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American Medical Staffing is seeking a travel nurse RN Hospice for a travel nursing job in Needham, Massachusetts. Job Description & Requirements • Specialty: Hospice, • Discipline: RN, • Start Date: 04/20/2026, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Travel American Medical Staffing (AMS) puts you first, and we are currently seeking an RN for a contract Hospice day shift position in Needham MA. \n\nHospice RN Job Details: \n\n • Pay Rate: $2500-$2700 weekly gross \n\n, • Schedule: 8am-430pm Monday-Friday \n\n, • Available Shift: Monday-Friday 8 hour shifts \n\n, • Start Date: 4/20/26 \n\n, • Located In: Needham, MA covering West Roxbury, Roslindale, Hyde Park, Jamaica Plain \n\n, • Requirements: Qualified applicants MUST have at least 1 years of experience in a Medicare-certified hospice agency and have a valid RN license and be willing to obtain MA licensure. \n\n As a Hospice Registered Nurse (RN), you’ll have the opportunity to provide comprehensive nursing care to patients in the comfort of their own homes, fostering independence and promoting optimal health outcomes. This one-on-one healthcare approach allows you to connect and collaborate with individuals on their care, while acting as an advocate for their needs and quality of life. Responsibilities include: \n\n • Conducting comprehensive assessments of patients' health status and developing individualized care plans in collaboration with the interdisciplinary team \n\n, • Providing skilled nursing care to patients in their homes, including medication management, wound care, and infusion therapy \n\n\n, • Educating patients and their families on disease management, medication administration, and other aspects of health to promote self-care and independence \n\n, • Monitoring patients' progress and response to treatment, adjusting care plans as needed to achieve desired outcomes \n\n, • Providing emotional support and counseling to patients and families coping with chronic illness or end-of-life care \n\n \n\n In the Hospice setting, you will be a vital link between a patient and their family to resources across the care spectrum. This mobile role offers independence and differentiation in your day-to-day work, while also keeping you connected to the coordination of care with other healthcare providers like physicians, therapists, and social workers. \n\n \n\n What are you waiting for? Apply now! \n\n You have a lot of choices when you consider your next Registered Nurse role, and we know it can be hard to wade through all the calls, emails and messages from other agencies who see you as just a number. Consider a different approach with an agency that provides high-end, customized career support for your future. \n\n Plus, you’ll have the confidence of knowing you’ll receive: \n\n \n\n • COMPENSATION that is competitive, negotiable, and paid weekly \n\n, • HOURLY PAY with overtime opportunities \n\n, • BONUSES when you refer others. $500 for you and $500 for them \n\n, • BENEFITS on Day 1, including medical, dental, vision, and perks \n\n, • RETIREMENT PLANS after 90 days of employment \n\n, • REIMBURSEMENT for travel and other incidentals \n\n, • PAID TIME OFF that is flexible to your needs \n\n, • EXPERT SUPPORT for compliance, credentialing/licensure, and CEU \n\n American Medical Staffing Job ID #111730. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Hospice,07:00:00-15:00:00 About American Medical Staffing American Medical Staffing is a staffing agency headquartered in Baltimore, MD. Our goal is to CREATE an extraordinary experience for our health care professionals. Our roots are nurse owned and operated so we know what clinicians want - lots of options, a smooth and informed placement process, competitive and accurate pay, great customer service and responsiveness to requests, and advocacy when there is an issue. When AMS was founded in 2001, we started our company with a mission to be a better agency than our competitors. We have always put a heavy emphasis into what is best for our employees, not necessarily just our clients or our company. You are not an expense as you may be to a hospital; you are an asset. We take employee advocacy seriously; you are not just a number to us. The end result is that you don`t work for us; we work for you. Since starting in Baltimore, MD, we continue to grow throughout the country. Check out our industry leading reviews on Google and Indeed to see how much our clinicians enjoy working with us! · Benefits: AMS offers an array of benefits for any employee working 30 hours or more! Those eligible employees who choose to participate will pay the premiums with deductions from their pre-tax earnings. We offer a complete benefits package including Health Insurance, 401K with up to 2% match, Life, Vision, and Dental. From health and wellness support, financial or legal needs, or help with life's everyday challenges, our Employee Assistance Program provides you with resources, services and discounts to help you manage your unique concerns and save time, energy and money. We also offer additional Employee Perks that you can enjoy as an AMS employee: • Scrubin – Uniform Discounts, • Working Advantage – unlimited access to thousands of exclusive discounts and special offers nationwide for theme parks, shows, tours, attractions, sports, concerts, hotels, rental cars, retail gift cards, movie tickets and much more, • Hotel Engine - Save up to 60% when booking hotel rooms, with access to more than 700,000 deeply discounted hotels worldwide., • Discounted Pet Insurance, • Wellness Program, including fitness, nutrition and financial wellness, • Betterhelp - 1 month of free therapy, followed by a discounted rate for our Healthcare Professionals and their family members., • Win Win Referral Bonus - $500 for you, and $500 for them!Benefits, • 401k retirement plan, • Life insurance, • Medical benefits, • Dental benefits, • Vision benefits

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: Step into the future of hospitality at The Atlas Hotel. The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration, and hospitality intersects with thought leadership. Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first. The Assistant Guest Experience & Events Manager will support the Guest Experience Manager in delivering seamless, personalized service across every stage of the guest journey. He/she will also be responsible for assisting in ensuring the success of all banquet events, while maintaining a profitable operation and high-quality products and service levels. Responsibilities: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Work closely with other departments (Sales, Housekeeping, Front Office) to maintain an exceptional guest experience., • Ensure consistency with departmental opening and closing procedures., • Attend pre-shift meetings when appropriate and communicate all relevant pass-on information., • Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments., • Carry a phone with a Relay option at all times. Operate mobile phones and Relay devices efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Ensure overall guest satisfaction., • Perform additional tasks assigned by management to enhance the guest experience. Guest Experience: • Craft amenities for all VIPs and long stay guests., • Coordinate the delivery and retrieval of amenities, ensuring accuracy and timeliness., • Ensure all amenities are beautifully presented and meet brand standards before delivery., • Ensure consistency with pre-arrival., • Assist with responding to all guest requests, shortfalls, complaints and/or accidents presented through reservations, guest feedback platforms, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest recovery and satisfaction., • Respond to guest questions and answer information on local attractions, events, and daily activities in the hotel., • Be aware of VIP and repeat guests; greet them by name., • Re-inspect all Special VIP rooms prior to arrival., • Ensure that public areas and back-of-house areas are clean., • Maintain and control all Guest Experience equipment., • Conduct monthly and quarterly Guest Experience inventories on a timely basis with Guest Experience Manager., • Understand the out-of-order, out-of-service, discrepant, and show rooms., • Monitor and act on all special requests as needed; VIPs, special needs rooms, connecting, etc., • Collaborate with the Front Office team to support their role in contributing to the guest feedback platform., • Use the telephone and computer system for reporting and verifying room status., • Record and reconcile charges for amenities or services. Mini Bar: • Oversee restocking, tracking, and cleaning of all mini bars., • Serve guests in a warm, timely, professional manner., • Ensure department storage areas are kept clean and tidy., • Be familiar with all cashiering forms., • Follow all state liquor laws., • Ensure hallways are free from trays, debris, etc., • Ensure proper working order of mini bars and report any mini bars in need of repair. Banquets: • Assist in overseeing all aspects of the daily operation of the hotel’s banquet operation., • Supervise all banquet personnel., • Respond to guest complaints in a timely manner., • Keep Director of Sales & Marketing fully informed of all problems or matters requiring his/her attention., • Assist in coordinating and monitoring all phases of Loss Prevention in the banquet operation., • Monitor quality of service in banquet operations., • Ensure compliance with all local liquor laws, and health and sanitation regulations., • Ensure compliance with SOPs for the hotel’s banquet operation., • Ensure compliance with requisition procedures., • Understand and be able to prepare payroll and tip distribution., • Be involved in and/or conduct departmental and hotel training., • Coordinate all banquet-related food and beverage requirements with the appropriate departments., • Review menu/service with sales team and banquet vendors., • Maintain up to date details on banquet functions and communicate to Sales Team., • Conduct ongoing training of hourly employees to maintain standards of service., • Make personal contact with guests and assist them with any requests., • Supervise proper tabulation of all banquet checks and ensure that all checks are presented to guests for signature., • Bring to the attention of the Director of Sales & Marketing all materials and equipment that require ordering or need to be replaced., • Requisition liquor, etc. for banquet bars., • Ensure safety, sanitation, and cleanliness of service areas., • Oversee banquet set-up assignments., • Ensure inspection of all banquet areas for cleanliness and maintenance on a regular basis., • Supervise the work of banquet employees and observe the performance of hourly service personnel., • Obtain accurate count after guests are seated for plating and preparation of guest check., • Ensure the cleanliness and organization of office, work aisles and storage areas., • Control and maintain all service equipment. Qualifications:, • At least 1 year of progressive experience in a hotel or a related field., • High School diploma preferred., • Previous supervisory responsibility preferred., • Strong knowledge of service standards, and different service types (French, Russian, etc.)., • Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations., • Previous experience handling amenities, VIP services, or guest engagement in a hospitality setting is highly desirable., • Strong organizational skills with the ability to multitask in a fast-paced environment., • Must be proficient with Microsoft Office and internal hotel systems as required., • Heavy work - Exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently and/or up to 15 pounds of force constantly lifting, carrying, pushing, pulling, or otherwise moving objects., • Ability to stand during entire shift., • Flexible and long hours are sometimes required. Based on business levels, holidays and weekends will require availability., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain a high standard of personal appearance and grooming in line with luxury hospitality expectations., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary., • Must be able to cross-train in other hotel-related areas., • Must be detail-oriented and capable of handling confidential information., • Maintain a warm, friendly, and polished demeanor at all times.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview: The Director of Food & Beverage Outlet Operations is responsible for the daily leadership, service execution, and operational performance of the hotel’s food and beverage outlets, including The Street Bar, In-Room Dining, and the minibar program. This role serves as the senior operational leader on the floor, ensuring exceptional guest experiences, strong financial performance, and consistent execution of luxury service standards. Working closely with the Director of Food & Beverage and the Assistant Director of Food & Beverage, this position leads the front of house service teams and drives operational excellence across all service periods. The role requires a highly visible and hands on leadership presence, with the majority of time spent actively managing operations during service. The position is designed to be primarily operational in nature, with approximately 80–85% of the role focused on floor leadership and outlet operations, and 15–20% dedicated to administrative responsibilities such as scheduling, financial monitoring, inventory oversight, and team development. Responsibilities: Service Leadership • Act as the senior floor leader during service periods, ensuring exceptional guest experiences and seamless operations., • Maintain a consistent and visible presence in The Street Bar and In Room Dining operations., • Ensure luxury service standards are consistently executed and aligned with the hotel’s brand positioning., • Lead daily service briefings and communicate operational priorities to outlet teams., • Support service recovery and personally engage with guests to enhance the dining experience. Operational Oversight • Oversee front of house operations for The Street Bar and In Room Dining., • Provide operational oversight of the hotel’s minibar program, ensuring consistent presentation, product quality, and operational efficiency., • Ensure strong coordination between service, culinary, stewarding, and beverage teams., • Monitor service flow, staffing levels, and operational efficiency during peak periods., • Identify and implement improvements to service standards, operational procedures, and guest satisfaction. Beverage and Inventory Management • Assist with beverage ordering and inventory management in partnership with the Director of Beverage and Director of Food & Beverage., • Monitor minibar product levels, replenishment processes, and cost control measures., • Ensure proper inventory management, storage standards, and product rotation., • Support initiatives to enhance minibar offerings and drive incremental revenue. Team Leadership & Development • Recruit, train, coach, and mentor The Street Bar and In Room Dining managers, MITs, and service staff., • Foster a culture of professionalism, accountability, and hospitality excellence., • Conduct performance evaluations and support team members in their professional development., • Lead by example as a visible and supportive operational leader. Financial Performance • Partner with the Director of Food & Beverage to achieve outlet revenue and profitability goals., • Monitor labor costs, scheduling, and operational productivity., • Identify opportunities to increase average check, improve productivity, and enhance outlet performance., • Support cost control initiatives while maintaining the guest experience. Guest Experience • Personally engage with guests to ensure memorable dining experiences., • Address and resolve guest concerns promptly and professionally., • Monitor guest feedback, online reviews, and internal satisfaction metrics to identify improvement opportunities. Standards & Compliance • Ensure adherence to health, safety, and sanitation standards., • Maintain compliance with all company policies and procedures. · At least 5 years of progressive experience in a luxury hotel/restaurant environment; or a 4-year college degree in hospitality/restaurant field and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience. · Must have experience in working in a restaurant, bar or In-Room Dining operations within a luxury hospitality setting. · Must be proficient in Windows, Company approved spreadsheets and word processing. · Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations. · Strong understanding of beverage operations and inventory management preferred. · Demonstrated success leading service teams in fast-paced, guest-focused operations. · Strong leadership presence with the ability to inspire and develop teams. · Long hours sometimes required, including evenings, weekends, and holidays. · Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Must have strong leadership presence with the ability to inspire and develop teams. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner providing exceptional guest engagement and service recovery skills. · Must have strong organizational, communication, and problem-solving abilities. · Attend all hotel required meetings and trainings. · Participate in M.O.D. coverage as required. · Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming. · Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to maintain confidentiality of information. · Perform other duties as requested by management. · Maintain a warm and friendly demeanor at all times

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Located in Boston’s Back Bay neighborhood, we’re a 5-minute walk from Prudential Center and three blocks from Fenway Park – home of the Boston Red Sox. The Charles River, Boston Commons, and many historical and cultural venues are within walking distance. Our hotel also features a fitness center and a Corner Pantry. Overview: Hilton Boston Back Bay, a Highgate Hotels Property, is currently hiring for an experienced Guest Service Leader! What sets you apart from the others? What is your leadership style? What is your Customer Service experience? What is your interatction what the guest and what will you do to make it right? Exemplifying guest service through action - what are the needs of the guest and how will your team meet them? Hilton Boston Back Bay is a newly renovated product in the center of Back Bay - a hidden gem! Tell us how your experience can take this amazing 400 room hotel to the next level. Qualifications: 3-5 years of experience in Front Office Leadership Hilton Experience a must

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: La Quinta Boston - Somerville 23 Cummings StreetSomerville, MA 02145 Overview: The Room Attendant will be servicing guest rooms, while making sure to follow a comprehensive cleaning process throughout the hotel following all of the Brand and CDC guidelines for cleanliness. Responsibilities: • Thoroughly clean and santize guest rooms on a regular schedule, daily., • Remove all trash and dirty linen from public spaces, hallways, and rooms., • Keep all hallways, public areas and closets clean, neat and vacuumed, • Restock cart with cleaning and sanitization supplies such as bleach, mops, wipes, brooms., • Replenish chemical bottles., • Ensure overall cleanliness satisfaction for all rooms, public spaces, and guest touch points., • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager., • Clean and sanitize according to CDC and brand standards Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The newly renovated Courtyard by Marriott, Boston-Cambridge is nestled on the banks of the historic Charles River, home of the Head of the Charles Regatta. With its unique location situated between prestigious Harvard University and M.I.T., the hotel offers 207 newly renovated rooms. A short walk puts you in Harvard and Central Square, where there are a variety of restaurants and night life to choose from. Overview: The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests. Responsibilities: • Thoroughly clean guestrooms according to standards., • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up., • Remove all trash and dirty linen from guestrooms and hallways., • Keep all hallways, public areas and closets clean, neat and vacuumed, • Restock housekeeping cleaning cart for next day's use., • Replenish chemical bottles., • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager., • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager., • Handle items for “Lost and Found” according to the standards., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: La Quinta Boston - Somerville 23 Cummings StreetSomerville, MA 02145 Overview: The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities: • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be willing to cross train in other accounting or hotel-related areas., • Must be able to prioritize job functions in order to meet deadlines., • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.)., • Audit and reconcile financial and statistical reports., • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards., • Prepare and distribute month-end reports., • Audit and reconcile all Front Desk and Food & Beverage Cashier’s work., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Prioritize job functions in order to meet deadlines., • Ensure accuracy of all numbers reported including statistics., • Input and update financial information into corporate communications network., • Perform daily, weekly, monthly and annual data processing system functions as required., • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures., • Ensure overall guest satisfaction., • Respond to governmental inquiries upon receipt., • Handle guest requests Qualifications:, • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required., • Guest Service Experience preferred., • Computer knowledge/skills required., • Flexible and long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Late/Overnight shift, • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: Step into the future of hospitality at The Atlas Hotel. The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration and hospitality intersects with thought leadership. Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first. The Housekeeping Overnight House Attendant is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. He/she is also responsible for delivering items to guest rooms (luggage, irons, coffee, etc.). Responsibilities: • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees., • Walk assigned floors at beginning and end of shift; remove newspapers, trash and/or linens and note any areas that need immediate cleaning., • Carry a phone with a Relay option at all times., • Operate mobile phones and Relay devices efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Carry the Alice device to manage and complete guest and Housekeeping Team requests., • Report maintenance issues in Alice and to MOD., • Practice safe work habits to ensure safety to guests, fellow employees and self., • Handle items for "Lost and Found" according to the hotel standards., • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office., • Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed., • Pick up any Room Attendant's dirty linen or trash as needed., • Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures., • Vacuum guest corridors., • Assist Housekeeping as needed (i.e. bed boards, roll-aways, flip beds, etc.), • Deliver any clean linen to assigned sections, if applicable., • Maintain cleanliness and organization of Housekeeping Office, linen rooms, storage closets, stairwells, hallways, and public areas., • Maintain cleanliness and sanitation in public restrooms., • Adhere to the schedule for project cleaning of public areas and the outdoor terrace as needed., • Maintain storage of hotel equipment in proper area., • Complete special projects as assigned by housekeeping management., • Make adjustments to hotel air conditioning system: Resets only/Set to Auto., • Make adjustments to televisions as needed (check plugs, change remote batteries, check power to TV)., • Access door locks with battery pack., • Change light bulbs., • Perform basic plumbing repairs (plunge toilets)., • Knowledge of water shut off locations (sink, toilet, main water shut off)., • Deliver guest fans as needed., • Accompany security to Fire Alarm alerts; confirm there is no sign of fire in guest rooms. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Flexible and long hours sometimes required., • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and personal protective equipment (PPE)., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel-related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management., • Maintain a warm and friendly demeanor at all times.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The charming brownstones and tree-lined streets of historic Brookline surround The Arcadian Brookline. Only minutes from Fenway Park, Boston University and the Longwood Medical Area, the hotel is walking distance to Coolidge Corner and just steps from the Green Line of the “T” (which is only 5 stops to the Hynes Convention Center in Boston). This full-service hotel is perfect for business and leisure travelers, offering 264 oversized guestrooms (including 24 suites). Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Overview: The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The newly renovated Courtyard by Marriott, Boston-Cambridge is nestled on the banks of the historic Charles River, home of the Head of the Charles Regatta. With its unique location situated between prestigious Harvard University and M.I.T., the hotel offers 207 newly renovated rooms. A short walk puts you in Harvard and Central Square, where there are a variety of restaurants and night life to choose from. Overview: The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Responsibilities: • Buff marble floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed., • Handle all requests for luggage assistance in a friendly, efficient and courteous manner., • Handle items for "Lost and Found" according to hotel standards., • Clean guestrooms as needed., • Have knowledge of and assist in all emergency procedures., • Maintain hotel equipment in proper working order., • Maintain storage of hotel equipment in proper area., • Complete special projects as assigned by the Housekeeping Manager., • Ensure overall guest satisfaction. Qualifications:, • High School diploma or equivalent and/or experience in a hotel or a related field preferred., • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects., • Ability to stand during entire shift., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Overview: Step into the future of hospitality at The Atlas Hotel. The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration, and hospitality intersects with thought leadership. Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first. The Human Resources Coordinator is responsible for assisting the Senior Human Resources Manager with a variety of Human Resources functions. He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies. This is a full-time temporary role. Responsibilities: • Explain insurance benefits, assist with completion of enrollment, and answer questions., • Compile review list and distribute to departments., • Compile Turnover Report, copy and distribute., • Enter payroll information on computer (wage information, changes)., • Conduct prescreening interviews., • Respond to unemployment claims; maintain unemployment log., • Maintain new hire, termination, transfer and promotion log., • Compile wage surveys., • Monitor and maintain Leave of Absence log., • Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury., • Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured)., • Prepare and place recruitment advertising., • Process paperwork for terminating employees., • Schedule Orientation., • Assist in Orientation – explain benefits, conduct tour of property., • Write articles and take pictures for property newsletter., • Assist with special projects; plan employee events (meetings, parties). Qualifications:, • At least 3 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience., • Previous supervisory responsibility preferred., • College course work in related field helpful, • Familiarity with and knowledge of employment laws are helpful., • Long hours sometimes required., • Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ___ Location: The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building was recently transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street. Overview: Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer. Responsibilities: Fundamental Requirements: • Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Ensure staff compliance to Forbes standards., • Ensure guest privacy and security through correctly following Highgate Hotel procedures., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Operate Relay and other devices efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department., • Focus on the Customer. . . Seek to understand the guest and internal customer and meet the needs of both the customer and the Company., • Attention to Details . . . Ensure that work is accurate, thorough and to the highest standards., • Take Responsibility . . . Demonstrate personal ownership to tasks and follow through to get the required results., • Apply Professional, Product or Technical Expertise . . . Demonstrate the ability to apply technical, professional or product expertise to everyday hotel situations., • Foster Teamwork . . . Work well in a team environment and motivate teams to sustain exceptional levels of performance., • Communicate effectively . . . Clarify and provide information so that coworkers, customers, and suppliers understand and can take action., • Ability to consistently “go the extra mile”. Qualifications: General Requirements: • Maintain a warm and friendly demeanor at all times, • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Support Highgate core values: passion, innovation, integrity, ownership and community., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

The Stewarding Manager oversees the dishwashers and stewards, directs staff in the proper use of chemicals and supplies, set up, and breakdown of the Kitchen, maintains and supervises the cleaning program and cleanliness of work areas. Monitors inventory of china, glassware and silver between all food and beverage departments; ensures the dish machine in proper working condition. Responsible for assuring property operation meets internal audit standards and manages the department within budget. Monitoring payroll and selecting, training, supervising, scheduling, developing, coaching department Team Members. We offer competitive compensation and benefits packages, as well as opportunities for career growth and development. If you have a passion for food and a drive for excellence, apply now! Qualifications · Food/Beverage Service Worker Permit, where applicable. · Read, write, speak and understand English fluently. · Understanding ware washing techniques and organization of dish room. · Previous management experience preferred. · Meet minimum age requirement of jurisdiction. · Ability to communicate effectively with the public and other employees. · No employee will pose a direct threat to the health/safety of self or others. Extra Perks that we offer: • Three Tiers of Medical Coverage, • Dental & Vision Coverage, • 24/7 Teledoc service, • Free Maintenance Medications, • Pet Insurance, • Hotel Discounts, • Tuition Reimbursement, • Paid Time Off (vacation, sick, bereavement, and Holidays)., • 401K Match

Banquet Chef – The Langham, Boston About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be assisting to lead a passionate & talented Food & Beverage team to drive excellence in guest experience and the overall success of the Banquets, Langham Club Lounge, and colleague cafeteria food service, by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: • To oversee all aspects of banquet food preparation, ensuring adherence to standardized recipes., • Create and maintain a standardized recipe book, plate guides, and allergen sheet for existing written menus., • Organize, oversee, and participate in the plating of food for service, ensuring compliance with established plating and presentation criteria., • Guarantee food quality and ensure readiness for service at the appropriate time, following Banquet Event Order (BEO) standards., • Control costs effectively by managing food purchasing and maintaining food cost goals, while monitoring labor levels., • Responsible for developing the banquet team through regular feedback, coaching, and skill-building opportunities, while managing the disciplinary process in alignment with company policies., • Attend and participate in daily BEO meetings., • Organize and manage all aspects of banquet production, including but not limited to daily prep lists, tagging speed carts with BEOs, and daily distribution and change logs., • Collaborate with Banquet Management to conduct pre-event walk-throughs, ensuring rooms are set up to standard and ready for use., • Oversee the employee cafeteria, ensuring proper cooking methods and product quality while adhering to food safety criteria., • Manage menu development and execution for the Langham Club, working closely with the Executive Chef., • Build and maintain effective relationships with both internal and external customers to meet guest needs., • Possess knowledge of local health rules, regulations, and food handling requirements., • Maintain safety and sanitation standards throughout the department, adhering to all sustainability procedures (Connect)., • Supportive functions: 50% - Staff Engagement & Production, 15% - Administrative Work, 20% - Quality Assurance, 15% - Menu Development. Qualifications: • Experience with menu development, costing, and BEO distribution. Advanced knowledge of culinary technique and application., • Ability to adapt to changing demands as related to a banquet kitchen, two years of Banquet Kitchen experience preferred., • Degree in Culinary Arts preferred, 3 to 5 years’ experience in a 4-5 star hotel or independent restaurant in a kitchen management role., • ServSafe certification., • Able to grasp, lift and/or carry up to 25 lbs. as needed. Able to work long hours plus the ability to stand, sit or walk for extended periods of time., • Legally authorized to work in the United States. Salary Range: • $90,000 - $100,000 annually For more information about the property, please visit:

About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be assisting to lead a passionate & talented Food & Beverage team to drive excellence in guest experience and the overall success of Outlet Kitchens including Grana, The Fed and Private Kitchen, by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: • To oversee production and execution of food preparation for outlets., • Organize, oversee, and participate in the plating of food for service, according to established plating and presentation criteria., • Ensure the food is of the highest quality and ready to be served to the guest at the appropriate time., • Assist in controlling costs by effective purchasing of food and maintaining food cost goals as well as monitoring labor levels., • Manage day-to-day staffing such as coaching and counseling, disciplinary actions, and overall kitchen morale., • Maintain a professional presence while staying calm and confident., • Meet the guest needs by developing and maintaining effective relationships in both internal and external customers., • Have the knowledge of local health rules, regulations, and food handling. Qualifications: • Experience with menu development, costing, and BEO distribution. Advanced knowledge of culinary technique and application., • Ability to adapt to changing demands as related to a banquet kitchen, minimum 2 years of Banquet Kitchen experience., • Degree in Culinary Arts preferred, 2 to 4 years’ experience in a 4-5 star hotel or independent restaurant in a kitchen management role., • Abides by local and national food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food preparation, delivery activities, and overall cleanliness of the operation., • ServSafe certification., • Legally authorized to work in the United States. Salary Range: • $85,000 - $90,000 annually For more information about the property, please visit:

Guest Relations Coordinator – The Langham, Boston About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be working with a passionate & talented Guest Relations Team to drive excellence in guest satisfaction by delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: • Perform anticipatory high level services as attending to special requests by guests, • Work closely with Guest Relations and Concierge Manager to ensure that Brilliant members, VIPs and Langham Club access guests receive special recognition and service, • Increase and maintain Brilliant loyalty: serve as Ambassador for the Brilliant membership program (certification, enrollment, etc.), and train other colleagues to be Ambassadors, • Actively communicate with guests and respond to any request to ensure swift delivery of their special requests, • Assist Guest Relations Manager by reviewing and completing arrival reservation to ensure seamless guest stay: checking their allocated rooms, amenities, and special requests, • Support Concierge functions by responding to guest requests via email and phone, • Assist in creating memorable guest experiences by executing special amenities for celebrations and VIP’s, • Deliver all of the Forbes and Brand standards at all times and adhere to all departmental procedures, • Maintain clear and consistent communication with Front Office/Guest Relations/Concierge colleagues and management, • Build and maintain positive relationships with external and internal guests in order to exceed their needs, • Liaise with other departments and necessary outside contacts to ensure excellent service delivery, • Additional duties not mentioned above may also be requested by Supervisor/Manager, • Prepare requisitions for amenities on a timely basis, • Maintain an irreproachable presentation contributing to the image of a Five star luxury property, • Impeccable attendance and punctuality, • Participate in required meetings Qualifications: • Have a strong understanding of Front Office operations and previous experience in a luxury hotel, • Previous experience in five star standards, • College degree preferred, • Strong knowledge of computers (Windows and Microsoft Office) and Shiji management, • Proficiency in two or more languages preferred, • CPR certification a plus, • Legally authorized to work in the United States Salary Range: • $32.45-$32.75 per hour For more information about the property, please visit:

TASK FORCE — GENERAL MANAGER A Collared Martin Task Force General Manager is a traveling, portfolio-level leader who serves as acting GM at hotels in transition, openings, or experiencing leadership gaps or performance challenges. This role deploys to properties across the CMH portfolio to ensure consistent execution of our standards, strong financial performance, and an experience-driven service culture aligned with the Collared Martin and Faraway brands. This leader is responsible for full oversight of hotel operations, including Front Office, Sales & Marketing, Housekeeping, Engineering, and Food & Beverage. The role is accountable for maximizing profitability, elevating the guest experience, and fostering a high-performance culture rooted in service excellence. The ideal candidate is a dynamic and adaptable leader with strong operational expertise, a background in luxury hospitality, and a proven ability to step into complex environments and drive immediate impact. They are passionate about creating memorable guest experiences while building engaged, high-performing teams in distinctive resort destinations. Location: Varies - Task Force Key Responsibilities • Serve as interim General Manager at assigned hotels, overseeing all day-to-day operations, including rooms, F&B (where applicable), housekeeping, engineering, and guest services., • Lead and support new hotel openings and transitions by helping implement CMH operating standards, systems, and SOPs, and by training and motivating on-property teams., • Quickly assess each property’s performance, identify operational gaps, and develop clear action plans to stabilize operations, elevate guest experience, and improve key KPIs., • Reinforce CMH’s service ethos, culture, and brand standards, ensuring consistency in guest experience across all hotels in the portfolio., • Mentor, coach, and develop GMs, AGMs, and department leaders to build self-sufficient, high-performing property teams that can thrive after Task Force departure., • Support hiring, onboarding, and retention strategies at assigned hotels, especially during openings, seasonal ramp-up, or leadership transitions., • Monitor and drive guest satisfaction through review platforms, internal surveys, and on-property engagement, ensuring timely service recovery and continuous improvement., • Oversee financial performance during assignments, including revenue optimization, labor and expense control, and P&L review, with a focus on meeting or exceeding budgeted results., • Partner with CMH’s Revenue, Sales, and Marketing teams to execute market-appropriate strategies for new and existing hotels, particularly during launch and ramp-up phases., • Ensure compliance with CMH policies, brand standards, and all regulatory, safety, and licensing requirements at each property., • Communicate clearly and consistently with CMH leadership, providing regular updates, trip reports, and recommendations for each assignment. Qualifications • 3–5+ years of experience as a Hotel General Manager, Multi-Property GM, or Task Force GM in boutique, lifestyle, or upscale/luxury hotels., • Proven track record of improving hotel performance, stabilizing underperforming assets, and leading successful openings, transitions, or turnarounds., • Strong leadership skills with the ability to inspire, coach, and hold teams accountable while maintaining a positive, people-first culture., • Deep understanding of hotel operations, financial management, and key performance metrics, with the ability to translate them into actionable plans., • Excellent communication and relationship-building skills with ownership, corporate teams, and property-level staff., • High adaptability and resilience; comfortable stepping into new environments, building trust quickly, and managing change., • Proficiency with PMS, POS, hospitality technology, G-Suite and Apple applications; experience in multi-property or management-company environments is a plus., • Ability and willingness to travel extensively across the CMH portfolio, often on short notice, with extended stays at assigned properties as needed. Travel, Schedule, and Reporting • Reports to: Senior Vice President of Hospitality & Operations (or similar CMH portfolio leader)., • Travel: Extensive; this is a field-based role with frequent multi-week deployments to CMH properties and future openings., • Salary range: $120,000–$150,000 annually, commensurate with experience., • Annual performance-based bonus opportunity., • Comprehensive health insurance (medical, dental, and vision) with employer contribution., • Paid work travel, including lodging and per diem while on assignment., • Paid time off, including vacation, sick time, and company holidays., • Employee and friends-and-family hotel discounts across the Collared Martin Hospitality portfolio., • Professional development and growth opportunities within a growing management company, including future multi-property or corporate leadership paths.

Director of Front Office – The Langham, Boston About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. The Langham, Boston is one of the city’s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: Operational Leadership • Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint., • Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues., • Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service., • Maintain strong interdepartmental collaboration to resolve service issues efficiently., • Recruit, train, coach, and retain a high-performing Front Office team., • Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability., • Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations., • Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up., • Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences., • Manage the front office budget, control departmental expenses, and drive performance against financial goals., • Leverage upselling and revenue-enhancing strategies to maximize room revenue., • Enforce brand standards and service expectations consistently throughout the department., • Conduct regular inspections and audits of team performance, grooming standards, and guest interactions., • Participate in hotel-wide strategic initiatives and contribute to long-term planning., • Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency., • Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools., • Ensure compliance with all local health, safety, and fire regulations., • Train and coach staff in emergency procedures and workplace safety., • To excel in this role, the Director of Front Office must demonstrate:, • Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support., • Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance., • Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution., • Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence., • People Leadership: Foster trust, communicate with purpose, and inspire a culture. Qualifications: • Bachelor’s degree in Hospitality Management, Business Administration, or a related field, • Minimum of 5 years in front office leadership within a luxury hotel environment, • Proven experience leading high-performance teams and mentoring junior leaders, • Strong interpersonal, communication, and conflict resolution skills, • Demonstrated ability to make independent, timely, and guest-centric decisions, • Deep knowledge of hotel systems including Shiji, HotSOS, and Alice, • Flexible availability including nights, weekends, and holidays, • Legally authorized to work in the United States Salary Range: • $105,000 - $115,000 annually For more information about the property, please visit: ___

Workplace Experience Manager – Boston, MA (Onsite) 📍 Boston, MA 💼 Full-Time A leading global law firm is seeking a Workplace Experience Manager to join its Workplace Experience (WE) team. This role is central to creating a best‑in‑class, hospitality‑driven experience for employees and clients across the office. The ideal candidate is a people‑focused leader who thrives in a high-performance, service‑oriented environment. What You’ll Do • Lead the development and execution of workplace experience strategies that support a top‑quality, client‑focused working environment., • Partner with office leadership and department heads to ensure a seamless employee and client experience., • Build, mentor, and inspire a high-performing Workplace Experience team with clear goals aligned with global standards., • Implement best practices, guidelines, and service standards in collaboration with the broader WE team., • Promote professionalism, accountability, and strong cross‑department relationships., • Recruit, train, and develop team members, identifying growth opportunities and coaching for success., • Maintain confidentiality and protect sensitive information at all times. What We’re Looking For ✅ Bachelor’s degree ✅ Minimum 7+ years of hospitality, customer service management, or workplace/office management experience. ✅ Background in hotel management, corporate services, or professional services preferred. ✅ Strong understanding of health & safety standards and workplace regulations. ✅ Ability to navigate and utilize various technology platforms and applications.

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will assist in leading Front Office team to drive for service excellence and the overall success of The Langham, Boston, by delivering all Forbes, Leading Quality, Brand standards and departmental procedures at all times while in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: • Assume all responsibilities of the Front Office operations in the absence of Director of Front Office by making logical, service oriented and responsible decisions that support the goals of the Rooms Division and the hotel., • Ensure that all Front Desk, The Langham Services, Bell and Door colleagues deliver the highest level of guest service by anticipating guest’s needs while maintaining all standards and procedures such as Leading Quality Audits, Forbes, Langham Brand Standard, and Departmental procedures, and ensure positive results in the event of situations., • Supervise, monitor, coach and develop agents to ensure the highest level of sincere and consistent service delivery and keep the Rooms Division management informed of team performance., • Communicate with the Rooms Division team constantly to follow up on any pending issue, record any necessary information for tracking purposes (i.e. Daily Pass on/Follow up emails, Profile notes & Comments in PMS, HotSos, IAuditor, etc.), follow through to ensure of a best outcome of the situation., • Support duties of Guest Service Agent, The Langham Services Agent, Bell, Door, Concierge, Guest Relations colleagues and Front Office Supervisors., • Ensure that The Langham Services colleagues deliver impeccable, luxury and personalized service at the same expected level and intensity as the Front Desk while on the phone., • Assumes all responsibilities of Guest Relations in the absence of Guest Relations colleagues., • Act as a liaison between hourly colleagues and Director of Front Office to maximize communication and smooth operations of all shifts., • Work together with Rooms Division leaders to maximize revenue as well as guest satisfaction, monitor payroll and keep the team motivated., • Work with various departments to maximize the level of guest services satisfaction and follow through on any issues., • Train, coach, supervise and develop non-management Front Office colleagues., • Keep his/her presence including nights and weekends to ensure that Front Office operations are effective at all times., • Must be available variable hours/shifts, including weekends and nights., • Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests’ needs., • Communicate guest and colleagues feedback to his/her manager and upper hotel management., • Review and complete reservations to ensure seamless and memorable guest stay by reviewing arrival lists, allocating rooms, amenities, special requests etc. with Guest Relations team., • Ensure proper VIP room assignments and room preparation., • Promote internal hotel sales and in-house facilities. e.g. F&B Outlets, The Langham Club and Rooms., • Able to multi-task and make appropriate decisions while remaining poised, productive in a fast-paced environment with frequent interruptions and changes., • Ability to anticipate in order to prevent any negative situation and to provide maximum guest satisfaction., • Additional duties not listed may also be required by Supervisor / Manager., • Assist Director of Front Office in updating schedules, payroll, KPIs, Daily IAuditor inspection results/analysis, applicable month end reports and attend operational meetings., • Be knowledgeable of the hotel emergency procedures and ensure that all Front Office colleagues are well trained in these procedures. Qualifications: • Proven management skills and ability to lead and motivate a team while maintaining the highest standards of service and adhering to hotel policies., • A minimum of two years of Front Office management experience in a luxury hotel., • Previous experience in five-star standards., • College degree., • CPR certification a plus, • Able to stand for length of shift: sit, reach, grasp, lift/carry up to 50 pounds, walk, climb, kneel, squat, bend, push, pull., • Legally authorized to work in the United States Salary Range: • $80,000 - $84,000 annually For more information about the property, please visit: ___

UDR is now hiring a Resident Services Manager 2 to join our team at 100 Pier 4 in Boston, MA. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager SUPERVISION EXERCISED: Non-exempt status in accordance with FSLA guidelines. May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical standards daily as listed below: 1. Walk community daily; open and close all "showing" units. Monitor property including office space, restrooms, amenity areas, parking lot and "show" apartments to ensure they meet UDR's quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks., 2. Refresh community signage, write and distribute collateral as needed to support the drive for occupancy and improve community image. Customer Service Provide the best standard of quality and service through resident relations: 1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service., 2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance, and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals., 3. Conduct move-in orientation sessions for new residents and assist with annual renewal conversations with existing residents if needed., 4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests., 5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved. Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial responsibilities., 2. Conduct Purchase Card (P-card) reconciliation for community. Personnel (if applicable) Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: 1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training, and team building., 2. Hire and train new staff and develop staff to maximize potential., 3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers., 4. Approve time records and requests for time off. Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR's policies and procedures., 2. Source new vendors as needed in order to maintain community appearance and resident services., 3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems. Administrative Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: 1. Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments., 2. Review, monitor, administrate and sign leases as required and needed., 3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements, company policies and/or procedures., 4. Plan and manage all community events., 5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craiglist, etc., 6. Maintain acceptable NPS scores and facilitate Reputation Management Process., 7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications., 8. Smart Rent Management and Package and Parcel Management., 9. Investigate, address, and resolve all community and resident issues, disturbances, complaints, and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed., 10. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required., 11. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the "Key Policy.", 12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents, and guests., 13. Develop and maintain emergency action procedures for the properties., 14. Work closely with the Centralized Admin, Centralized Sales, and Renewal teams to ensure leasing and renewal goals are met., 15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team., 16. Comply with all Company policies and procedures related to employment., 17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 18. Perform other duties as assigned or needed. EDUCATION AND EXPERIENCE: 1. Bachelor's Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required., 2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred., 3. Minimum of two years' management or supervisory experience is required., 4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred., 5. Must have and maintain a valid driver's license unless otherwise noted. Hourly Range: • $36.06/hr. - $40.86/hr., depends on experience UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Job Description Overview Formed in 1972, Related is the most prominent privately-owned real estate firm in the United States. Headquartered in New York City, the company has offices and major developments across the world. Related owns and manages a premier portfolio of assets valued at over $60 billion, including the 28-acre Hudson Yards neighborhood on Manhattan’s West Side. Related believes in investing in its talent and cultivates a positive, team-oriented environment where every voice is valued. Employees are encouraged to boldly take on new challenges, transcend the status quo, and demonstrate strong entrepreneurial spirit. In its relentless commitment to excellence, Related works to foster an innovative approach in its team members so that they can positively impact the communities in which they conduct business. Learn more about Related at . Related Beal, the Boston office of Related Companies, is a fully integrated, dynamic and collaborative real estate firm focused on placemaking and celebrating local communities through development opportunities in Boston and the surrounding region. We work as a team across development, design, construction, finance and marketing to envision some of the most recognized developments in the area. Our building types including mixed-use, residential, affordable housing, life sciences, commercial office, hospitality and retail. Our projects include The Quinn/The Harris, Lovejoy Wharf, Congress Square, Innovation Square, The Whitney Hotel, One Kenmore Square, and Channelside. Learn more about Related Beal at . Responsibilities Job Summary: The Tenant Coordinator will be the first point of contact with tenants and will assist with service requests. He/she will work with vendors and ensure quality service is provided. The Tenant Coordinator will also provide support for the Property Management team at 40 Water Street Boston, MA. Key areas of responsibility include Tenant Relations, Property Operations, Lease Administration and Financial Management. Position Responsibilities • Develop and maintain day-to-day relationship with Tenant Contacts. Ensure Tenants’ needs and requests are being met with their expectations. Resolve any Tenant issues and requests in a timely manner and escalate as appropriate., • Customer Service and Tenant relations, including planning tenant events, tenant meetings, and neighborhood meetings., • Process tenant billings, prepare invoices, and distribute rent statements., • Manage the Prism Work Order System to ensure all Tenant requests are being dispatched, resolved, closed, and billed back if applicable., • Prepare correspondence and manage daily reporting for all team members., • Maintain lease and building files and Certificate of Insurance binders for tenants and vendors., • Prepare and maintain all building contact lists, emergency information, parking assignments, purchase order log, etc., • Assist with overseeing contracted vendors to ensure they are meeting terms of contract and scope of work., • To include but not be limited to Cleaning, Security, Landscaping, Snow Removal, Pest Control and Waste Management., • Be familiar with all pertinent documents for the building, including leases, management agreements, associations, easements, and leasing materials., • Manage the annual Environmental Health & Safety Audit with Tenants of the Building., • Review, code and process in a timely manner all invoices against the annual budget and verify amounts are correct in accordance with the contract., • Assist in the collection of rent and miscellaneous charges required. Review aged receivable reports and follow up with Tenants for collection., • Handle all filing of lease documents, invoices, correspondence, contracts, etc. for the property., • Assist in Leasing effort, oversight of Tenant Improvements and Capital projects, as needed. The anticipated base salary range for this position is listed below. In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package. Anticipated base salary range: $65,000 - $75,000 / year Actual base salary within the anticipated range will be determined by several components including, but not limited to, the individual's experience, skills, qualifications, and market factors. Qualifications Qualifications • Bachelor’s degree is preferred., • Some experience in a Commercial Real Estate setting, • Proficient in Microsoft Office - Word, Excel, and Outlook, • Familiarity with Ariba invoicing platform, • Excellent customer service skills when interacting with both tenants and vendors, • Excellent verbal and written communication skills Employee Benefits, • Personalized Health Care: Medical, dental, and vision plan options; Employee Assistance Program., • Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs., • Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching., • Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities. #Beal #TRC #LI-RB1

Job Description ALS Therapy Development Institute is hiring Tri-State Trek Production Assistants to support our annual bike ride fundraiser to end ALS (Lou Gehrig's Disease). This unique opportunity offers the chance to make a significant impact on a large‑scale event in the ALS community. Candidates with experience or interest in event planning, catering, and/or athletic events are encouraged to apply. ResponsibilitiesWarehouse & Off‑Site Duties • Organize and clean all equipment and supplies, • Audit inventory of equipment and supplies, • Pick up donated products and rental vehicles, • In-office preparations: assembling rider packets, rolling t‑shirts, shipping packages, etc., • Drive the entire route and put up arrow markers with a team of production assistants, • Clean and neatly put away all equipment post‑eventDay‑of‑Event Duties, • Set up and break down tents, tables, banners, signs, etc., • Carry and move water, ice, food & beverages, and other supplies or equipment, • Drive the route and check that arrows are correct before riders are on the course, • June 8–12: Warehouse organizing/inventory, • June 15–18: Warehouse, off‑site duties, and an overnight trip driving the route and placing arrow markers, • Required overnight trip; hotel, rental vehicles, and gas included, • June 19: Day off for the holiday (subject to change), • June 22–25: Picking up orders, rental vehicles, and packing vans, • June 26–29: Plan, prep, set up, and break down the event – duties may vary as needed, • Includes one working weekend; overnight accommodations & meals included*, • June 30: Warehouse equipment returnDesired Qualifications & Skills, • Highly collaborative, flexible team player with a positive, can‑do attitude, • Understanding of the high level of performance required to make a large‑scale event successful, • Resourceful problem solver able to work under high‑pressure situations, • Ability to lift 35 lbs., • Ability to be on your feet for extended periods, • Valid United States driver's license Job Posted by ApplicantPro

Job DescriptionDescription: We are currently seeking a full-time Maintenance Technician for our newly renovated property! Benefits include immediate Marriott Hotel discounts, free parking and complimentary meal on property, medical, dental and vision insurance! Come join an incredible hospitality team at the Sheraton Needham Hotel. Duties and Responsibilities: · Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities. · Replace air conditioner filters. · Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests. · Maintain standards of quality guest service; assist with running items to guest rooms as needed from the Front Desk · Tend to pool area including chemical balancing, cleaning, etc. · Increase level of guest satisfaction by delivery of an exceptional product through employee development. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Requirements: • Minimum lifting and pulling of 70 pounds., • Pushing, bending, stooping, upward reaching, manual dexterity., • Standing for long periods of time., • Understands the overall functions of property., • Must be flexible with schedule and adjust to business needs of the Hotel. EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements:

Job Description Overview Opportunity: Engineer Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner. Your Growth Path Engineering Supervisor – Chief Engineer – Area Chief Engineer Your Focus • Conduct room inspections and identify repair needs., • Install or repair sheetrock and other wall coverings., • Paint designated areas and items., • Install and replace basic electrical fixtures, replace light switches, receptacles, light bulbs and fixtures., • Repair furniture., • Install, replace and program televisions., • Perform minor plumbing functions., • Replace and repair heating and cooling pumps as well as preventative maintenance on units., • Trace and repair all types of water lines., • Troubleshoot and repair kitchen equipment., • Maintain repair and preventive maintenance records., • Perform and maintain work to local, state and Federal codes., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Work as a bell attendant in the event of staffing shortages or during peak check in/out periods., • Follow Service Recovery Guidelines., • Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma and Trade school course work in related field preferred., • Previous engineer/maintenance experience or equivalent training required. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Context • Work schedule varies and may include working on holidays and weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It Qualifications THIS IS A TEMPORARY PART TIME POSITION

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challengestodeliver unforgettable hospitality and live event experiences. The Sales Director plays a critical role within the In-Venue Sales Organization as they will be responsiblefor driving and managing the sales efforts within their assigned hotel. This position will act as the PinnacleLive sales leader within the hotel, with a focus on building hotel relationships, surpassing sales goals, andfacilitating collaboration among the Pinnacle Live and hotel sales teams. The Sales Director is highlyinfluential and is responsible for driving the short- and long-term growth and profitability. • Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales., • Responsible for having a deep knowledge of Pinnacle Live's products and offerings while displayinga passion for learning and understanding new technologies., • Communicate & collaborate effectively with the Venue Director on day-to-day responsibilities,service and client issues, hotel relationships, and management of the Sales Managers ifapplicable., • Communicate & collaborate effectively with the National Director of Venue Sales on sales funnelmanagement, sales strategies, and CRM management., • Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-conventionand debrief meetings when applicable., • Hire, manage, and continual development of the Sales Manager staff and ensure they aredelivering "Gold Standard" customer experiences throughout the sales process, event execution,and post-event follow-up., • Responsible for generating and revising scope of work, quotes, proposals, and contracts based onthe needs of large-scale hotel leads requiring AV products and services., • Stay attuned to the Sales Managers' needs and have an open line of communication for them., • Stay attuned to the needs of the Hotel Sales Team, keeping an open line of communication forthem., • Coordinate with the Operations department to ensure successful events for our clients., • Provide and measure accurate revenue forecasts for the sales team and leadership., • Use creativity and collaboration to explore profitability, revenue opportunities, and client retention., • Responsible for selling profitable business that aligns with budget expectations, forecasting,reporting to support P&Lefforts andshould have a working understanding of a how a P&L works., • Manage accurate and timely billing of events and clients through the sales team., • Bachelor's degree in business or related fieldor equivalent experience, • Minimum of five (5) years' experience in an audio-visual systemssalesleadership role, • Minimum of five (5) years' experience in a customer service facing role, • Minimum of three (3) years' experience in a sales management role, • Strong business communication, presentation, and writing skills, • Proficiency in CRM platforms, ability to generate high-quality insights into sales activity andProgress, • Exceptional relationship builder, internally and externally, • Production and Staging experience within a hotel, venue, convention center, or travelingorganization is required, • Scenic and Decor experience is required, • Rigging, Electrical, and Exhibit experience is required, • Experienced and passionate manager; excellent leadership skills, • Highly skilled communicator; exceptional interpersonal and relationship-building skills, • Highly skilled at project management; proven success working in a fast-paced environment, • Thrives in fast-paced environments, is flexible, and able to adapt to changing scenarios, • Problem solver mindset: ability to remove obstacles for clients through strong organizational skills, • Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients, • Ability to work within a fast-paced and evolving dynamic, welcoming change and navigatingconflicting priorities when applicable, • Performance based incentive plans on top of base salary, • Generous time off with PTO, holidays and sick/personal days, • 401k with a contribution match Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.

Job DescriptionDescription: The Springs Resort & Spa is seeking an experienced and financially driven Director of Food & Beverage to lead all food and beverage operations in Pagosa Springs, Colorado. This leadership role is essential to maintaining the resort's reputation as the #1 hot springs resort in America while elevating the dining experience across all outlets following a significant expansion that introduced new restaurant concepts and service models. The Director of Food & Beverage will oversee all resort dining operations including Wild Finch (full-service restaurant), Barefoot Grill (outdoor grill), 1881 Poolside Provisions, Canteen (poolside bar), The Cafe (breakfast/brunch), poolside walker service across both pool areas, and all banquet, event, and private dining functions. The ideal candidate is a strategic, financially savvy F&B leader with proven experience operating multiple outlets within a hotel or resort environment. This individual must demonstrate a track record of growing revenue, controlling costs, developing high-performing teams, and delivering elevated guest experiences. Candidates with primarily golf course, country club, or casino F&B backgrounds — where food and beverage departments typically operate as loss centers — are not the ideal fit. We are seeking someone who has run F&B as a true profit center within a hotel or resort setting. Essential Duties and Responsibilities F&B Leadership & Strategy • Provide overall leadership, direction, and accountability for all food and beverage operations, reporting to the General Manager and leading a team of outlet managers, chefs, bartenders, servers, and support staff across all resort dining venues., • Develop and execute a strategic vision for the resort's F&B program, with a specific focus on expanding Wild Finch beyond its current dinner-only service to maximize revenue potential and guest utilization., • Drive revenue growth across all outlets while maintaining or improving profitability through menu engineering, pricing strategy, labor optimization, and cost controls., • Accountable for F&B revenue targets, food and beverage cost percentages, labor cost ratios, guest satisfaction scores, and per-guest capture rates across all outlets., • Lead menu development in partnership with culinary leadership, ensuring seasonal innovation, local sourcing alignment, and consistency across all outlets., • Ensure a cohesive dining identity across the resort — from fine dining at Wild Finch to grab-and-go at The Cafe — that reflects the resort's wellness-focused, guest-first brand., • Oversee daily operations of all five F&B outlets plus poolside service, ensuring consistent quality, service standards, and operational readiness from open to close., • Manage the unique operational demands of poolside food and beverage service across both the Original Pools and Wellness Pools, including walker service logistics, inventory management, and guest experience flow., • Ensure all outlets are appropriately staffed, trained, and equipped to deliver the expected guest experience during both peak and off-peak seasons., • Develop and maintain standard operating procedures for each outlet, adapting for seasonal menu changes, staffing fluctuations, and special event overlays., • Lead all banquet, event, and private dining operations, from proposal and menu planning through execution and post-event follow-up., • Partner with sales and marketing teams to develop competitive banquet and event packages that drive group business revenue., • Ensure seamless coordination between F&B, front office, spa, and engineering departments during events., • Develop and manage F&B operating budgets across all outlets, including revenue forecasts, cost of goods, labor budgets, and capital expenditure requests., • Monitor and analyze financial performance weekly and monthly — including food cost, beverage cost, labor percentages, covers, average check, and RevPASH (revenue per available seat hour)., • Implement inventory control systems, purchasing protocols, and waste reduction programs to maintain target cost percentages., • Negotiate vendor contracts, distributor agreements, and service partnerships., • Prepare and present financial reports, variance analyses, and strategic recommendations to the General Manager and ownership., • Recruit, hire, train, and develop F&B leadership and hourly team members across all outlets., • Build a culture of hospitality, accountability, and continuous improvement within the F&B department., • Implement structured training programs for service standards, product knowledge, upselling techniques, and safety protocols., • Conduct regular performance evaluations and provide coaching and mentorship to develop future leaders within the department., • Ensure every F&B touchpoint reflects the resort's identity as a wellness-focused, guest-first destination where dining is part of the overall experience — not separate from it., • Monitor guest feedback, online reviews, and satisfaction data to identify trends and implement service improvements., • Maintain a visible, hands-on presence across all outlets during service periods., • Ensure compliance with all applicable federal, state, and local regulations including Colorado liquor licensing, health department standards, food safety codes, and OSHA requirements., • Maintain all food handler certifications, liquor service permits, and health inspection records., • Minimum 7–10 years of progressive food and beverage leadership experience in a hotel, resort, or comparable multi-outlet hospitality environment., • Proven experience managing multiple F&B outlets simultaneously (restaurants, bars, poolside/casual, banquets)., • Demonstrated financial acumen — proven ability to manage P&L, control food and labor costs, and drive revenue growth in an F&B operation run as a profit center, not a loss leader., • Experience with banquet and event operations, including sales support, menu development, and execution., • Strong working knowledge of food cost management, inventory systems, menu engineering, and beverage program development., • Experience opening, expanding, or repositioning a restaurant concept (relevant to Wild Finch expansion)., • Budget development, forecasting, and financial reporting experience., • Proven team builder with a track record of recruiting, training, and retaining high-performing F&B teams in a competitive labor market., • Strong knowledge of food safety, health codes, and liquor licensing requirements., • Prior Director of F&B or equivalent experience in a resort environment with spa, wellness, or lifestyle positioning., • Experience in a seasonal or mountain resort market., • Culinary degree or formal hospitality management education., • Sommelier certification, Cicerone certification, or advanced beverage program knowledge., • ServSafe Manager certification., • Ability to stand, walk, and move between outlets for extended periods., • Ability to work in both indoor and outdoor environments in varying weather conditions., • Ability to lift up to 50 pounds., • Ability to respond to operational needs outside of standard business hours. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.

Job DescriptionAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Boston, Massachusetts Time Commitment: approximately 32-40 hours Anticipated Schedule: Flexible - including nights, weekends, and holidays. The Role The Property Operations Lead role is an on-site facilitator of everything that the Kasa guest will experience during their stay. As a Property Operations Lead you are an important part of the Boston market, supporting efficient and successful operations for The Pierce building. Through regular in-person inspections, you are responsible for ensuring that all public spaces are clean, safe, and well-maintained, including common areas and individual units, to Kasa brand standards, setting the tone of the property and are ready in time for check-in. Like many operations roles, there is no "typical day" but you will collaborate daily with Kasa teams and partners to drive results. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. You will identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards. Daily tasks will consist of, but are not limited to: visiting and assessing units to complete recurring property management tasks, replacing broken items, liaising with housekeeping partners and service vendors, stocking supplies, and providing support for lockouts, last-minute requests, and assisting with other guest issues. A typical schedule for this role is based on business needs in your market, sometimes including nights and weekends and holidays, as we are in the hospitality industry. While you are not 'on-call 24/7' for this job, during emergencies, you will get a call and if you're available, we compensate above state requirements to a minimum of 2 hours Overtime, on defined days off or after working hours. Unleash your career potential at Kasa We're building a tech-enabled global hospitality brand that unleashes the potential of liveable space. Hospitality is at the core of who we are, and we are committed to providing our teams the same care we give our guests, neighbors, and partners. Required Attributes • Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit., • Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work., • Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks., • Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners., • Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends., • Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department., • Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs., • Change Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development., • Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience.Required policy information:, • Role Objective 1: Drive quality outcomes through increased guest satisfaction and company metrics., • Key Initiative: Identify and communicate on-site issues., • Key Initiative: Maintain appropriate supply inventory levels based on provided guidelines., • Key Initiative: Participate in preventative maintenance program., • Role Objective 2: Complete tasks that drive productivity within the operation., • Key Initiative: Complete brand standard inspections to gather property-level data., • Key Initiative: Decrease the number of after-hours calls and inquiries. Curious about the Kasa experience? Save 15% when you book on kasa.comBenefits * Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. • The Pay: The starting base pay for this role is $28.00 per hour and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure. * Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. A Note on Recruiting & Job Scams The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job Description Overview Opportunity: Bar Supervisor - Peregrine Supervise daily bar operations and beverage program at Peregrine in The Whitney Hotel while ensuring high standards of beverage quality, guest service, operational efficiency, and team performance. The Bar Supervisor supports the development and execution of the beverage program, including cocktails, spirits, wine, and beer, while maintaining strong leadership, operational discipline, and financial accountability in accordance with established restaurant and guest service standards. Potential Career Path Beverage Manager – Restaurant Manager – Food & Beverage Manager Essential Job Functions • Supervise daily bar operations to ensure consistent beverage quality, service standards, and team performance., • Lead, train, and support bartenders and bar staff to maintain a professional, positive, and accountable culture behind the bar., • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and presentation standards., • Develop and maintain a thoughtful, concept-aligned cocktail program that reflects the restaurant’s brand and guest expectations., • Maintain strong knowledge of spirits, cocktails, wine, and beer and share knowledge through ongoing staff training and coaching., • Monitor guest satisfaction and beverage quality, ensuring drinks are prepared accurately, consistently, and efficiently., • Interact with guests to obtain feedback and ensure a polished, professional guest experience., • Handle guest concerns calmly and professionally, resolving issues while maintaining hospitality standards., • Ensure compliance with all State, Federal, and HHM Hotels regulations regarding the service of alcoholic beverages., • Check identification of customers to verify age requirements for purchase of alcohol., • Follow standards for identifying and managing intoxicated guests., • Maintain bar organization, cleanliness, and sanitation standards., • Manage beverage inventory including ordering, receiving, storage, and maintaining proper par levels., • Monitor and control pour costs, waste, and beverage margins through proper inventory management and operational discipline., • Assist with beverage costing, menu engineering, and revenue optimization initiatives., • Maintain prep systems, recipes, and operational procedures to ensure efficiency and consistency., • Ensure all bar equipment is in proper working order; report malfunctions and follow up on repairs., • Complete beverage requisitions and maintain adequate supplies including glassware, garnishes, and bar tools., • Assist with scheduling, coaching, and performance management of bar associates., • Perform service functions during periods of high volume or staffing shortages., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards., • Minimum two years of bartending experience required., • Minimum one year in a leadership or supervisory role in a high-volume restaurant or bar environment is preferred., • Strong knowledge of spirits, cocktails, wine, beer, and beverage program development required., • Experience with inventory management, ordering, costing, and beverage controls preferred., • Demonstrated leadership skills with the ability to train, coach, and motivate a bar team., • Strong organizational skills and attention to detail with the ability to maintain systems and operational consistency. Work schedule varies and may include working varied shifts, holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It

Overview This is a part-time 17.5 hours per week benefits eligible role. Tufts University Advancement (UA) is a comprehensive development and alumni engagement enterprise with a staff complement of approximately 200 full time employees. UA is dedicated to advancing the mission of Tufts University and supporting higher education through the fostering of relationships that result in goodwill and financial support. The philanthropic generosity of individuals, organizations, and foundations has been a key element in Tufts' rise to become one of the nation's premier institutions of higher education. The Gerald J. and Dorothy R. Friedman School of Nutrition Science and Policy at Tufts University is the only graduate school of nutrition in the U.S. The school educates tomorrow's leaders and affects change today. Courses are taught by highly collaborative faculty who work with students to take the full view of our global food system. The study of nutrition is not only about the science of nutrients in food, but also about chronic disease prevention, fair labor practices, economics, politics, climate change, data analytics, epidemiology, and food systems modeling, among other topics. The Office of Development and Alumni Engagement for the Friedman School seeks to develop and maintain substantive relationships with alumni, students, faculty, corporations, parents, and friends to raise the significant philanthropic funds required to meet the school's endowment, capital, and annual giving goals. What You'll Do Under moderate supervision, the part-time Staff Assistant provides administrative and communications support for the Office of Development and Alumni Engagement for the Friedman School of Nutrition, interacting with internal and external constituents to ensure the effective coordination of activities, projects, and programs. Serves as a source of information and problem-solving for constituents of the office. Essential Functions Provides administrative support for team operations, for example: • Coordinates team meetings in consultation with the senior administrative coordinator and senior director of development, including scheduling, drafting agendas, and drafting meeting notes., • Organizes team retreat sessions and celebrations in consultation with the senior administrative coordinator and the senior director of development., • Submits non-gift data updates for inclusion in UA's content management system., • Submits gift data to the gift processing department., • Responds to phone and mail inquiries and manages the department's shared email accounts, including discerning when to respond directly and when to forward to team members., • Manages department's shared calendars and submits event information to school and university calendars when appropriate., • Updates website., • Manages inventory of office supplies, stewardship gifts, letterhead, and business cards. Provides administrative support for events and volunteer engagement, for example: • Coordinates event logistics in consultation with project manager, including sending event announcements and invitations, making room reservations or creating virtual meetings, arranging for tech support, confirming security, managing catering and decor, hiring and managing photographer, reserving blocks of hotel rooms, and ordering and shipping stewardship gifts., • Assists with design and production of posters, flyers, and other promotional items., • Creates name tags and table tents., • Assembles and ships event boxes., • Creates and distributes event surveys., • Updates UA's content management system with attendance information. Other tasks as assigned. What We're Looking For Basic Requirements • A high school diploma/GED and 2-4 years of administrative experience OR a bachelor's degree and 1-3 years of experience., • Intermediate knowledge of Microsoft Office suite including word processing, editing, graphics, and spreadsheet functions., • Database knowledge and ability to process financial transactions., • Excellent organization, communication, and interpersonal skills. Preferrred Qualifications: • Experience working in development or fundraising., • Experience working in higher education., • Experience with event planning and logistics. Working Conditions: Minimum $22.50, Midpoint $26.80, Maximum $31.10 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

Chiesi USA Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. ___ At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact. Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better. Chiesi Global Rare Diseases Chiesi Global Rare Diseases is a Chiesi Group's business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments available. This unit is based in Boston, Massachusetts, with a strong synergy with the headquarters in Parma. Rare unit has a focus on research and product development for lysosomal storage diseases, rare hematology, ophthalmology disorders and rare immunodeficiencies. The unit is also a dedicated partner with global leaders in scientific research, patient advocacy and care. ___. Who we are looking for The Business Support Service Congress Specialist will provide operational and administrative support to the Medical Affairs team and Patient Advocacy team in coordinating internal participation, logistics, registrations, vendors management, and sponsored activities congress. Reporting directly to Head of Global Business Support Services, this role is responsible for executing highquality operational processes, ensuring accuracy and efficiency across all congressrelated activities. Success in this position requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple complex workflows simultaneously. The Specialist will work closely with Medical Affairs, Patient Advocacy, and crossfunctional colleagues to meet strict timelines, uphold compliance requirements, and ensure full alignment with internal SOPs (Standard Operating Procedures) and governance standards. • Congress & Event Operations, • Assist in planning, organizing, and executing congress related activities in partnership with the Medical Affairs and Patient Advocacy teams., • Coordinate logistical elements including hotel sourcing, conference registrations, and booth or exhibit arrangements, ensuring flawless execution and adherence to internal requirements., • Maintain relationships with conference organizers, vendors, and partners to support smooth operations., • Sponsorship & Contracting, • Support sponsorship contracting and payment tracking for regional and national conferences through the Chiesi Event Hub., • Manage the endtoend workflow of conference sponsorships and national congress activities in Speakcore/Chiesi Events Hub, ensuring timely processing and documentation accuracy., • Support speaker and patient programming activities under direction of Medical Affairs and Patient Advocacy, including:, • Contract initiation and routing, • Procurement of services and goods, • Monitoring approval workflows, • Ensuring transferofvalue compliance, • Coordinating Legal review and vendor interactions, • Securing signatures through DocuSign, • Uploading final documents to the contracting platform, • Financial & Administrative Operations, • Manage purchase requests, service entry sheets (SES), and invoice processing through SAP in full compliance with internal procedures and SOPs., • Maintain clear and accurate documentation, deadlines and internal recordkeeping to ensure transparency, traceability and audit readiness., • Bachelor's degree required., • 3 -5 years of progressive experience in administrative support, medical operations, or related roles within pharmaceutical, biotech, or healthcare settings., • Excellent interpersonal, teamwork, and relationship-building skills., • Excellent facilitation skills, with the ability to drive multistakeholder activities., • Selfdirected, proactive, and capable of successfully navigating competing priorities., • Highly organized with exceptional attention to detail, able to manage highvolume, fastpaced workflows., • Superior written and verbal communication abilities, tailored to diverse internal and external stakeholders. The annual base pay for this position ranges from $107,460 to $131,340. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. What we offer No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way. We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive. Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

Job DescriptionCompany Description Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Job Description Salary Pay: $85,500 - $85,500 The Encore Boston Harbor Sr. Auditor will support audit planning and complete audit and review engagements. The Staff Auditor should be comfortable communicating the corresponding issues and audit requests directly with the company leadership. Responsibilities include, but are not limited to: maximizing opportunities for departmental and company success; maintaining all Encore Standards: and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied., • Prepares comprehensive annual risk reviews and assessments.., • Manages the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports., • Maintains quality assurance program and develops and maintains a working Internal Audit Manual. Ensures the department’s work is performed in accordance with appropriate professional and company standards., • Reviews activities of the organization to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced., • Maintains effective working relationships with management, independent public accountants and regulatory auditors. Coordinates work with external auditors., • Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success., • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations., • Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Encore brand., • Conducts internal audits., • Summarizes and reports on findings and recommendations. Ensures prompt and appropriate reporting of significant audit finding and compliance violations., • Strong background and experience with audit methodologies and techniques and maintains current knowledge of gaming regulations and professional standards., • Excellent project management, oral and written communication skills., • Planning, executing and completing financial statement audits., • Research and analyze financial statements and audit related issues., • Works with safety as a priority, and follows department and company safety standards., • Maintains relevant knowledge of industry through continuing education and training. JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming CPA License Education and/or Experience: Bachelor’s Degree in a related field or equivalent experience required. Minimum 5 years of Accounting and Audit experience required. Requires strong computer skills and proficiency in Microsoft Office. Candidate must have experience with audit planning and project management. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Resort or gaming industry experience a plus. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to decipher reports and maintain reports on request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job Description Millennium Hotels and Resorts is a subsidiary of City Developments Limited (CDL), one of Singapore’s largest hotel operators with a diverse global presence spanning four continents. Our portfolio features carefully curated properties, including renowned brands such as Grand Millennium, Millennium, M Social, Studio M, and Copthorne. At Millennium Hotels and Resorts, we pride ourselves on delivering exceptional guest experiences in unique and dynamic environments. The Sales Manager plays a critical role in driving revenue and maximizing sales opportunities at one of our stunning properties. This position is responsible for developing and implementing strategic sales initiatives, building and maintaining relationships with clients, and collaborating with various departments within the hotel to ensure a seamless guest experience. As a member of the sales team, the Sales Manager will actively seek new business opportunities and manage existing accounts, ensuring the highest standards of customer service. KEY RESPONSIBILITIES: · Responsible for the development and implementation of the hotel sales plan, encompassing direct sales calls, telesales, research, appointment making, and taking part in promotional campaigns, client familiarization visits, and contract negotiation. · Drive and coordinate all sales activity to maximize revenue from existing accounts at the hotel level, national, and international levels. · To ensure all sales activities undertaken are in line with the agreed expense budget. · To agree annual personal business objectives for each direct report and to set and review monthly objectives (Local, National, and International accounts) · To arrange own sales appointments and action professional follow-up accordingly. · Investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets. · To carry out market penetration strategies with existing accounts to develop and improve upon them to a measured quantifiable target. · To participate in forecasting the hotel business mix, revenues, and control mechanisms, including the annual budget and sales and marketing plan compilation. · To regularly meet with the Director of Sales/GM to communicate customer feedback, problems encountered, sales information, competitor knowledge, pricing strategies, product changes, distributions via GDS, and environmental influences that may affect the business. · To formally meet with the Director of Sales/GM and be fully up to date with actual/forecast/budgeted volumes, revenues, and occupancies. · To attend and participate in hotel sales meetings, national and international Millennium and Copthorne sales meetings. · To be responsible for own data collection, administration, and use of computer software to foster efficient and effective sales practices. · To react to integrated promotional campaigns such as direct mail and advertising, and to seek out prospective and susceptible clients for the hotel. · To maintain team communication through regular contact and team meetings. · To ensure the presentation of all sales and marketing advertising material reflects the image of the hotel and group and is compatible with the market segment to which it is directed. · To provide accurate management reports to ensure information relating to customer requirements, interests, market activities, and personal activity is kept up to date through the use of the M&C account management system. · To undertake all networking activity for existing and prospect accounts where requested, · To project a positive attitude when communicating the hotel image, in sales presentations, internal and external meetings, and community activities, · To identify cross-selling opportunities for the group and ensure the necessary follow-up. · To complete tele sales, appointments, and familiarization trips as targeted. · To review and monitor hotel pricing positioning on GDS and other internet distribution channels. · Attend/organize/run trade show fairs and represent the hotel at industry-related events as required · To comply with reasonable instructions as requested by Management. · To champion the hotel’s rate loading process and to ensure regular audits are undertaken for all key accounts. · To champion the hotel’s RFP process and rate negotiations according to rate structure and guidelines. · To inform your Line Manager/DOS of the weekly call schedule, allocation of time, annual leave, and lieu days. · To liaise with all departments as necessary to maximize revenue and communicate any sales-related information. Requirements Qualifications: • Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred., • Minimum of 5 years of experience in hotel sales, with a proven track record of success in generating revenue., • Strong relationship management skills and the ability to engage with clients effectively., • Excellent communication and negotiation skills., • Result-oriented mindset with a focus on achieving sales targets., • Ability to work independently and as part of a team., • Strong analytical and problem-solving abilities. The ideal candidate should have a passion for the hospitality industry, be proactive, and possess a positive attitude. A strong sense of urgency, good organizational skills, and the ability to manage multiple priorities are essential for success in this role. Benefits Millennium Hotels and Resorts offers a competitive benefits package designed to support the health and wellbeing of our employees. Benefits may include: • Medical, Dental, and Vision insurance, • Company-paid Life and AD&D insurance, • Short-Term and Long-Term Disability coverage, • 401(k) retirement plan with company match (if applicable), • Paid Time Off and Paid Holidays, • Hotel room discounts across the global Millennium Hotels & Resorts portfolio

Job Description UDR is now hiring a Resident Services Manager 2 to join our team at 100 Pier 4 in Boston, MA. GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations. SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager SUPERVISION EXERCISED: Non-exempt status in accordance with FSLA guidelines. May supervise one associate, the Resident Service Coordinator or Resident Service Specialist. ESSENTIAL FUNCTIONS: Asset Quality Ensure community is ready for business and meets established physical standards daily as listed below: 1. Walk community daily; open and close all “showing” units. Monitor property including office space, restrooms, amenity areas, parking lot and “show” apartments to ensure they meet UDR’s quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks., 2. Refresh community signage, write and distribute collateral as needed to support the drive for occupancy and improve community image. Customer Service Provide the best standard of quality and service through resident relations: 1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service., 2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance, and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals., 3. Conduct move-in orientation sessions for new residents and assist with annual renewal conversations with existing residents if needed., 4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests., 5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved. Financial Complete various accounting and financial functions associated with driving and supporting community operations: 1. Work closely with Business Manager to complete required financial responsibilities., 2. Conduct Purchase Card (P-card) reconciliation for community. Personnel (if applicable) Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance: 1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training, and team building., 2. Hire and train new staff and develop staff to maximize potential., 3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers., 4. Approve time records and requests for time off. Vendor Management Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems: 1. Manage vendor keys according to UDR’s policies and procedures., 2. Source new vendors as needed in order to maintain community appearance and resident services., 3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems. Administrative Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations: 1. Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments., 2. Review, monitor, administrate and sign leases as required and needed., 3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements, company policies and/or procedures., 4. Plan and manage all community events., 5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craiglist, etc., 6. Maintain acceptable NPS scores and facilitate Reputation Management Process., 7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications., 8. Smart Rent Management and Package and Parcel Management., 9. Investigate, address, and resolve all community and resident issues, disturbances, complaints, and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed., 10. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required., 11. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the “Key Policy.”, 12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents, and guests., 13. Develop and maintain emergency action procedures for the properties., 14. Work closely with the Centralized Admin, Centralized Sales, and Renewal teams to ensure leasing and renewal goals are met., 15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team., 16. Comply with all Company policies and procedures related to employment., 17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job., 18. Perform other duties as assigned or needed. EDUCATION AND EXPERIENCE: 1. Bachelor’s Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required., 2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred., 3. Minimum of two years’ management or supervisory experience is required., 4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred., 5. Must have and maintain a valid driver’s license unless otherwise noted. Hourly Range: • $36.06/hr. – $40.86/hr., depends on experience UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. How You'll Make a Difference: Klaviyo is seeking an industry-savvy marketing professional to drive adoption, retention, and expansion within the Hospitality vertical. You'll serve as a trusted advisor to hospitality customers, helping them translate Klaviyo's platform into measurable outcomes across guest engagement, loyalty, and revenue growth. This role is ideal for someone looking to bring their CRM experience, developed in-house and/or agency, into a role that can have revenue impact at scale. You'll work with CSMs and hospitality customers directly to ensure industry and platform best practices are leveraged to drive customer outcomes. This role is highly cross-functional to ensure we deliver a cohesive customer experience, from onboarding through renewal, while representing the voice of the customer internally to shape Klaviyo's roadmap and go-to-market strategy. Core Responsibilities Onboarding & Value Realization • Partner with Onboarding Services and Customer Success teams to deliver a seamless experience for complex, multi-system environments (POS, PMS/Reservations, loyalty, and e-commerce)., • Define success plans and milestones for hospitality customers to ensure early wins and sustainable growth., • Collaborate with partners (e.g., Toast, Mews) to align activation plans and accelerate integration-led value., • Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.Customer Engagement & Strategic Guidance, • Serve as the go-to hospitality expert for customers, helping them design lifecycle programs tailored to restaurant and hotel operations from industry best practices, • Support strategic business reviews with marquee logos to deliver value and gain key market insights, • Build direct relationships with executives and marketing leaders with the brand to deepen Klaviyo's footprint within key accounts., • Drive cross sell opportunities and Product feedback to drive customer maturity and expansion.Enablement & Education, • Develop and deliver hospitality-specific enablement materials for Customer Success Managers (CSMs) and Implementation Specialists, including best practices, playbooks, and data capture strategies., • Translate industry trends into actionable insights for internal teams and customers (e.g., "Hospitality Benchmark Reports," "Why Now in Hospitality?")., • Contribute to the creation of hospitality-focused case studies, webinars, and thought leadership content.Voice of Customer & Internal Collaboration, • Act as the customer's advocate across Klaviyo, influencing product roadmap priorities, feature development, and partner integrations based on real-world needs., • Collaborate with Product Marketing and Partnerships to develop narratives that reinforce Klaviyo's leadership in hospitality lifecycle marketing., • Participate in cross-functional GTM reviews to share customer feedback, identify enablement gaps, and recommend process improvements. Who You Are: • 7+ years of experience in the Hospitality space (hotel preferred, others considered)., • 7+ years of experience in CRM, email marketing, SMS marketing, owned channels, digital marketing or related fields., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • Bachelor's degree or commensurate experience., • Demonstrated experience with Klaviyo or similar marketing automation platforms., • Knowledge of Customer Data Platforms (CDPs) and their role in data-driven marketing., • Proven experience in developing and executing successful data-driven marketing campaigns., • Strong understanding of email and SMS marketing best practices and strategies., • Strong communication and client-facing skills, with the ability to explain complex concepts to non-technical stakeholders., • Analytical mindset with the ability to interpret data and provide actionable insights., • Strong project management skills to oversee implementations and campaigns from start to finish., • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities., • Ability to work collaboratively in cross-functional teams., • Proven track record of driving successful marketing campaigns and achieving results as well as thought leadership., • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$132,000—$198,000 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job DescriptionCompany Description ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that will feature 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. It is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor will include a six-acre park along the water that will feature a harborwalk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Job Description Hourly Pay: $39.95-$39.95 The Encore Boston Harbor EPS Technician will be responsible for the basic set up and operation of small to large-scale audiovisual systems in the Encore Boston Harbor’s convention areas. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied., • Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success., • Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports., • Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department., • Delivers and maintains a maximum level of property-wide service and satisfaction., • Contributes to company-wide communication and best practices., • Keeps informed of all new developments within the department., • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations., • Assists AV Technicians with equipment deployment/setup, calibration and system debug., • Maintains daily communication with project team on job progress and status., • Maintains a professional work experience and positive interaction with all trades on projects., • Sets up meetings and conferences., • Sets up and maintains all computers, LCD projectors and all other audio visual equipment for our customers., • Efficiently pulls, terminates, tests and labels field cabling to the correct locations., • Operates powered, powder actuated, and hand tools to install supporting infrastructure., • Utilizes provided AV System Drawings, to install and connect, tidy and serviceable devices behind displays, in furniture, and in AV system racks., • Assists with troubleshooting by verifying and testing cabling, and checking power/signal flow., • Makes contact with the clients to ensure scheduled meetings go smoothly., • Works with safety as a priority, and follows department and company safety standards., • Maintains relevant knowledge of industry through continuing education and training., • Performs any other job-related duties as assigned.Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Education and/or Experience: High school or equivalent degree required. Bachelor’s Degree in a related field or equivalent experience preferred. Minimum of 5 years of audio visual technician experience in a high volume convention facility or production related environment is preferred. Requires general computer skills and basic knowledge of Microsoft Office. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Knowledge of digital control systems, audio mixing, video routing, video switching, projection, graphics, PPT, Collaboration Tools (Skype, WebEx, Google Docs, Polycom VC), lighting boards, DMX, automated lighting, lighting set up and strike. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is typically moderate. When on the convention floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property., • Team members may be expected to work outside and may be subject to all weather conditions and subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. May be required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE). Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job DescriptionCompany Description ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth. Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. Job Description Hourly Pay: $31.22 - $31.22 The Encore Boston Harbor Fire Command Center & Maintenance Operator will be responsible for monitoring, testing, receiving, and relaying information, instructions, and work orders to facilities team leaders under standard and emergency conditions. The Operator will receive, record, and report on information regarding work performed (corrective, preventative, or project work), work in progress, requests for assistance, testing of equipment, construction, and fire safety issues. This position responds to all inbound communication in the Facilities Control Center, serving as a primary point of contact for the local public safety issues. The Operator is central to the overall safety and wellbeing of the inhabitants of the facility including both guests and employees. The FCC must be manned 24/7 and never be left unattended. Responsibilities include, but are not limited to maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: • Actively contributes to the testing of the fire suppression and protection system, • Monitors the stair pressurization system, • Effectively manages the Elevator/Escalators Maintenance System for maintenance, requests and inspections, • Effectively manages the Building Automated System, monitoring high priority equipment, alarms and processing requests, • Monitors the Electrical Distribution System, • Effectively manages the service request system documenting requests in addition to:, • Updates on the status of work-in-progress and completed, • Dispatch work orders for resort requests and turn-ons, shut-offs, emergencies and other repairs, • Enters comments on fieldwork performed, • Performs required preventative maintenance throughout the resort to support safety compliance for the organization, • Communicates property maintenance needs through radio, phone, and other means to facilities team., • Communicates equipment shut-downs and maintenance that will impact HOH employees and guests to internal departments for awareness and situational support., • Responds to requests and needs from Facilities Leads, Managers, and technicians., • Receives calls from internal departments regarding emergency turn-ons, shut offs, no water or low pressure complaints and other repairs, hazardous conditions and emergencies; prioritizes requests for action; answers customer inquiries., • Works with local fire department to coordinate hot-work, detail check-in/out, taking the fire box offline and notifying them of emergencies involving areas of Facilities Control Center responsibility., • Maintains memoranda, records and files, including division activity records, labor logs, work orders, inventories, monthly activity reports, fire hydrant reports, fire alarm reports, permits, preventative maintenance records, certificates of occupancy, emergency evacuation procedures and necessary FCC records., • Effectively manages internal and external guest relations, which may require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate., • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations., • Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success., • Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records and reports., • Delivers and maintains a maximum level of property-wide service and satisfaction., • Contributes to company-wide communication and best practices., • Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department., • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied., • Must have the ability to promote positive, fair, and ethical relations with all team members, with all Encore contractors, and in all interactions within the Host and Surrounding Communities, as an ambassador of the Encore brand., • Works with safety as a priority and follows department and company safety standards., • Maintains relevant knowledge of industry through continuing education and training., • Performs any other job-related duties as assigned.Qualifications To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Valid Massachusetts Driver License Preferred. Education and/or Experience: High school or equivalent degree required. Minimum of 3 years of emergency service, dispatch, convention, customer service or related experience preferred. Public safety dispatch experience a plus. Requires general computer skills and basic knowledge of Microsoft Office. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Knowledge of basic hand and power tools and testing equipment and materials. Knowledge of chemicals, SDS personal protection equipment, sanitation, and OSHA guidelines required. Knowledge of FCC-approved codes and radio procedures required. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. The team member is required to detecting abnormalities in the operation of equipment using sight, sound and smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is typically loud. When on the casino, kitchen, or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Host is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for organizing the floor, the floor plan, distribution of sections, menus etc. Host/Hostess communicates with kitchen team at all times as well as the MOD. Additionally, the Host maintains menus, host stand and reservation system/phone. Proper etiquette is a must at all times. • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees., • Have a thorough knowledge of menus and current specials in applicable outlets., • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner., • Be familiar with the operation of the Open Table, • Ensure menus are clean., • Ensure that there are updated menus for each shift., • Perform opening and closing procedures and side-work duties., • Ensure that the host stands is kept stocked, tidy and clean., • Service guests to the standard steps of service., • Escort guests to their tables and pull chairs for them., • Bring the guest’s drinks using a tray when escorting them to the restaurant from the bar., • Be familiar with fire extinguishers, locations and know how to use them., • Ensure overall guest satisfaction., • Other duties as assigned.Qualifications Education & Experience • High School diploma or equivalent., • Excellent reading, writing and oral proficiency in the English language., • Some food and beverage experience at a luxury hotel or restaurant an asset., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, • Must be able to effectively communicate, both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas if needed., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties if requested by management., • Maintain a friendly and warm demeanor at all times. Additional Information • Hourly Wage: Intro rate $25.65 - wage after 90-day probationary period is $28.50, • Employee benefit card offering discounted rates in Accor worldwide for you and your family., • Excellent Company benefits including medical, dental, vision and life insurance., • Personalized development opportunities across Accor's extensive brand portfolio., • Ability to make a difference through our Corporate Social Responsibility activities

Job Description Overview Opportunity: Director of Finance Oversee and direct all financial activities for Boston Harbor Hotel, ensuring strong fiscal stewardship, protection of assets, and accurate financial reporting while supporting the hotel’s commitment to exceptional guest experience, operational excellence, and long-term asset value. Your Growth Path Area Director of Finance–Regional Director of Finance–Corporate Director of Finance Your Focus • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Analyze financial data of operations, in order to advise hotel management and to assist in maintaining an efficient operation., • Monitor and approve all sales, purchases, salaries and expenses of the hotel., • Prepare, review, and present the Monthly Report of Operations., • Prepare forecasts and budgets as required (annual, revised annual, monthly, and/or on management/owner's request)., • Ensure payroll practices meet Fair Labor Standards Act., • Oversee contracts and legal agreements, and assist hotel management in maintaining licenses, permits, insurance and contracts., • Establish and audit internal financial controls, including purchasing, cash handling and disbursements, inventories, hotel equipment, master keys, and associate time records., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Bachelor’s Degree required, preferably in Accounting or Finance., • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Quarterly Bonuses and Incentives, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Technology Reimbursements Work Environment and Context • Work schedule varies and may include working on holidays and weekends. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: What you will have an opportunity to do: We are excited to announce that we are under new management and currently hiring motivated, reliable team members to join our refreshed and growing team! The Embassy Suites Boston/Waltham invites you to experience the best of Boston Massachusetts and surrounding areas! Our property is a true reflection of the city, filled with strong community and creativity throughout the halls. We are excited to welcome talented and highly motived individuals who have our passion for excellence. This person will solicit group business that will enable the hotel to meet and/or exceed revenue goals in room and food and beverage. This position is designated for a seasoned sales professional who desires to be the best in their field and will continue to show exceptionally strong sales performance by consistently being the leader in revenue production. Essential functions include prospecting new customers, building relationships with new and existing customers, written communication and contract negotiation, analyzing, presenting and responding to RFP's daily. Participate in daily business review meetings, pre-event meetings, trainings and other sales related meetings. Work with other departments within the hotel to provide quality service to customers. Attend community/social events and industry meetings. Knowledge of hotel and competitive market. Develop and maintain knowledge of market trends, and competition. Essential Job Functions • Creates individual account development plans, detailing objectives, timescales and sales methods to support the defined account strategies., • Excellent consultative skill with high degree of diplomacy, Must display strong written and oral communication skills., • Strong motivator with proven people management skills and excellent interpersonal skills. Ability to execute strategic direction for the company and influence others in the support of that strategy. Ability to direct multiple projects simultaneously., • Ability to develop presentations with targeted messages. Comfortable making presentation in various settings to include key decision makers., • Account Management – Adheres to best practices to ensure customer account objectives are defined and appropriate sales activities are completed., • Accurately identifies the level of influence and decision making power of contacts in the customer organization and uses these to secure business., • Develops customer accounts to increase market / customer share - all revenue streams - locally, nationally, globally., • Financial Performance, • SWOT Analysis, • Key Accounts/Market Share, • Establishes, enhances and maintains productive quality working relationships with clients and customers., • Contributes ideas to improve the products and services offered. General Skills/Qualifications • High school graduate, some college, • A minimum of 2-3 years in a sales role, • Strong Experience with Delphi FDC, • Ability to prioritize and follow-through, • Excellent writing and proof-reading skills, • Strong experience with Microsoft Office programs, • Ability to satisfactorily communicate verbally and in writing in English, • Able to provide legible communication, • Ability to compute basic mathematical calculations, • Ability to prioritize and organize work assignments, • Ability to be a clear thinker, analyze and resolve problems exercising good judgment, • Ability to focus on detail, • Must be proficient in computers, including Microsoft Office (Word, Excel, PowerPoint), • Strong Writing, editing, business letter format skills, • Present a professional appearance and confidence, • Ability to ensure security and confidentiality of client information and hotel data, • Ability to work without supervision, • Achieve and exceed budgeted room nights and revenue goals annually., • Analyze and estimate total value of each piece of business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service., • Utilize the marketing plan in order to uncover new and potential business., • Assist Sales/Catering/Convention services in obtaining necessary customer information and closing business, as requested, • Communication and Leadership Skills, • Communicates openly and clearly both verbally and in writing., • Pitches information at the appropriate level., • Listens to the needs of others before contributing., • Develops positive working relationships at all levels., • Self Management - Sets high personal performance standards., • Plans, organizes and uses a systematic approach to get things done., • Prioritizes actions and manages tasks through to completion., • Actively seeks opportunities to develop and learn from experiences., • Problem Solving and Decision Making, • Collects and analyzes relevant information about a problem., • Seeks innovative solutions., • Makes a conscious decision to go for action., • Accepts personal responsibility to makes things happen., • Pro-Active Behavior, • Self-reliant, working with minimal control and direction., • Acts on own initiative when appropriate., • Takes calculated risks to achieve results., • Thinks ahead, developing contingency plans where necessary., • Has drive and determination to succeed., • Influencing Skills, • Presents powerful arguments which persuade others., • Expresses confidence in own ideas and networks with others., • Gains commitment to action from a range of people., • Flexibility, • Adapts quickly and positively to new situations., • Continues to be productive in changing circumstances., • Can handle more than one task/situation at a time., • Must be able to lift and carry up to 50lbs. #ZR150 #IND100 What are we looking for? Compensation: $70,000 $78,000 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Chiesi USA Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. ___ At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact. Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better. Chiesi Global Rare Diseases Chiesi Global Rare Diseases is a Chiesi Group's business unit established in February 2020 and focused on research, development and commercialization of treatments and patient support services for rare and ultra-rare disorders, many of whom have limited or no treatments available. This unit is based in Boston, Massachusetts, with a strong synergy with the headquarters in Parma. Rare unit has a focus on research and product development for lysosomal storage diseases, rare hematology, ophthalmology disorders and rare immunodeficiencies. The unit is also a dedicated partner with global leaders in scientific research, patient advocacy and care. ___. Who we are looking for The Marketing Operations Specialist will provide commercial support services across the entire GRD portfolio. These services will include processing Regional Congresses and Sponsorships independently, support Marketing Operations Manager on National Conferences and Sponsorships, HCP and Patient Speaker Programs as well as general support for the Marketing Team. The Marketing Commercial Operations team will adapt alongside the commercial organization as they change in size and promotional orientation. Critical to the success of this role and the team is the ability to handle sensitive information with great attention to detail and discretion, while continuously delivering process improvements to drive efficiency and effectiveness. • Regional Conferences & Sponsorship, • Independently process all payments for regional conferences and sponsorships across all brands submitted into Chiesi Events Hub., • Support National Conferences & Sponsorship, • Support marketing operations managers in conference survey creation and dissemination, sourcing and booking hotel accommodations and conference attendee registration, • Responsible for all credit card payments and/or opening all POs and processing invoices for national conference booths, sponsorships, show services, housing and registration across all brands., • Responsible for correctly allocating credit card charges to appropriate functional cost centers for national congress registration, housing, etc., • Support literature ordering and shipments to and from conferences., • Support HCP Speaker and Patient Programs, • Book and pay for venue, support with booking through World Travel and support other logistical details for speaker and patient programs while ensuring compliance and regulatory standards are met under the guidance and direction of the marketing operations manager., • Act as primary marketing representative for Dikesi. Ensure contracts are uploaded into Dikesi for every commercial contract correctly into the system and in a timely and organized manner., • General Support, • Support marketing, sales and marketing commercial operations team across all brands as needed., • Examples include but are not limited to: processing print and fulfillment invoices/budget management, opening POs, processing credit card payments, sending calendar invites, design updates in Adobe for meeting invites/slide decks, updating spreadsheets, support in POA/NSM/Annual Team Meeting planning as needed, supporting Jetmail ordering cross functionally when requested, etc., • B.A./B.S.in business management, communications, marketing or related field from a four-year accredited university., • Minimum of 5 years in a supportive role in marketing, marketing operations, event management or administration preferably in pharmaceutical, medical device or related industry., • Team player with a strong background in project management as well as customer service that is able to follow direction., • Task oriented with excellent sense of priority, analytical and interpersonal skills with keen attention to detail. Must be able to manage multiple competing priorities., • Excellent written and oral communications skills and ability to interface with all business groups at all levels. The annual base pay for this position ranges from $93,240 to $113,960. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. What we offer No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way. We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive. Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one's employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.

Job DescriptionCompany Description About Encore Boston Harbor Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Job Description Hourly Pay: $9.00 - $14.50 This position receives gratuity in addition to the hourly pay rate The Encore Boston Harbor Dealer – Table Games is responsible for accurately dealing all assigned games in the pit, accurately executing fills and credits, and providing excellent guest service. Ensures that gaming activity is conducted in accordance with all applicable gaming regulations. JOB RESPONSIBILITIES: • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied., • Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success., • Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports., • Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department., • Delivers and maintains a maximum level of service., • Contributes to company-wide communication and best practices., • Keeps informed of all new developments within the department., • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations., • Simultaneously executes and maintains game dealing, player tracking, bankroll maintenance, and guest service., • Monitors guest activity while at tables and maintains open communication with supervisors regarding table games activities., • Ensures compliance with all gaming regulations and house policies and procedures., • Notifies supervisor of any irregularities in the play and/or transactions during the shift., • Adheres to appropriate gaming regulations, policies and procedures., • Provides excellent customer service and communication., • Works with safety as a priority, and follows department and company safety standards., • Maintains relevant knowledge of industry through continuing education and training., • Performs any other job-related duties as assigned.Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 18 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Education and/or Experience: High school degree or equivalent preferred. Casino or dealing experience preferred. Outstanding organizational and interpersonal skills, as well as excellent attention to detail. Additional knowledge specific to the job if necessary. Must be able to deal Blackjack and one additional game. Additional games a plus. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required. Ability to write instructions. Ability to effectively present information. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is typically moderate. When on the casino floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property., • Reliable, consistent, and punctual attendance is required. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Job Description Hourly Pay: $28.53-$28.53 The Encore Boston Harbor Limousine Driver will greet, pickup, and drive guests to assigned destinations, providing excellent guest service. The Limo Driver will ensure that their vehicles remain clean, and will ensure that vehicles are properly stocked with appropriate refreshments. Responsibilities include, but are not limited to: supporting the department and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: • Adheres to all Encore Boston Harbor core values and property and department standards., • Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures., • Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports., • Follow all applicable internal policies, federal and state laws, rules, regulations and property-wide controls., • Deliver and maintains a maximum level of service., • Contributes to company-wide communication and best practices., • Keeps informed of all new developments within the department., • Delivers professional service to internal and external guests and team members, which may require levels of patience, tact and diplomacy., • Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations., • Greet, pickup, and drive guests to assigned destinations as directed by the Dispatch and management teams., • Meet guests at the airport and other destinations., • Assist guests with luggage, load and unload luggage in vehicle., • Maintain a clean vehicle at all times., • Works with limousine maintenance providers to ensure assigned vehicles are in good working condition at all times., • Remain up to date on all traffic laws., • Works with safety as a priority, and follows department and company safety standards., • Maintains relevant knowledge of industry through continuing education and training., • Performs any other job-related duties as assigned.Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Massachusetts Driver’s License Required. Excellent Driving / Traffic record required. Education and/or Experience: High school degree or equivalent preferred. Minimum 1 year of limousine driving experience preferred. Computer skills and knowledge of Microsoft Office, a plus. Working knowledge of Google Maps and GPS tracking systems, a plus. Outstanding organizational and interpersonal skills, as well as excellent attention to detail. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Conversational English required, second language a plus. Ability to write instructions. Ability to effectively present information. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property., • Team members may be expected to work outside and may be subject to all weather conditions and subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. May be required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE)., • Reliable, consistent, and punctual attendance is required. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Description Overview Opportunity: Hotel Manager Supervise and manage hotel departments and oversee hotel operations as directed. Your Growth Path General Manager – Area General Manager –Regional Director of Operations Your Focus • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests., • Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service., • Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction., • Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance., • Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax., • Coordinate with the corporate accounting department to oversee payroll functions., • Oversee and ensure internal audit standards are met., • Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues., • Monitor and maintain the front office systems and equipment to ensure optimum performance., • Serve on the hotel’s safety committee., • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Associate or Bachelor’s degree preferred., • Work schedule varies and may include working on holidays, weekends and alternate shifts. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Overview Opportunity: Housekeeping Supervisor Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Your Growth Path Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager Your Focus • Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.), • Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly., • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction., • Issue cleaning supplies and equipment to associates., • On occasion, clean rooms or assist staff with cleaning rooms., • Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors., • Supervise laundry employees, if applicable., • Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Practice safe work habits and wear protective safety equipment., • Assist in the breakfast area as needed., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma preferred., • Previous housekeeping experience or equivalent training required., • Previous supervisory responsibility preferred. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionCompany Description Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Job Description Hourly Pay: $16.00-$18.00 Encore Boston Harbor Retail Cashier - Retail will be responsible for ongoing coordination within the Retail Department. Responsible for greeting customers, conducting cash register transactions, gift wrapping, maintaining a clean working environment and assisting guests with their needs. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied., • Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success., • Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports., • Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property-wide are enforced within the department., • Delivers and maintains a maximum level of property-wide service and satisfaction., • Contributes to company-wide communication and best practices., • Keeps informed of all new developments within the department., • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations., • Facilitates retail sales including customer assistance and follow up., • Operates cash register and handles money., • Cleans and maintains the appearance of all merchandise and customer areas., • Responds to customer inquiries and their requests., • Follows established procedures regarding gift-wrapping and merchandising opportunities., • Assists other departments with requirements they may have pertinent to hotel guests., • Works with safety as a priority, and follows department and company safety standards., • Maintains relevant knowledge of industry through continuing education and training., • Performs any other job-related duties as assigned and assist in other outlets due to business needs.Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration, or a license issued by the Massachusetts Gaming Commission. Education and/or Experience: High school or equivalent degree required. Bachelor’s Degree in a related field or equivalent experience preferred. Requires general computer skills and basic knowledge of Microsoft Office. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Some related experience in luxury resort or product setting preferred. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is typically moderate. When on the property, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job DescriptionCompany Description Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Job Description Salary Pay: $66,000-$71,000 The Encore Boston Harbor Restaurant Manager will manage the daily operations of their designated restaurant. The Restaurant Manager will be responsible for all aspects of daily operations including staffing and labor management, ordering and inventory, guest service and execution of all associated Food & Beverage to standards of preparation and presentation. This includes but is not limited to; the management of the department strategy and ensuring alignment with overall Encore Boston Harbor strategy; maximizing opportunities for departmental and company success; maintaining all Encore Standards: and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied., • Manages short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success., • Manages the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records and reports., • Manages the performance of team members under his/her area of responsibility., • Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced., • Ensures department delivers and maintains a maximum level of property-wide service and satisfaction., • Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the department and with other departments as appropriate to ensure property wide communication., • Responsible for hiring, performance management, and employee engagement within the department. Provides training opportunities, constructive and positive feedback to team members within area of responsibility. Creates a motivating environment., • Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success., • Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate., • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations., • Must have the ability to promote positive, fair, and ethical relations with all team member, with all Encore contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Encore brand., • Oversees the Implementation of standards as detailed in the departmental standards and procedures manual., • Ensure staff are diligent in their opening and closing procedures and that the facility is always correctly prepared., • Check environmental elements including sound, lighting and temperatures are always correctly set., • Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials, product features and property-wide events., • Encourage and motivate staff to provide optimum service during all shifts., • Share recommendations and guest comments to the General Manager or Director of Restaurants to reflect guest feedback., • Resolves guest’s complaints and team member difficulties., • Works with safety as a priority and follows department and company safety standards., • Maintains relevant knowledge of industry through continuing education and training., • Performs any other job-related duties as assigned.Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration, or a license issued by the Massachusetts Gaming Commission. Must be able to obtain an alcohol awareness card. Education and/or Experience: High School degree or equivalent required. Bachelor’s Degree in a hotel or restaurant management field or equivalent experience preferred. Minimum 5 years of full-service restaurant experience required, 3 years in a leadership role preferred. Requires strong computer skills and proficiency in POS Systems, Purchasing Software, Warehouse Requisition Software, Time-Keeping Software and Microsoft Office Candidate must have experience with planning and project management. Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail. Knowledge of union as well as non-union working environments preferred. Language Skills: Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations. Mathematical Skills & Reasoning Ability: Ability to compute basic mathematical calculations. Ability to decipher various reports and create reports upon request. Physical Demands: The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking. Work Environment: The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The noise level in the work environment is typically moderate. When on kitchen floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner., • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.