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Job Description 📣 Join Our Recruitment Open House – Handyman Roles (Manhattan Locations Only) Stanton Norfolk is hosting an in-person Recruitment Open House to meet skilled Handyman professionals interested in joining our property management team in Manhattan. You may review the job posting through this link: 🗓 Date: Wednesday, November 19, 2025 🕙 Time: 10:00 AM – 3:00 PM 📍 Location: 108 Norfolk St., New York, NY 10002 If you have experience in general building maintenance, repairs, plumbing, electrical, or related fields, we encourage you to attend! This is a great opportunity to learn more about Stanton Norfolk, meet our hiring team, and be considered for current and future openings. To RSVP, please complete this short form: 👉 Please note: • This event is specifically for Handyman roles in Manhattan locations only. WHO WE ARE: Stanton Norfolk Inc. is a division of Asian Americans for Equality, Inc. (AAFE) that manages the day-to-day operations of over 800 units of affordable housing across nearly 50 multifamily properties serving over 1,100 individuals and families in Manhattan and Queens neighborhoods, including Chinatown/Lower East Side, Flushing, and the Far Rockaways. Currently, Stanton Norfolk’s portfolio is comprised of full tax credit / affordable properties, as well as commercial spaces as part of mixed-use buildings. We pride ourselves in providing a full breadth of management services to provide quality, safe, and affordable housing; maintenance; financial reporting; and resident relations. Asian Americans for Equality (AAFE) is a 501 (c) (3) non-profit organization based in New York City. Founded in 1974 in Manhattan’s Chinatown to advocate for equal rights, AAFE has transformed in the past four decades to become one of the city’s leading housing, social service and community development organizations. AAFE advances racial, social and economic justice for Asian Americans and other systematically disadvantaged communities, guided by our experiences as Asian Americans and our commitment to civil rights. AAFE is nationally recognized as an innovative affordable housing developer and property manager; we have created and preserved more than 1,000 affordable rental units in Manhattan and Queens and provided over $400 million in mortgage financing for first-time homebuyers. Through our affiliate, Renaissance Economic Development Corporation, AAFE supports immigrant entrepreneurs, offering low-interest loans and training programs. From neighborhood offices in Chinatown and the Lower East Side (Manhattan) and Flushing and Jackson Heights (Queens) we provide an array of multilingual counseling and educational programs in support of low-income tenants, seniors and immigrant youth. AAFE strives for a more equitable city, through research, advocacy and grassroots community organizing. Summary: The Maintenance Helper will handle and perform a variety of non-technical, non-licensed mechanical, electrical maintenance, HVAC, painting, carpentry, custodial, plumbing, general repair, and other handyperson tasks related to overall building maintenance for a new mixed-use residential and commercial building in Flushing, Queens. The Maintenance Helper will report to, and work under the direct supervision of the Facility Manager. Responsibilities: • Performs minor repairs including carpentry, painting, surface touch-ups, tiling, and flooring., • Identifies and reports any deficiencies in residential units or the building., • Changes locks, re-keys, and makes key copies as directed., • Reports all accidents and any illegal activities to management in a timely way., • Supervises any third-party contractors and utility companies as needed., • Properly documents and details completed work orders., • Completes any other tasks as assigned by the Property Coordinator., • Maintains a working relationship with tenants at all times., • Extensive experience in painting buildings is required., • Minimum of 5 years of experience in general maintenance, caretaking, mechanical, electrical and/or equipment and building repairs., • Attention to detail., • Positive attitude and good communication skills, both verbal and written., • Availability to work in shifts and with flexible schedules (e.g. weekends and evenings)., • Bilingual is a plus, English/Spanish, English/Chinese, or English/Korean. Physical Requirements: • Ability to move furniture; reach, lift, and carry heavy equipment How we work: We believe that the people and the communities that we have the privilege to serve, deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. Stanton Norfolk employees are accountable, pragmatic, innovative and collaborative with a core strength of community service and development. We are strategic thinkers who are committed to racial equality and treating each other, and the communities we serve, with respect and dignity. This philosophy expands to the way we manage our work and the way we put our best foot forward. All employees are expected to meet the following requirements and behaviors: • Support efforts that ensure a safe and healthy work environment., • Understand and embrace the value in collaborating with people of different cultures, races, genders, ethnicities, beliefs, experiences and ideas., • An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities., • Maintain a positive, helpful attitude., • Enjoy your time at work! Powered by JazzHR ok1oLRwVuZ

Job Description DUTIES AND KEY RESPONSIBILITIES: Resident Experience & Service Excellence • Lead the move-in and first 30-day programs, including personal welcome receptions, post-move tours, introductions to residents, and structured check-ins at 10-day, 30-day, 60-day, and biannual intervals., • Manage communications with residents and families throughout the resident lifecycle (pre-admission, admission, maintenance, crisis, discharge), coordinating with ED and Case Manager to review service delivery failures., • Develop, implement, and enforce signature service standards covering greeting procedures, response times (24-hour non-urgent, 2-hour priority), complaint escalation, and resolution processes., • Establish service recovery protocols to ensure 95%+ resident satisfaction scores in non-care areas (Dining, Housekeeping, Maintenance, Programming)., • Collaborate with Culinary and Lifestyle teams to coordinate private family celebrations, holiday events, wine tastings, and cooking demonstrations., • Oversee seasonal décor updates and ensure alignment with brand standards in collaboration with Lifestyle Director., • Recruit, onboard, manage, and provide ongoing coaching to concierge team members (FT and PT)., • Provide guidance, but not direct oversight, to Dining Room and Housekeeping teams regarding service standards., • Develop monthly training programs covering senior-specific communication, hospitality practices, and sales-focused customer interactions., • Conduct quarterly performance reviews, implement recognition programs, and track hospitality service metrics using SOE standards in Power BI., • Oversee concierge operations, ensuring professional appearance, responsiveness, and hospitality-driven service., • Coordinate lifestyle activities, transportation, and entertainment bookings to enhance the resident experience., • Support alternative revenue initiatives, including guest dining, private event hosting, and premium service offerings., • Conduct daily walkthroughs of common areas, dining spaces, and high-traffic zones to identify and address issues immediately., • Participate in resident councils, suggestion programs, and satisfaction surveys, implementing action plans based on feedback., • Support sales team during prospective resident tours, highlighting hospitality standards and resident testimonials.

Job Description At Pacific Atlantic Handling, we value people that are passionate about providing excellent customer service. Our employees thrive in being part of a team who creates and cultivates professionalism in the workplace. Our focus of expertise is Passenger Service, Operations, Load control, Ramp & Turn-Around Coordinator, Ticket & Sales, Baggage - Lost & Found. Responsibilities: • Checking in passengers for flights at the ticket counter and gates, • Verifying passenger documentation., • Assigning seats and providing gate information., • Checking baggage., • Hosting self-service kiosks., • Ensure that all work areas are functional (check-in, lobby, gate, baggage)., • Be enthusiastic about offering assistance where needed in all areas of passenger services., • Adhere to PAHS uniform guidelines and codes of conduct., • Work in a team environment. Requirements: • High School Diploma or equivalent., • Must be at least 18 Year of age., • Previous airline/aviation operational knowledge preferred., • Capable of lifting 70 lbs. comfortably., • Must be available and flexible to work variable shifts including weekends and holidays., • Must be able to stand for long periods of time at the ticket counter and gate check-in areas., • Must be able to speak, read and write in English proficiently., • Must have strong verbal and written communication skills., • Knowledgeable of computer software programs., • Must be able to pass all pre-employment medical., • Must pass random drug testing., • Must pass a 10-year background check as required by US Customs.

Job Description Job description: Director of Community Relations/Sales Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual, not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! We are seeking a charismatic and talented individual to serve as the Director of Community Relations at our beautiful community of The Bristal Assisted Living at North Hills. The ideal candidate will possess sales and business development experience in an assisted living, healthcare, hospitality or similar environment. To excel in this role, you should hold a thorough working knowledge of the industry and be able to market our exceptional, one-of-a-kind assisted living residences and services to the surrounding community with great expertise, professionalism and panache. This position will require both inside sales and outreach to the community to generate leads and cultivate new business referral sources. Knowledge of referral sources in your geographical area is preferred. This position will be 80% Inside Sales and 20% Outreach (one day per week). If you have highly polished communication skills and pre-developed referral resources in the community, then this position will be an exciting and rewarding opportunity for you. Come apply your unbridled enthusiasm to help drive success at our world-class senior living community! Additional responsibilities include: • Greeting all visitors in a warm, friendly and engaging manner, • Answering inquiry calls with a professional demeanor and obtaining the most information about the caller in an effort to schedule a visit, • Strategically collaborating with the Executive Director to create an effective resident referral program and converting those referrals to residents, • Conducting tours of the community for prospective residents and their families; appointments to be pre-planned and well thought out, • Understanding the Salesforce system and maintaining an active prospect database, • Collaborating with The Bristal and other community referral sources, • Following sales training systems and incorporating, where appropriate, the methods found in sales training manuals on public file, • Following up regularly with prospective residents, and making a minimum number of outgoing calls per day with the goal of scheduling visits, • Following up regularly with referral sources and allocating one day of outreach per week to doctors, elder law attorneys, hospitals, rehabs, etc., • Completing all required move-in paperwork and collecting rent monies due prior to move-in and assisting new residents in getting acclimated, • Managing all marketing inventory, as directed, • Creating and/or hosting various marketing and sales events, • Conduct ongoing networking with outside referral sources, • Belonging to and attending SUN (Senior Umbrella Network) as well as attending at least one additional local community association’s meeting each month for the purpose of attaining leads and community visits, • Overseeing the accuracy of available apartment inventory, • Maintaining weekly traffic and census reports and completing a weekly outreach report Qualifications: • Bachelor’s Degree in Business or Marketing preferred, • Sales or business development experience in an assisted living, healthcare, hospitality or similar environment preferred, • A proven ability to meet or exceed sales objectives, • Must have the ability to “close the deal”, • Top-notch prospecting, networking, relationship-building and new business development skills, • Ability to connect as a trusted advocate and sell in a consultative manner, • Exceptional interpersonal and relationship-building skills a must, possessing the ability to clearly and calmly relate to and communicate concisely with a diverse group of people, • Professional image and an eye for excellence in detail, • Exceptional telephone and communication skills, • Ability to relate well to seniors, their families and their advocates, • Natural organizational skills with the ability to concentrate on many tasks at once, • Computer literate with knowledge of Microsoft Office, • Must be a Notary Public or be committed to obtaining a license within 6 months of hire, • Salary increases based on annual performance, • Annual team appreciation events, quarterly team appreciation bonuses, and an annual holiday bonus, • 401K plan, • AFLAC Benefits, • Company-paid life insurance policy, • PTO days, company-paid holidays, with a PTO cash-out option annually, • Optional lunch for all employees Benefits: • 401(k), • Dental insurance, • Employee assistance program, • Health insurance, • Life insurance, • Paid time off, • Professional development assistance, • Tuition reimbursement Experience: • Marketing: 1 year (Preferred), • Sales: 1 year (Preferred) License/Certification: • Driver's License (Preferred) Ability to Relocate: • North Hills, NY 11040: Relocate after starting work (Required) Work Location: In person

If reasonable accommodations are needed, please contact Human Resources. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

Key Responsibilities Own and manage the company's social media presence across various platforms relevant to the security community Engage and grow the community by hosting events and managing community spaces Create and publish credible security content that resonates with technical audiences

A company is looking for a Manager, Live Seller Enablement Services.Key Responsibilities Identify barriers in sellers' transition to live selling and develop programs to facilitate this shift Build and lead a Hosting-as-a-Service model, ensuring high-quality hosting experiences Establish and man

MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. This role requires you to interact with hundreds of customers each week across the country

MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. If reasonable accommodations are needed, please contact Human Resources.

Job Description Job Summary This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice is responsible for the oversight of the administrative and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. Establishes clinical procedures and policies for clients and ensures that program operations meet or exceed agency and regulatory guidelines. Essential Task To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans to address issues of mental illness and substance abuse., • Provides clinical oversight of symptom assessment and rehabilitative services provided by the staff to consumers/residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitors counseling performed by staff either individually with a consumer/resident or in groups to evaluate the quality of the service., • Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual's situation, and that the staff is evaluating the consumer's/resident's capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly service plans reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records., • Informs staff to the types of clinical services, recreational activities, and ICL programs available., • Reviews crisis assessment of consumers/residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual consumer/resident, and staff-actions during a crisis situation., • Informs staff of community resources and ensures that staff are accompanying consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the consumer/resident., • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department., • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance., • Manages the completion of performance evaluations, recommends staff for the employee recognition award and promotions., • Conducts staff supervision in accordance with agency and division policy., • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed., • Reviews authorized staff positions and personnel budget, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law. Recommends changes to authorized staffing patterns and personnel budget., • Ensures that staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors. Conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site-specific exposure control plan., • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies., • Manages the orientation of new personnel and the sponsorship program., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Authorizes the purchase of supplies and equipment; properly secures all property and equipment. Conducts regular inspections of vehicles and property to ensure cleanliness, accountability, and serviceability., • Conducts regular inspections of consumer/resident rooms or apartments to ensure property accountability and serviceability. Establishes key control procedures., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the rehabilitative services provided to consumers/residents., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit., • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Manages resident/consumer funds program. Develops internal money management procedures., • Educates staff in the benefits of consumer and family involvement, levels of consumer and family involvement, types of consumer and family involvement, nature of consumer and family involvement, and issues of working with consumers and families., • Develops a program strategy for working with consumers and families and develops activities that foster program-consumer and family cooperation and coordination., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens. ADDITIONAL TASKS: • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to spend a significant portion of the workweek traveling Qualification and Experience Master’s degree in social work, Mental Health, or Psychology, with a minimum of three years of professional mental health experience and in a supervisory capacity. Required LMSW for MSW, MHC required LMHC, or LPC. Preferred Bi-lingual in Spanish but not required. #ICLRN