Manager of Events & Competition Operations
8 days ago
Orlando
Job Title: Manager of Events & Competition Operations Location: Orlando, FL - Hybrid (on-site required) Type: Full-Time Start Date: March About KSA Events KSA Events is a premier provider of student-athlete travel experiences, specializing in organizing competitive athletic events, tournaments, and training opportunities for high school teams from across the country. For over 30 years, KSA Events has partnered with athletic directors, coaches, and schools to design trips that combine elite-level competition, team bonding, and unforgettable travel experiences. While our flagship events take place in Florida, KSA Events also proudly hosts competitions in Hawaii, New York, Denver, Southern California, Boston, Washington D.C., and other major cities. These destinations give student-athletes the opportunity to challenge themselves against national competition while creating lasting memories with their teammates. Beyond the competition, we focus on providing seamless, full-service experiences — from scheduling and logistics to accommodations, training, and on-site support — so that coaches and players can focus on what matters most: the game. At KSA Events, we believe sports have the power to inspire growth, build character, and strengthen communities, and our mission is to deliver experiences that do exactly that. Position Overview The Manager of Events & Competition Operations is responsible for organizing, scheduling, and managing athletic competitions for school teams traveling to Florida. A core part of this role is interviewing each traveling team’s head coach to understand needs for games, practices, and clinics, and using that information to design balanced and competitive schedules. Important: This job involves a lot of scheduling and logistics. Expect roughly desk-based work (building schedules, coordinating facilities/officials, maintaining systems and communications) and on-site operations (~12 weeks per year) executing games, practices, and clinics. This position requires close collaboration with sales, account management, and operations teams to deliver a seamless experience from initial scheduling through the team’s complete trip. Our event seasons occur during three main timeframes each year: • Spring: March – April, • Fall: Late August – Early September, • Winter: December – Early January During these seasons, you’ll be onsite supporting events. In the preparation months leading up to events, you will have occasional flex hours and evening commitments, including Zoom kickoff calls with clients. While these may take place outside of a standard 9–5, the time counts toward your normal workday. Importantly, you will never be required to work more than 8 hours in a day outside of live event weeks. Training will be March 15 - April 1st. Must be located near Orlando. Key ResponsibilitiesCoach Communication & Needs Assessment • Schedule a call with every traveling team to interview the head coach prior to scheduling., • Conduct structured interviews to understand needs for games, practices, and clinics., • Incorporate coach feedback into competition schedules and adjust as needed., • Monitor incoming and newly contracted team applications and schedule requests., • Organize and track applications by season to begin the matchup process., • Evaluate teams to ensure fair and competitive matchups., • Draft, communicate, and finalize proposed schedules with coaches., • Build and maintain competition grids and master schedules by season., • Upload finalized schedules and results to Tourney Machine and other platforms to ensure accurate public and coach-facing information., • Contract facilities for competitions and manage on-site schedules with facility contacts., • Coordinate athletic trainers and game officials for all events., • Ensure timely deposits and payments to facilities, officials, and trainers., • Order and track necessary athletic equipment each season., • Operate events on-site, hosting games, practices, and clinics., • Serve as the primary on-site contact for coaches, facilities, officials, trainers, and staff., • Troubleshoot and resolve last-minute competition or facility issues., • Maintain strong, consistent communication with all other departments., • Work directly with Sales and Account Management to align trip details with competition schedules and client expectations., • Share timely updates on scheduling progress, changes, or potential issues to protect the client experience., • Maintain relationships with local Florida schools to secure competition partners., • Contract local Florida schools to fill schedule gaps as needed., • Issue competition contracts to Florida schools and traveling teams, confirming date, time, and location., • Monitor and resolve traveling team cancellations to minimize schedule disruptions., • Strong organizational and multitasking skills with keen attention to detail., • Excellent written and verbal communication skills; comfortable conducting structured coach interviews., • Proven ability to collaborate across departments to ensure seamless client experiences., • Proficiency CRM and in sports scheduling platforms (e.g., Tourney Machine) and Microsoft Office Suite; familiarity with other event management software a plus., • Flexibility to work evenings, weekends, and travel as needed during competition seasons., • Coach-Centered Communication: Translate coach needs into practical, balanced schedules., • Scheduling & Logistics: Excel at building multi-team, multi-venue schedules with accuracy., • Event Leadership: Confident hosting games, practices, and clinics during on-site operations., • Cross-Department Collaboration: Partner closely with Sales and Account Management., • Technology & Accuracy: Maintain precise schedules/results in external scheduling platforms., • Organization & Time Management: Juggle multiple schedules and priorities across sports/seasons., • Problem Solving: Adjust quickly to keep competitions running smoothly., • Competitive base salary plus commission/bonus structure, • PTO, • Healthcare stipend of $500 per month, • Travel opportunities and event-related benefits KSA Events Manager of Events & Competition Operations – [Your Name]