Oxford Consulting Services, Inc.
Office Manager
hace 17 días
Brick
Job Description Oxford Consulting Services is currently interviewing for a Full Time Office Manager to assist with general office management and help staff the front desk of an Outpatient Pediatric Center that provides services for children with Autism and developmental delays. Candidates must be available to work 40 hours per week in person.. Typical schedule is 9-5 or 10-6. Must be available to flex your time to cover the front desk if staff members are out, this is including weekends. As a business started by women to help children with disabilities, we’re accustomed to fighting for change. As we find ourselves in the midst of a historical moment culturally, know we are dedicated to increasing representation for people of all backgrounds in our industry. Job Responsibilities: • Duties and Responsibilities:, • · Manage front desk workflow including calls, emails, scheduling updates, and visitor management, • · Oversee the intake process for new and existing clients at the center, • · Partner with the scheduling and authorization teams to ensure all therapist schedules, billing entries, and case assignments are correctly maintained in the EMR, • · Report operational challenges to the Center Director and help implement resolutions promptly, • · Ensure all protocols, health and safety regulations, and internal policies are followed, • · Supervise and support front desk staff including scheduling, training, and performance feedback, • · Ensure timesheet sign-offs and timely submission of payroll-related paperwork., • · Assist with onboarding new therapists and support staff, ensuring a smooth introduction to the center’s systems and culture, • · Provide backup coverage during front desk staffing shortages as needed, • · Serve as the first point of contact for families, managing inquiries, feedback, and concerns with professionalism and care, • · Conduct tours for prospective families and new hires, • · Send timely communications to families regarding events, closures, and important updates, • · Run daily, weekly, and monthly operational reports as needed by the Center Director, • · Maintain accurate documentation related to center staffing, patient intake, and operational compliance, • · Manage copay collection, payment plan processing, and coordinate with billing and accounting teams for financial reconciliation, • · Maintain center supplies and order inventory as needed to support daily operations, • · Handle deposits and other on-site financial transactions in coordination with the billing department, • · Oversee emergency preparedness procedures, including bi-annual fire drills and related training, • · Perform other related duties as assigned by the Center Director Qualifications • · Associate’s degree preferred; relevant certifications a plus, • · Minimum 3 years of experience in office management or administrative coordination, • · Confident communicator with strong verbal and written communication skills, • · High attention to detail and organization, able to multitask in a fast-paced setting, • · Comfortable working with EMRs and systems like Microsoft Office (Word, Excel, Outlook), • · Proactive problem-solver with a customer service mindset We take all the necessary precautions for the safety of our team and patients. Oxford Consulting Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status.