-functional teams meet commitments required for gate approvals and launch progression, • Facilitate gate review meetings with leadership and stakeholders Cross-Functional Coordination • Coordinate Engineering, AME, Supply Chain, Quality, Operations, Planning, Finance, and Commercial teams throughout product launch lifecycle, • Drive accountability across teams for drawings, BOMs, tooling, sourcing, capacity, quality plans, and documentation readiness, • Align internal resources to changing priorities in a fast-growth environment Launch Readiness & Manufacturing Handoff • Ensure manufacturing readiness for new products including labor plans, routings, tooling status, training, work instructions, and material availability, • Support pilot builds, first articles, validation runs, and production ramp plans, • Confirm readiness of ERP data, BOM structures, inventory setup, and production controls, • Coordinate successful handoff from development teams into sustained operations Risk Management & Escalation • Identify launch risks related to schedule, design maturity, suppliers, quality, capacity, or cost, • Build mitigation plans and drive closure with accountable owners, • Escalate unresolved issues quickly with clear recommendations and decision needs, • Maintain risk registers and executive visibility dashboards Customer & Internal Program Communication • Provide regular status updates to executive leadership, commercial teams, and internal stakeholders, • Support customer-facing program meetings where required regarding timelines, readiness, and milestones, • Translate technical complexity into concise business updates and decisions, • Maintain strong communication cadence across all functions Continuous Improvement of NPI Process • Improve GTI’s phase gate process, launch governance, templates, readiness checklists, and reporting systems, • Standardize launch metrics and lessons learned processes across product lines, • Reduce missed milestones, late engineering changes, poor handoffs, and launch instability, • Drive scalable NPI systems to support hyper-growth product expansion Metrics & KPI Ownership • Track and report KPIs including on-time gate completion, launch readiness, engineering release timing, supplier readiness, first pass yield during launch, ramp, • Build executive scorecards for NPI portfolio visibility, • Drive corrective actions when programs fall behind schedule or readiness targets Leadership & Influence • Lead through influence across matrixed teams without requiring direct authority over all functions, • Build urgency, ownership, and execution discipline across program stakeholders, • Coach functional teams on launch discipline and accountability expectations, • Serve as a central quarterback for new product execution at GTI Required Qualifications • Bachelor’s degree in Engineering, Operations, Supply Chain, Business, or related discipline, • 6–10+ years of experience in Program Management, NPI, Product Launch, Operations, Engineering Project Management, or related leadership roles, • Proven experience leading cross-functional product launches or manufacturing transfers, • Strong experience with phase gate processes, milestone planning, and program governance, • Ability to manage multiple concurrent projects in fast-paced industrial environments, • Strong communication, organization, and executive presence Preferred Qualifications • Experience in modular manufacturing, data centers, power systems, BESS, fabrication, or engineered-to-order products, • Experience working closely with AME, Manufacturing Engineering, Quality, and Supply Chain functions, • PMP, Lean Six Sigma, APICS, or related certifications preferred, • ERP / PLM / project management system experience preferred, • Experience in hyper-growth manufacturing environments strongly preferred GTI Energy offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization. Benefits may include: • Medical, Dental, and Vision Insurance, • 401(k) with company match (where applicable), • Paid Time Off (PTO) and paid holidays, • Sick time in accordance with state and local requirements, • Company-paid life insurance and disability coverage, • Career advancement opportunities within a rapidly growing organization, • Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects, • Collaborative, fast-paced environment with strong operational and engineering leadership, • Employee-focused culture centered on safety, quality, accountability, and continuous improvement Benefits eligibility and offerings may vary based on position, location, and employment classification. GTI promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all employees and work hard to maintain a Drug Free Workplace. Privacy PolicyTerms & Conditions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off Job Summary: The Data Manager is responsible for overseeing the companys product data strategy, governance, and execution across ERP systems, product information databases, external distributors, and marketplace channels. This role ensures the accuracy, consistency, scalability, and integrity of all product master data across internal and external platforms. The Data Manager partners cross-functionally with Operations, Sales, Marketing, IT, and external distribution partners to drive structured product data governance, support ERP enhancements, and enable seamless onboarding and lifecycle management of products. This position serves as the companys subject matter expert and strategic owner for product data management. Duties/Responsibilities: • Own and manage product master data governance across ERP, PIM, marketplace, and distributor platforms., • Establish and maintain product data standards, documentation, and workflows to ensure consistency and scalability., • Oversee onboarding of new products within the companys ERP system and product information database., • Manage and continuously improve item-level data accuracy throughout the product lifecycle., • Lead preparation and submission of product data templates, catalogs, and content packages for industrial distributors and marketplace platforms., • Serve as the primary escalation point for distributor and marketplace product data requirements and compliance., • Conduct regular data audits and implement corrective actions to maintain data integrity across systems., • Partner with IT and Operations to support ERP enhancements, feature rollouts, and system upgrades., • Identify automation opportunities to reduce manual processes and minimize data errors., • Develop reporting and KPI dashboards related to data accuracy, completeness, and onboarding cycle times., • Train internal stakeholders on product data standards and best practices., • Recommend and implement process improvements to increase efficiency and scalability. Required Skills/Abilities: • Strong understanding of master data management principles and data governance frameworks., • Ability to design and improve structured workflows and scalable processes., • Excellent cross-functional communication skills., • Strong analytical skills with ability to identify patterns, inconsistencies, and root causes., • Ability to manage multiple initiatives simultaneously in a fast-paced environment., • Advanced Excel skills required., • Working knowledge of ERP systems and product information management systems., • Foundational knowledge of relational databases and SQL preferred., • Basic scripting or automation experience strongly preferred.Strong problem-solving mindset with ownership mentality. Benefits include: • 401(k) with employer match, • Medical, dental, vision, short-term and long-term disability, and life insurance benefits, • Paid time off, • Performance-based annual bonus

Job DescriptionGTI is a contract manufacturing partner supporting customers in renewable energy, power generation, infrastructure, and industrial systems. We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. Our scope spans Engineering, prototype builds, through full production, requiring teams that can move fast, adapt, and execute with precision. GTI Values: Safey I Quality I Customer Obsession I Speed I Agility Position Overview GTI Energy is seeking a Global Sourcing Manager to lead the global procurement and buying activities for the Mechanical spend category supporting manufacturing operations. This role is responsible for category strategy development, supplier selection, cost reduction, risk mitigation, and long-term supply continuity across domestic and international markets. The Global Sourcing Manager – Mechanical will support a multi-plant manufacturing company in the fast-paced and dynamic Mechanical materials category. This role requires strong commercial acumen, supplier negotiation expertise, and the ability to partner cross-functionally with Engineering, Operations, Quality, Finance, and NPI. Key Responsibilities Global Category Strategy & Ownership • Own end-to-end category management strategy for the Mechanical Materials spend category, • Develop multi-year sourcing roadmaps aligned with GTI growth, margin, and operational objectives, • Analyze spend, tariff implications, supplier concentr GTI Energy is seeking a Global Sourcing Manager to lead the global procurement and buying activities for the Mechanical spend category supporting manufacturing operations. This role is responsible for category strategy development, supplier selection, cost reduction, risk mitigation, and long-term supply continuity across domestic and international markets. The Global Sourcing Manager – Mechanical will support a multi-plant manufacturing company in the fast-paced and dynamic Mechanical materials category. This role requires strong commercial acumen, supplier negotiation expertise, and the ability to partner cross-functionally with Engineering, Operations, Quality, Finance, and NPI, market trends, and total cost drivers to optimize sourcing decisions • Build scalable supply strategies supporting multiple plants, product lines, and new program launches Strategic Sourcing & Supplier Selection • Lead RFx and supplier negotiations, commercial terms, and award decisions, • Identify, qualify, and onboard new suppliers to improve cost, quality, lead time, and geographic diversification, • Drive dual-source and contingency strategies for high-risk commodities, • Evaluate supplier capabilities related to fabrication, machining, electrical assemblies, logistics, or contract manufacturing as applicable Cost Reduction & Value Engineering • Deliver annual cost savings through negotiations, should-cost analysis, resourcing, design collaboration, and process improvements, • Partner with Engineering on value engineering, alternate materials, and specification optimization, • Improve total landed cost through freight strategy, MOQ optimization, and inventory alignment, • Support margin expansion initiatives through disciplined category management Supplier Performance & Risk Management • Manage supplier scorecards including on-time delivery, quality performance, responsiveness, cost competitiveness, and capacity readiness, • Escalate and resolve supplier constraints impacting production schedules or customer commitments, • Identify geopolitical, financial, operational, and single-source risks across the supply base, • Develop supplier recovery plans and executive escalation strategies when needed Cross-Functional Business Partnership • Partner with Engineering on new product introduction (NPI), technical sourcing decisions, and supplier design collaboration, • Work with Operations and Planning teams to ensure material continuity and inventory health, • Collaborate with Quality on supplier audits, corrective actions, PPAP, and qualification readiness, • Align with Finance on gross margin, working capital, and budget targets Global Supply Chain Expansion • Support sourcing initiatives across domestic and international regions including North America, Mexico, Vietnam, and other strategic markets, • Build supplier ecosystems that support GTI’s hyper-growth manufacturing footprint, • Travel to supplier sites and GTI facilities as required for audits, negotiations, and relationship management Leadership & Organizational Impact • Lead Global Procurement Managers and next level Global Procurement Specialists/Coordinators supporting the Mechanical category, • Develop, mentor, and coach direct reports through learning and development plans Metrics & Performance Management • Own KPIs including gross margin, on-time delivery, and vendor scorecard, • Drive accountability with suppliers and internal stakeholders through measurable outcomes Requirements Required Qualifications • Bachelor’s degree in Supply Chain, Business, Engineering, Finance or related field, or equivalent experience, • 15+ years of progressive experience in strategic sourcing, procurement, category management, or supply chain leadership, • Experience managing complex manufacturing categories in industrial, OEM, contract manufacturing, or engineered-to-order environments, • Strong negotiation, supplier development, and commercial contracting experience, • Proven track record delivering cost savings and improving supplier performance, • Strong analytical skills including spend analysis, market intelligence, and providing forecasts to vendors, • Ability to influence cross-functional leaders and operate in fast-paced growth environments Preferred Qualifications • MBA or advanced degree preferred, • Experience with fabricated steel, sheet metal, weldments, electrical components, cooling systems, generators, or modular infrastructure categories, • Experience with global sourcing regions including Mexico, Vietnam, Asia, or Europe, • Experience in ERP systems, procurement analytics tools, or advanced Excel modeling, • APICS, CPSM, CPM, Lean Six Sigma, or related certifications preferred, • Experience supporting modular data centers, BESS, GenSet, or industrial infrastructure products Benefits & Perks GTI Energy offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization. Benefits may include: • Medical, dental, and vision insurance, • 401(k) with company match (where applicable), • Paid Time Off (PTO) and paid holidays, • Sick time in accordance with state and local requirements, • Company-paid life insurance and disability coverage, • Career advancement opportunities within a rapidly growing organization, • Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects, • Collaborative, fast-paced environment with strong operational and engineering leadership, • Employee-focused culture centered on safety, quality, accountability, and continuous improvement Benefits eligibility and offerings may vary based on position, location, and employment classification. GTI promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all employees and work hard to maintain a Drug Free Workplace. Privacy PolicyTerms & Conditions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Job Title: Manager, Helpdesk Department: Enterprise Technology Services (ETS) Location : Buffalo, New York Company URL: http://www.solidifi.com About the Role The Manager, Helpdesk is a hands-on lead role responsible for overseeing the day-to-day operations of the IT Helpdesk within Enterprise Technology Services (ETS). This role leads a team of System Support Analysts to deliver consistent, high-quality technical support for the enabling technologies used by our end users. Responsibilities Helpdesk Operations & Service Delivery • Own and manage daily helpdesk operations, including ticket intake, prioritization, assignment, escalation, and resolution within defined service expectations., • Monitor and improve response and resolution performance to ensure consistent, timely support for end users., • Manage the ticketing system to ensure requests are properly categorized, tracked, and reported on., • Develop and maintain standardized workflows, escalation procedures, and troubleshooting guides to improve first-contact resolution and consistency.Team Leadership & Development, • Lead, mentor, and evaluate the performance of helpdesk staff, fostering a culture of accountability, collaboration, and continuous improvement., • Develop and implement training plans to keep team skills current across supported platforms and tools., • Manage staffing levels, scheduling, and workload distribution to meet service demand across business hours., • Conduct regular one-on-ones, team meetings, and performance reviews to set expectations and support employee growth.Metrics, Reporting & Continuous Improvement, • Track and report on key performance indicators such as first-contact resolution, response and resolution time, ticket volume, and customer satisfaction., • Provide regular reporting on helpdesk productivity, trends, and service performance to IT leadership., • Identify recurring issues and recommend process, tooling, or training improvements to reduce ticket volume and improve the end-user experience., • Drive adoption of automation, self-service tools, and knowledge content to increase efficiency and empower end users.Enabling Technologies Support, • Ensure the helpdesk team provides effective support for the organization’s enabling technologies, including:, • Microsoft 365, including Copilot adoption support, • Microsoft Azure and Azure Virtual Desktop, • VMware virtualization environments, • Cisco Cloud calling, • Ticketing and ITSM platforms, • Manage and maintain the helpdesk knowledge base and end-user self-service portal to ensure accuracy and usability.Escalation Management & Cross-Functional Collaboration, • Serve as the primary escalation point for complex or high-severity issues, ensuring timely resolution and clear communication to affected users and leadership., • Collaborate with Tier 2 and Tier 3 support teams to resolve escalated incidents and support root cause analysis., • Partner with IT and business teams to support technology rollouts, migrations, and organizational initiatives.Strategic Alignment, • Align helpdesk operations with enterprise technology priorities, including digital employee experience, workplace AI adoption, and end-user computing initiatives., • Provide input into technology planning, tool selection, and budget discussions related to end-user support., • Plan for scalability as ticket volume and complexity grow with the organization. Skills and Expertise • 5+ years of experience in a helpdesk, technical support, or IT operations role, with at least 2 years in a supervisory or team lead capacity., • Strong technical background across Microsoft 365, Azure AVD, VMware, and Cisco, • Experience managing ticketing systems and ITSM processes., • Demonstrated ability to develop service standards, track KPIs, and drive continuous improvement., • Strong analytical and troubleshooting skills with attention to detail., • Excellent communication and interpersonal skills, with the ability to translate technical issues into clear, practical guidance., • Demonstrated initiative, ownership, and a strong customer-service mindset.Preferred Qualifications, • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience., • ITIL Foundation certification or equivalent ITSM framework experience., • Experience supporting enabling technologies in a financial services or professional services environment., • Familiarity with automation, AI-driven support solutions, and self-service portal management. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required. About Solidifi Solidifi is a leading network management services provider for the residential lending industry. Our platform combines proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending services. We are a leading independent provider of residential real estate appraisals and title, and settlement services. Our clients include top 100 mortgage lenders in the U.S. and some of the largest banks and insurance companies in North America. Solidifi is a wholly owned subsidiary of Real Matters (TSX: REAL). Visit www.solidifi.com for more information and stay connected with our latest news on LinkedIn. Benefits We provide a comprehensive benefits package that includes health, dental, and vision insurance, life insurance (basic and voluntary), short- and long-term disability coverage, FSA plan, 401(k) with company match, Wellness webinars, employee assistance programs, paid time off, volunteer time off, and paid holidays. Equal Opportunity Employer Solidifi is an Equal Opportunity Employer; applicants are considered for all roles without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation. Solidifi is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.

Job Description GHJ is looking for an International Tax Manager WHY we get up in the morning At GHJ we help our people and clients pursue their passions, build thriving businesses, and create a better future. WHAT we believe We believe that collaboration is the foundation for success. We work as a business advocate for our clients - providing personalized service and building long-term relationships to help position our clients for the future. HOW we succeed We are deeply committed to our core values of Bright Minds, Brave Hearts and Bold Actions and incorporate them into every aspect of our business. By living these values, we are able to meet our strategic objectives of Remaining Fiercely Independent (financial success), Meeting client demands/needs (client success), Reinforcing and expanding cultural distinction (people success). Summary of Role: At GHJ, our Tax Practice is comprised of over 250 professionals, the majority of whom have post-graduate degrees in tax, law, or business and many have previously worked with "Big Four" accounting firms. Our dedicated tax team is specifically trained in dealing with complex tax issues for privately held businesses, including federal, state, and local tax strategies, and international matters. We are seeking an experienced International Tax Manager to join our international tax practice, with a primary focus on high-quality U.S. international tax compliance and reporting. This role is ideal for a technical manager who enjoys variety: our client base includes inbound and outbound businesses and individuals, closely held groups, partnerships, corporations, foreign-owned U.S. operations and U.S.-owned foreign structures with differing levels of complexity. The right candidate will be hands-on in reviewing complex compliance deliverables, identifying technical issues, guiding staff and working directly with partners and clients. This role offers broad exposure across the tax practice and the opportunity to become a trusted advisor on sophisticated international tax matters. You will be responsible for: • International Tax Compliance: Manage and review U.S. international tax compliance for a diverse portfolio of inbound and outbound clients, including corporations, partnerships, foreign-owned U.S. businesses and U.S. businesses with foreign subsidiaries or operations., • Complex Reporting Forms: Review and supervise preparation of international tax reporting forms, including Forms 5471, 5472, 8858, 8865, 8621, 1120-F, 1042/1042-S, 8804/8805 and related W-8 documentation, with a focus on accuracy, completeness and practical risk identification., • Earnings and Profits / Tax Attribute Analysis: Analyze and review E&P, previously taxed earnings and profits, foreign tax credit, Subpart F, GILTI and related tax attribute calculations as relevant to client compliance and planning projects., • Withholding and Treaty Matters: Evaluate U.S. withholding tax obligations, reporting requirements and treaty positions, including documentation, characterization of payments and practical implementation for clients., • Inbound and Outbound Technical Issues: Address complex international tax questions arising from foreign investment into the United States, U.S. investment abroad, cross-border ownership structures, disregarded entities, partnerships and permanent establishment or branch considerations., • Research & Analysis: Delegate, manage and perform technical tax research to support compliance positions and client advice, translating complex rules into clear, actionable recommendations., • Client Service and Project Management: Manage multiple engagements and deadlines across the practice, communicate directly with clients and internal teams, and help ensure timely delivery of high-quality work., • Team Development: Serve as a technical resource and mentor to staff and seniors, promoting knowledge-sharing, consistent execution and professional growth., • Practice Support: Collaborate with partners and senior leaders to identify technical issues, improve processes, support engagement profitability and contribute to the continued growth of GHJ's international tax practice.What skills & experience you’ll bring to us:, • Education & Certification: Bachelor's degree in Accounting, Business or related equivalent, as well as CPA certification. A Master of Science degree in Taxation, LL.M. or J.D. is highly preferred., • Experience Level: 5+ years of relevant public accounting or professional services experience, with a strong background in U.S. international tax compliance., • International Tax Compliance Expertise: Significant experience reviewing complex international tax filings and reporting forms, including Forms 5471, 5472, 8858, 8865 and 1120-F., • Technical Knowledge: Working knowledge of key international tax concepts such as E&P, Subpart F, GILTI, foreign tax credits, withholding tax, treaty analysis, branch reporting, entity classification and cross-border ownership structures., • Client Variety: Experience serving a range of clients and structures, including inbound and outbound companies, individuals, privately held businesses, partnerships and multinational groups., • Review and Supervisory Skills: Proven ability to review complex workpapers and filings, coach team members, manage competing priorities and maintain strong technical quality., • Communication: Excellent written and verbal communication skills, with the ability to translate complex international tax concepts into clear, practical advice for clients and internal teams., • Technology: Proficiency with tax preparation, research and planning software programs; experience with process improvement and technology-enabled compliance workflows is a plus.What we need from you:, • Leadership: Demonstrate leadership and supervisory skills while creating a collaborative, supportive environment for staff development., • Client Focus: Build strong client relationships by being responsive, practical, technically thoughtful and solution-oriented., • Judgment: Be a self-starter with the ability to work independently, identify when issues require escalation and apply sound professional judgment., • Execution: Prioritize multiple projects simultaneously, manage deadlines and maintain attention to detail in a fast-paced client-service environment., • Commitment: Bring curiosity, accountability and a strong commitment to teamwork, technical excellence and exceptional client service., • Growth Mindset: Show enthusiasm for developing deep technical expertise within a growing international tax practice. Seven decades, overriding focus: our people and our clients. GHJ was founded in 1953, making us one of the oldest independent firms in the Los Angeles area. Ranked as a top 20 largest accounting firm on the Los Angeles Business Journal’s Book of Lists, the firm has 26 partners and approximately 250 staff members that serve over 3,000 clients. Our firm is a member of the American Institute of Certified Public Accountants (AICPA), the AICPA Governmental Audit Quality Center (GAQC), Public Company Accounting Oversite Board (PCAOB), the California Society of CPAs and the California Association of Nonprofits (CAN). Collaboration and maintaining strong relationships are the cornerstones of our success. We are also an independent member of HLB International, a worldwide organization of over 250 member professional accounting firms and business advisors. This affiliation gives us access to the subject matter experts of other member firms and provides consulting and professional services in over 158 countries through its nearly 800 offices worldwide. GHJ complies with all local/state regulations in regards to displaying salary ranges. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. At GHJ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $135,000 - $170,000. Equal Employment Opportunity GHJ is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including Department Heads and co-workers. #LI-JN1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Alcott HR is searching for a Manager of Benefits Solutions to serve as our subject matter expert for employee benefits products, carrier relationships, plan design strategy, and benefits administration. As part of a Professional Employer Organization (PEO), this role helps employers leverage the scale, expertise, and buying power of Alcott's benefits platform to enhance their employee programs. This position bridges the gap between product management, benefits consulting, underwriting, sales, implementation, and client service. The ideal candidate possesses both deep technical expertise in employee benefits and the consultative skills necessary to advise employers, prospects, brokers, and internal stakeholders on strategic benefits decisions. They are equally comfortable explaining a complex funding arrangement to a CFO, training internal teams on a new product offering, or troubleshooting a challenging enrollment issue. This individual will play a critical role in maintaining Alcott's competitive benefits portfolio, supporting growth initiatives, and helping clients maximize the value of their employee benefits programs. Responsibilities: Benefits Product Expertise • Serve as the organization's subject matter expert on medical, dental, vision, life, disability, voluntary, and ancillary benefit offerings., • Maintain detailed knowledge of carrier products, network structures, funding arrangements, underwriting methodologies, and emerging market trends., • Evaluate carrier renewals, product enhancements, and new market opportunities., • Monitor legislative and regulatory developments impacting employee benefits., • Support the development and maintenance of benefit product documentation, training materials, and client-facing resources. Strategic Client Consulting • Advise prospective and existing clients on benefit strategy, plan design, contribution modeling, and employee experience considerations., • Participate in finalist meetings, sales presentations, and strategic client discussions., • Assist employers in balancing competitiveness, affordability, compliance, and workforce objectives., • Provide guidance on funding arrangements including fully insured, level-funded, and alternative funding options where applicable., • Support large client renewals and complex benefits discussions. Sales & Business Development Support • Partner with sales consultants to position Alcott's benefits offerings effectively., • Conduct benefits-focused discovery conversations with prospects., • Assist in responding to RFPs and complex prospect inquiries., • Develop competitive analyses comparing Alcott's offerings against market alternatives., • Support broker and referral partner education initiatives. Internal Enablement • Train sales, client service, underwriting, and implementation teams on benefit products and market developments., • Serve as an escalation point for complex benefits-related questions., • Create educational content and resources for internal stakeholders., • Collaborate with underwriting and pricing teams to ensure accurate product positioning. Product Development & Vendor Management • Evaluate new carrier partnerships and product opportunities., • Participate in carrier negotiations and annual strategic reviews., • Analyze enrollment trends, utilization data, and client feedback., • Identify opportunities to improve product offerings, administration, and client experience., • Support implementation of new benefits products and services. Qualifications • 6+ years of employee benefits experience in a PEO (preferred), brokerage, carrier, consulting, or benefits administration environment., • Deep understanding of group health insurance products and employee benefits programs., • Health insurance producer license preferred., • Experience advising employers on benefits strategy and plan design., • Strong presentation and consultative communication skills., • Ability to explain complex concepts to both technical and non-technical audiences., • Strong analytical and problem-solving abilities., • Proficiency with Microsoft Excel and benefits administration technology., • Knowledge of underwriting methodologies and renewal analysis., • Experience with isolved or similar HRIS/benefits administration platforms. Why This Role Matters Employee benefits are often the single largest area of spend and one of the most important talent attraction and retention tools for employers. The Benefits Product Specialist ensures Alcott remains a trusted advisor by combining deep technical expertise with practical business guidance, helping clients make smarter benefits decisions while strengthening Alcott's market differentiation. Compensation: $80,000 - $120,000 annually commensurate with experience About Alcott HR At Alcott HR, we have a Passion for People and Performance™. We empower leaders to focus on their core business purposes and meaning, which enables them to more quickly and efficiently grow their business. Alcott HR provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers' compensation insurance and employment related administration. We serve a diverse group of successful profit and not for profit businesses across the U.S. Get to know us by visiting www.alcotthr.com. Alcott HR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Alcott HR complies with applicable state and local laws governing nondiscrimination in employment in every location in

Job Description Overview: Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates. With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it. I. Summary/Objective: The Operations Specialist primary role is to provide support to the Operations team in a well- organized and timely manner. This position will work on a one-to-one basis on a variety of tasks related to the operations in the Field, Corporate and Franchise; and communication. Also, will manage a variety of simultaneous projects, which requires the particular talent of being able to follow up effectively with all levels of the organization. II. Responsibilities: Partner with the Director, Retail Experience & Learning/Operations Manager in the design, documentation and implementation of diverse operations projects and systems improvements. Assist with maintaining operation project timelines, following up on specific assigned projects, results or tasks that are cross-functional with other departments Collaborate in cross-functional projects that have an impact on store operations or are related to operational processes. Recommend new approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed. Provide daily operational support to the Store Support team by assisting with questions, troubleshooting, and escalations arising during store interactions and support calls. In charge of updating Operations manuals, policies and procedures. Co-lead administration of operations database and system such as IRIS, for corporate and franchise users. Including updates and new accounts creation. Ensure all field leaders have appropriate access to company operations and reporting tools. Generate, maintain and analyze compliance trackers and reports. Completes required data analysis as it relates to required projects, and/ or measurement of KPI and revenue impact Help solve store level issues related to operations systems and procedures. Serve as escalation support for store level issues that require additional approval or complex resolution Support franchise operations by coordinating appropriate access to operations systems and manuals, supporting communication, and serving as escalation support for operational issues. Performs other related duties/projects as required and assigned III. Education & Experience: Bachelor’s degree in Business Administration or any related degree. 2+ years experience in administration, back office or project management roles. Computer proficiency required including spreadsheets, word, and Powerpoint Proficiency in English language IV. Required Skills & Qualifications: Multi-task and effectively prioritizing skills, and willingly taking on responsibility are all a must. Excellent communication skills, strong interpersonal skills and able to work in a team environment. Customer focused, and able to prioritize tasks and meet deadlines. Self-starter, proactive and ability to work with minimal supervision. Strong analytical aptitude and the ability to maintain confidentiality. Ability to handle multiple concurrent projects. Ability to carry out duties with accuracy and speed. Strong organizational skills. Ability to collaborate with key project contributors while ensuring participants’ accountability

Job Description Who We Are OneBridge Benefits was founded in 2013 by members of our current leadership team who set out to build better technology and smarter processes to support account‑based health plans. Today, we’ve grown into a technology‑enabled benefits administrator serving more than 380,000 participants and managing 4.48 billion dollars in assets. Joining OneBridge means becoming part of a group of bright, driven, and collaborative individuals. We’ve built an environment where people can contribute to meaningful work, grow their skills, and pursue their individual passions. While each team’s day‑to‑day responsibilities vary, you’ll find that we consistently value idea‑sharing, encourage innovation, and enjoy tackling the challenges that come with achieving our mission. The Opportunity We are seeking a Product Solutions Service Manger to drive execution across cross‑functional and cross‑partner initiatives, including new client conversions and vendor integrations. This hands‑on, individual contributor role plays an important part in keeping teams aligned, removing friction, and ensuring work progresses smoothly as delivery complexity increases. The ideal candidate is highly organized, proactive, and collaborative, thriving in environments where teams work closely together, priorities evolve, and success depends on clear communication, shared ownership, and steady execution. This role works in close partnership with Product and IT teams and a dedicated Release Manager, supporting delivery readiness and cross‑team execution while remaining adjacent to SDLC and release governance. You Will: New Client Conversions & Cross-Functional Delivery You will serve as the delivery owner for complex, cross-functional projects, bringing structure and momentum while working side-by-side with a highly collaborative team. • Own end-to-end delivery for certain cross-functional initiatives, client integrations and new client conversions, ensuring scope, timelines, dependencies, and success criteria are clearly defined and achievable., • Build and maintain delivery plans, milestones, and dependency maps; surface risks, tradeoffs, and decision points early, with clear mitigation paths., • Coordinate closely with internal teams and partners to align timelines, clarify handoffs, and maintain shared accountability., • Ensure services meet defined readiness and performance standards following completion, coordinating follow-through across teams as needed., • Serve as the primary escalation point for complex delivery issues, leading coordination, root cause analysis, and follow-up actions to prevent repeat issues., • Drive continuous improvement by identifying recurring delivery friction or process gaps and implementing practical, scalable solutions., • Establish and evolve lightweight delivery practices, reporting, and operating routines that improve predictability without adding unnecessary overhead. Integrated Vendor & Delivery Management You will help stabilize and scale vendor-supported delivery by creating clarity, consistency, and strong working relationships. • Partner with internal teams to operate against a standardized vendor delivery playbook, including communication cadence, issue tracking, and escalation paths., • Act as the primary coordination point for assigned vendor relationships, owning intake, prioritization, tracking, and resolution of delivery-related requests., • Manage vendor engagements to ensure delivery against commitments, including timelines, deliverables, dependencies, and alignment to OneBridge priorities., • Lead delivery planning for vendor transitions as needed, tracking milestones, risks, and open decisions to ensure continuity and minimize disruption. What You Bring: • Strong command of project and delivery management methodologies, with the judgment to apply the right approach for the work., • Hands-on experience using delivery tools such as Asana (or similar), with a track record of maintaining clear plans and visibility., • Demonstrated ability to manage multiple workstreams, dependencies, and stakeholders simultaneously., • Exceptional communication and collaboration skills; able to set expectations, work through ambiguity, and drive accountability in a team-first environment., • Calm, structured leadership during delivery pressure or escalations - focused on clarity, action, and follow-through., • Experience coordinating with external vendors or partners, including deliverable tracking and dependency management., • A proactive, ownership mindset with a strong bias toward execution and follow-through. Education and Experience: • 5+ years of experience in project or delivery management., • 3+ years of experience working directly with external vendors, including relationship management and delivery coordination., • Experience managing cross-functional initiatives spanning both technology and operational teams., • Experience supporting integrations, conversions, or large-scale platform enhancements., • Bachelor’s degree in Business, Information Technology, Project Management, or a related field (or equivalent practical experience). Why OneBridge Benefits? OneBridge Benefits Inc. is a Buffalo-born company with a national footprint, built on service, integrity, and innovation. You'll join a collaborative people-first culture where your expertise is valued, and your work makes real impact. This is a Monday-Friday, in-office role, located at our Downtown Buffalo, NY office. OneBridge offers an extensive Total Rewards package, which includes free parking downtown. This role may be eligible for a hybrid schedule after the introductory period.

Job DescriptionGTI is a contract manufacturing partner supporting customers in renewable energy, power generation, infrastructure, and industrial systems. We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. Our scope spans Engineering, prototype builds, through full production, requiring teams that can move fast, adapt, and execute with precision. GTI Values: Safey I Quality I Customer Obsession I Speed I Agility Position Overview GTI Energy is seeking a Global Sourcing Manager to lead global sourcing and buying activities for the Electrical spend category supporting manufacturing operations. This role is responsible for category strategy development, supplier selection, cost reduction, risk mitigation, and long-term supply continuity across domestic and international markets. The Global Sourcing Manager - Electrical will support a multi-plant manufacturing company in the fast-paced and dynamic Electrical materials category. This role requires strong commercial acumen, supplier negotiation expertise, and the ability to partner cross-functionally with Engineering, Operations, Quality, Finance, and NPI. Key Responsibilities Global Category Strategy & Ownership • Own end-to-end category management strategy for the Electrical Power and Controls Materials spend category, • Develop multi-year sourcing roadmaps aligned with GTI growth, margin, and operational objectives, • Analyze spend, tariff implications, supplier concentration, market trends, and total cost drivers to optimize sourcing decisions, • Build scalable supply strategies supporting multiple plants, product lines, and new program launches Strategic Sourcing & Supplier Selection • Lead RFx and supplier negotiations, commercial terms, and award decisions, • Identify, qualify, and onboard new suppliers to improve cost, quality, lead time, and geographic diversification, • Drive dual-source and contingency strategies for high-risk commodities, • Evaluate supplier capabilities related to fabrication, machining, electrical assemblies, logistics, or contract manufacturing as applicable Cost Reduction & Value Engineering • Deliver annual cost savings through negotiations, should-cost analysis, resourcing, design collaboration, and process improvements, • Partner with Engineering on value engineering, alternate materials, and specification optimization, • Improve total landed cost through freight strategy, MOQ optimization, and inventory alignment, • Support margin expansion initiatives through disciplined category management Supplier Performance & Risk Management • Manage supplier scorecards including on-time delivery, quality performance, responsiveness, cost competitiveness, and capacity readiness, • Escalate and resolve supplier constraints impacting production schedules or customer commitments, • Identify geopolitical, financial, operational, and single-source risks across the supply base, • Develop supplier recovery plans and executive escalation strategies when needed Cross-Functional Business Partnership • Partner with Engineering on new product introduction (NPI), technical sourcing decisions, and supplier design collaboration, • Work with Operations and Planning teams to ensure material continuity and inventory health, • Collaborate with Quality on supplier audits, corrective actions, PPAP, and qualification readiness, • Align with Finance on gross margin, working capital, and budget targets Global Supply Chain Expansion • Support sourcing initiatives across domestic and international regions including North America, Mexico, Vietnam, and other strategic markets, • Build supplier ecosystems that support GTI’s hyper-growth manufacturing footprint, • Travel to supplier sites and GTI facilities as required for audits, negotiations, and relationship management Leadership & Organizational Impact • Lead Global Procurement Managers and next level Procurement Specialists/Coordinators, supporting the Electrical category, • Develop, mentor, and coach direct reports through learning and development plans Metrics & Performance Management • Own KPIs including gross margin, on-time delivery, and vendor scorecard, • Drive accountability with suppliers and internal stakeholders through measurable outcomes Requirements Required Qualifications • Bachelor’s degree in Supply Chain, Business, Engineering, Finance or related field, equivalent experience may be considered, • 15+ years of progressive experience in strategic sourcing, procurement, category management, or supply chain leadership, • Experience managing complex manufacturing categories in industrial, OEM, contract manufacturing, or engineered-to-order environments, • Strong negotiation, supplier development, and commercial contracting experience, • Proven track record delivering cost savings and improving supplier performance, • Strong analytical skills including spend analysis, market intelligence, and providing forecasts to vendors, • Ability to influence cross-functional leaders and operate in fast-paced growth environments Preferred Qualifications • MBA or advanced degree preferred, • Experience with fabricated steel, sheet metal, weldments, electrical components, cooling systems, generators, or modular infrastructure categories, • Experience with global sourcing regions including Mexico, Vietnam, Asia, or Europe, • Experience in ERP systems, procurement analytics tools, or advanced Excel modeling, • APICS, CPSM, CPM, Lean Six Sigma, or related certifications preferred, • Experience supporting modular data centers, BESS, GenSet, or industrial infrastructure products Benefits & Perks GTI Energy offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization. Benefits may include: • Medical, dental, and vision insurance, • 401(k) with company match (where applicable), • Paid Time Off (PTO) and paid holidays, • Sick time in accordance with state and local requirements, • Company-paid life insurance and disability coverage, • Career advancement opportunities within a rapidly growing organization, • Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects, • Collaborative, fast-paced environment with strong operational and engineering leadership, • Employee-focused culture centered on safety, quality, accountability, and continuous improvement Benefits eligibility and offerings may vary based on position, location, and employment classification. GTI promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all employees and work hard to maintain a Drug Free Workplace. Privacy PolicyTerms & Conditions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJob Title: Scrum Master II Location: Buffalo, NYHire Type: ContingentPay Range: $43.06 - $71.76/hourWork Type: Full-timeWork Model: Hybrid, 4 days onsiteWork Schedule: Monday – Friday, 8am – 5pmRecruiter Contact: Sean Pebbles | spebbles@imaginestaffing.netNature & Scope :Positional OverviewThe Imagine Group is recruiting for a Scrum Master on behalf of our client, a leading financial institution in Buffalo, NY, serving individuals, businesses, and communities across the eastern United States. Known for its strong regional presence, commitment to community engagement, and focus on long-term customer relationships, the organization offers a stable and collaborative work environment with opportunities for growth.In this role you will be responsible for providing servant-leadership and mentorship to multiple cross-functional agile teams through effective application of Agile principles and frameworks including Scrum, Kanban and Extreme Programming (XP). Strengthens understanding effective practices, theories and techniques to support continuous improvement. Educates and coaches teams to create an environment that fosters self-organization, cross-functionality, collaboration, conflict resolution, transparency and continuous improvement. Visualizes, communicates and radiates team information to keep their work and impediments visible to stakeholders.Role & Responsibility:Tasks That Will Lead to Your Success • Utilize a broad knowledge base of agile practices including user stories, retrospectives, story mapping, Acceptance Test-Driven Development (ATDD), Test-Driven Development (TDD), continuous integration, pairing, information radiators, etc., to help create high performing teams., • Encourage a continuous improvement culture for individuals within the agile teams, constantly discovering better ways of working, through transparency, collaboration, and retrospectives., • Curate team-level coaching content used to guide teams regarding agile practices., • Facilitate meetings with the teams for purposes of idea generation, sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, problem-solving and alignment., • Help the teams gain transparency into their workflow through appropriate use of information radiators., • Address blocking issues that are beyond the team’s authority, or require support from other teams, so the teams remain focused on achieving their goals., • Work with other Agile Leaders to increase the effectiveness of the application of Agile within the organization., • Provide mentorship to less experienced Scrum Masters., • Seek and host a variety of individual and team learning opportunities, such as communities of practice, conferences, meetups, reading and classroom training., • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management., • Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management., • Promote an environment that supports diversity and reflects the brand., • Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable., • Complete other related duties as assigned., • While not having direct management responsibility, the position manages activities through influence, accountability and ownership, functioning in an agile environment. Skills & ExperienceQualifications That Will Help You Thrive, • Bachelors degree and a minimum of 4 years experience as a member of an agile team, including a minimum of 2 years Scrum Master experience, or in lieu of a degree, a combined minimum of 8 years higher education and/or work experience, including a minimum of 4 years experience as a member of an agile team, including a minimum of 2 years Scrum Master experience.Education and Experience Preferred:, • Depth of knowledge in at least two technology team roles (project manager, user experience, business analyst, developer, testing, deployment)., • Prior experience fostering team self-organization and continuous improvement., • Knowledge of Agile and Lean principles and practices., • Experience developing/managing digital capabilities., • Understanding of Design Thinking principles., • Strong verbal and written communication skills., • Prior experience leading through influence.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. $5000 Sign On Bonus SUMMARY The Critical Time Intervention (CTI) Case Manager provides case management services to individuals in critical transition periods, including those moving from institutional care (such as hospitals or shelters) to community living. The CTI Case Manager is responsible for coordinating care, developing personalized plans, linking clients to resources, and providing consistent support to ensure a successful reintegration into the community. The role involves working closely with a multidisciplinary team to support the overall well-being of the client during this transition. RESPONSIBILITIES & DUTIES • Conduct comprehensive assessments of clients’ needs, including housing, mental health, substance use, physical health, and social support., • Develop individualized, strength-based care plans in collaboration with the client, identifying goals and the steps necessary to achieve them., • Ensure that the care plan is dynamic and adjusted as needed based on the client’s progress and changing needs., • Communicate regularly with other professionals involved in the client’s care to ensure a coordinated, team-based approach., • Connect clients to community resources, including housing, healthcare, mental health services, employment opportunities, and social services., • Advocate on behalf of clients to ensure they have access to the resources and services they need, including navigating complex systems (e.g., public benefits, healthcare)., • Help clients complete necessary applications, attend appointments, and access services in the community., • Provide crisis intervention and de-escalation support as needed, especially during periods of heightened stress or challenges., • Offer ongoing emotional and practical support to ensure clients can cope with the challenges of transitioning to community living., • Ensure that clients receive timely support during any immediate crisis situations related to housing, health, or mental health., • Work collaboratively with other CTI team members (nurses, counselors, social workers, and healthcare providers) to ensure a holistic approach to care., • Attend team meetings to discuss case progress, identify challenges, and develop strategies to address client needs., • Share client updates and concerns with the team to ensure seamless coordination of care and support., • Promote a welcoming, inclusive, and non-judgmental environment for clients and for the team., • Regularly monitor client progress and maintain frequent contact to provide ongoing support., • Ensure that clients remain engaged in services and have the support they need to maintain stability., • Track and document client outcomes, challenges, and achievements to evaluate the effectiveness of the intervention., • Educate clients on their rights, available services, and self-care techniques to increase their independence and confidence., • Empower clients to make informed decisions regarding their care, housing, and life choices., • Promote client engagement in activities that foster long-term success, such as job readiness, social connections, and self-sufficiency., • Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter., • Effectively utilize electronic systems including electronic documentation and reporting systems., • Provide education to other members of the Care Coordination Division and other JFS departments on Critical Time Intervention services., • Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. QUALIFICATIONS Education and Experience: • Bachelor’s or master’s degree in social work, psychology, public health, or a related field., • At least 2-3 years of experience in case management, social services, or a related field. Experience with mental health, substance use disorders, or homelessness is preferred., • Experience working with individuals in transition (e.g., moving from institutions to community living) is highly desirable., • Experience with the CTI model or similar time-limited interventions is a plus. Knowledge, Skills & Abilities: • Strong communication and interpersonal skills with the ability to build rapport and trust with clients, • Excellent organizational and time-management skills to manage multiple cases and resources, • Knowledge of local community resources and services, including healthcare, housing, employment, and social services, • Strong problem-solving and decision-making skills, • Ability to work collaboratively in a team-based environment and navigate complex service systems, • Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment, • Ability to assess client needs and develop individualized care plans, • Familiarity with case management software and documentation systems, • Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems, • Bilingual skills desirable. English speaking and writing fluency required. Competencies: • Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one., • Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively., • Communication Intelligence - Listens to others, able to communicate issues clearly and credibly with widely varied audiences and overcome resistance; fosters open communication and manages emotion in positive ways, • Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities, • Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity), • Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS • Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services., • Must have access to a reliable vehicle, possess a valid, clean driver’s license and be sufficiently self-insured with liability insurance in the amount of $100/$300k., • Flexible hours including days and some evenings and/or weekends. PHYSICAL REQUIREMENTS • Physical activities and efforts required working in an office environment., • Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents., • Auditory acuity sufficient to communicate with staff, clients, and others by phone and in person., • Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS • Competitive salary of $28.22 - $30.22 per hour, commensurate with experience & qualifications., • Health, Dental, and Vision insurance., • Accrued Paid Time Off (PTO) of 4+ weeks in addition to a paid agency wide shut down between Christmas and New Year's Day., • 401k retirement plan with agency contribution of 4%., • 13+ observed holidays annually., • Reduced full-time work week of 35 hours and early close on Fridays.

Datacenter Site Manager, Ops Locations: On-site roles available in Buffalo, NY, Houston, TX, & Aberdeen, TX A cutting-edge infrastructure technology company, recognized for driving innovations in high-performance computing, is seeking a skilled and strategic Datacenter Site Manager, Ops to oversee mission-critical operations across one of its flagship campus locations. This organization powers next-generation compute infrastructure for a range of industry-leading AI, defense, and enterprise clients. As they scale, they are investing in operational leadership to ensure optimal performance and reliability across their growing datacenter footprint. This is an opportunity to lead from the front—managing high-performing teams, championing uptime and reliability, and executing a clear vision for datacenter excellence in one of the most technically advanced environments in the world. Key Responsibilities: • Lead daily operations of multiple high-density datacenter sites within a campus, overseeing a team of technicians, logistics specialists, and facilities professionals., • Develop team capabilities through performance coaching, structured mentoring, and workforce planning strategies to support 24x7x365 operations., • Maintain operational excellence through proactive incident management, process improvements, and shift scheduling for multi-site teams., • Ensure data center reliability, power and cooling efficiency, hardware lifecycle performance, and ticket resolution meet or exceed internal SLA commitments., • Collaborate cross-functionally with engineering, supply chain, construction, and program management to execute strategic objectives., • Own and report on operational KPIs including uptime, MTTR, inventory control, cost optimization, and equipment utilization., • Serve as escalation point for critical incidents while driving root cause analyses and leading continuous improvement efforts., • Spearhead automation, sustainability, and safety initiatives in a mission-critical environment. Qualifications: • Bachelor’s degree in engineering, Operations, Business, or equivalent experience., • 5+ years of experience in datacenter operations or similar mission-critical environments, including at least 2 years in people management roles with teams of 10 or more., • Deep understanding of datacenter hardware infrastructure, power and cooling systems, server management, and network fundamentals., • Proven track record of managing 24x7 operations, meeting aggressive uptime goals, and leading large-scale incident response efforts., • Strong organizational skills with the ability to manage priorities across multiple active facilities., • Comfortable navigating cross-functional environments and effectively communicating at the executive level. Preferred Experience: • 8+ years in mission-critical infrastructure, ideally with experience in hyperscale datacenter environments or 50MW+ campuses., • Experience with ITIL or similar operational frameworks, incident/change management, and service delivery in complex technical environments., • Familiarity with power usage effectiveness (PUE), sustainability metrics, and energy efficiency strategies in large-scale operations., • Background in scaling teams within rapidly evolving, startup-like environments is a plus. What’s in it for You: • Join a company that is directly enabling the future of AI, science, and advanced computation., • Work alongside high-caliber technical leaders who value ownership, autonomy, and relentless innovation., • Competitive base salary depending on experience and location., • Comprehensive benefits package including medical, dental, vision, and retirement plans., • Generous PTO policy and an environment that prioritizes impact over bureaucracy. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

IN0534 Fishers, NY0705 NY Region Business Office, OH0523 Independence Bus Office, OH0713 NW Bancshares HQ, PA0220 Erie - 8th & State, PA0258 Bellevue, PA0725 State College Business Office Job Description Overview The Commercial Portfolio Manager is responsible for the ongoing monitoring process for the Bank's commercial loans to ensure timely and accurate risk ratings and compliance with credit policy, loan agreements, and applicable banking regulations. This individual contributor position interacts closely with and supports Commercial Banking Relationship Managers, as well as other internal personnel, on commercial credit portfolio monitoring working under limited supervision. Construction Loan experience is desirable. Portfolio Manager II or III will be determined based on the candidates knowledge and experience. Essential Functions Monitor credit performance of individual commercial borrowers ensuring timely escalation or remediation, as appropriate. Responsible for the timeliness and accurate reporting of the commercial portfolio monitoring activities and adherence to credit policies, procedures and thresholds related to financial statement collection, covenant testing, collateral valuation, annual reviews, and delinquencies. Evaluation of risk associated with non-compliance. Engage with customers, regularly, to discuss operating performance and business results including covenant compliance. Gain a thorough understanding of the borrowers' business model and industry trends in order to effectively evaluate sources of repayment and accurately assign risk rating. Collect and review all pertinent credit and financial information, including but not limited to financial statements, tax returns, due diligence reports, credit bureaus, appraisals, internal credit information, industry research and peer data. Determine the need for more thorough investigation or additional information. Spread financial statements and prepare financial models designed to assess probability of default and loss given default. Document historic and proforma cash flows, covenant calculations, sensitivity analysis, guarantor statement review, and collateral valuation as appropriate. Analyze financial information and related materials to ensure prudent ongoing credit monitoring for the Bank's commercial loan portfolio. Analyses to include an independent credit quality assessment with well-supported risk rating rationale, identification of credit risks and mitigants, industry concerns, market trends, financial trends, and other pertinent credit issues. Identify emerging risks or material changes in customers financial position, including evaluation of compliance with loan agreements. Assist in completion of annual reviews, renewals, interim update memos, covenant calculations and criticized asset reviews. Monitor early warning indicators and other forms of credit surveillance. Present analysis or address questions during credit discussions or presentations. Liaison between Commercial Banking Relationship Managers, Credit Risk, the Underwriting Team and Special Assets to ensure necessary credit approvals are obtained and appropriately documented and loan operating system reflects accurate commercial loan data. Document and track key risk indicators associated with monitoring and control procedures and any applicable thresholds. Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Qualifications Bachelor's Degree Accounting, Finance, Economics, or related discipline preferred Relevant experience in Commercial Lending as a Portfolio Manager, Relationship Manager and/or Credit Officer/Underwriter working with moderate to complex loans and documentation preferred Or Experience in Commercial Credit or public accounting preferred Ability to perform financial analysis, assess risk, review documentation, coordinate loan closings and administer construction loans, Extensive Strong analytical, organizational and critical thinking skills, Extensive Team-oriented with ability to monitor and manage multiple responsibilities simultaneously, Extensive Credit risk analysis including assessment of financial statements, collateral valuation, industry review, and risk rating assignments, Extensive Travel Requirements As Needed for training and occasional team meetings This position is performed onsite Monday - Thursday with Fridays an optional remote day. The pay range for this position is generally $61,500 - $110,000 annually. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Job Description Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. Must have weekend and holiday availability. Qualifications: • 5+ years of leadership experience in manufacturing operations, preferably within dairy, food, or beverage production., • Demonstrated experience leading frontline supervisors in a 24/7 manufacturing environment., • Strong understanding of dairy processing operations including HTST processing, blending, filling/packaging, bulk loadout, and raw material receiving., • Proven ability to drive performance improvements through Circle of Success metrics, data analysis, and accountability systems., • Experience managing and improving key operational metrics such as safety, quality, service, waste, and labor efficiency., • Strong leadership skills with the ability to coach, develop, and hold supervisors accountable to standards., • Experience implementing and sustaining compliance with regulatory, food safety, and company standards., • Strong problem-solving and decision-making skills in a fast-paced production environment., • Ability to analyze operational data and translate insights into actionable improvements., • Excellent communication and organizational skills with the ability to manage multiple priorities., • Proficient in Microsoft Office programs (Excel, Word, Outlook, PowerPoint)., • Ability to work night shift and support a 24/7 operation with flexibility as needed. Preferred Qualifications: • Bachelor’s degree in Operations Management, Engineering, Business, or related discipline., • Experience in dairy or food manufacturing environments., • Experience with SAP or similar production and performance tracking systems., • Knowledge of Continuous Improvement methodologies such as Lean Manufacturing or Six Sigma. Knowledge and Experience: The successful candidate will have proven experience leading production teams in a manufacturing environment, with a strong emphasis on driving performance through frontline supervision. They should demonstrate deep knowledge of plant operations across processing, packaging, warehousing, and logistics, with the ability to coordinate activities and remove barriers during night operations. This individual must have experience using performance data to identify gaps, drive accountability, and implement sustainable improvements. A strong understanding of compliance requirements, operational standards, and continuous improvement tools is essential to ensure safe, efficient, and high-quality plant performance during night operations. Job Summary: The Night Operations Manager is responsible for leading all plant operations during night shift, with a primary focus on overseeing frontline supervision and driving performance across the facility. This role serves as the senior operational leader on nights, ensuring alignment to plant goals as defined by the Circle of Success metrics, including safety, quality, service, cost, and compliance. This position is critical to stabilizing and improving off-shift performance by establishing clear expectations, reinforcing standards, and holding supervisors accountable to results. The Night Operations Manager utilizes performance data to identify gaps, drive corrective actions, and deliver measurable improvements in plant performance and cost. Success in this role will be directly tied to improvements in the Circle of Success metrics, operational efficiency, and plant savings, making this position a key driver of overall facility success. Physical Demands: This position requires the ability to work in a manufacturing environment with exposure to varying temperatures, noise, and operational activity. The role requires frequent presence on the production floor, including walking, standing, and climbing stairs. Flexibility to work night shift hours and adjust schedule as needed to support operational demands is required. Job Duties and Responsibilities: • Lead all plant operations during night shift, serving as the primary decision-maker and escalation point., • Directly oversee and support night shift supervisors to ensure effective execution of daily operations., • Drive accountability for performance by monitoring and managing Circle of Success metrics including safety, quality, service, cost, and productivity., • Utilize operational data to identify gaps, implement corrective actions, and sustain performance improvements., • Ensure compliance with all safety, quality, food safety, and regulatory requirements., • Reinforce standard work, operational procedures, and plant expectations across all departments., • Partner with Production, Quality, Maintenance, and Warehouse teams to ensure coordinated and efficient operations., • Identify and remove barriers to performance during night shift operations., • Coach and develop supervisors to improve leadership capability, decision-making, and ownership., • Support labor management efforts to ensure appropriate staffing levels and efficient utilization of resources., • Drive waste reduction and cost savings initiatives aligned with plant performance goals., • Ensure effective communication and transition between shifts, including clear handoffs of priorities, issues, and performance results., • Respond to and manage operational disruptions including equipment failures, staffing challenges, and quality concerns., • Support and lead continuous improvement initiatives to enhance plant performance and stability., • Participate in plant leadership discussions and provide insights on night shift performance and opportunities., • Provide direct coverage for night shift supervisor vacancies, including vacations, absences, and open roles, ensuring continuity of leadership and operational performance. Performance Expectations (Circle of Success Alignment): • Deliver measurable improvement in Circle of Success metrics on night shift, including safety, quality, service, and cost, with a focus on driving efficiency initiatives such as the 65% program., • Drive sustainable cost reduction and operational efficiency improvements through labor optimization, waste reduction, and improved execution, contributing directly to plant savings targets aligned with annual operating plans. Pay: $90k a year* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

CI Azumano Travelis Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a IT Manager to join our growing team. This is a remote position. The IT Manager serves as a technical expert and trusted advisor responsible for the design, implementation, optimization, and support of complex technology solutions across the organization. This role bridges strategic IT objectives with handson technical execution, ensuring systems are secure, scalable, and aligned with business needs. The Senior Technology Specialist provides advanced troubleshooting, mentors junior staff, contributes to architectural decisions, and partners with stakeholders to drive continuous improvement, operational excellence, and innovation. Roles and Responsibilities include but are not limited to: Technical Leadership & Execution • Design, implement, and maintain enterprise technology solutions across on-premise infrastructure, cloud, applications, security, and/or collaboration platforms., • Serve as a subject matter expert (SME) for assigned technologies, providing Tier 3/4 support and rootcause analysis for complex issues., • Lead technical deployments, upgrades, integrations, and migrations with minimal disruption to operations., • Develop and enforce technical standards, configurations, and best practices. Architecture & Strategy • Contribute to system architecture, technology roadmaps, and lifecycle planning., • Evaluate emerging technologies and provide recommendations aligned with business and security requirements., • Ensure solutions adhere to organizational, regulatory, and security standards (e.g., NIST, ISO, CUI, etc., as applicable)., • Architect, implement, and manage Microsoft 365 services, including:, • Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations) SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access), • Microsoft Defender security suite Design and enforce Microsoft 365 governance frameworks, including:, • Tenant security configuration baselines, • Data classification, retention, and lifecycle policies, • External sharing and guest access controls, • Lead M365 migrations, tenant consolidations, hybrid integrations, and major platform upgrades., • Serve as Tier 2/3 escalation for complex Microsoft 365 incidents impacting security, availability, or compliance. Security & Compliance • Implement security controls and configurations to protect systems and data., • Participate in vulnerability remediation, incident response, and audit readiness activities., • Support technical compliance execution for government and regulated frameworks, such as:, • NIST SP 800 53 / 800 171, • FedRAMP (supporting cloud adjacent controls), • CJIS, HIPAA, or state specific cybersecurity requirements (as applicable), • Translate compliance requirements into technical controls, configurations, and operational processes., • Lead effort for:, • System Security Plans (SSPs), • POA&Ms, • Control implementation evidence, • Audit and assessment readiness, • Ensure M365 and related systems support CUI protection, data residency, logging, auditability, and access control mandates., • Partner with security, legal, and compliance teams to address findings, risks, and remediation activities. Stakeholder Collaboration • Partner with business units, vendors, and IT leadership to gather requirements and translate them into technical solutions., • Serve as a technical liaison between engineering teams and management., • Present technical concepts and recommendations to nontechnical audiences. Documentation & Knowledge Sharing • Create and maintain technical documentation, diagrams, runbooks, and standard operating procedures (SOPs)., • Mentor junior engineers and specialists through coaching, knowledge transfer, and technical review., • Contribute to operational maturity efforts, including automation and process optimization. Required Qualifications • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)., • 7+ years of progressively responsible experience in enterprise IT environments., • Advanced experience in one or more of the following areas:, • Cloud platforms (e.g., Microsoft Azure, AWS), • Microsoft 365 / identity platforms, • Infrastructure (compute, storage, virtualization), • Networking and security technologies, • Enterprise applications and integrations, • Proven ability to troubleshoot complex, crossplatform technical issues., • Strong documentation, communication, and collaboration skills. Preferred Qualifications • Relevant certifications (e.g., Microsoft, AWS, VMware, Security+, CISSP, or equivalent)., • Experience in regulated or governmentcontract environments., • Experience with automation, scripting, or infrastructureascode., • Demonstrated experience leading technical initiatives or projects. Core Competencies • Technical depth and problemsolving, • Systems thinking and attention to detail, • Securityfirst mindset, • Continuous improvement orientation, • Mentorship and teamwork, • Ability to balance strategic thinking with handson execution Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job DescriptionGTI is a contract manufacturing partner supporting customers in renewable energy, power generation, infrastructure, and industrial systems. We fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. Our scope spans Engineering, prototype builds, through full production, requiring teams that can move fast, adapt, and execute with precision. GTI Values: Safey I Quality I Customer Obsession I Speed I Agility Role Overview The Global Account Manager will serve as the primary strategic commercial partner for GTI Fabrication’s major, high-value global accounts. Operating within the Commercial Department, this role bridges the gap between our international customer base and our internal technical and operational teams. The ideal candidate will nurture key account relationships, drive revenue growth, manage complex proposals, and align customer demand with GTI’s global manufacturing footprint and capacity. Key ResponsibilitiesAccount Stewardship & Strategic Growth: Act as the primary commercial point of contact for key global accounts, developing long-term strategies to expand market share and diversify the portfolio. Cross-Functional Alignment: Coordinate closely with Engineering, Project/Program Management, Demand Planning, Supply Chain, and Production to align customer requirements with manufacturing capacity and schedules. Proposal & Contract Management: Oversee the preparation of complex sales proposals, technical presentations, and commercial tools to ensure accuracy, brand consistency, and strong conversion rates. Pipeline & Revenue Tracking: Maintain commercial pipeline integrity within CRM tools, providing high-level visibility, forecasting, and revenue updates to executive leadership. Customer Advocacy & Escalation: Serve as the strategic liaison to communicate customer requirements, capabilities, and policies, acting as a key point of contact for account health and issue resolution. Market Intelligence: Monitor industry trends, competitor capabilities, and future market demands to position GTI Fabrication as a preferred long-term contract manufacturing partner.Required Qualifications • Bachelor’s degree in Business, Engineering, Supply Chain, or a related field., • 5+ years of strategic account management or business development experience explicitly within a medium-to-large scale manufacturing environment., • Experience managing large-scale commercial accounts, infrastructure portfolios, or defense/military contracts., • Advanced proficiency in Microsoft Office Suite and hands-on experience utilizing CRM tools for pipeline and account management., • Exceptional executive presence with a demonstrated ability to influence senior leadership and lead cross-functional workflows between disparate departments., • Ability to travel up to 50% to support global customer engagements and manufacturing facility alignment.Perks & Benefits GTI Energy offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization. Benefits may include: • Medical, dental, and vision insurance, • 401(k) with company match (where applicable), • Paid Time Off (PTO) and paid holidays, • Sick time in accordance with state and local requirements, • Company-paid life insurance and disability coverage, • Career advancement opportunities within a rapidly growing organization, • Exposure to advanced manufacturing, modular infrastructure, and large-scale industrial projects, • Collaborative, fast-paced environment with strong operational and engineering leadership, • Employee-focused culture centered on safety, quality, accountability, and continuous improvement Benefits eligibility and offerings may vary based on position, location, and employment classification. GTI promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all employees and work hard to maintain a Drug Free Workplace. Privacy PolicyTerms & Conditions We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSalary: $50,000.00 to $60,000 annually Job Description:Managed ServicesLevel 2 Technician Reports to: Service Delivery Manager Position Summary The Level 2 Technicianis responsible forresolving advanced and escalated technical issues, supporting Level 1 technicians, and helpingmaintainconsistent, high-quality service delivery across Managed Services. This role serves as the bridge between frontline support and higher-level technical resources, ensuring issues are investigated thoroughly, documented clearly, and escalated with the right technical context when needed. This position requires broad technical capability across user support, workstations, Microsoft 365, modern IT, legacy infrastructure, networking, cybersecurity tools, applications, and customer environments. The Level 2 Technician supports service improvement byidentifyingrepeat issues, improving documentation, reinforcing technical standards, and helping the team deliver a more consistent and dependable customer experience. Key Responsibilities Advanced Issue Resolution • Resolve advanced and escalated technical issues withinscope., • Troubleshoot issues across users, workstations, Microsoft 365, applications, networking, security tools, remote access, printers, and customer environments., • Own assigned tickets through resolution, reassignment, or proper escalation., • Escalate issues with clear notes, findings, impact, and recommended next steps. Repeat Incident Reduction • Identifypatterns in recurring or escalated issues., • Communicate repeat problems, technical gaps, or process concerns to the Service Delivery Manager orappropriate technicalowner., • Support prevention by documenting known fixes and recommending training, SOP, or standards updates when needed. Technical Documentation Improvement • Maintain clear, useful ticket notes in ConnectWise Manage., • Update IT Glue when documentation is missing, outdated, or inaccurate., • Document resolution details, known fixes, and customer-specific information that help future technicians resolve issues more efficiently. Technical Standards Reinforcement • Follow CTS technical standards when resolving issues., • Identifycustomer environments, tools, configurations, or processes that do not align with CTS expectations., • Escalate standards gaps, unsupported workarounds, or technical risks before they become larger service issues. Autonomy & Decision Boundaries The Level 2 Technician is expected to resolve issues independently within their defined scope, follow CTS technical standards, and escalate when work exceeds their authority, risk level, or technical responsibility. This includes escalating security concerns, major customer-impacting issues, unsupported workarounds, and changes that may affect multiple users, systems, or environments. Technical & Professional Competencies • Microsoft 365:Understands how identity, access, permissions, and sign-in behaviorimpactthe user experience and can escalate complextenant, security, or policy issues with clear technical context., • Modern Cloud & Endpoint Management:Understands how device management, cloud access, endpoint compliance, and remote work toolsimpactthe user experience and can escalate complex configuration, architecture, or policy issues with clear technical context., • Legacy Infrastructure:Understands how traditional infrastructure, identity, permissions, and server dependencies impact daily operations and can escalate complex server, domain, or hybrid environment issues with clear technical context., • Networking:Understands how network availability, routing, access, and device communication impact the customer experience and can escalate complexfirewall, switching, VLAN, ISP, or infrastructure issues with clear technical context., • Cybersecurity:Understands how security controls, user behavior, access policies, and threat activity impact customer risk and can escalate suspected compromise, policy exceptions, or high-risk issues with clear technical context., • Documentation & Escalation Quality:Maintainsclear ticket notes, updatesdocumentation when gaps are found, and escalates with complete context and recommended next steps., • Customer & Team Communication:Communicates clearly with customers and internal teams, supports Level 1 technicians, and contributes to a consistent service experience. Behavioral Target A steady, analytical, and detail-oriented technician who works well within structure, follows standards, documents clearly, and escalates appropriately. This person should be calm under pressure, technically curious, and comfortable supporting both customers and teammates. Success Looks Like The Level 2 Technician resolves advanced and escalated ticketsaccurately;documents workclearly andescalatewith the right technical context when needed. Success is reflected in fewer unnecessary escalations, stronger support for Level 1 technicians, improved documentation, and better visibility into repeat issues or technical gaps. Customers receive dependable support, and the Managed Services team becomes more consistent, efficient, and easier to scale. Total Compensation: Copeland offers a competitive salary and benefits package including: • 401k Plan after 6 months, • Health insurance with an employer contribution to premium day one, • Employer funded Health Reimbursement Account (HRA), • PTO, • Voluntary Dental, Vision, AFLAC options, and a Flexible Spending Account with Medical and Dependent Care options

Job DescriptionWachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for a Fire Alarm/Intrusion/Access Control Service Technician for work at various retail locations across the United States. We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. Benefits Package: Company Paid! • Medical, Dental, Prescription & Vision Benefits, • Life, AD&D, and LTD insurance, • Paid Vacation and Holidays, • Company-Matched 401K and IRA Retirement Savings, • Per-Diem paid when overnight travel is required, • Drive time and mileage paid for use of a personal vehicle when travel is required, • Company vehicle provided after orientation Requirements:, • Field installation experience in security environments: Fire Alarm /Intrusion / Access Control, • NICET certification (Preferred), • Current/valid state required Physical Security license and/or Life Safety license in the applicable technology., • Knowledgeable about NFPA standards, including NFPA 70 and 72, • Work schedule mainly during the day 8 am to 5 pm, with some night shifts., • Available and willing to work at heights of 20’-60’ on lifts., • Experience reading blueprints and site maps., • Experience with multiple Intrusion/Access system manufacturers is a plus., • Assist with pre-installation opportunities by designing and planning technical solutions., • Perform new installs and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools., • Excellent customer relationship and communication skills; verbal and written., • Has basic PPE, and reliable transportation during the training period prior to issuing a company vehicle, • Computer/laptop/smartphone proficiency., • Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint) is a plus., • Highly proficient with the use of email, spreadsheets, and the ability to learn internal systems., • Valid driver’s license with a clean driving record; no DUI or DWI in the last three years. Responsibilities:, • Install, troubleshoot, and repair cabling systems and equipment in IP Video, Access Control / Intrusion Alarm / LAN/WAN infrastructure, and wireless LAN., • Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit bending work., • Complete all wiring, connections/terminations, and equipment installations ensuring that Access Control and Intrusion systems are complete with total customer satisfaction and contractual requirements., • Install, repair, or upgrade fire alarm systems and program control panels for fire alarm systems with the guidance of building plans and electrical layouts., • Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics., • Complete all wiring, connections, and equipment installations ensuring that fire alarm systems are in compliance with electrical and fire codes., • Tests to ensure all newly installed fire alarm systems and component devices are operational., • Adhere to all required project safety requirements as set forth by Wachter, our customers, or OSHA., • Perform any other duties not specifically statedherein, but which your supervisor may assign., • Ensure all work complies with current codes and regulations., • Assist and collaborate with the Installation Team Lead or Project Manager regarding on-site work schedules and timely delivery of equipment., • Conduct tests to ensure all newly installed systems and component devices are operational., • Troubleshoot new system installations to ensure the proper functioning and to ensure the system meets local, county, state, or federal codes and legal and/or insurance requirements.Based on experience/qualifications.About: Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful. We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries. Follow us on Facebook, Instagram, Twitter, and LinkedIn. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Seeking an experienced Helpdesk Escalation Manager and IT Support Process Improvement Lead to transform how we deliver technology support across our enterprise. Helpdesk Escalation Manager & IT Support Process Improvement Lead. Establish and enforce escalation paths, on-call rotations, and communica

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Helpdesk Escalation Manager & IT Support Process Improvement Lead. Candidates must be senior Helpdesk Escalation Managers with experience in process improvement and process integration from a high-level perspective. Seeking an experienced Helpdesk Escalation Manager and IT Support Process Improvemen

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo