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Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!
Empower Rehab Outpatient Responsibilities: -Multi-task and manage several responsibilities at once. -Communicate effectively with all team members and clients. -Assist therapists and front desk with all duties as needed or as assigned. -Communicate and ensure compliance with company policies and procedures. -Monitor facility equipment maintenance, supplies, and inventories as needed. -Apply modalities such as ice, heat, electric stimulation, ultrasound, and cold laser. -Perform front-end and/or clinical tasks as a back-up in case of absence or high demand. -Maintain patient confidence and protects operations by keeping information confidential. -Instruct, motivate, and assist patients in learning and improving functional activities/exercises. -Instructs patients and family members on the proper use of exercise equipment, and home exercise programs. -Interact with customers, review customer feedback, and address customer service issues with upper management. -Seeks additional responsibilities from superiors when daily procedures have been completed Job Types: Full-time, Part-time Pay: $16.00 - $18.00 per hour
Handling immediate maintenance and the janitorial needs of the assigned facility • Daily routine and non-routine maintenance control for specific areas of the building (garbage area, floors, walls, facility exterior/interior, etc.) • Give access to vendors • Snow removal
Responsibilities: Sorting, washing, drying, pressing, and folding clothing and other textile items. Removing stains from items using the appropriate procedures. Performing minor sewing duties. Tracking which items belong to whom. Keeping an updated inventory of laundry detergents and sewing kits. Tracking maintenance and repairs on laundering equipment. Ensuring that the facility remains clean at all times. Anticipating and responding to customers' queries, concerns, and complaints. Keeping sufficient tokens or change for the washing and drying machines, if required.