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Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Buffalo, NY or Syracuse, NY or Cleveland, OH regions available. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to: • Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools on location or by telephone., • Creating and updating documentation of technical information., • Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service, • Demonstrating a willingness to help others and be a team member; often working together with Customer's Service Engineers., • Providing assistance and training to Customer's Service Engineers on the installation and maintenance of newer product lines., • Establish and build exemplary communication and customer service relationships with customers., • Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service., • Bachelors or Associates Degree in technical related field of study preferred., • 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools., • Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens and controls are a PLUS., • Good verbal and written communication skills with exceptional customer service orientation., • Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization., • Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams., • Basic computer literacy and working knowledge of MS Word, Excel, and Outlook., • Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events., • Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers. Work Environment: Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office. Physical Demands: Frequent: Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements. Periodic: Operating power equipment, sitting at desk, utilizing computers and phones. Occasional: Lifting or moving up to 50lbs. #ZR