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Job Description Goodwill Industries of Greater New York and Northern New Jersey, Inc. Job Description & Physical Demand Analysis Position Title: ADC Leader Department: Retail Reports To (Title): Regional VP of Operations Position Type: FLSA - Non-Exempt Supervising Staff: General Purpose: The Attended Donation Center (ADC) Leader will play a pivotal role in coordinating and bolstering activities aimed at optimizing and maximizing donor satisfaction, store revenue and cost savings while enhancing productivity and ensuring exceptional service delivery for our donors and customers. The candidate will have a keen focus on donor and customer experience. The candid will spearhead the efficient and profitable management of the ADC/Mini Shop location. The ADC Leader is expected to champion operational excellence by adhering to Goodwill NYNJ standards and exhibiting attention to detail. Emphasizing donor experience, the leader will prioritize training, and foster a culture of continuous learning. Thriving in a dynamic and fast-paced setting, the ideal candidate will assume ownership of their responsibilities with zeal, embodying a passion for thrift and upholding the values inherent in Goodwill’s mission. Essential Functions: Here are the duties that define the core responsibilities of the job. -Operate the location in accordance with its established hours of business and ensure the location is properly staffed. -Ensure that general conditions of location always meet established standards and engage with appropriate retail and facilities leaders as needed to ensure such conditions. • Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests MERCHANDISING/ VISUAL • Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies., • Ensure the selling floor is neat, clean, organized and reflects the correct visual standards., • Ensure presentation of all windows, displays, fixtures and all visual areas are reflective of current visual direction and are inviting to potential donors, all signage is inviting to donors. Qualifications: Minimum educational and experience requirements/preferences. -Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing -Two (2) years of supervisory experience and two (2) years of retail experience. -Experience with supervision and training direct reports. -Must be able to work flexible hours including weekends. Skills Required: Describe the minimum skills required or preferred -Outstanding organizational skills -Ability to calculate amounts -Working knowledge of computers and Microsoft Office applications Scope of Responsibility & Positions Supervised: -Directly supervises sales specialists, and donor staff. Special Working Conditions: Unusual working conditions or environmental factors. -The work environment is mostly indoors. Donated goods may be at times dusty or soiled. -May be required to wear Personal Protective Equipment Hours of Operation are 10 am to 6 pm. Must be able to work 2 of the 3 weekend days. (flexible schedule) 37.5

Job Description Goodwill of Western and Northern Connecticut is seeking friendly individuals to join us in our mission to help others and serve our local communities. Our Donation Centers support the entire organization, including different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life. As a Goodwill Donation Center Attendant, you would be an essential part of ensuring the success of our stores and Goodwill’s mission. When an Attendant collects donations from generous patrons, they aren’t just doing their job but also helping others in the community. Required Hours: Weekends, 11am - 7:30pm What Goodwill can offer you: • Opportunities for career advancement, • A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)*, • These benefits available 1st of the month, following 60 days of employment*, • Two (2) weeks’ vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week), • Up to $3,000 in qualified Tuition Reimbursement*, • Nine (9) Paid holidays (based on Standard Weekly Hours), • 403(b) Retirement Savings Plan, including Employer Match, • 50% Employee Discount, • $50 work anniversary gift for every year of continuous service (for part-time and full-time team members), • $200 Referral Program (for every candidate hired that you refer to Goodwill) *Only available for Full-Time Team Members Responsibilities: • Cheerfully accept donations from donors and assist them with moving items from their vehicle into the center., • Provide receipts to donors and thank them for supporting Goodwill’s mission., • Sort/separate the incoming donations into proper sections or bins based on product category., • Answer incoming telephone calls, answering any customer inquiries., • Maintain a clean and orderly donation area. Position Requirements: • High school diploma or equivalent., • Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds. Start your journey with Goodwill today by applying at gwct.org/about/work-here Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching