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Company Description Busy Ophthalmology Practice Role Description This is a full-time on-site role for a Front Desk Receptionist located in Brooklyn, NY. The Front Desk Receptionist will be responsible for welcoming patients and visitors, answering and forwarding phone calls, scheduling appointments, and managing patient information. Daily tasks include performing clerical duties such as scanning, data entry, and clerical duties. Providing excellent customer service and ensuring smooth administrative operations are key responsibilities of this role. Qualifications Proficiency in Phone Etiquette and Receptionist Duties Computer literate Strong Communication and Customer Service skills Ability to multi-task and manage time efficiently Previous experience in a medical or healthcare setting
One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Job Skills & Requirements: Coordinate appointments for patients. Great customer Service Patient care, appointment confirmation and follow up with patients are critical to function in this role. Phone etiquette and interpersonal skills are a must. Previous experience in the medical sector is a plus Travel time : 30 minutes away is preferable Duties Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette. Manage the front desk area, ensuring it is tidy and presentable at all times. Handle incoming and outgoing mail and packages efficiently. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management. Utilize Google Suite for document creation, scheduling, and communication. Assist with office management tasks including filing, data entry, and other administrative duties as needed. Coordinate with other departments to facilitate smooth operations within the office. Experience Previous experience in an office or administrative role is preferred but not required. Proficiency in Google Suite and familiarity with office phone systems is a plus. Strong organizational skills with the ability to manage time effectively and prioritize tasks. Excellent verbal and written communication skills are essential. Ability to work independently as well as part of a team in a collaborative environment. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist! Job Types: Full-time, Part-time, Contract Pay: $16.00 - $18.00 per hour Shift: 10 hour shift 8 hour shift Work Location: In person
Overview A growing healthcare organization in Crown Heights is seeking a Service Coordinator to maintain a caseload of 25 patients. Key Responsibilities: Maintain contact with patients and their families to ensure high standards of care are being met. Ensure all monthly and yearly documentation is completed accurately and on time. Coordinate transportation and order medical supplies. Conduct quarterly in-person visits with patients to assess needs and maintain relationships. Handle de-escalation when patient's are dissatisfied. Maintain regular office hours Mon-Fri (9–5). Ideal Qualifications: BA or Associates is requried. Strong organizational, communication, and problem-solving skills. Proficiency in basic computer skills, including email, documentation, and data entry. Experience in case management or patient coordination is a plus. Bilingual is a plus. Salary: Starting at $40-50,000/Year Please reach out if you are interested in joining a passionate team with real growth potential! Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: Paid time off Schedule: 8 hour shift Monday to Friday Ability to Commute: Brooklyn, NY 11203 (Required) Ability to Relocate: Brooklyn, NY 11203: Relocate before starting work (Required) Work Location: In person