New Home Advisor
10 days ago
El Paso
Job Description New Home Advisor Expectations and Commitments: To consistently achieve individual monthly sales goals and Avid survey results, while delivering outstanding customer service throughout the entire Customer Journey. The NHA is responsible for ‘A+’ community and model presentation, Prospect and Backlog Management, monthly CMAs, and daily usage of HubSpot to ensure data integrity. Duties: • Ensuring that every Hakes Brothers home buyer has an excellent experience purchasing a new home., • Using honesty and integrity in all representations and negotiations while abiding by the parameters approved by Hakes Brothers., • Generating and fostering leads and prospects with realtors, customer referrals and potential buyers., • Proactively following up on leads., • Representing Hakes Brothers at a model home and any sponsored/hosted events., • Becoming proficient in sales strategies, including prospecting, product knoweldge, competitor knowledge and sales techniques., • Maintaining promotional signage in and around your assigned community., • Conducting presentations to model home visitors and demonstrating the amenities of the community., • Promoting Hakes Brothers by listing inventory homes on the MLS, sending e-mail blasts, distributing flyers around your community, hosting model home grand openings and community/sponsored events., • Conducting monthly or quarterly competitor market analysis (as applicable)., • Utilizing CRM to the fullest ability to prospect and manage buyer leads., • Model home/spec maintenance., • Attending sales meetings and quarterly luncheons., • Daily relationship building with realtors to promote Hakes Brothers and weekly visits to realty offices for presentations., • Preparing required paperwork for each home sale and for prospective purchasers., • Communicating with the buyer regarding construction start and completion dates; remaining actively involved in the sales process through closing., • Contributing to a positive, cooperative, team-oriented Sales environment., • Always look, dress and speak professionally., • Required: At least two years' relevant experience in Sales (preferably commission-based), • Self-starter, • Has a demonstrated ability with various sales and closing techniques to advance a sale, • Enthusiastic and team-oriented attitude, • Thorough and technical understanding of products to be sold, • Excellent interpersonal and customer service skills, • Excellent sales and negotiation skills, • Excellent organizational skills and attention to detail (eg: mistakes in contract writing are few and far between), • Strong analytical and problem-solving skills, • Proven ability to build and maintain relationships with clients, • Ability to function well in a high-paced and, at times, stressful environment, • Competitive commission structure, • 401k with match & profit sharing, • Prolonged periods sitting at a desk and working on a computer, • Routine installation of community signage, • Must be able to lift up to 15 pounds, occasionally