Front Desk Agent
hace 11 días
Las Vegas
Job DescriptionCompany Description $16.50-$17.50 / Hour - Use our Daily Pay benefit and get access to your pay as you need it. Situated just 2.5 miles from the world-famous Las Vegas Strip, the tropically landscaped Westgate Flamingo Bay Resort allows you the ideal opportunity to help create remarkable guest experiences in a fun and rewarding environment. As part of the Westgate Flamingo Bay Resort team, you will help provide guests a home away from home at our amazing resort that features complimentary scheduled shuttle service to the Las Vegas Strip and Westgate Las Vegas Resort & Casino. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description First impressions begin at arrival. This role focuses on welcoming guests, managing check-ins and check-outs, and providing helpful, friendly support that sets the tone for a positive stay. Duties • Greets, registers, and assigns rooms to guests., • Issues room key and escort instructions to Bellhop., • Date stamps, sorts, and racks incoming mail and messages., • Transmits and receives telephone messages., • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions., • Keeps records of room availability and guests' accounts., • Computes bill, collects payment, and makes change for guests., • Makes and confirms reservations., • Posts charges such as room, food, liquor, or telephone, to ledger., • Makes restaurant, transportation, or entertainment reservation, and arranges for tours., • Assists guests with deposit of guests' valuables in hotel safe or safe deposit box., • Nightly bucket checks., • High school diploma or general education degree GED., • Follow instructions without close supervision., • Must be able to work weekends and holidays as needed., • Required to pass a background screen, drug test, and prove eligibility to work in the United States. Additional Information Why Westgate? • Comprehensive health benefits – medical, dental and vision, • Paid Time Off (PTO) – vacation, sick, and personal, • Paid Holidays, • 401K with generous company match, • Get access to your pay as you need it with our Daily Pay benefit, • Family benefits including pregnancy, and parental leave and adoption assistance, • Wellness Programs, • Flexible Spending Accounts, • Tuition Assistance, • Military Leave, • Employee Assistance Program (EAP), • Life, Disability, Accident, Critical Illness & Hospital Insurance, • Pet Insurance, • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.), • Advancement & development opportunities This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.