MotorClothes Support/Cashier
15 days ago
Manchester
Job Description Job Title: MotorClothes/General Merchandise Support Department: MotorClothes/Merchandise Supervisor: MotorClothes/Merchandise Manager Summary Description Handles cash and credit card transactions for the MotorClothes/Merchandise Department in a prompt and courteous manner. Provides support to the MotorClothes/Merchandise Department to contribute to the success of the department and the company. Duties and Responsibilities • Provide excellent customer service to external all of the dealership’s customers., • Greet customers immediately, in a courteous and friendly manner., • Provide prompt and accurate service on the cash register., • Initiate & maintain all related paperwork., • Maintain friendly, helpful demeanor., • Provide professional, knowledgeable, courteous customer service., • Perform all cashiering functions in accordance with company cash handling policies and procedures., • Follow the Premium Checkout Process the company has in place., • Maintain accurate customer list in database., • Check price tags for alterations., • Does not accept checks unless processed through cross checks., • Use appropriate verification procedures for credit card purchases., • Monitor for shoplifting., • Maintain cashiering desk and areas dust free, clean, and organized., • Keep cashiering area well-stocked with necessary supplies, such as shopping bags, credit card drafts, etc., • Keep sales floor and displays neat, clean and fully-stocked., • Ensure merchandise is attractively displayed, well organized, and appealing to customers., • Maintain showroom product availability by stocking shelves and displays., • Assist with answering incoming calls and directing them to the appropriate person or department., • Handle telephone transactions quickly, and courteously., • Notify customers when special orders or backordered items are received., • Make introductions to other departments to ensure cross selling of motorcycles, Parts and Accessories, Financing, Insurance Products and Services, Warranties and Service Plans., • Receive and process merchandise from distributors, checks merchandise received against purchase invoice, logs merchandise into inventory, and prepares product for showroom floor., • Participate in periodic physical inventory of all merchandise., • Assist with set-up and staging of special events such as Open Houses, workshops, fashion shows, etc., • Follow all procedures to complete all paperwork and trackers accurately and in a timely manner., • Remain alert and on the floor at all times., • Comply with all company and department policies and procedures., • Experience with retail sales and cash handling., • Be an outgoing, energetic people person., • Be self-motivated, positive, driven, and helpful., • Prefer knowledge and experience with selling of Harley-Davidson MotorClothes/Merchandise, and other products sold by the dealership, or the demonstrated ability to quickly learn them., • Experience with Point-of-Sale, or the ability to quickly learn due to general knowledge & experience with computers., • Requires the use of both hands., • Occasionally required to bend, stoop, crouch, reach and lift 50lbs of material., • Normally indoors, however, some outdoor work is required during open houses or other events., • The noise level in the work environment can be loud., • Occasionally exposed to exhaust fumes or other airborne particles.