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We are seeking a reliable and detail-oriented Medical Receptionist/Bookkeeper to join our healthcare team at a solo medical practice. The ideal candidate will provide front-desk administrative support, manage bookkeeping tasks, assist with patient care co-ordination. Key Responsibilities Answer phones and respond to email requests schedule appointments Greet and check in patients and verify coverage and update patient information Obtain authorizations for treatment and procedures Perform data entry and maintain accurate medical and financial records Process billing payments, and perform bookkeeping functions Translate or interpret for patients and staff as needed Assist medical staff with in-office procedures and patient preparations for procedures Fax and scan medical records and reports Confirming appointments and insurance verification Compensation and Benefits Work hours are from Monday to Friday from 8:00am to 4:00pm An hourly wage of $20.00 per hour A fully funded 401K retirement plan Medical Insurance fully funded by employer Qualifications High school diploma Previous experience in a medical setting Data entry Professional phone etiquette and ability to multi-task Current reference will be required
Humancare Home Healthcare is currently seeking a highly energetic, organized and experience Intake Specialist to join our growing team? this position requires the applicant to be bilingual in both Spanish and English languages to be considered Employment Type: Full-Time Intake Coordinators are responsible for helping patients through the MLTC enrollment process so they can receive home care services. Coordinators reach out to each patient and help them navigate through the MLTC enrollment process. In this important position, Intake Coordinators accept the great responsibility of being point person for the patient and family throughout the entire process and work to get them through the process as seamlessly and efficiently as possible with a focus on ensuring all patients have the utmost caring and professional experience with Infinite Home Care. This is an excellent opportunity with tremendous potential for growth. REQUIREMENTS INCLUDE: Fluent Bilingual Spanish and English Full knowledge of the enrollment process and requirements for MLTC’s, CHHA’s and HMO`s Strong communication skills, organization skills, time management and work ethic Tech savvy Attention to detail Compassionate, enjoys helping people Phone sales acumen Work well under pressure JOB RESPONSIBILITIES INCLUDE: Data Entry, documentation Consistent daily outreach to patients Send referral to MLTC for potential enrollment or Medicaid assistance Scheduling Assessments for patients Send referral to appropriate CHHA for skilled services Determine what services were approved by insurance Consistent follow up and reminders to all parties
Contract Position - M-F 9a-5p Manages the initial registration and admission process for patients, requiring them to accurately collect demographic and insurance information, explain forms, process payments, and verify insurance coverage, all while providing excellent customer service. Key duties include greeting patients, maintaining accurate electronic health records, scheduling appointments, and directing patients within the facility. This role demands strong communication, computer, and organizational skills, typically requiring a high school diploma and sometimes on-the-job training, though some employers prefer a degree in a related field. Requirements: Chinese speaking required. HS diploma/GED (required). Some college (preferred). 3 yrs clerical exp in medical office setting (required). Exp in EMR, managed care insurances. Data entry skills of 4500 keystrokes (required). Knowledge of health insurance benefits/requirement, Coding: ICD 9, CPT-4 (required). Customer service, Effective communication, Telephone, Computer skills/Keyboard skills (required)
Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: • Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process., • Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction., • Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs., • Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval., • Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office., • Check patient’s insurance eligibility, prior authorization and referrals online., • Review, send and start prior authorization for medications online., • Responsible to book eye surgeries and to carefully follow thru to its completion., • Help with medical billing inquires and completion of daily medical billing needs. Qualifications: • High school diploma or equivalent., • Prior experience in a medical office or customer service role is preferred., • Strong interpersonal and communication skills., • Ability to work independently and as part of a team., • Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems., • Detail-oriented with strong organizational skills. Benefits: • 40 hours Personal Time Off, • 2 weeks vacation time after full 1 year employment., • Friendly and kind office environment
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
Full job description Job Summary We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in office management. Responsibilities • Manage multi-line phone systems, directing calls appropriately and taking messages as needed., • Schedule patient appointments, • Communicate effectively with physicians and medical assistants, • Provide patient support by addressing inquiries and resolving issues promptly., • Assist with duties including typing, proofreading documents, and maintaining office supplies., • Maintain a clean and organized front desk area to create a welcoming environment., • Russian Speaking is preferred., • Previous experience in a front desk or receptionist role., • Strong customer service skills with a focus on patient satisfaction., • Excellent organizational skills with the ability to manage multiple tasks efficiently., • Bilingual candidates are highly encouraged to apply for enhanced communication with diverse clientele., • Strong typing skills with attention to detail for accurate data entry and documentation.