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Job DescriptionDescription: Location: Must reside near one of our current locations for training purposes; relocation required upon placement as a General Manager. Multiple Locations: Alabama: Millbrook and Decatur Florida: Edgewater, Clearwater, Rockledge, Ocala, Orlando, Kissimmee, Jacksonville and Port St Lucie Georgia: Atlanta and Douglasville Kansas: Shawnee Kentucky: Elizabethtown Maryland: Gaithersburg Missouri: Pleasant Valley North Carolina: Ocean Isle Beach, Raleigh, Lexington, and Kenersville South Carolina: Greer and Myrtle Beach Texas: Austin Virginia: Leesburg and Lorton Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future. Overview: Are you an experienced leader looking to take the next step in your career within the trades industry? Our General Manager - Management Trainee Program is designed for seasoned professionals with at least 5 years of management experience—whether from HVAC, plumbing, electrical, or other service-oriented industries—who are ready to lead high-performing teams and drive growth across our expanding network of home services locations. This structured training program prepares candidates to assume the role of General Manager in one of our branches, with placement based on company needs. Candidates must be willing to relocate upon completion of training. Key Responsibilities: • Participate in a comprehensive training program focused on operations, finance, customer service, sales strategy, and team leadership in the home services industry., • Shadow experienced leaders and take on increasing responsibility across key business functions., • Learn to manage and optimize branch-level P&L, hiring and team development, customer satisfaction, and performance metrics., • Lead by example to build a culture of accountability, excellence, and safety., • Prepare to take full operational leadership of a branch as a General Manager upon successful completion of the training program. Required Qualifications: • Minimum 5 years of experience in a management or leadership role; experience in HVAC, plumbing, electrical, or related trades is highly preferred., • Strong leadership and team-building skills with a proven ability to manage technicians or service teams., • Business acumen with familiarity in budgeting, forecasting, and performance-based management., • Excellent problem-solving, communication, and decision-making abilities., • Willingness to relocate to any of our current or future branch locations based on operational needs., • Must reside near one of our existing locations for the duration of the training program (location list provided upon application). The physical requirements of this job include: • Perform work while sitting and/or standing at an individual work station or office, • Communicate verbally via phone or other communication device., • Ability to stand, walk and sit; talk or hear, both in person and by telephone, • Use hands to type, handle or feel objects or controls; reach with hands and arms., • Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds., • Work is usually performed in an indoor office environment. Southern Home Services will provide reasonable accommodation to allow an employee to perform the essential functions of the job What We Offer: • Structured leadership training and mentorship., • Competitive salary and relocation assistance., • Performance-based bonuses and benefits., • Career growth with a rapidly expanding company in a recession-resistant industry., • Opportunity to build and lead a team as the General Manager of your own branch., • Comprehensive Medical, Dental and Vision Benefits, • Paid Training, • Discount Gym Membership, • Employee discounts, • 401K Plan with match and no vesting, • Flexible spending account, • Health savings account, • Life insurance, • Paid time off, • Company paid Short Term Disability Job Classification: Exempt Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws. This policy applies to all employment practices within our organization. Requirements:

Job Description When joining USF Federal Credit Union, you can expect to work for a company that: • Strives to be the most influential partner in our Members’ financial journey., • Has been recognized with awards such as the Sterling Governor’s Award for Excellence and League of Southern Credit Unions & Affiliates Credit Union of the Year., • Has a culture of engagement, growth, process improvement and community volunteerism., • Received the Top Places to Work award for 2024 & 2025 in Financial Industries. What’s in it for you: • Competitive pay, robust incentive programs, 401k matching, Mortgage and Auto Loan discounts, • 4 weeks minimum paid time off work, work anniversary paid time off, 11 paid holidays and 8 hours paid volunteer time off., • Medical, Dental and vision plans with FSA option. (Employee Only Premiums for Dental and Vision are 100% Credit Union covered)., • 100% Credit Union Paid Short-Term and Long-Term Disability and Life Insurance, • Employee Assistance Program, • Undergraduate and Graduate Tuition Reimbursement, • In-depth New Employee Orientation showcasing Credit Union Values and Vision Looking for an IT Support Specialist, in the Orlando area, to provide 1st level hardware, software and networking technical support to employees, remote branches and third-party vendors while tracking all work via the help desk ticketing system. Responsible for utilizing established troubleshooting techniques to diagnose and resolve user requests. This position requires participation in the weekly on-call support rotations and will be required to work outside of scheduled hours to respond to technology issues. Essential Functions Include: • Perform on-site and remote analysis, diagnosis and resolution to complex workstation problems. Recommends and implements corrective hardware/software solutions, including off-site repair as needed. Documents all calls into the IT Help Desk Tracking System. Generate reports as requested., • Maintain, analyze, troubleshoot, and repair computer systems, hardware/software and computer peripherals and other network devices. Manage content updates to the credit union internal employee communication channels., • Assists administrators with special projects, such as server patching, maintenance, or implementation., • Prioritize incoming IT service requests and dispatch to appropriate IT workgroup or individual. Provide timely updates throughout the request(s) lifecycle., • Write, review, and manage IT procedures and guidelines to ensure accuracy and consistency with applicable credit union policies, standards, and practices., • Identify and analyze trends in support issues and recommend solutions to improve service and productivity., • Perform initial setup of computer hardware/software and systems. Performs user setup/configuration on network and within specific applications as part of onboarding. Performs user revocation tasks as part of user termination process. Modify user privileges in alignment with the user privilege program. Assists with the tracking of IT assets via tracking tool., • Research, test, and install hardware and software additions or replacements and train users in the use of equipment, hardware/software, and systems., • Ensures the security of Credit Union member data and account information. IT Support Manager Required Education and Experience: • Bachelor’s degree in information technology or equivalent experience., • 2-4 years of IT support experience required., • A+, Network+, Security+, MCP/MCSA preferred., • Previous experience in IT Help Desk Support preferred., • Proven ability to handle multiple efforts and prioritize accordingly., • Proficient in the MS Suite of desktop products., • Proficient in MS Server Administration, Active Directory, and networking., • Knowledgeable in VOIP technology., • Excellent verbal and written communication skills. Able to communicate effectively and tactfully with employees and members both orally and in writing., • Strong time management and organizational skills. Ability to multi-task under pressure., • Demonstrated interpersonal and collaboration skills, while maintaining a professional appearance and demeanor., • Self-reliant, critical thinker, problem solver, results oriented., • Excellent presentation skills, confident in all settings with individuals at all levels of the organization both internal and external., • Energetic, forward-thinking, and creative in business solutions with high ethical standards and trustworthiness., • Act as a change agent, who can collaborate with diverse interest and adapt to changes within working responsibilities. Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10lbs of force occasionally to life, carry, push, pull, or move objects. Position Type/Expected Hours of Work: Full-Time/40 hours per week Classification: Non-Exempt Work Environment: Hybrid working arrangement; in-office two days a week Other Duties: Please note this job description is not a comprehensive list of activities, duties or responsibilities that are required in this position. Duties, responsibilities and activities may change at any time with or without notice. About Us: For 65 years, USF FCU has experienced rapid growth and is dedicated to delivering financial solutions to improve our members’ lives. Our success is thrilling, but our core values of excellence, passion, innovation, community, and collaboration mean our relationships with our members and our employees will always be our top priority! We have grown to over 73,000 members and $1.1 billion in assets, robust online and mobile banking, 9 branch locations and thousands of shared branches and fee-free ATMs nationwide. Our vision is to be the most influential partner in each member’s financial journey. Our mission is to deliver financial solutions to improve members’ lives.

Job DescriptionBaker Roofing Company – Commercial Roofing Operational Support ManagerThe Commercial Roofing Operational Support Manager is responsible for inspiring their team toward a common goal and purpose. This includes coaching, mentoring, supporting, and empowering personnel. Duties and responsibilities include ensuring a World-Class safety culture, compliance with company policies, supporting branch operations, understanding human resources, involvement with departmental personnel, customer centric practices, and best practices associated with quality assurance and quality control. With more than 20 locations across the Southeast, Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. We pride ourselves on over 100 years of quality work, investing in our employees, and providing a family-centered culture. Benefits: • 7 Paid Holidays, • Medical, Dental, and Vision Insurance, • 401K Matching Program, • PTO, • Weekly Pay, • Work-Life Balance, • Intensive Training ProgramApply today if this sounds like the opportunity you have been looking for!RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The lists below are representative of the knowledge, skill and/or ability required. Occasional travel is required. Minimum Qualifications, • Education: Minimum High School Graduate/College Preferred, • Years of Experience: 5 years of managament experience of 10 or more people (construction or roofing a plus), • Driver’s License: Required, • Computer – Experienced with Microsoft Outlook, Word, Excel and Scheduling, • Must Speak English, Spanish is a plusKnowledge, Skills and Abilities, • Computer – Experienced with Microsoft Outlook, Word, Excel and scheduling, • Excellent writing skills, • Exceptional organizational skills, • High degree of self-confidence, • Motivated and professional, • Extensive knowledge of roofing which includes – BUR, shingles, tile, single-ply, metal, waterproofing techniques and products, working knowledge of trusses, light weight concrete deck systems, and AC work that is closely related to roofingEssential Functions, • Own the results for creating a QA/QC culture that puts “Always Good Work” at the forefront of daily practices, • Champion the Baker “Fundamentals” in both actions and words, • Ability to interact with a diverse group of people in order to inspire a high-functioning team, • Regular audit of documentation reports, photos, and site summaries, • Periodic participation in meetings with each department to review current QA/QC practices, • Promote a culture of QA/QC accountability with GMs or Operation Mangers and their staff, • This includes participation in the QA/QC related meetings both locally and corporately, • Review monthly QA/QC metrics and provide feedback and action items to branch level teams, • Participate in industry related events, especially those focused on new products, best-practices, or knowledge sharing, • Participate in project start meetings as needed/dictated by scope/difficulty, customer, size, etc., • Be aware of equipment needs and purchases related to current inventory within the company as well as equipment that may be needed for specific jobs, • Collaborate with OMs/ GMs with regards to internal divisional recognition and/or reward programs related to QA/QC, • Collaborate with OMs/ GMs on strategic plans for QA/QC improvement, • Be aware of local market and establish plans and resources to maximize outputPhysical Demands, • Requires standing up for long periods of time, • Requires use of ladders, scaffolds, and stairways, • Requires ability to climb, lift, balance, walk, and handle materials, • Requires use of abdominal and lower back muscles to support part of the body repeatedly or continuously over time without giving out or fatiguing, • Requires seeing details at close range, • Requires repetitive movement, bending or twisting, kneeling, crouching, stooping or crawling, • Requires ability to stand, walk, lift, and carry items weighing 50 pounds regularlyWork Environment, • The ability to travel as needed, based off of work locations, internal or external meetings, etc., • Requires working in extremely bright or inadequate lighting conditions, in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures, including exposure to sounds and noise levels that are distracting or uncomfortable, • Includes exposure to contaminants, hazardous material, or equipment, • Mistakes are not easily correctable and have serious consequences, therefore Safety procedures need to be followed, • Requires exposure to minor burns, cuts, bites, or stings EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor Powered by JazzHR 9wSwpMBMto

Job Description Description: Stellar MLS was named a 2022, 2023, and 2024 Top Workplace by Orlando Sentinel! We are seeking Superstars, Get the Job Done Leaders, and Go Getters to Join our Stellar Team of Multi-Talented Professionals! Benefits - We offer a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, volunteer days, and a 401K plan. This is a Hybrid role, must be able to work in a hybrid work environment both in the office and remotely (in the state of Florida). The office is located in Altamonte Springs, FL. These essential job responsibilities, requirements, and skills are not to be construed as a complete statement of all responsibilities, requirements, and skills. Support Center Technician will be required to perform other job related essential and non-essential responsibilities, requirements, and skills as required. What it is: The Support Center Technician, in collaboration with MLS customers and other Stellar Departments, ensures that our customers can accomplish their business needs using our leading software in real estate. With a focus on first contact resolutions, complete and accurate documentation, adherence to standard procedures, and troubleshooting, this role performs at a high level for customer service and satisfaction. Reporting to the Support Center Supervisor, this role requires resolving a high number of inquiries while still exhibiting exceptional quality of work. What you'll do: This is an hourly, non-exempt, full-time role. Your essential duties and responsibilities will consist of: • Field incoming help requests from customers via telephone, e-mail, walk-ins and chat in a courteous and professional manner., • Build rapport and elicit problem details from users., • Thoroughly and timely document all pertinent user identification information, nature of problem or question. Thoroughly document the problem-solving process, including all successful and unsuccessful decisions made, and action taken, through to resolution, • Resourcefully use knowledgebase, FAQ's, email communication and various resources on the Internet to aid in problem resolution., • Identify and learn appropriate software supported by the company., • Test fixes to ensure problem has been adequately resolved., • Prioritize and escalate problems (when required) to the appropriately experienced representative., • Timely perform post-resolution follow-ups to requests, • Occasional over-time per job requirements, • Saturday hours are required., • Active list, • Must record all hours worked. If overtime is ever worked (over 40 hours) advanced approval is required from the department manager, • Timely and regular attendance is an essential function of the position; being physically present in the work environment is an essential job function., • Cross-training for other departmental functions is expected and required. To succeed in this role, the Support Center Technician will need a particular skill set. For this position, those include: • Other Essential Skills, • Exceptional customer service skills, • Strong organizational skills that reflect ability to perform and prioritize multiple task seamlessly with excellent attention to detail, • Strong documentation skills and able to type 40+ WPM, • Excellent written, verbal communications, active listening, and inter-personal skills, • Good interpersonal skills, with a focus on rapport-building, and listening skills, • Ability to present ideas in user-friendly language and ability to apply diagnostic utilities to aid in troubleshooting, • Proven analytical, problem-solving and critical thinking abilities, • Ability to effectively prioritize and execute tasks in a high-pressure environment, • Experience working in a team-oriented, collaborative environment, • Ability to conduct research into a wide range of computing issues as required, • Ability to absorb and retain information quickly, • Experience working in a team-oriented, collaborative environment with ability to be extremely effective independently, • Sound judgement, • Maintain professionalism with vendors, customers, and staff at all times, • Team-player, with ability to be extremely effective independently, • Detail oriented and able to work in a fast paced, challenging environment and able to meet deadlines, • Support Center and real estate experience preferred, • Ability to be flexible with schedule is a plus 2. Essential Physical Skills • Acceptable vision and hearing (with or without correction), • Bending on occasion and lifting up to approximately 10 pounds occasionally, • Standing and walking approximately 2 or more hours a day, • Talking and sitting for long periods of time, approximately 8-10 hours a day 3. Education, Certifications, and Software Skills • High School diploma, GED, or Associate's degree, or technical certificate in the field of information technology and/or 2 years' equivalent work experience, • Industry certifications (i.e. HDI Certified, CompTIA A+, CompTIA Network+, or other useful certifications) a plus The Support Center Technician must embody these core competencies: • Dealing with Challenges – Demonstrates resilience and perseverance when faced with challenges., • Drive for Results – Demonstrates drive to meet goals., • Information Seeking – Asks relevant questions and actively listens in order to understand the situation., • Informed Decision Making – Contributes to decision-making process based on evidence rather than opinions. We are an Equal Opportunity Employer/Drug Free Workplace E-Verify Participant PId109f065a224-25405-38504404

Job Description Dealership Billing Clerk - CDK knowledge a HUGE PLUS! City KIA has an outstanding opportunity for a results-focused, highly driven, and experienced Title-Billing Specialist. If you are looking to change jobs or seeking to enter the workforce again, and have the necessary skills, this may be the opportunity for you! The purpose of the Billing Specialist is to process car deals by verifying the completeness of documentation, then posting to accounting as well as processing wholesales among other duties related to the sale of vehicles. CDK knowledge a HUGE PLUS! Please mention* Automotive Billing Clerk - Summary The automotive Billing Clerk reviews documentation and posts transactions for retail deals, wholesale deals, and dealer trades. Automotive Billing Clerk - Essential Duties * Billing retail deals, dealer trades and wholesales and all related duties including accounting * Responsible for the completion of all documents (signatures, verify VIN, etc.) * Address missing stipulations communicated from lender immediately * Process trade-ins pay-off checks in a timely manner • Reconciling physical inventories to accounting and all corresponding schedules Maintain confidentiality of customer information, dealership policies and procedures, privacy and compliance laws * Any other duties assigned by the office manager or controller. Job Responsibilities * Verifies documents for all vehicle sales and posts deals to accounting * Identifies internal control issues by reviewing existing policies, verifying changes in authorized personnel, and communicating issues to the Controller * Processes payoffs on trade-ins and floor plan, pulls contracts * Verifies Finance and Insurance (F&I) data to documents * Reconciles inventory schedules as assigned on a weekly and monthly basis Education and/or Experience High School Diploma or General Education Diploma; and 2 years related experience and/or training; or equivalent combination of education and experience. Certificates, Licenses, Registrations (Including Driver's License) Notary a Plus Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Job Description Assistant General Manager- Altamonte Springs Club Here We GROW Again! Are you ready to step into leadership, drive performance, and grow with one of the fastest-scaling fitness brands in the nation? CR Fitness is looking for a motivated and energetic Assistant General Manager (AGM) who’s ready to elevate their career. With 85+ locations and 100+ in the pipeline, we’re offering a high-impact opportunity to learn the business, lead sales efforts, and build your path to becoming a General Manager. Crunch is where serious fitness meets serious fun — and where leadership meets opportunity. Job Summary: The Assistant General Manager supports the General Manager in leading the overall club performance, with a strong focus on sales, member experience, and team development. This role is designed for future leaders who are ready to drive results today while developing for tomorrow. Key Responsibilities: • Sales Leadership: Assist in driving membership and personal training sales through daily goal setting, lead management, and closing techniques, • Team Coaching & Accountability: Help train, motivate, and manage the front desk and sales teams to deliver high performance, • Operations Support: Ensure smooth day-to-day club operations including cleanliness, equipment upkeep, and staff coverage, • Member Experience: Lead by example in delivering exceptional service and handling member inquiries or escalations with urgency, • KPI Tracking & Action: Monitor performance metrics and contribute to improvement strategies aligned with club goals, • Culture Builder: Foster a high-energy, team-oriented environment that reflects Crunch’s ‘No Judgments’ philosophy, • Experience in a sales or leadership role, preferably in fitness or a fast-paced service industry, • Strong sales drive and ability to hit individual and team targets, • Natural leader who thrives in a team setting and isn’t afraid to get on the floor and lead by example, • Exceptional communication, organization, and problem-solving skills, • High level of professionalism, integrity, and reliability, • Competitive Salary + performance bonus opportunities, • Medical, Dental, Vision, • 401K and PTO, • Free Crunch membership, • Discounted personal training, • Career advancement opportunities in a rapidly growing company About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona, and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers’ increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Powered by JazzHR wjpSRYjeVO

Job DescriptionIndependent Insurance Agency in Orlando is seeking an experienced Agency Marketing Coordinator or Account Manager to join their team to be an Agency Commercial Marketer. Needs to be a self-starter to market mid to larger accounts. Responsibilities & Qualifications: • Send submissions out to carriers., • Rate quotes online., • Follow up with carriers., • Negotiate terms/conditions/pricing with Underwriters., • Meet with carriers/marketing reps in person or on Zoom/Teams calls with video., • Work directly with producers on their renewals/new business accounts., • 220 license preferred with 2-10+ years of demonstrated success in commercial lines insurance with a preference in marketing/placing business or Account Management., • Comprehensive knowledge of the Florida insurance marketplace, with an emphasis on mid to larger commercial risk., • Strong negotiation skills and the ability to build and maintain effective relationships with carriers, underwriters, and clients., • Excellent leadership and managerial skills, with a track record of mentoring and developing teams., • Exceptional communication and interpersonal abilities, with a sense of urgency and attention to detail., • Proficiency in insurance carrier platforms, agency management systems, and Microsoft Office suite.

Job Description ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you. Responsibilities: Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures. Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results. Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation. Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations. Implement and enforce safety protocols to create a secure work environment. Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency. Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention. Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations. Requirements Previous experience in a supervisory role within the carwash/detailing industry or a related field. Strong leadership skills with the ability to motivate and inspire a team. Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines. Attention to detail and a commitment to delivering exceptional results. Solid knowledge of car cleaning and detailing techniques, equipment, and products. Exceptional customer service skills with a focus on creating positive experiences for customers. Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously. Proficient computer skills for record-keeping and data analysis. Join our team at ODORZX INC and be part of a company that is dedicated to providing top-quality services to our clients. We offer a competitive salary, opportunities for growth and development, and a supportive work environment. If you are ready to take on this exciting role and contribute to our success, please submit your resume and cover letter outlining your relevant experience. We look forward to hearing from you! Benefits Full Time Benefits Include: • Vacation Time (After 1 Year), • 401k With Match (After 1 Year), • Medical Benefits (Medical, Dental, Vision 60 days), • Sick Time, • Personal Days (After 1 Year), • Company Paid Holidays, • Company Paid Car, Gas, Insurance (Job Specific), • Company Paid Travel (Job Specific), • Employee Referral Program, • Retention Bonus, • Rapid Advancement Opportunities

Job Description Distribution & Installation Management - Building Materials We’re seeking an experienced Business/Operations Manager to oversee P&L and Operations/Distribution/Installations for a Building Material company in the Orlando area. Backgrounds with Glazing Contractors and Fenestration are particularly valued. For more info contact

Job Description MSP Operations Center Systems Support- Tier 2 Experience: 5+ Years of experience Salary: $20-$40 per hour (depending on experience) Shift: Saturday & Sunday 9AM-5:30PM Description: Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced environment. The position is part of a technology team that has responsibility for internal and customer facing solutions which are hosted in our enterprise class data centers. The Systems Engineering Team is responsible for the server, SAN, and database infrastructure, which supports customer applications in a 24x7x365 data center environment. The team focuses on performance tuning, automation, security, design, implementation, and break/fix resolution of enterprise class solutions. Applications include third party solutions in addition to a diverse set of proprietary systems hosted on Windows and Linux servers. Position requires an experienced, highly motivated Systems Engineer with a minimum of five years' experience in design, implementation and support of a large infrastructure consisting of Windows, Linux, and VMware systems as well as a variety of hardware including servers, switches, and SAN storage. This individual will be required to provide input into new and existing projects, both from a technical perspective as well as from a business perspective. Major Responsibilities: • 5+ years of experience with IT helpdesk or support position., • Knows the Ins and Outs of a Network, Servers and Windows PC (Hardware & Operating System), • Have a strong understanding of an IP network, including switches/firewalls and how to troubleshoot different issues., • Able to self-manage and hold themselves accountable., • Can translate technical problems to the end user in a plain speak way that allows them to understand the problem and solution., • Enjoy people and care to develop strong relationships with clients., • Be an optimist at heart., • Resolves problem situations in a professional manner., • Group Policy experience in pushing software to client computers., • Group Policy experience with Windows 10 deployments., • Experience with iPhone/iPad/Android., • Experience supporting phone systems from Microsoft Teams, • Experience with Apple computers in a networked environment., • Experience creating images of computers and deploying across network., • Networking experience (configuring/deploying network switches), • Wireless network support., • Nable RMM (remote management of computers)., • Cisco/Meraki equipment experience, • Experience supporting printers/copiers in a networked environment., • Certifications are preferred. Microsoft Certs are a big plus., • Intermediate knowledge of windows server environment including active directory, DHCP, DNS, services, event logs, Line of Business application installations and management., • IT support involving core business application and operating systems, as well as virtual environments on VMware and Hyper-V., • Implementation and support for Microsoft related technologies: Windows Server, Exchange, SQL, Office 365, Windows 7/10, etc., • Implementations and support of backup and disaster recovery solutions: Veeam, Zerto, Commvault The Job: • Monitors ticket database and monitoring platform and follows up with assigned personnel to ensure timely resolution of problems, • Invokes problem escalation procedures to coordinate recovery, • Isolates problem trends and ensures that troubleshooting efforts are completed, • Solves problems and makes decisions on a daily basis to help resolve issues, • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department., • Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service, • Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service, • Above all, build professional and sincere relationships with clients and seek ways to improve their satisfaction with our service., • Learn the ins and outs of our clients' unique work environments., • Work to quickly resolving incidents submitted by our clients., • Monitor alerts generated by our tools to resolve incidents before our clients are even aware., • Enter all work as service tickets and time as it occurs., • Implementation and support of hardware: servers, workstations, firewalls, switches, wireless access points, UPS batteries and other equipment., • Interact with vendors to support customer's specific line of business applications, copiers/printers, internet service providers, etc., • Remote access solution implementation and support: VPN, Remote Desktop, RemoteApp., • IT environment documentation to include system reviews and recommendations., • Communication w/customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages., • SAN Administration - Manage, Monitor and recommend Performance improvements for SAN environments., • Maintain a highly available Windows and Linux environment for an aggressive and dynamic business., • Maintain and Optimize VMware clusters with hyper converged platform, • Understanding of server administration, troubleshooting, capacity planning, and disaster recovery planning., • Work with various 3rd - party providers such as VMware, Veeam, Zerto, Commvault, Cisco, EMC, Nimble, and HP., • Work with tools such as Solarwinds, Vmware Operations Manager and VRealize, Veeam One, • Responsible for all facets of Data Center Operations including design, implementation, monitoring, and communications., • Create technical documentation when needed, • Work closely with the multiples constituents including customers solutions, production support, as well as network, security, desktop support, and systems administrators to optimize the systems and related components., • Expert at Windows server administration and performance tuning, • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems, and ensure the resolution of any problems identified., • Knowledge of Windows Servers, VMware and other various software applications Certifications a Plus., • Technical, analytical, interpersonal and organization skills required, • Flexibility, integrity, teamwork, and unwavering commitment to client satisfaction, • Able to take ownership of and troubleshoot a broad variety of system problems, • Ability to work well with others, as well as independently. Attention to detail., • Experience troubleshooting skills and techniques (hardware, software, network, TCP/IP)., • Familiarity with SQL Server, • VMware and SAN administration and performance tuning, • Working knowledge of ITIL principals and procedures., • Windows, VMWare, Cisco, SAN certifications, • Familiarity with Cisco UCS environments, • Experience of design, implementation, maintenance, and troubleshooting of large, complex IP-based networks., • Experience in Network Capacity Planning, Performance. Monitoring / Management and Network Design Architecture, • Experience in routing protocols like (OSPF, BGP, EIGRP, VRRP, IP, HSRP, MPLS, BGP for dual ISP, etc. protocols) and set up load balancing using BGP for dual ISP •, • Experience with layer-2, layer-3, and/or layer-4 network protocols and technologies, TCP, UDP, HTTP/HTTPS, REST, SOAP, NFSv4.x, SMB • Cisco CCNP / CCIE certifications desired, • Experience designing, configuring, and deploying network switches/routers. Including expertise in QoS/CoS, traffic shaping and bandwidth throttling, • Advanced knowledge for the implementation and support of Quality-of-Service (QoS), and MPLS-based networks is required. Voice-over-IP (VoIP) a plus., • Strong understanding of Cisco routers and switches in a corporate infrastructure • Strong understanding of network security practices and tools. Network Security (firewall policies, rules, best practices, VPN, IPSEC, GETVPN), • Experience with Cisco AMP - Advanced Malware Protection, • Experience with Cisco Umbrella (On-premises and Cloud Solutions.), • Pass a background check., • Able and willing to lift 50+ lbs of equipment., • Be legal US citizen or have a USA work permit, • Have reliable transportation to get to and from office and to client locations.