Transportation Operations Manager
1 day ago
Englewood Cliffs
Transportation Pricing & Operations Manager: The Transportation Pricing & Operations Manager is responsible for leading transportation pricing strategy, shipment visibility, risk management, and operational performance across the logistics network. Core Roles & Responsibilities 1. Transportation Pricing & Cost Management • Develop and manage competitive transportation pricing strategies (Air, TL, LTL, PTL, Ocean, Rail)., • Obtain and negotiate contract rates with carriers, airlines, co-loaders, and logistics providers., • Prepare accurate rate quotations, RFQs, and cost analyses for internal and external stakeholders., • Monitor cost per shipment, cost per cubic feet, productivity, and labor-related transportation expenses., • Identify cost-saving opportunities and conduct time studies and financial impact analysis., • Maintain and update pricing databases, rate sheets, and reporting dashboards. 2. Shipment Monitoring & Exception Management • Monitor end-to-end shipment visibility across all transportation modes., • Track critical milestones including pickup, transit status, layovers, and delivery., • Identify risks such as delays, route deviations, missed appointments, and No-Shows., • Escalate high-risk shipments according to SOP and implement corrective actions., • Communicate ETA changes and service risks to stakeholders proactively. 3. Risk Management & Compliance • Develop and implement transportation risk management policies and procedures., • Monitor regulatory changes (DOT, FMCSA, federal/state laws) and ensure compliance., • Conduct carrier safety evaluations and risk assessments., • Lead incident investigations and develop corrective action plans., • Manage transportation insurance programs (cargo, liability) and claims coordination., • Coordinate audits and internal compliance reviews. 4. Operational Planning & Performance Management • Measure and analyze operational KPIs (Safety, Quality, Delivery, Cost, Inventory – SQDCI)., • Forecast transportation volume and project headcount/equipment requirements., • Track OTD, No-Show trends, carrier performance, and exception metrics., • Create Monthly Business Reviews (MBR) and executive-level presentations., • Lead warehouse and yard flow coordination related to inbound/outbound transportation., • Run space and operational efficiency simulations to improve network performance. 5. Process Improvement & Cross-Functional Collaboration • Analyze workflow processes and implement SOP improvements., • Partner with warehouse, procurement, planning, sales, and customer teams to improve service and reduce cost., • Support carrier onboarding and performance reviews., • Train internal teams and carriers on risk awareness and compliance practices., • Maintain accurate data reporting in TMS, WMS, ERP, and visibility platforms. Requirements Education & Experience • Bachelor’s or Associate Degree preferred., • 3+ years of experience in transportation pricing, freight forwarding, logistics, or supply chain operations., • Strong understanding of domestic and international transportation pricing structures., • Advanced proficiency in MS Excel (data analysis, forecasting, reporting)., • Experience with TMS, WMS, ERP systems, and visibility platforms., • Experience with Tableau or other BI tools (preferred)., • Strong data analysis and problem-solving skills., • Excellent presentation and reporting skills., • Ability to manage multiple priorities in a fast-paced environment., • Strong communication and cross-functional collaboration skills., • Detail-oriented with strong organizational skills., • Ability to travel up to 20% as required.