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Head of customer experience jobs in New York, New York - Page 2Create job alerts

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  • Entrepreneurial Internship-Learn business from the inside out
    Entrepreneurial Internship-Learn business from the inside out
    2 months ago
    $45000–$65000 yearly
    Full-time
    Manhattan, New York

    Are you someone who dreams of running your own business one day? Do you thrive in fast-paced, people-driven environments where your effort directly impacts your results? At Fifth Avenue Group, we’re offering a unique Entrepreneurial Internship designed to give you real-world experience in business development, sales, marketing, leadership, and team management. This isn’t a coffee-fetching internship — it’s a hands-on opportunity to learn what it takes to build, grow, and lead a successful organization from the ground up. What You’ll Learn: - Sales and marketing fundamentals through direct client interactions - Customer acquisition and brand representation strategies - Leadership and team development through mentorship and coaching - Business operations, goal setting, and performance management - Recruitment, training, and people development systems What We’re Looking For: - Ambitious, self-motivated individuals with an entrepreneurial mindset - Strong communication and interpersonal skills - Student mentality and willingness to learn through experience - Team-oriented attitude with leadership potential - Background or interest in business, marketing, or management What We Offer: - Hands-on training and one-on-one mentorship from experienced leaders - A dynamic, high-energy team environment - Clear advancement opportunities for long-term growth - Travel opportunities for business and networking events - Recognition-based culture that celebrates achievement and development If you’re serious about building your career — not just finding another internship — this program will give you the tools, mindset, and experience to succeed as a future entrepreneur or business leader.

    Immediate start!
    No experience
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  • Cleaning Technician
    Cleaning Technician
    2 months ago
    $12–$30 hourly
    Full-time
    The Bronx, New York

    At HōM Pro, we’re more than a cleaning company—we’re a movement to keep homes and businesses in Tip Top Shape. We’re looking for driven, hands-on leaders ready to grow with us and guide others to success. HōM Pro — one of NYC’s fastest-growing home service companies, right out of the World Trade Center! We handle everything from cleaning (residential & commercial) to home improvement and even solar energy. You’re applying today for our Cleaning Division, and thanks to our rapid growth, we’ve launched an Entry-Level Management Training Program. The goal? Train future leaders to run their own team and territory — fully licensed and backed by HōM Pro — in NYC and beyond. We’re looking for motivated, reliable go-getters who deliver results and want to grow with us. Sound like something you’re looking for? What You’ll Be Responsible For: Learning the HōM Pro Way: You’ll be trained in our signature procedures, tools, and customer care standards, so you can lead with confidence and clarity. Enforcing Quality & Consistency Client Interaction: Serve as a point of contact for clients on-site, resolving concerns professionally and ensuring every customer experience is 5-star. We’re Looking for Someone Who: Has experience in cleaning, (home services, hospitality, or similar a plus!) Thrives in fast-paced environments and takes pride in a job well done Is a clear communicator who leads with respect and accountability Is eager to grow with a rapidly expanding, values-driven company

    Immediate start!
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  • Junior Account Manager
    Junior Account Manager
    2 months ago
    $45000–$70000 yearly
    Full-time
    Manhattan, New York

    Are you a driven, people-oriented professional ready to take your next step in business and leadership? we’re looking for a Junior Account Manager to join our fast-growing direct marketing team. This role is designed for individuals who are eager to learn, lead, and grow — not just fill a position. We specialize in face-to-face and B2B marketing campaigns that help our clients expand their brand presence and reach new customers. Our team thrives on energy, integrity, and results — and we reward those who go above and beyond. What You’ll Do: - Manage client accounts and maintain strong customer relationships - Oversee day-to-day campaign performance and ensure quality results - Lead by example in the field — understanding the customer journey firsthand - Collaborate with marketing and leadership teams to implement growth strategies - Assist in training and mentoring new team members as you advance What We’re Looking For: - Excellent communication and interpersonal skills - Strong work ethic and student-mentality - Confidence in working with clients, customers, and teammates - Ambition to grow into senior management and leadership roles - Previous experience in sales, customer service, or marketing is a plus — but not required What We Offer: - Hands-on training in sales, account management, and leadership - Clear performance-based advancement opportunities - A team-focused, high-energy environment - Travel and networking opportunities across major markets - Competitive compensation, bonuses, and incentives If you’re looking for a place that values your potential, invests in your development, and promotes from within — this is your launchpad.

    Immediate start!
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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    2 months ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

    Easy apply
  • Shift Leader
    Shift Leader
    2 months ago
    $20–$24 hourly
    Full-time
    Manhattan, New York

    We are looking for passionate, talented Shift Leaders to join our team. We’re on an exciting journey, growing fast and sharing authentic, fresh, and nutritious Middle Eastern flavors. Your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! Responsibilities: • Lead daily operations, ensuring efficient team performance, guest service standards, and adherence to food quality and safety guidelines., • Guide team members to perform tasks efficiently and follow company standards., • Ensure the team provides delicious and safe food every day., • Provide excellent guest service, resolve concerns, and ensure a positive dining experience., • Manage inventory during shifts to ensure proper stock levels and minimize waste., • Assist in training new employees, ensuring they are prepared for their roles., • Manage operational tasks such as opening and closing procedures, cash handling, and ensuring store cleanliness. Requirements: • Minimum of one year of experience leading a team in a fast-casual environment., • New York/ServSafe Food Manager Certification., • Strong leadership and communication skills., • Ability to work in a fast-paced environment and handle multiple tasks., • Passion for guest service and team development., • Able to work nights, weekends, holidays, and variable schedules based on business needs., • Physical ability to lift at least 50 pounds regularly and perform extensive walking for 8-10 hours a day. Benefits: • Competitive pay and a bonus plan to recognize your impact., • Medical, dental, and vision insurance., • Commuter benefits., • Sick Pay., • Paid time off., • Employee discounts and free meals., • Growth opportunities through internal development. You’ll find more than a job here — you’ll find a community that values you, supports your goals, and celebrates your success. Apply today to lead a team and create a positive customer experience. We look forward to welcoming you to the team! We are proud to be an Equal Opportunity Employer and do not discriminate on any protected status. Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status

    Immediate start!
    Easy apply
  • Sales and Customer Service-learn, lead, and grow
    Sales and Customer Service-learn, lead, and grow
    2 months ago
    $45000–$65000 yearly
    Full-time
    Manhattan, New York

    Are you someone who loves working with people, thrives in a team environment, and is motivated by growth? At Fifth Avenue Group, we’re looking for ambitious individuals who want to build a career in sales and customer relations, not just find another job. We believe in developing talent from within — providing hands-on coaching, leadership training, and clear advancement paths. Whether you’re coming from hospitality, retail, or customer service, we’ll help you translate your people skills into professional success. ⸻ What You’ll Do - Engage with customers and business clients to provide exceptional service and tailored solutions. - Manage customer accounts, handle inquiries, and ensure client satisfaction. - Work closely with the sales and leadership teams to drive campaign performance. - Learn how to train, coach, and motivate others as you progress. - Contribute to a fun, team-driven environment focused on collaboration and success. ⸻ What We Offer - Hands-on training in sales, communication, and leadership development. - A positive, people-first culture that values growth, teamwork, and recognition. - Performance-based advancement — your results determine your success, not seniority. - Travel and networking opportunities for high-performing team members. - A chance to be part of a company that’s growing — and helps you grow with it. ⸻ We’re Looking For - Strong communication and interpersonal skills. - A great attitude and desire to learn. - Team-oriented with a passion for helping others. - Experience in hospitality, retail, or customer service is a plus — but not required.

    Immediate start!
    Easy apply
  • Bdc management
    Bdc management
    2 months ago
    $50000–$150000 yearly
    Full-time
    Elizabeth

    We are seeking a motivated and dynamic Business Development Center Representative to join our team. This role is essential in driving our sales initiatives and enhancing customer engagement through effective communication and relationship-building strategies. The ideal candidate will possess strong sales skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Responsibilities Engage with potential customers through outbound calls and follow-up communications to generate leads and drive sales. Utilize CRM software to manage the sales pipeline effectively and track customer interactions. Conduct negotiations with clients to close deals, ensuring a high level of customer satisfaction throughout the process. Support high-end sales initiatives by upselling products and services tailored to customer needs. Collaborate with the sales team to develop strategies for improving sales performance and achieving targets. Maintain accurate inventory control and management to ensure product availability aligns with customer demand. Provide exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships. Conduct public speaking engagements or presentations as needed to promote products or services. Assist in marketing efforts by contributing ideas for campaigns that enhance brand visibility and attract new customers. Requirements Proven experience in outside sales, B2B sales, or retail sales with a strong understanding of the sales process. Excellent negotiation skills with a track record of closing deals successfully. Familiarity with CRM software for managing customer relationships and tracking sales activities. Bilingual or multilingual capabilities are highly desirable for engaging diverse clientele. Strong organizational skills with the ability to manage multiple tasks efficiently. Effective communication skills, both verbal and written, with an emphasis on phone etiquette during outbound calls. Experience in automobile sales or dealership environments is a plus. Knowledge of retail math and inventory management principles is beneficial. A proactive approach to cold calling and lead generation activities. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive for excellence in business development while fostering an environment that encourages growth, innovation, and success. Job Type: Full-time Ability to Commute: Plainfield, NJ 07063 (Required) Ability to Relocate: Elizabeth NJ: Relocate before starting work (Required) Work Location: In person

    Immediate start!
    Easy apply
  • Barista / Cashier
    Barista / Cashier
    2 months ago
    $16.5–$18 hourly
    Full-time
    Bulls Head, Staten Island

    Bora bora smoothie cafe is a small business in Staten Island, NY. We are professional, agile and professional. Our work environment includes: Modern office setting Food provided Job Overview We are seeking a skilled Barista to join our team. The ideal candidate will have a passion for delivering exceptional customer service and creating delicious beverages in a fast-paced café environment. Duties - Prepare and serve a variety of hot and cold beverages, such as coffee, tea, and smoothies - Operate cash registers and handle customer payments - Maintain cleanliness and organization of the café area - Take customer orders accurately and efficiently - Provide excellent customer service by addressing customer inquiries and resolving any issues promptly - Follow food safety standards to ensure the quality and safety of all products - Upsell products to increase sales revenue. Requirements - Prior experience in a customer service or food service role is preferred - Familiarity with Aloha POS or similar point-of-sale systems is a plus - Strong mathematical skills for handling transactions and making change - Knowledge of retail math concepts for inventory management - Understanding of food safety guidelines and practices - Ability to work in a fast-paced environment while maintaining a positive attitude - Passion for the food industry and café culture Join our team as a Barista and be part of an exciting café environment where you can showcase your skills in customer service, beverage preparation, and sales. Job Types: Full-time, Part-time Pay: $16.53 - $17.05 per hour Expected hours: 30 per week Benefits: Employee discount Paid training Shift: Day shift Evening shift Morning shift Experience: Guest services: 1 year (Preferred) Barista experience: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to Commute: Staten Island, NY 10314 (Required) Ability to Relocate: Staten Island, NY 10314 : Relocate before starting work (Required) Work Location: In person

    Immediate start!
    Easy apply
  • Sales Representative
    Sales Representative
    2 months ago
    Full-time
    Rego Park, Queens

    Company Overview Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide. Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep. Overview This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity. Responsibilities Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.” Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up. Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals. Qualifications/Requirements Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers. Prior experience in a customer-facing role, preferably high-end sales. A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times. Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred. Able to adapt and grow in a changing, fast-paced work environment. Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment. Motivated by a pay-for-performance compensation plan. Ability to work a flexible schedule; typical retail hours to include evenings and weekends. Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged. Minimum H.S. diploma or equivalent required. Additional education and training preferred. Compensation And Benefits Guaranteed base pay, plus commission and bonus plan Guaranteed base pay of $19/hour, plus uncapped commissions, and monthly bonus incentives, driven by a pay-for-performance compensation plan that rewards your success through unlimited earning potential.

    Easy apply
  • Sales & Marketing Internship – Learn. Lead. Level Up.
    Sales & Marketing Internship – Learn. Lead. Level Up.
    2 months ago
    $42000–$65000 yearly
    Full-time
    Manhattan, New York

    At Fifth Avenue Group, we don’t believe in “coffee runs” or “busy work.” We believe in real-world experience, fast growth, and developing future leaders. If you’re the kind of person who gets excited about building connections, learning how businesses grow, and being part of something bigger than yourself — this isn’t just an internship… it’s your launchpad. 🚀 What You’ll Do • Learn how to represent national brands and communicate value in competitive markets, • Assist in hands-on sales and marketing campaigns — from strategy to execution, • Engage directly with customers and business owners to understand real buying behavior, • Collaborate with an ambitious, high-energy team that thrives on results and camaraderie, • Participate in daily workshops focused on communication, leadership, and growth What You’ll Gain • Hands-on experience in sales, marketing, and brand representation, • 1-on-1 mentorship from experienced leaders and entrepreneurs, • Professional training in communication, leadership, and business development, • Opportunities for advancement — we promote from within, • A culture that rewards ambition, teamwork, and a positive attitude Who You Are • A self-starter who loves to learn and takes initiative, • Confident, goal-oriented, and ready to grow both personally and professionally, • Excited to work in a fast-paced environment surrounded by like-minded individuals, • Someone who values purpose, passion, and progress over comfort zones ✨ This is not just an internship — it’s an opportunity to start your career with momentum. If you’re ready to challenge yourself, think big, and make a real impact, apply today and join a company that’s redefining what growth looks like.

    Immediate start!
    Easy apply
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