We’re looking for leadership-oriented individuals to join our Fast Track Management Program. In this program, you’ll have the opportunity to accelerate your path to management, and advance within 12 months. Job Description New York Life Insurance Company and its affiliates are dedicated to prudent financial management, high-quality products, and impeccable service. Our financial professionals help clients develop a long term financial strategy to achieve their financial goals using a comprehensive array of financial products and services, including life insurance, fixed and variable* annuities, and mutual funds*. In the Fast Track Management Program, you’ll start as a financial professional to gain hands on experience. Once you have met the program requirements, you’ll be able to transition into management as an Associate Partner. In this role, you’ll be responsible for recruiting and developing your own team of financial professionals. You’ll also be enrolled in the Associate Partner Training Program, an intensive, six-month program that will develop you and prime you for success as a manager. Why New York Life? From quality training programs to a competitive compensation package, New York Life offers tremendous support and benefits to our financial professionals and managers. Our dedicated teams at the General Office and the corporate office support our managers and help them impact their agents and communities. Our extensive resources include: · Our NYLIC University training program, designed to provide career-long support and growth includingtuition reimbursement program for certain advanced, professional designation courses · Three highly-skilled teams providing advanced markets support: o Our Advanced Planning Group o Eagle Strategies for qualifying agents who are also Registered Representatives o The Nautilus Group for qualifying agents who pay a monthly subscription fee. · A team of highly-trained, experienced product consultants to support your agents’ client acquisition needs About New York Life We are among the strongest and most respected financial companies in America today, consistently appearing on the Fortune 100 list. New York Life has earned the highest possible financial strength ratings currently awarded to any life insurer from the four major ratings agencies: Standard & Poor’s (AA+); A.M. Best (A++); Moody’s (Aaa); and Fitch (AAA).** For over 60 years we have led the way in the industry with the most US members of the Million Dollar Round Table, the standard of excellence for life insurance sales performance in the insurance and financial services industry. Job Type: Full-time Pay: $47,616.71 - $160,504.54 per year Benefits: 401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Experience: Financial concepts: 1 year (Preferred) Work Location: Hybrid remote in New York, NY 10007
I am looking for a friendly, energetic person to be my Assistant. Job duties include phone's, emails, fax and client interaction. No experience is needed as I am willing to train the right person. Customer service and a good presentation is very important. I am open to P/T or F/T Thanks
Looking for a Manager MUST HAVE Bagel Job Experience Job Summary: The store manager is responsible for leading all team members in the efficient and profitable operation of a Bagel shop. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. Store Operations: Develops and executes sales and profit plans that are in-line with budgetary goals. Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses. Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools. Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs. Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary. Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. Maintains a clean well-merchandised store, following visual presentation plans and standards. Plans, executes and communicates all sales promotions and new product information effectively and efficiently. Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff. Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives. Service: Is the Role Model for outstanding service and “owner” of the service initiative at his/her store. Pro-active in solving customer problems and satisfying customers in various situations. Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis. Consistently monitors, coaches and encourages team members to meet the Company’s service standards. Assesses and provides adequate staffing to provide efficient and friendly, superior service. Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. Product: Ensures that all Company bagel recipes and procedures are followed, maintaining the highest quality and consistent product standards. Ensures that all Company food offerings maintain the highest quality. Ensures that all team members are educated on our products and services, by developing an understanding of our various types of bagel. Training & Development: Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge. Demonstrates the ability to lead, effectively communicate. Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued. Ensures each team member has received proper training. Continually develops team members, establishing specific performance objectives, and measuring team member performance regularly. Coaches and counsels team members for improved performance, documenting developmental plans as necessary.
Accountant Tax Preparer We are currently seeking an experienced CPA Tax Preparer or CPA Candidate to join our team in our New York, NY 10017 location. About Us: S&E Azriliant, PC., believes in the value of relationships. We view every client relationship like a partnership, and truly believe that our success is a result of the client’s success. We are committed to providing close, personal attention to our clients. We take pride in giving clients the assurance that the personal assistance they receive comes from years of advanced training, technical experience and financial acumen. Job Summary: The Tax Preparer should be well versed in preparation of income tax returns with a focus on moderate to complex corporate, partnership and individual tax returns and sales tax returns. Preparer to work closely with and reporting to our senior CPA tax preparer and the Managing Attorney. Supports company’s tax return operations by maintaining management of the day-to-day tax return activities for various corporate and individual clients. The position has other responsibilities as directed by the Managing Attorney. Job Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned Prepare moderate to complex tax returns (federal/state), multi-state and multi-source income. Prepare forecast and reconciliation of tax returns. QuickBooks for general ledger work and Tax write ups Review and analyze tax files in order to compile and organize client tax data in preparation for tax return processing. Draft responses to notices from tax authorities Tax Audits Maintain tax calendar Communicate with client to obtain documentation in preparation for tax return processing. Field phone calls from clients and address questions on the necessary documentation for tax return filings. Job Requirements Education and Experience: Bachelor's Degree in Accounting, Finance or related field Licensed NY CPA or candidate 2-3+ years in qualified Accounting/tax prep firm/prepare moderate to complex corporate, partnership and individual returns We are willing to train candidates who have a demonstrated acumen for accounting and income tax preparation. The candidate will work closely with our Senior CPA tax preparer to gain the needed two years of experience for licensing requirements. Required Abilities and Skills: Excellent verbal and written communications skills Detailed oriented with strong organizational skills Problem-solving and critical-thinking skills Demonstrate competence with CCH ProSystems fx (and its client portal) and QuickBooks Pro Fluent in English, both oral and written Excellent judgment, able to prioritize workload, and manage multiple projects and deadlines Proficiency in Microsoft Office Applications including Excel, PowerPoint, and Word Compensation and Benefits: Competitive market-based salary, commensurate with experience and education Comprehensive benefits package available To Apply: Please submit your cover letter, salary expectations, and resume via the ‘Apply Now’ button! We are an Equal Opportunity Employer! Please no phone calls or agency submissions! Keywords: Certified Public Accountant (CPA), Cost Accountant, Financial Reporting Accountant, General Accountant, Staff Accountant, Accountant, Taxation, Auditor, Auditing, Revenue Tax, Internal Auditor
Company Description NYC IVF is a fertility clinic located in Midtown NYC. We offer the newest technologies in fertility and a holistic service menu to accommodate all types of patients. Our team of experienced professionals is dedicated to providing personalized care and support to help our patients achieve their dreams of parenthood. Role Description This is a full-time on-site role. The Practice Manager will be responsible for overseeing the day-to-day operations of the clinic, managing staff, ensuring compliance with regulatory requirements, and maintaining a high level of patient satisfaction. Our team is about 10 employees total, all of which would be your direct reports. You will be working directly under the CEO and doctor of the clinic. Responsibilities Recruit and onboard new hires Manage various projects spanning from expansion of the clinic to event planning Oversee a team of 10 employees day-to-day with the goal of optimizing productivity Maintain inventory/communicate with vendors Work with our finance personnel to ensure all insurance billing is in order Accounts payable/receivable functions Create and maintain Excel sheets for various financial needs Communicate with third parties (outside labs, engineers, etc) to maintain optimal functions Explain patients forms and financial responsibilities Manage intra-departmental issues as they arise Qualifications Experience in healthcare management, preferably in a fertility clinic or related field Strong leadership, management, and communication skills Knowledge of regulatory requirements & compliance, and insurance billing Ability to work in a fast-paced environment and manage multiple priorities Bachelor's degree in healthcare administration, business administration, or related field Authorized to work in the US An ideal candidate is a fast learner, highly organized, able to execute operations with little guidance, and very agile /comfortable using Microsoft office/basic computer applications Compensation and Benefits Salary range $80-90k depending on experience ***Max salary only considered for candidates with experience in IVF. Salary is non negotiable. Please do not apply if this does not meet your needs.*** Bonus pay Paid time off Health insurance Additional incentive awards apply Complementary services at our clinic* Tuition assistance* Profit sharing* Opportunities for career advancement with our company *Additional eligibility applies
Actively seeking ambitious** Salespeople** ! This is a high intensity, super fun, high yielding commission based workspace. 1. We are looking for charismatic natural born leaders with big aspirations where there is no limit in what you can make. 2. If you have a knack for finance and are funny, charismatic, and competitive, you will do extremely well with us. Premium Merchant Funding specializes in providing debt financing solutions to small-medium sized businesses. In 2023, PMF originated over $1.2 Billion in financing and continues to gain market share within the fintech industry. Through our in-house platform and with over one hundred lending relationships, our goal is to provide our clients with the most competitive financing options available to grow their top and bottom lines. This is not a job, this is a career. Responsibilities/Tasks: 1. Perform Email, Call & SMS Marketing (we provide ALL leads) 2. Qualify and interact with prospective clientele to identify their goals/objectives to recommend suitable financial solutions 3. Maintain schedule of appointments (Phone/Zoom) 4. Perform loan transactions 5. Effectively present details of our various financial instruments to clients 6. Collaborate/strategize with coworkers to create a productive and positive workplace environment Qualifications (including but not limited to): Financial/mental math skills Time management skills Entrepreneurial mindset with a strong desire to learn and earn Computer skills (Excel/Sheets, G-Suite, CRM experience) Proficient grammatical & communication skills Strong sense of humor Charismatic/assertive personality Bachelor's degree preferred Strong personality and interpersonal skills Pay Structure: 30% comm payout + $2k draw limit + Daily/Weekly/Monthly performance incentive bonuses (Payout increases achieved through set benchmarks) Job Type: Full-time in office You must be able to reliably commute to the office everyday. Pay: $80,000.00 - $240,000.00 per year expected compensation Schedule: Monday to Friday Supplemental Pay: Bonus opportunities Commission pay Performance bonus Ability to Commute: Brooklyn, NY 11205 (Required) Work Location: In person
We are seeking a dedicated and organized Assistance Office Manager to join our dynamic team. The ideal candidate will be fluent in English and Spanish, possess strong organizational and communication skills, and have at least 3 years of experience in office management. Responsibilities: Provide administrative support to the office manager, including scheduling appointments, managing calendars, and handling correspondence. Assist with hotel guest relations, ensuring a positive and memorable experience. Coordinate with management and employees to ensure smooth operations and efficient workflow. Handle data entry of orders and customer information. Proficiently use Microsoft Excel and QuickBooks for data entry, reporting, and financial management. Manage office supplies and equipment, ensuring they are adequately stocked and maintained. Qualifications: Fluency in English and Spanish At least 3 years of experience in office management Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in Microsoft Excel and QuickBooks Ability to accurately input data and maintain organized records Ability to work independently and as part of a team Benefits: Competitive salary and benefits package Opportunities for professional growth and development A dynamic and supportive work environment
Job duties : -Welcomes patients/visitors by greeting patients or visitors, in person or on the telephone; answering or referring inquiries. -Phone answering for incoming calls -Confirming/canceling patients schedule -Verify patients’ insurance coverage and benefits via online systems and phone. -Charging patients - (cash based practice) -Ability to multitask. - Book keeping - data entry Qualifications Mandarin speaking is a plus . MUST have excellent written and oral communication skills. MUST be extremely organized and detail-oriented. MUST work well independently . MUST friendly team player who gets along well with others. MUST be familiar with Microsoft Word, Excel, Google Drive, Docs, Spreadsheets, etc Previous office work experience is a big plus Summary As a Bilingual Office Assistant, you will be a valuable asset to our team with your proficiency in English and Chinese . Your core skills in computer literacy, office experience, and customer service will be essential in providing administrative support and maintaining efficient office operations. With premium skills in QuickBooks and office management, you will contribute to financial record-keeping and office organization. Your ability to communicate effectively in Mandarin, along with your proficiency in Microsoft Word and Excel, will enhance your role in assisting with various office tasks. Join our team and be part of a diverse and collaborative work environment where your skills will be valued and utilized to their fullest potential. Job Type: Full-time Schedule: 10 hour shift 8 hour shift Monday to Friday Weekends as needed Work Location: In person
Join Our Winning Team – We’re Looking for Driven, Ambitious, and Competitive Talent! Are you motivated to succeed, self-driven, and thrive in a dynamic environment? If you are excited by fast-paced, goal-oriented work, we want YOU! Our mission is to help protect families while empowering you to achieve your own financial success. NO CUBICLES. NO BORING OFFICE JOBS. We are a supplemental benefits company, providing permanent benefits to union members and other clients at their request. With just a smartphone and laptop, you can work 100% virtually! About Us: The Jason Bratin Group, contracted with Globe Life AIL/NILICO Division, focuses on helping blue-collar Americans secure their assets. With offices nationwide and growing, we provide a career path with unlimited income potential and lifetime residuals. Recognized as a Top Workplace for 10 years in a row, we prioritize leadership, a supportive system, and the well-being of the families we serve. Role Overview: As a Salesperson with the Jason Bratin Group, representing Globe Life AIL/NILICO, you will work with clients to promote financial products, build strong relationships, and help protect their financial futures. This is a fast-paced sales environment where success is rewarded. What We’re Looking For: • Excellent communication and interpersonal skills • Strong negotiation and persuasion abilities • Self-motivated with a passion for hitting targets • Ability to work independently and remotely • Prior sales or customer service experience is a plus • Knowledge of financial products or insurance is beneficial Why Work With Us? • Leads provided weekly—no cold calling • Strong partnerships with labor unions and associations • Comprehensive training and ongoing support • Weekly pay with residual income opportunities • Clear path to leadership and career growth • Exciting contests and rewards, including cash bonuses, trips, and more • Remote work opportunities across the U.S. Endorsed by the Los Angeles Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas! Apply today and take the next step in building a rewarding career with us, while making a difference in the lives of others.
We are looking for a prudent Property Manager to be responsible for the direct management oversight of assigned commercial/residential properties. The goal is to maximize asset value, customer satisfaction and revenue. Responsibilities Manage all aspects of assigned properties Design business plans for assigned properties that suit customers’ needs Inspect and arrange maintenance to meet standards Maintain a positive, productive relationship with tenants Negotiate lease/contracts with contractors in a timely and reliable manner Advertise and market vacant spaces to attract tenants Collect receivable accounts and handle operating expenses Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends Oversee properties’ personnel and assess its performance Accomplish financial goals and report periodically on financial performance Source and build relationships with prospective clients to expand business opportunities Update job and market knowledge Requirements and skills Requirements and skills Proven work experience as Property Manager Fully understanding property management and its financial aspects In depth knowledge of all rules and regulations surrounding property management Competency in MS Office and relevant databases and software Customer focus and bottom line orientation Interpersonal savvy with strong communication and presentation skills
Join Our Team at Secure Cash, LLC! We are an established armored trucking company seeking a motivated and detail-oriented dual-role Bookkeeper and Office Assistant to support our financial and administrative operations. If you have a passion for numbers and enjoy working in a fast-paced environment, we want to hear from you! Key Responsibilities: Bookkeeping Duties: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, payments, and expense reports. Reconcile bank statements and ensure accurate cash flow management. Assist with payroll processing and ensure compliance with relevant regulations. Prepare monthly financial statements and reports for management review. Assist with budgeting and forecasting activities. Ensure all financial transactions are recorded in compliance with company policies and applicable regulations. Manage vendor and customer accounts and maintain positive relationships. Office Assistant Duties: Answer phones and greet visitors in a professional manner. Provide administrative support to management and staff, including scheduling meetings and maintaining calendars. Organize and maintain office filing systems, both electronic and paper-based. Assist with the preparation of reports, presentations, and correspondence. Order office supplies and manage inventory levels. Support the onboarding process for new employees, including preparation of paperwork and orientation. Help maintain a clean and organized office environment. Perform other duties as assigned by management. Qualifications: High school diploma or equivalent; associate degree in accounting or related field preferred. Proven experience in bookkeeping or accounting, preferably in a similar industry. Proficient in accounting software (e.g., QuickBooks) and Microsoft Office Suite (Excel, Word, Outlook). Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Ability to communicate effectively, both verbally and in writing. Strong problem-solving skills and the ability to work independently. Knowledge of compliance regulations in the armored transportation industry is a plus. Working Conditions: · Office environment within an armored trucking company. · May require occasional overtime or flexibility in hours. What We Offer: Competitive salary [$64,350 to $70,000] Comprehensive benefits package A supportive and dynamic work environment Opportunities for professional growth and development Secure Cash, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This program will last for approximately six weeks, until Election Day. Here are the details. TASK: Support the Republican Party with a door-to-door canvassing opportunity. WHERE: Tarrytown to Poughkeepsie WHAT YOU’LL BE DOING: Door-to-door canvassing at provided addresses. Talking with likely Trump voters about early voting. Encouraging voters to sign up for SMS alerts. Using a mobile app to log all interactions. WHY WORK FOR US: Competitive hourly pay (40 hours per week required per agent). Weekly payment. Visit local Republican field office for marketing material and SWAG. WHO WE’RE LOOKING FOR: Start ASAP with a commitment through Election Day. Professional appearance – well-groomed and presentable. Well-spoken. Must pass a standard background check with no felonies. FINANCIAL COMMITMENTS: Hourly pay. Work week Monday-Sunday with payment by the following Monday. THINGS TO KNOW: Agents assigned locations in close proximity to their homes. A GPS enabled APP will be provided to agents to help create the shortest route to their assigned homes. Certain metrics must be met in order to maintain position. These metrics include: Must reach a minimum number of homes per day based on historical data. Must have a contact rate of 20% or more with the home owner. Must meet a certain percentage of customers willing to accept SMS text messages from the Republican Party (you’re only talking to Republican registered voters). Interactions with residents will be audited 48 hours later.
Overview We are seeking an assistant office admin experienced in construction management to join our team. The ideal candidate will oversee the daily operations of our office, ensuring efficiency and effectiveness in all administrative tasks. Responsibilities - Coordinate office activities and operations to secure efficiency and compliance with company policies pay - Manage phone calls and correspondence (e-mail, letters, packages, etc.) - Create and update records and databases with personnel, financial, and other data - Track stocks of office supplies and place orders when necessary Qualifications In-depth understanding of construction processes, terminology, and project management workflows. Familiarity with construction documents such as blueprints, permits, bids, contracts, and compliance reports. Must be familiar with Passport, CIS, and City Records Proven experience managing daily office operations, including scheduling, filing, and supply management. Proficiency in using office software (MS Office Suite, Google Workspace) and construction management software (Procore, Buildertrend, etc.). Experience in managing budgets, processing invoices, purchase orders, and coordinating with accounts payable/receivable. Strong communication skills for interacting with contractors, clients, project managers, and stakeholders. Ability to coordinate and schedule meetings, site visits, and project timelines across multiple teams. Proven ability to manage multiple tasks and deadlines in a fast-paced construction environment. Experience supporting project managers in coordinating timelines, milestones, and deliverables. Strong knowledge of vendor compliance and insurance tracking.
Architectural Technician Position – Manhattan Office We are seeking an experienced Architectural Technician to collaborate with a leading interior designer on high-end residential and commercial projects in Manhattan. The ideal candidate will have a strong understanding of the New York City Department of Buildings (DOB), including experience with permit applications and code compliance. Key Responsibilities: - Assist in the development of conceptual designs into detailed plans and renderings. - Manage DOB submissions and navigate building code regulations. - Collaborate closely with the designer to ensure smooth project execution. - Work directly on prestigious Manhattan-based projects , ensuring top-tier quality and client satisfaction. Qualifications: - Experience with NYC DOB submissions and regulations. - Proficient in creating architectural plans and renderings. - Strong organizational skills and attention to detail. - Ability to work in a fast-paced, collaborative environment . This role offers the opportunity to work in a Manhattan office with a high-profile client base and contribute to unique, innovative projects. To apply, please submit your portfolio and resume to jesselandonstudio
Ariva seeks a high-energy, self-directed Financial Counselor for an exciting project that offers free and comprehensive financial counseling to New Yorkers in the Bronx and other underserved communities in New York City. The Financial Counselor will help low and moderate-income New Yorkers strengthen their financial stability by assisting them in creating household budgets, improving credit, reducing debt, increasing savings, accessing affordable and safe financial products and services, and providing a good understanding of the US financial system. Additionally, this position will support the program’s outreach and client engagement at community events. This job involves frequent local travel to sites around the Bronx and other communities in New York City and requires some evenings and weekend hours over the course of the year. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and follow our health and safety procedures in our offices
Hawk Overseas: Your Gateway to Global Trade Excellence As a leading export company, Hawk Overseas takes pride in offering a comprehensive range of services that empower businesses to thrive in the world of international trade. Our commitment to facilitating seamless global commerce is unwavering, and here's how we achieve it: Accounts Receivable and Payable Specialist Marketing & Communications NEW YORK PART TIME Energy & Utilities Plus Commission Job Summary We are looking to hire an Account Receivable Specialist, who will play a critical role in managing accounts receivable and ensuring timely collection of payments, work closely with project managers and finance teams to maintain positive client relationships while efficiently handling collections and resolving any related issues. - Minimum Qualification : High School *Experience Level : Mid level - Experience Length : 0-1 - 20 years or older - Legally capable and responsible - Ready to work 3-4 hours per week. - With PC knowledge e-mail and internet experience (minimal) Job Description/Requirements Responsibilities: • Monitor and manage accounts receivable to ensure timely collection of outstanding invoices. • Contact clients to follow up on overdue payments via phone, email, mail . • Maintain accurate records of communication and payment status in the company’s financial systems. • Collaborate with project managers to resolve any billing discrepancies or client disputes. • Prepare and send regular statements and reminders to clients. • Develop and implement strategies to improve collection processes and reduce days sales outstanding (DSO). • Provide reports on collection activities and outstanding accounts to management. Requirements: • Proven experience in collections, accounts receivable, or a related financial role. • Strong communication and negotiation skills. • Proficiency in financial software, CRM, and Microsoft Office Suite. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Excellent problem-solving skills and attention to detail. • Experience in a project-driven organization is a plus. Benefits: • Competitive salary and benefits package. • Opportunities for professional growth and development. • A collaborative and supportive work environment. Hiring manager Pawlowski
POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"