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Job Description Nine Orchard Hotel Guest Service Agent/Concierge DEPARTMENT: Front Office REPORTS TO: Director of Front Office SUMMARY The Guest Service Agent/Concierge is responsible for checking guests in and out, running daily reports, handling guest transactions, maintaining a bank, and answering guest inquiries. They must ensure that the front desk guest experience is quick and efficient for all guests and visitors. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to complete the following responsibilities satisfactorily. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Complete the registration process in accordance with Nine Orchard’s check-in standards: greet guests, confirm the length of stay and room type, obtain contact information and payment, and offer general hotel information before directing guests to the elevator., • Close guest accounts at time of check out according to Nine Orchard’s Check out Standards: greet guests at check out, confirm and collect payment, and request feedback regarding stay. Update guest’s profile to ensure the best possible service for future stays., • Greet guests with an open and warm persona, either on the phone or in person. Use a positive and clear speaking voice, receive/deliver on all guest requests in a timely manner, provide accurate information such as outlet hours and hotel functions, and offer basic concierge services., • Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers’ checks and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the property management system. Individuals are capable of moving assigned cash from the storage vault to the drawer at the front desk and back., • Work with various departments to ensure guests receive the best possible service. Duties may include working with Housekeeping for all guest requests and room status updates, Engineering for all guest requests and building issues, Sales for all guest inquiries, group business, and daily site visits, and reservations for all reservation inquiries, changes and billing issues., • Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems. Remain calm and alert, especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion., • Perform various duties of guest service agent, Reservations Agent, concierge, and Telephone operator in a friendly and courteous manner to ensure guest satisfaction and service recovery., • Provides information regarding the area, including directions, attractions, shopping, nightlife, or recreational opportunities., • Tracking network of contacts, service providers, and business in the neighborhood that can service guests' needs. SUPPORTING FUNCTIONS In addition to the core focus & responsibilities, the candidate is expected to complete the following duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Follow up on outstanding operational and guest (internal & external) issues., • Monitor guest feedback and adjust accordingly., • Inspecting lobby areas and hotel entrances for cleanliness and maintenance, reporting deficiencies to appropriate departments, and ensuring timely completion., • Develops and maintains service relationships to fulfill the needs of patrons, customers, guests, or employees., • Provides a variety of business services such as shipping packages and assisting with printing needs., • Receives and tracks any guest deliveries. ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding., • Prioritize and organize work assignments, and have timely follow-up and execution., • Have superb time management skills., • Maintain complete knowledge of all hotel services/features and hours of operation., • Other languages, mathematical, and reasoning abilities as outlined below., • Ability to comply with physical demands as outlined below., • Technologically sound with Microsoft Office applications., • Ability to compute basic mathematical calculations., • A flexible schedule is required, which could include weekends and holidays. REQUIRED EDUCATION and/or EXPERIENCE Individuals should be a High School Graduate and/or have any combination of experience that provides the required knowledge, skills, and ability to effectively fulfill the requirements of this job description. Bachelor’s degree preferred. Previous experience in a hotel setting is preferred. LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to understand guests’ service needs & requests., • Ability to acknowledge guests’ requests in a polite manner., • Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred)., • Ability to apply logical thinking and understanding to carry out written and oral instructions., • Ability to address and solve problems involving guest and operational issues., • Ability to compute basic mathematical calculations. PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The typical environment is an office atmosphere with ambient room temperatures, lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sit, walk, and stand continuously., • Lift / carry 10lbs (frequently) and 25lbs (occasionally), • Bend, squat, crawl, and reach above shoulder level., • Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation. We are an equal-opportunity employer committed to a diverse work environment.

Job DescriptionOur Company Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. With a design-forward approach, our portfolio spans urban, resort, and destination locations worldwide, offering high-performance living in architecturally stunning spaces. We redefine luxury hospitality by integrating the brand’s core pillars of movement, nutrition, regeneration, and community. Tailored for the next generation of travelers, our hotels empower guests to reach their fullest potential, combining fitness, health, and holistic well-being into every aspect of the experience. From personalized services to regenerative spa treatments and nutritious dining, we create environments that energize and inspire. Our Code Our philosophy of "All. And Nothing." balances indulgence with simplicity, ensuring each guest thrives by amplifying performance and pushing limits, ultimately helping them achieve new heights in life. Job Overview The Spa Concierge Role is extremely important as the First Impression and final farewell to all Spa guests. We require guest facing experience and a welcoming, friendly personality to ensure all guests are handled with the highest level of hospitality and professionalism, accommodating special requests whenever possible. This will include heavy guest interaction, booking appointments, explaining and suggesting spa services, giving tours, recommending and selling products and gift cards. Essential Job Functions: • Maintain thorough knowledge of and adherence to all procedures, protocols, and standards of Hotel and SPA., • Develop and maintain thorough knowledge and skills in all spa services, tools, equipment, and products offered., • Effectively inquire, assess, inform, explain, educate and provide treatment addressing guest/client specific needs and concerns, and, when applicable, the contraindications restricting or preventing treatment., • Effectively suggests to The Spa guest any additional services and products of interest or benefit to them., • Participate in and successfully complete all training, education, and certifications required by The Spa., • Obtains complete and accurate information for spa guest profile during the reservation process., • Offers and books Spa services quickly and efficiently according to established standards., • Maintains and nurtures contacts with service providers and spa attendants., • Maintain the highest levels of professional performance, conduct, client service, safety, and hygiene in work areas and throughout the SPA., • Maintains a deep knowledge of Spa services, products, and promotions., • Acts as an ambassador of the Spa to all Hotel guests and Residents., • Develop and maintain thorough deep knowledge of hotel and club services and current events, • Assures information about the Spa is updated, current, and readily available., • Provides appointment information and confirmations. Provides pre-arrival itineraries as necessary., • Meets, greets and check-in /out all Spa guests., • Handles guest requests in a timely and accurate manner., • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook., • Works harmoniously and professionally with co-workers and supervisors., • Refers spa guest inquiries or concerns to a manager as appropriate., • Handle and address incoming and outgoing correspondences (email, vxm, team chat messages, etc), • May be assigned other duties at the discretion of management. Qualifications/Skills: Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation. Essential: • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • To be mindful of the importance of personal hygiene and grooming., • Adhere to hotel Health and Safety guidelines., • Ability to work under pressure and in a fast-paced environment., • Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding., • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision., • Punctuality and regular and reliable attendance., • Interpersonal skills and the ability to work well with co-workers and the public., • Ability to work a flexible schedule (AM, PM, Weekends & Holidays)., • Demonstrate previous spa concierge and/or other spa work experience and strong work ethic and reliability., • Demonstrate strong customer service and/or sales experience and/or ability to promote and sell services and products., • Demonstrate energy and enthusiasm, motivation and motivational ability., • Demonstrate professional manner, oral and written communication, discretion, and appearance., • Demonstrate the ability to successfully collaborate, cooperate, and contribute to the organization and to colleagues. Desirable: 1. Associates or Bachelor's Degree, 2. Two to five years in a similar role in a luxury hospitality environment., 3. Deep knowledge of local goods and services in critical, along with established vendor contacts., 4. Knowledge of Forbes Standards Essential Physical Abilities: • Endure various physical movements throughout the work areas, such as reaching, extending arms overhead, bending, kneeling and stooping., • Mobility: 25% of shift: May need to walk around the SPA to escort guest., • Continuous Standing: 100% standing at the SPA Front Desk., • Environment Physical Job Requirement: Hearing, vision, speech, and literacy., • One-on-one communication with guest, managers and fellow employees., • Must be able to observe condition in the SPA., • Must be able to read and generate reports. Must be able to effectively communicate in writing to guests, vendors and fellow employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Job Description Lobby Ambassador Job Description Job Title: Lobby Ambassador Department: Front Office / Guest Services Reports To: Director of Front Office Role Summary The Lobby Ambassador is the first and lasting impression of the luxury hotel experience, ensuring seamless and elevated arrival, stay, and departure for all guests. This role is highly visible and requires constant, proactive engagement to anticipate guest needs, coordinate services, and maintain the refined ambiance of the main lobby and entry points. Key Responsibilities • Proactive Guest Engagement & Welcome:, • Maintain a commanding, visible, and approachable presence in the main lobby and high-traffic areas during peak hours., • Warmly greet all arriving guests, proactively engaging them in conversation to determine their needs without prompting., • Serve as the primary informational resource for the hotel, local area, and dining options., • Service Coordination & Escort:, • As a mandatory service protocol, provide personalized escort service to guests, guiding them from the entrance to the Front Desk, elevators, or other necessary locations., • Act as the critical link between the Front Desk, Doorman, Bell Staff, and Concierge, ensuring smooth handoffs and prompt delivery of services., • Monitor the efficiency of check-in and check-out processes, assisting staff to expedite service as needed., • Lobby Presentation & Standards:, • Routinely inspect the lobby environment for cleanliness, proper lighting, and optimal guest comfort., • Manage and direct guest traffic flow discreetly and efficiently, preventing congestion at key service points., • Ensure all reading materials, floral arrangements, and informational displays are immaculate and current., • Issue Mitigation:, • Quickly identify and resolve minor guest issues or service concerns before they escalate into formal complaints., • Education: High school diploma or equivalent required; degree in Hospitality Management or related field is highly preferred., • Experience: Minimum of 3 years of experience in a customer-facing role within a luxury hotel or high-end retail environment., • Skills:, • Impeccable communication and interpersonal skills, including proficiency in multiple languages (preferred)., • Polished, professional demeanor and appearance that reflects the hotel's luxury brand., • Ability to stand and walk for extended periods while maintaining constant engagement., • A proactive and intuitive approach to anticipating guest requirements

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Butler Hospitality operates the Food and Beverage Departments within our partner hotels throughout the USA, Great locations and conveniently located! We are looking for talented Restaurant Managers to join our growing teams! WHY BUTLER! • Competitive Salary!, • Health, Dental benefits, Vision and a 401k plan match, • Flexible Scheduling, • Provided breakfast, lunch, and dinner shift meals, • Hire, train, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability., • Manage facility and equipment in the responsible areas to make sure they are in complete working order., • Ensures high quality of food preparation and service., • Create a positive work environment that properly represents the Butler brand., • Ensures consistent, high-quality service standards are maintained through effective training and feedback mechanisms., • Evaluate employee performance and build reward and recognition systems., • Produces regular and special reports; maintains required records and files., • Propose staff changes in assigned areas, • Manage vacation requests and staff absences., • Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations., • 2-4 years of Food & Beverage experience preferred, 2 years in a leadership role., • A well-groomed appearance. Butler Hospitality was founded in 2017 to modernize the hospitality industry. The Company uses a hub and spoke model to acquire and monetize rooms through our digital platform. Butler delivers high quality food and services to hotel guests agnostic of brand, management company or ownership groups. Butler is VC-backed with $50 million+ of funding. The Company is growing rapidly and quickly expanding its footprint across the nation. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHR W1FcH0zewK

Job Description Butler Hospitality operates the Food and Beverage Departments within our partner hotels throughout the USA, Great locations and conveniently located! We are looking for talented Restaurant Managers to join our growing teams! WHY BUTLER! • Competitive Salary!, • Health, Dental benefits, Vision and a 401k plan match, • Flexible Scheduling, • Provided breakfast, lunch, and dinner shift meals, • Hire, train, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability., • Manage facility and equipment in the responsible areas to make sure they are in complete working order., • Ensures high quality of food preparation and service., • Create a positive work environment that properly represents the Butler brand., • Ensures consistent, high-quality service standards are maintained through effective training and feedback mechanisms., • Evaluate employee performance and build reward and recognition systems., • Produces regular and special reports; maintains required records and files., • Propose staff changes in assigned areas, • Manage vacation requests and staff absences., • Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations., • 2-4 years of Food & Beverage experience preferred, 2 years in a leadership role., • A well-groomed appearance. Butler Hospitality was founded in 2017 to modernize the hospitality industry. The Company uses a hub and spoke model to acquire and monetize rooms through our digital platform. Butler delivers high quality food and services to hotel guests agnostic of brand, management company or ownership groups. Butler is VC-backed with $50 million+ of funding. The Company is growing rapidly and quickly expanding its footprint across the nation. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHR g2h02Odidk

Job Description Guest Service Agent Location : Hotel Alameda 518 W 27th St, New York, NY 10001 SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Agent(Overnight Agent) at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. * Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. * Must be able to speak, read, write and understand the primary language(s) used in the workplace. * Must be able to read and write to facilitate the communication process. * Requires good communication skills, both verbal and written. * Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. * Must have excellent interpersonal and sales-related skills. * Must have exceptional organizational skills. * Must be able to handle multiple tasks and projects daily. * Must be able to work independently with little or no supervision. * Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. * Accept, record and deliver wake-up calls. * Provide callers with accurate information on hotel facilities and services. * Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications * Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. * Previous overnight agent experience preferred * Working knowledge of Opera PMS and related hotel management systems preferred. * Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. * Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. * Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. * Proficient with Microsoft Office Suite and basic administrative tasks. * Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. * High school diploma required; hospitality or business coursework preferred. SKILLS * Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. * Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. * Detail-oriented with commitment to accurate data entry and guest record maintenance. * Able to maintain a calm, polished demeanor in a busy, guest-facing environment. * Technologically savvy and confident in using phones, office software, and internal communication tools. * Adaptable, flexible, and willing to support other departments as needed. * Service-oriented with a passion for delivering personalized luxury experiences. PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description SureStay Hotel by Best Western Secaucus is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Best Western brand experience is preferred but not required. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software (Jonas Chorum), • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills, • Degree in hotel management is a plus

Job Description Rosa Mexicano Restaurants, a NYC based, successful casual fine dining restaurant group known for outstanding hospitality and service and for offering an authentic menu that the Zagat Survey calls, "the 'gold standard' of 'upscale modern' Mexican cuisine", with locations in New York, New Jersey, Massachusetts, Connecticut, Pennsylvania, Virginia, and Maryland, seeks an Executive Sous Chef for our Lincoln Center location in the Empire Hotel. As an Executive Sous Chef with Rosa Mexicano, you will lead the culinary team in all areas of a unit insuring on trend, efficient, safe, and sanitary food production. You will be responsible for, inventory, purchasing, food cost controls and staff management and development. Provides excellent customer service to a wide variety of customers and maintains highest professional food quality and sanitation standards. Key Responsibilities: • Evaluates food products to ensure that quality standards are consistently attained, • Organizes and coordinates the work of chefs, cooks, and other kitchen employees to ensure that the preparation, delivery, set up and serving of food and associated items, is economical, technically correct and meets or exceeds health code requirements and customer's expectations, • Maintains excellent employee communications to continuously improve the quality of provided services and to resolve problems, • Analyzes ongoing performance and trends in the local operation and devises and leads improvements, • Follows standardized recipes, portioning and presentation standards. Completes and utilizes daily production worksheets and waste log sheets. Tastes completed meals to ensure quality, • Trains kitchen staff in food preparation, safe handling, operation of equipment, food safety and sanitation based on Company and regulatory standards, • Establishes and maintains cleaning and maintenance schedules for equipment, storage and work areas. Ensures that kitchen staff follows and completes schedules as assigned, • Maintains inventory of food and non-food supplies to stay within established guidelines while assuring that necessary product is available when needed, • Makes all decisions regarding utilization of leftover food products staying within Company guidelines for such products, • Complies with federal, state and local health and sanitation regulations and department sanitation procedures as evidenced through local health department and third-party audits, • Culinary degree preferred, • Bachelor's Degree in Food Services Technology/Management/or related field preferred, • Three to five years of progressive culinary or kitchen management experience, depending upon formal degree or training, • Experience with planning and managing catering events from a culinary perspective, • Strong leadership skills and desire to work with an industry leader, • Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation, • Proficient computer skills (Microsoft Office, Email and the Internet), • Ability to communicate on various levels including management, departmental, customer and associate, • Ability to work a continuously flexible schedule including days, evenings, and weekends with varying days off to support a seven-day-a-week dining operation

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… The Executive Sous Chef is the right (and sometimes left) hand of the Executive Chef. You are passionate about the culinary world; you embrace our city’s food offerings as a way of life. You must love the local food community as well as watch the world for the next great culinary idea. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is driven by the need to create memorable cuisine and guest experiences each and every day. This person finds passion being present in the kitchen during service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing., • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging. Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables., • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol., • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file, • Comply with all safety and health department procedures, as well as, all state and federal liquor laws What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • Proficient in MS Outlook, Word, Excel and PowerPoint, • Preferred: 3-5 years’ experience in a full service restaurant or lounge in hotel management

Job DescriptionBenefits: • Employee discounts, • Opportunity for advancement, • Signing bonus, • Bonus based on performance, • Flexible schedule, • Weekly performance based pay bonus, • Career Growth Opportunities This 2,000 sq. ft. facility consists of a main cutting floor, backbar area and private rooms where we provide full service Hair and Nail procedures. Stylists with specialized skills such as highlighting, ombre, balayage, and other hair coloring techniques, Brazilian Keratin treatment, Japanese Straightening and the likes will capitalize from the weekly bonus pay scale, plus tips of course. Our location, right on Rt. 3, immediately off the 495 extension to the Lincoln Tunnel, with free 24 hour security monitored parking and a floral garden courtyard atrium storefront, provides tranquility before even entering the salon. We are certainly a safe and comfortable place for service providers who are upgrading their clientele to a new "hair headquarters." The location is rich in amenities that include eight 4 to 5 star rated hotels, a movie theater, retail, Jiu-jitsu school, GNC, amazing hidden restaurants, buffets and quite a bit more. The atrium is basically a small park where children play and locals and hotel guests can be seen walking their dogs and having lunch or an outdoor snack. "YOU MAKE YOUR OWN SCHEDULE" That's right, at Haircutter in the Meadow we have virtually no boss. We have common sense adult professionals, a salon philosophy and policies that appeal to our team's collective lifestyle and business preferences, 44 years in business. Haircutter in the Meadow is a superior alternative to the anti-social, humdrum, boring and expensive salon suite where: • The service provider is at the bottom of the revenue pyramid and contracted only to pay high rent, insurance, supplies and more., • The suite franchise in the middle, gets a lion share of your profit while hoping to survive the shifting trends of popularity. Most importantly, you will make it your goal to ensure that every customer leaves our salon feeling great about their new cut and happy with the services you provided, translating to and adding to our many 5 star Google reviews. Responsibilities • MAKE CUSTOMERS HAPPY., • Successful completion of a cosmetology school is required, • Proven experience as a stylist, hairdresser, or similar role is preferred, • In-depth knowledge of hair cutting techniques and best practices, • Skilled at hair coloring, straightening, and curling techniques is a bonus, • Familiar with a variety of treatment products, • Up-to-date with trends in fashion and beauty

Job Description Executive Chef Location: New York, NY We are seeking a creative and highly skilled Executive Chef to lead the culinary program for a modern, high-volume restaurant specializing in Asian-inspired cuisine. The ideal candidate has a deep understanding of Asian flavors and techniques, exceptional leadership skills, and a passion for delivering innovative, high-quality dishes that excite and engage guests. Responsibilities: • Oversee all kitchen operations, including menu development, food preparation, and daily execution., • Create and maintain a dynamic menu featuring authentic and contemporary Asian flavors, with a focus on quality, balance, and presentation., • Lead, train, and inspire the culinary team to maintain consistency, creativity, and efficiency., • Manage food costs, labor, and inventory to achieve profitability targets while maintaining excellence in quality., • Ensure strict compliance with health, safety, and sanitation standards., • Collaborate with ownership and management on seasonal menu updates, specials, and culinary events., • Source and maintain relationships with suppliers to ensure the freshest and most authentic ingredients., • Foster a positive kitchen culture rooted in teamwork, respect, and professional growth. Qualifications: • Minimum of 5 years of experience as an Executive Chef or Senior Sous Chef in a high-volume, full-service or fine-dining environment., • Strong background in Asian cuisines—such as Chinese, Japanese, Korean, Thai, or Southeast Asian styles., • Proven ability to manage kitchen operations, budgets, and staff in a fast-paced setting., • Excellent leadership, organizational, and communication skills., • Passion for innovation, flavor, and presentation., • Flexible schedule with availability for evenings, weekends, and holidays. Compensation: Competitive salary, performance-based bonuses, and comprehensive benefits package. Company DescriptionGecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.\n\nWith Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.\n\nOur national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

Job Description Reimagine Your Career in Corporate Healthcare As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care. Office Location: Brooklyn, NY Hours: 9:00am- 5:00pm Shift: Monday - Friday Salary: $24.00 - $25.00 Offer Based on Years of Experience Responsibilities Our Investment in You We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including: • Medical, dental, and vision coverage, • Paid time off and paid holidays, • Professional development, • Company-matching 401(k), • Serves as the first point of contact, greeting employees and visitors in our Brooklyn office, • Answers phone calls, schedules meetings, and supports visitors., • Carries out administrative duties such as filing, typing, copying, binding, scanning, etc., • Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations., • Exhibits professional communication via phone, email, and mail., • Supports team by performing tasks related to organization and strong communication., • Collate and distribute mail. Qualifications Be the Best Administrative Assistant You Can Be If you meet these qualifications, we want to meet you! • High school diploma, or additional related work experience required., • 1+ years’ previous clerical experience., • Knowledge of appropriate software including Microsoft Word, Excel, and Outlook, Microsoft PowerPoint, and Adobe Acrobat., • Knowledge of office management systems and procedures. Come As You Are At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging. AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person’s race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.

Job Description Overview The Security Manager assists the Director of Security in operations daily. Areas of responsibilities include protection of property assets, team members, guests and property, +accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Assists in maintaining logs, certifications and documents required by law and Standard Operating Procedures. In the case of any incident, guest or staff, the Security Manager is responsible that all details are captured, and logs kept. This, in conjunction with the Director of Finance to meet all reporting requirements of both local municipal bodies and satisfy the needs of the hotel’s primary insurer. Strives to continually improve guest and team member satisfaction while maximizing the financial performance of the department. #IndeedNY Responsibilities Assist the Director of Security in operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs and classes, systems use and management, lost and found, department management, adherence to federal, state and local standards and meeting participation and facilitation • Assist the Director of Security in administering the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Direct and lead investigations of accidents, thefts, property loss and unlawful activities, • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property, • Assist the Director of Security in serving as a liaison with federal, state and local law enforcement, • Assist the Director of Security in overseeing the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests in a timely, friendly and efficient manner, • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward, • Recruit, interview and train team members, • Maintain regular presence throughout the department., • Possess a strong knowledge of internal controls and emergency response procedures. Hire, schedule, evaluate, coach and counsel security personnel., • Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Assist the Director of Security in leading investigations of accidents, thefts, property loss and unlawful activities, • Directs response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies, and threats to life and/or property. Making this the foundation for the life safety and security training conduct each month., • Assist Director of Security in supervising all security personnel, • Assist in overseeing of the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests in a timely, friendly, and efficient manner, • Monitor and develops team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward, • Recruit, interviews, and trains team members Review and maintain security accident and incident reports., • In the case of a guest or staff incident. The Security Manager is responsible for capturing and recording all details concerning the incident. This, in conjunction with the Director of Finance to meet all reporting requirements of both local municipal bodies and satisfy the needs of the hotel’s primary insurer., • Displays and promotes positive patron and team member relations., • Responsible for overseeing accidents / near miss investigations property inspections or walkthroughs, job hazard-analysis, and evaluations of work methods for safety compliance., • Evaluate and inspect safety programs., • If the hotel is sited for any building or code violation the Manager will be responsible for assisting the Director in having the issue resolved and attesting on behalf of the Hotel should the case be brought before the courts., • Supervise and monitor security officers during events to ensure safety of the event attendees and function. This job description reflects the position’s essential functions; it does not encompass all the tasks that may be assigned. Qualifications EXPERIENCE, EDUCATION, AND CERTIFICATIONS • 3+ years’ experience in security operations, including 2 years in a leadership role, preferably in the Hospitality industry, • Degree/diploma in a related field to security or law enforcement or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position., • Experience working in a NYC Union environment or similar setting. Specifically, is both proficient in and working with the current edition of NYC CBA / IWA., • Must obtain and maintain all licenses / certifications per Federal, State, and local requirements, • Must successfully pass background check., • Must successfully pass drug screening., • Must have the New York City’s certification as a Fire Safety Director., • Security license and Fire & Life Safety Director license preferred.

Job Description Hotel Director of Sales Newark, NJ Salary up to 110k Are you a driven hospitality sales professional ready to take the next step in your career? We’re looking for a passionate and results-oriented leader to guide our sales team and take charge of our overall revenue strategy as Director of Sales. If you’re currently a Senior Sales Manager or Assistant Director of Sales looking for that long-awaited opportunity to move into a true leadership role—this is it. Join a team where your voice, ideas, and achievements will make a measurable difference every single day. Why You’ll Love This Role In this position, you’ll do more than sell rooms—you’ll build relationships, mentor a team, and shape the business strategy for a thriving hotel. You’ll have the autonomy to lead, the tools to succeed, and the support of a collaborative leadership team that shares your drive for excellence. Your Impact • Lead, coach, and inspire the sales team to achieve and exceed goals across all market segments., • Design and execute creative strategies to increase revenue, strengthen brand awareness, and capture new business., • Build genuine, long-term partnerships with corporate clients, travel planners, and local organizations., • Collaborate with the General Manager and department heads to ensure seamless event execution and client satisfaction., • Reconnect with past group clients and uncover untapped rebooking opportunities., • Oversee contract negotiations, proposals, and forecasting using Delphi and other industry tools., • Represent the hotel in the community—actively engaging with CVBs, Chambers of Commerce, and professional associations., • Monitor and analyze sales performance, market trends, and STR reports to guide smart business decisions. What You Bring • At least 5 years of progressive hotel sales management experience, ideally within a branded property., • A natural ability to lead with integrity, motivate teams, and drive results., • Strong background in revenue management, budgeting, and strategic planning., • A creative, solution-oriented mindset with a passion for hospitality and relationship-building., • Excellent communication, presentation, and negotiation skills., • Bachelor’s degree in hospitality or related field preferred., • Experience with IHG systems or Delphi is a plus. What’s In It for You • Competitive salary: $105,000 – $110,000, • Comprehensive benefits package including:, • Health, dental, and vision insurance, • 401(k), • Paid time off, • Employee discounts, • Referral bonus program, • A culture that values collaboration, innovation, and growth., • Real opportunity to advance your career and make a lasting impact. If you’re ready to take the next step and lead with passion, vision, and purpose, apply today and become the driving force behind our continued success. Company DescriptionSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience. At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive. We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients. At Gecko Hospitality, you certainly have... more choicesSince 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r\n\r\nOur national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have... more choices

Job Description Job Title: Overnight Front Desk Agent Location: Best Western Plus Meadowlands- Secaucus, NJ Job Type: Full-time/Part-time Shift: Overnight (11 PM - 7 AM) Position Overview: The Overnight Front Desk Agent is the first point of contact for our guests during the night shift, responsible for delivering exceptional customer service while ensuring the smooth operation of the hotel during overnight hours. This role requires a detail-oriented, proactive individual who can handle various tasks, including check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring the security and safety of the hotel. Key Responsibilities: • Greet and welcome guests upon arrival in a friendly and professional manner., • Conduct efficient check-in and check-out procedures, processing payments and ensuring accurate billing., • Respond to guest inquiries and requests promptly, providing information about hotel services, local attractions, and amenities., • Manage room reservations, cancellations, and modifications through our hotel management system., • Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management., • Handle guest complaints with professionalism, seeking to resolve issues in a timely manner., • Maintain cleanliness and organization at the front desk and lobby area., • Prepare and distribute nightly reports and documentation as needed., • Assist in light housekeeping duties, restocking supplies, and maintaining inventory., • Collaborate with security and housekeeping teams to ensure guest satisfaction and safety., • Stay informed about the hotel’s policies, procedures, and promotions to provide accurate information to guests., • Perform other related duties as assigned by the management. Qualifications: • High school diploma or equivalent; additional hospitality-related education is preferred., • Prior experience in front desk operations or customer service, • Strong communication and interpersonal skills., • Ability to work independently and make sound decisions in a fast-paced environment., • Proficient in computer software and hotel management systems., • Excellent problem-solving skills and attention to detail., • Flexibility to work overnight shifts, weekends, and holidays., • Ability to lift and move items up to 25 pounds and stand for extended periods. What We Offer: • Health, dental, and vision insurance options, • Paid time off and holiday pay, • Employee discounts on hotel stays and amenities, • Opportunities for professional development and career advancement Best Western Plus Meadowlands is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Security Manager is responsible for overseeing all security operations across the property, ensuring the safety of guests, staff, and assets while maintaining a discreet and guest-forward approach aligned with Faena’s brand. This role develops and implements security procedures, supervises the security team, and coordinates emergency response and risk mitigation strategies. This position has an annual compensation of $85,000 per year. DUTIES AND RESPONSIBILITIES * Manage daily security operations including shift scheduling, patrols, access control, and incident reporting * Lead training and oversight for all security personnel, including emergency response, customer service, and de-escalation protocols * Liaise with local law enforcement, fire department, and emergency services as needed * Develop and implement safety policies, evacuation procedures, and crisis management protocols * Maintain and monitor security systems (CCTV, access control, alarms) and report maintenance needs * Coordinate coverage for VIP guests, high-profile events, and public access areas * Conduct risk assessments and incident investigations, producing detailed reports * Work collaboratively with departments including Rooms, Events, and Engineering to ensure integrated property safety * Maintain compliance with all relevant city, state, and OSHA security regulations Qualifications * 5+ years of progressive experience in security or safety management, preferably in luxury hospitality, nightlife, or event environments * Prior supervisory or managerial experience in a unionized setting preferred * NYS Security Guard License required; Fire Safety Director Certification strongly preferred * CPR/First Aid/AED Certification required * Knowledge of surveillance systems, hotel property layouts, and threat assessment protocols. SKILLS * Calm, composed leadership under pressure * Excellent communication and team coordination skills * Strong decision-making in real-time situations * Discreet and professional demeanor with guests and high-profile clientele * Detail-oriented with clear documentation and reporting ability PHYSICAL DEMANDS AND WORK ENVIRONMENT * Endure various physical movements throughout the work areas * Ability to move safely in uneven terrain or in confined spaces * Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift * Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Reporting to the Managing Director, responsibilities and essential job functions include but are not limited to the following: • Responsible for establishing all sales quotas, calls, referrals and revenue objectives as outlined in the budget and quarterly action plans for sales managers., • Leads the development and execution of strategies, tactics and actions plans and ensures individual booking goals are met for all members on the team., • Administers bonus and incentive programs., • Maintains open communication with global sales and Americas region corporate sales and marketing office colleagues., • Prepares weekly, monthly, quarterly and annual reports as required and analyses external reports and resources to establish hotel’s market position (Ex: STR report, competitive shopping report, etc.). Collaborates with Director of Revenue Management on preparing timely and accurate forecasts., • Identifies opportunities to increase on-going and additional revenue streams and creates value by challenging existing processes, encouraging innovation and driving necessary change., • Prepares and administers hotel’s budget and marketing plan to achieve total hotel revenue goals., • Provides customer intelligence and evaluation of market & economic trends and adapts sales strategy to meet/exceed customer expectations, generates increased revenue and ensures competitive position in our marketplace. Communicates changes and potential revenue opportunities to leadership team., • Ensures follow-up and actions plans to build guest satisfaction, colleague engagement, RevPAR and Six Simple Sales Standards results., • Demonstrates knowledge in revenue management, ensuring revenues/yields are achieved, • Oversees SEM/SEO initiatives and the management of all online profiles including brand.com, OTA’s, wholesalers and all other key sites., • Coach leaders of revenue-generating departments in developing effective revenue strategies and setting aggressive goals that will drive financial performance., • “Hires the Best” for the property-based sales and marketing leadership team and provides on-going coaching, training and action plans to promote development of managers and their direct reports., • Supports team in managing wages and controllable expenses, such as advertising, promotions, travel expenses, operating supplies, etc., • Identifies and develops marketing communication activities, analyses marketing opportunities, develops and executes creation and distribution of collateral (photos, print, direct mail, web pages, etc.) to support marketing/advertising., • Works with public relations and programming managers to identify opportunities for marketing communication strategies, to ensure maximum results from combined sales and public relations activities and to co-ordinate activities and campaigns, • Develops strong partnerships with local and external organizations to further brand/product awareness and advises brand and regional teams of brand growth opportunities., • Excellent leadership skills and ability to inspire a team of sales & marketing professionals, providing strong professional and emotional support., • Experience in luxury hotel(s) in luxury destination(s)., • Able to operate in a complex environment which goes well beyond that found in a typical hotel., • Knowledgeable in all aspects of hotel sales, marketing, public relations, distribution and analytics., • Creative, • Able to build and/or maintain an organized, disciplined and effective sales organization., • Bachelors degree in a relevant field, • Five years hotel sales experience as DOSM., • Knowledge and experience in advertising and promotional activities., • Exceptional communication and interpersonal skills and strengths in innovation, energy, and results-orientation., • Strong leadership skills and experience coaching and directing teams, • Creative, effective and passionate individual with a high level of professionalism and human relations abilities., • Computer literate, • Appropriate financial knowledge and analytical/quantitative skills Additional Information All your information will be kept confidential according to EEO guidelines. Visa Requirements: Must be legally authorized to work in the United States.

Job DescriptionJob Description United Security Services, Inc. is a fast growing company with many opportunities for growth and advancement. We are security professionals with hospitality-focused training. Once on board, security personnel deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and only hire people who care about our clients and about the businesses and facilities in which they serve. From security officers to security management, United States Security Service employees thrive on providing exceptional service. We seek to employ qualified security professionals for a high profile hotel, located in a Midtown Manhattan location. Requirements • A valid New York State Security Guard license, • All Security training must be up to date, • High School Diploma or GED preferred, • Flexible availability to work, • F03 COF Fireguard License, • CPR Certified, • 1 Year of verifiable security experience, • Prior hotel security preferred, but not required, • Must be able to stand, patrol, and work outdoors if necessary, • Strong Computer skills (Typing, Internet, MS Office), • Provide a safe and welcoming environment for guests and fellow hotel personnel, • Patrol guest areas for unusual, dangerous, or illegal activity and unauthorized individuals, • Respond to Medical Emergencies, provide basic first aid to injured colleagues and guests, • Maintaining exceptional communication, hospitality, and interpersonal skills, • Complete security checks and follow post orders as directed by the hotel, • Report necessary incidents and occurrences during each scheduled shift, • Keep a log with hourly entries, • Conduct employee bag checks, • Access control of all contractors coming in to the property NY License No. 11000186816

Job Description A phenomenal investment firm in MIDTOWN EAST is seeking an energetic, poised, and eager Executive Assistant to join their IR Team. This is an incredible opportunity for an EA to get hands-on experience within investor relations while working alongside a wonderful team. The company values a great culture of team-oriented individuals. This role is full time in office Monday- Friday, 9am-5pm. $95-105k base + discretionary bonus + comprehensive benefits package Responsibilities include but are not limited to: • Manage and organize complex calendars, scheduling internal/external meetings, prioritizing the teams time, • Coordinate international and domestic travel including flights, hotel reservations, ground transportation, dining reservations; creating detailed itineraries, • Overseeing/completing monthly expense reports and handling follow-ups as needed, • Assist in the coordination and preparation of materials for meetings, including agendas, presentations, book binding, • Working with the CRM system, DealCloud managing notes, contacts, updates, investor tracking, • Event planning (as needed) including investor meetings/roadshows/conferences, • Adhoc projects Qualifications: Bachelor’s Degree 3+ years of related experience working in an assistant role, preferably within IR • Microsoft Office (Outlook, Word, Excel) skills

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Job Title: Front Desk Agent Location: Best Western Plus- Secaucus, NJ Department: Front Office Reports To: Front Office Manager FLSA Status: Non-Exempt Job Summary: We are seeking a friendly and professional Front Desk Agent to join our team at Best Western Plus Secaucus. The ideal candidate will be the first point of contact for our guests, providing a warm welcome, efficient check-in and check-out processes, and exceptional customer service throughout their stay. The Front Desk Agent will handle guest inquiries, manage reservations, and ensure a seamless experience for all visitors. Key Responsibilities: • Greet guests upon arrival with a warm and friendly demeanor, ensuring they feel welcome., • Check guests in and out efficiently using the hotel's property management system., • Manage reservations, including modifications and cancellations, ensuring accuracy and attention to detail., • Respond to guest inquiries regarding hotel amenities, services, and local attractions with comprehensive knowledge., • Handle guest complaints and concerns professionally, ensuring swift resolution to enhance guest experience., • Process payments, maintain accurate billing, and manage financial transactions., • Assist with the coordination of guest services, such as transportation, room service, and special requests., • Maintain the cleanliness and organization of the front desk area and lobby., • Communicate effectively with other hotel departments to ensure guests’ needs are met., • Support the management team with administrative tasks and other duties as assigned. Qualifications: • High school diploma or equivalent; hospitality degree is a plus., • Previous experience in a front desk or customer service role preferred., • Proficient in computer systems, including property management software and Microsoft Office Suite., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and attention to detail., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Flexibility to work various shifts, including evenings, weekends, and holidays. Physical Requirements: • Ability to stand for long periods and lift up to 25 pounds., • Must be able to navigate the hotel’s premises and assist guests with their luggage when needed. What We Offer: • Competitive salary and benefits package, including health insurance, paid time off, and retirement savings plans., • Opportunities for professional growth and development within the company., • A dynamic and supportive team environment. If you are a motivated individual with a passion for hospitality and a desire to create memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Best Western Plus Secaucus.

Job Description Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar. About us: Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point. After launching in New York City in 2019, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas. Glowbar’s Core Values: • Driven: We are goal-oriented and results focused, • Outgoing: We are passionate about our team and clients in everything we do, • Problem Solving: We are scrappy problem solvers considering every option, • Enthusiastic: We are warm and lead with positivity, • Self-Aware: We understand our impact on others, • Customer Focused: Building strong relationships and delivering people-centric solutions., • Communicates Effectively: Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences., • Ensures Accountability: Holding self and others to meet commitments., • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives., • Situational Adaptability: the ability to adjust to new situations and challenges by being flexible and open-minded., • Interpersonal Savvy: Is able to adjust communication style when directing work to each individual team member's preferred communication style. Is able to read body language of both clients and team members to determine when to intervene in client / team member interactions Studio Leadership: • Lead and develop the careers of a studio team, consisting of Studio Guides (front desk) and Estheticians (service providers); being the direct line manager for the Studio Guide Team, • Maintain studio(s) to Glowbar standards, ensuring all Studio Guide and Esthetician duties are adhered to, • Sustain a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment, • Ensure studio teams are adequately supported during training and day-to-day, • Provide feedback to Studio Manager on progress and challenges, paired with suggestions, • Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed at 1 or 2 studios, • Collaborate on scheduling, ensuring staffing accuracy and schedule optimization, • Support inventory management and forecasting to ensure accurate replenishment levels and retail and professional product availability, • Manage all client support conversations stemming from studio inbox, client surveys (NPS) and Google reviews, • Assist with facilities ticket management and audits in collaboration with the Operations team, • 2+ year(s) of hospitality management experience (i.e. fitness, restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior team management and customer service; experience opening a store/studio from the ground up a plus, • Must love hospitality and interacting with people, • Must love being a servant leader and prioritizing feedback and development for the studio team, • Strong understanding of retail operations, policies, and procedures, • Must have the ability to prioritize and multi-task within a fast-paced environment, • Must be a forward-thinking problem-solver with a strong work ethic who has compassion for employees and clients, • Passion for beauty, skincare, learning and trying new things every day!, • Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability, • Open availability 7 days a week At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: • Frequent standing, walking, and movement throughout the entire shift, • Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies, • Climbing up and down stairs during shift operations, • Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary), • Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas, • Performing operational tasks such as restocking, organizing supplies, and light cleaning, • Medical dental and vision insurance largely paid for by Glowbar, • Paid Time Off, • Paid Sick Leave, • Paid Holidays, • Short and Long Term Disability Insurance, • Life Insurance, • Commuter benefits, • Accident and Critical Illness Insurance, • Employee Assistance Program (EAP), • Annual Glowbar Membership with 2 guest passes, • Employee discounts on retail product, • Community giveback, • Friends and family discounts, • Team member referral bonuses, • Career advancement and continuing education opportunities, • Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more, • Pay: $22 - 24/hour

Job Description Assistant General Manager Location: New York, NY We are seeking a dynamic and experienced Assistant General Manager to help lead daily operations at a high-volume, upscale restaurant. The ideal candidate is a hands-on leader with a passion for hospitality, a sharp eye for detail, and the ability to inspire and motivate a diverse team to deliver exceptional guest experiences. Responsibilities: • Support the General Manager in overseeing all aspects of restaurant operations, including service, staff performance, and financial results., • Lead, train, and mentor front-of-house teams to maintain high service standards and a polished guest experience., • Collaborate with the culinary team to ensure seamless coordination between front and back of house., • Manage labor costs, scheduling, and daily floor operations to ensure efficiency and profitability., • Oversee guest relations and resolve issues promptly with professionalism and grace., • Monitor adherence to health, safety, and sanitation standards., • Assist in executing marketing initiatives, special events, and brand-driven programming., • Contribute to a positive, team-oriented work culture that reflects the restaurant’s commitment to excellence and hospitality. Qualifications: • 3+ years of management experience in a high-volume, full-service or fine-dining restaurant., • Strong leadership, communication, and organizational skills., • Proven ability to manage staff, budgets, and operations in a fast-paced environment., • Deep understanding of hospitality and guest service standards., • Proficiency with POS systems and restaurant management software., • Flexible schedule with availability for evenings, weekends, and holidays. Compensation: Competitive salary, performance-based bonuses, and comprehensive benefits package. Company DescriptionGecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts. With Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers. Our national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.Gecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023 & 2024 list of America’s Best Recruiting Firms, offers the largest selection of hospitality, restaurant, hotel, resort and club management positions. Our hospitality-exclusive team covers all 50 states and Canada and offers professional placement services with over 120 dedicated hospitality experts.\n\nWith Gecko's extensive list of hospitality recruiter services, we get you and your resume in front of the hospitality industry's leading decision makers! Better yet, Gecko has exceptional national, regional, and local relationships and is well respected in the hospitality industry for enhancing hospitality careers.\n\nOur national network consists of 80 regional offices driven to meet the needs of the hospitality industry. From Las Vegas casinos to the finest New York hotels, Gecko recruits management positions for all facets of the hospitality industry. Gecko boasts generations of hospitality recruiting experience, consisting of over 1,900 collective years, that furthers the careers of those seeking professional management positions. Contact us today and we will get you in touch with one of our experts to discuss your opportunities.

Job Description Vice President of Sales & Marketing SUMMARY: The Vice President of Sales & Marketing will be a senior strategic leader within the M&R Hotel Management Executive Team tasked to outline the course, develop the vision, and implement the strategic plan that will drive our hotels to increased market share, greater recognition, and higher revenues. RESPONSIBILITIES: • Partner with M&R Executive Team to strategically align company direction as it relates to development and implementation of consistent company-wide sales and marketing initiatives., • Provide guidance and direction to sales team to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives for the entire collection of hotels., • Partner with hotel leadership team to develop short- and long-term planning and operations of the hotel sales division including but not limited to direct sales efforts follow-up and proper sales administration and training., • Collaborate with the hotel leadership team to ultimately influence the marketing advertising sales plans activities programs strategic plan and annual budget for their region and/or portfolio of hotels; manage within approved plans and budgets., • Drive overall digital marketing strategies including search engine optimization (SEO), search engine marketing (SEM), and social presence (social reputation and social media)., • Analyze and report monthly digital performance metrics and broader hotel performance data to stakeholders., • Support sales operations regarding promotional and tactical marketing, e-Tools, and electronic media., • Create distribution strategy and annual plans to maximize online revenue and profitability across independent and branded hotels., • Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment., • Establish and maintain effective working relationships with agencies and media representatives and use these relationships to develop new business opportunities., • Act as liaison with public relations vendor to develop press releases, prepare information for media kits, and other public relations issues., • Conduct on property visit to hotels within M&R Collection to assess strength of sales leadership strategic culture and adherence to company’s established regulations company standards sales standards and sales metrics., • Conduct market research to identify opportunities and threats, staying abreast of industry trends., • Train all respective Area Directors of Sales, Director of Sales and Sales Managers within assigned portfolio(s) on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue., • Work closely with Revenue Management teams to optimize pricing strategies and revenue., • Oversee the Profit and Loss (P&L) performance for the sales and marketing department, ensuring financial targets are met., • Collaborate with Finance teams to develop and manage budgets, forecasting revenue and expenses., • Partner with hotel/sales leadership and/or People & Culture Team in order to attract, retain and motivate the Associates; hire, train, develop, empower, coach and counsel and conduct performance and salary reviews including progressive discipline as appropriate., • Attend and/or conduct daily/weekly/monthly meetings and any other functions required by the Executive Team to provide training and feedback on a rotational basis., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Bachelor’s degree in Marketing, Business, Hospitality Management or related discipline., • Minimum 10 years of progressive sales and e-commerce experience within the hospitality industry., • Multi brand and market experience preferred., • Strong working knowledge of C and brand sales platforms (e.g., CI/TY, Delphi, TravelClick, CVENT, PMS)., • Deep understanding of digital marketing in the hospitality sector and superior knowledge of social media and various OTA distributions models., • Demonstrable experience and knowledge of direct hotel sales, ecommerce, and revenue management., • Strong leadership skills and ability to lead change, mentor, offer constructive feedback and motivate individuals., • Excellent communication and presentation skills including experience with related tools, software, and formats., • Strong leadership presence with the proven ability to influence and drive change with senior leaders in scaling the organization and establishing business goals for growth., • Must possess attention to detail, confidentiality, integrity, and the ability to maintain a high level of professionalism in a fast-paced dynamic environment., • Demonstrated leadership skills, evidenced by effectively working as a partner with other executives and stakeholders with strong, demonstrable oral communication skills, including the ability to present to internal and external audiences on technical aspects., • Reputation as a team player with a strong work ethic, integrity, candor, and willingness to accept responsibility and accountability for driving issues to resolutions., • Willingness to travel up to 50%., • This is an on-site position located in New York, NY.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent, hourly rate $20.00. Night Audit Shifts rate of pay $22.00 REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Salary: $28/Hr-$32/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary Working as a Senior Receptionist will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client. The Senior Receptionist will be responsible for engaging all Clients, Guests, Vendors, and Employees entering the reception center, and will always display an energetic, friendly, approachable demeanor. Responsibilities -Supporting the Reception Services Manager by ensuring that every guest is greeted with enthusiasm and has a memorable experience. -Greet all guests/visitors, ensure eye contact is made within 10 ft. of entrances -Greeting internal and external clients with a smile, acknowledging them promptly, using the agreed welcome “Good Morning/Good Afternoon…” -Act as way-finders and hospitality services resources for all guests. -Speaking freely and warmly, engaging clients and guests while efficiently assisting in the check-in process or escorting them to their destination -Register guests in building security system -Escort guests to their destination -Assist customers in booking conference room according to their needs -Reviewing and committing to memory the profiles of VIP guests expected for the day. -Recognizing and welcoming VIP guests using service excellence standards. -Maintaining a strong awareness of business activity and communicating all updates with your team members. -Communicating effectively with team members and passing on necessary information to colleagues that may arise during the escorting process. -Aid according to business needs e.g. lunch cover, callouts, and general support. -Supporting the training of new associates and completing checklists accordingly. -Taking part in the cross-training program which covers all areas of the department, when available. -Building and maintaining a relationship with employees and repeat guests, enhancing their overall experience. -Adheres to Standard Operating Procedures -Ensure all issues are communicated to the Reception Services Manager and employees where necessary -Maintains an understanding of the client culture, key areas of activity and creating “transparency” by serving as an extension of the client -Having a thorough understanding of the Firm’s emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency. -Adhering to Hospitality signature look -Ability to memorize FAQ‘s and speak knowledgably about the building, surrounding areas, transportation, local restaurants, and New York City ‘happenings. -Frequent standing and walking in the building lobby throughout shift. -Frequent lifting and carrying up to 30 lbs. -All other duties as assigned Key Competencies -A High School Diploma with two years of relevant Hospitality or Customer Service experience in a hotel or corporate hospitality environment -Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously. -Excellent oral and written communication skills. -Strong computer skills and knowledge of Office technology and equipment. -Ability to work calmly and effectively in stressful situations. -Exceptional client service skills to exceed expectations -Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. -Discreet, ethical and committed to maintaining a high degree of confidentiality Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1476694 Rapport a specialized division of FLIK Hospitality Group

Job Description Service Director Responsible To: General Manager The Place: Nestled in the heart of SoHo at The Mercer, Sartiano’s combines Italian heritage and fare with a modern fine dining experience. Sartiano’s was created by prominent lifestyle architect, Scott Sartiano, with culinary direction from three-time James Beard award winner Chef Alfred Portale. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Executive Chef: Chef Chris Lewnes, a Brooklyn-born Italian American, grew up surrounded by the flavors and aromas of Italian American cuisine in central New Jersey. After attending Rutgers University and earning a degree in journalism, Chris decided to embrace his love for cooking and pursue a career in the culinary arts. As fate would have it, Chris was approached by Chef Alfred Portale with the exact opportunity he had been waiting for: the position of Executive Chef at Scott Sartiano's namesake restaurant, Sartiano’s in The Mercer Hotel. Chris is excited to work alongside Chef Portale, a pioneer of New American cuisine, in a legendary location, and finally get the chance to share his love for Italian American cuisine in New York. The Role: The Service Director is a key leadership position responsible for ensuring exceptional guest experiences, overseeing front-of-house operations and maintaining the highest standards of service. The ideal candidate will possess strong leadership skills, staff development strategies through training and an unwavering commitment to hospitality excellence. The Responsibilities: 1. Guest Experience • Ensure all guests receive an elevated, memorable dining experience., • Address guest feedback promptly and professionally, resolving issues to maintain high satisfaction levels., • Cultivate a welcoming and luxurious atmosphere in alignment with the restaurant's brand and standards. 2. Team Leadership and Development • Recruit and train front-of-house staff, predominantly servers., • Conduct regular training sessions to uphold service standards and enhance team performance. 3. Operational Excellence: • Oversee daily service operations to ensure seamless execution, including table management, server scheduling and shift supervision., • Collaborate with the kitchen and bar teams to synchronize service flow and optimize guest satisfaction., • Monitor and maintain the cleanliness, ambiance, and readiness of the dining area. 5. Standards and Compliance: • Ensure compliance with all health, safety, and licensing regulations., • Maintain the integrity of the restaurant's brand by enforcing fine dining service standards., • Stay updated on industry trends and implement best practices to continually elevate the guest experience. Qualifications & Disposition: -Minimum 2 years experience in a related position -Strong knowledge of NYS sanitation regulations and food handling -NYC Food Handler Card strongly preferred -Individual must possess a good work history and stability -Proficient in all aspects of wine and spirits service with great attention to detail -Strong knowledge of food and beverage -Working knowledge of wine and confident speaking on selections -Ability to inspire staff to achieve their potential through structured training and floor presence -Flexible in scheduling and able to work extended hours to meet business demands -Strong financial acumen and strategic planning

Job Description Director of Sales Renaissance New York Harlem Hotel Join the Renaissance New York Harlem Hotel, where we are dedicated to delivering high-quality products/services while maintaining a dynamic and innovative work environment. We pride ourselves on fostering a culture of inclusivity, collaboration, and continuous growth. We are seeking an experienced and strategic Director of Sales to lead our sales team in achieving revenue goals, expanding market presence, and enhancing customer relationships. The ideal candidate will have a proven track record in sales management and a deep understanding of market dynamics. • Develop and implement comprehensive sales strategies to drive business growth and expand market share., • Lead, motivate, and mentor a high-performing sales team to achieve individual and team sales objectives., • Collaborate with executive leadership to align sales strategies with overall company goals and objectives., • Analyze market trends and competitor activities to identify opportunities for increased sales and market penetration., • Establish and maintain strong relationships with key clients, ensuring a high level of customer satisfaction., • Monitor sales metrics and adjust strategies as necessary to meet changing market conditions and resource allocation., • Prepare and present detailed sales reports and forecasts for senior management. Qualifications: • Bachelor’s degree in Business Administration, Marketing, or a related field. An MBA is preferred., • Proven experience as a Director of Sales or in a similar role with a successful track record of meeting or exceeding targets., • Strong leadership skills with the ability to inspire and drive a sales team toward success., • Excellent communication and interpersonal skills, with the ability to effectively present to senior management and key stakeholders., • In-depth knowledge of market research and competitive analysis., • Ability to travel as needed. What We Offer: • Competitive salary and bonus package, • Comprehensive health benefits, • Opportunities for professional development and advancement, • A supportive and collaborative work environment How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications.

Job Description United Security Services, Inc. is a nationwide fast growing company with many opportunities for growth and advancement at our New York region. We are security professionals with rewarding careers that provide hospitality-focused training to give sense of purpose. Once on board we offer medical, dental, visual, and PTO benefits 30 days after working on a full-time basis, employee discount perks, and so much more. Be the STAR to deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and seek to hire people who care about our clients and about the businesses and facilities in which they serve. We are currently in search of Fire Life Safety Directors with Luxury Hotel experience; Are You That STAR?! Job Responsibilities • Monitor guest areas for unauthorized people, suspicious activity and/or any discrepancies., • Remain attentive to any abnormalities, all of which include any form of safety hazards, and emergency cases. Emergency response (i.e. fire, police, ambulance work force) should be reached in the event of any irregularities., • Direct and assist in emergency procedures, ensuring that the fire safety plan is executed accordingly., • Assure that all fire and safety systems, including fire alarms and smoke detectors are functioning; report any defective systems as needed., • Guarantee that information is neatly and appropriately recorded into to all log books in accordance with NYC Fire Code., • Ensure that Security Guards are present for their scheduled shifts and located at their designated post, • Ensure Security Guards are in full uniform, comply with post orders, and company policy., • Assist with any needs or requests hotel guests may have., • Maintain a hospitable and safe environment for all guests and hotel personnel., • High School Diploma or equivalent., • A valid New York State Security Guard License., • Minimum 2 year experience as Fire Life Safety Director required., • Valid Z89/F89 Fire and Life Safety Director COF., • All NY State required Security annual training certificates must be up to date., • Verifiable prior Security Supervisory experience preferred., • Previous hotel experience preferred., • Basic Computer knowledge (E-Mail, MS Office, Internet)., • Must submit and pass a drug screening., • Flexible availability preferred. EOE/Minorities/Females/Vet/Disability* United Security Services, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce. United Security Services, Inc. is committed to providing exceptional services and solutions to our clients and need your extraordinary work ethic to do so!

Job Description Queen Maeve is seeking a passionate and experienced Events & Floor Manager to join our dynamic hospitality team. We're looking for someone who thrives in a fast-paced, high-volume environment and loves delivering exceptional guest experiences. As our Events & Floor Manager, you'll be the main point of contact for all restaurant reservations, and special events - from the first inquiry to flawless execution. You'll ensure smooth day-to-day floor operations, maintain high service standards, and foster a warm, welcoming atmosphere for every guest. Key Responsibilities: * Oversee and manage all restaurant bookings and reservations using platforms such as Toast and Tripleseat. * Coordinate and execute all private and group events from inquiry through completion, ensuring seamless communication and client satisfaction. * Supervise front-of-house staff and ensure the highest level of guest service and operational excellence. * Collaborate closely with the management, culinary, and bar teams to deliver memorable experiences. * Monitor guest flow and table turnover to optimize seating and maximize revenue. * Handle guest inquiries, special requests, and any on-the-spot problem-solving with grace and professionalism. * Contribute to staff training, scheduling, and team motivation. * Maintain clear and detailed reporting for management on bookings, event performance, and guest feedback. Qualifications: * Minimum 3+ years of experience in a managerial or events coordination role within a high-volume restaurant, hotel, or hospitality venue. * Strong customer service and interpersonal skills - friendly, professional, and guest-focused. * Excellent organization, multitasking, and communication abilities. * Experience with Toast POS and Tripleseat (or similar reservation/event software) preferred. * Ability to stay calm under pressure and lead by example during busy service periods. * Flexible schedule - must be available for nights, weekends, and events as needed. What We Offer: * Competitive salary based on experience * Opportunities for growth within a dynamic and expanding brand * Supportive, collaborative team culture

Job Description Butler Hospitality is a Hospitality Tech Company that serves the world’s best hotel operators (Hersha, Real Hospitality, Crescent, M&R) to increase the efficiency of their food and beverage operations. Butler Hospitality takes over restaurants inside of full-service hotels and transforms their kitchens into delivery hubs that provide virtual room service and catering to nearby limited- and select-service hotels. BUTLER HOSPITALITY - IT Associate, New York City, NY. This role will require exceptional organizational skills. Assist with organization of multiple Restaurants launches within the same month, so you must be able to prioritize your time and manage project timelines. This position will also be coordinating (via phone/email/web-conference) with our vendors, the IT associate must be able to communicate clearly and effectively. This role does not require an extensive IT background, but you should be quick to learn new applications and processes. Qualifications • 2-year experience in an IT Associate role, • Bachelor's Degree (BA) in IT Related studies preferred, • Knowledge of computer networks, servers, and network clients configurations, • Computer hardware and software configuration skills are required, • Great Communication both written and verbal, • Competitive Salary, Performance Bonus, • Medical, Dental, Vision & 401K, • FSA & Commuter Benefits Powered by JazzHR UMIYtfnuyy

Job Description POSITION OVERVIEW: The Front Desk Manager / Assistant Manager, Front Office is responsible for the management of all aspects of the front office in accordance with Taj standards. Directs, implements, and maintains a Forbes Five Star service, management, and leadership philosophy, which serves as a guide to respective staff. KEY RESPONSIBILITIES • Maintain complete knowledge always of:, • All hotel features and services as well as hours of operation, • All room types, numbers, layout, décor, appointments and location, • All room rates, special packages and promotions, • Daily house count and expected arrivals / departures, • Room availability status for any given day, • Review daily arrivals to ensure proper handling of VIPs and Return Guests, groups, etc. and to escort VIPs and Return Guests to their rooms., • Supervision of Front Desk agents ensuring the smooth flow of operations, • Ensure SOP’s are adhered to and system in place to monitor it daily, • Ensure Front Desk agents are constantly reminded of the Taj Standards and Forbes Five Star Standards, • Responsible to ensure guest comment cards with negative feedback are followed up on with the guest and staff where applicable, • Counsel and ensure accountability of team; always keeping moral high, • Ensure relevant training for the department is carried out and completed, • Communicate with Executive Team and Head of Department on a daily basis to review business status and ensure effective handover of operation and follow up items, • Handle disciplinary problems and counsel employees according to hotel work rules and standards, • Monitor the staff interaction with guests, ensuring prompt and courteous service; resolve all discrepancies and glitches, • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to Forbes Five Star standards, • Responsible to ensure important information is shared daily with the entire team and the managers., • Display creativity and take initiative to improve the operation., • Work with and assist all other department as necessary with their job functions to ensure complete and optimum guest satisfaction, • Communicate closely with accounting for any issues related to finance, • Handle guest complaints according to standards ensuring guest satisfaction, • A minimum of 3 years of front desk management experience, • Experience in the luxury hotel market is preferred, • Degree in Hospitality Management is a plus, • Prior experience in a union environment highly preferred, • Strong leadership and customer service skills is necessary, • Previously demonstrated leadership skills supporting a diverse team focusing on achieving excellence, interdepartmental teamwork, and exceptional customer service, • Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination, • Must be able to work in a fast-paced environment; all shifts including overnights, • Excellent communication skills, both written and oral, • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position:* While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period. Force:* Lift and/or move and/or push up to 50 pounds without assistance.

Job Description Jean-Georges Restaurant is seeking a detail-oriented and guest-focused Minibar Attendant to join our team. THE BRAND Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations. POSITION SUMMARY The Minibar Attendant is responsible for maintaining and replenishing minibars in guest rooms, ensuring accuracy in billing, and providing exceptional service to our guests. ESSENTIAL JOB RESPONSIBILITIES • Stock the supply cart with all necessary items, ensuring all products are labeled and unexpired., • Organize and put away any delivered minibar items., • Gather minibar maps, vacant list, check-out list, and occupied list daily., • Prioritize checking rooms based on the lists provided, starting with priority and vacant rooms., • Ensure all checks are closed out to the appropriate rooms and folios daily., • Maintain accuracy of the Minibar Logs., • Stock the minibar cart and start room checks from the top floor., • Replenish minibar items, remove expired or extra items, and take photos of the refreshed minibar., • Engage with guests politely and professionally, ensuring their needs are met., • Assist the Manager with daily and weekly inventory., • Ensure consistent communication with staff and management., • Demonstrate knowledge of Department of Health (DOH) standards and ensure compliance with occupational, health, and safety standards., • Maintain impeccable standards of cleanliness and appearance., • Follow directions and maintain good working relationships with supervisors and managers., • Utilize the computer system and read all orders., • High school diploma or equivalent., • 2 years of related experience in a high-volume, fine-dining hotel is desirable., • Dedication to delivering exceptional hospitality and guest satisfaction., • Excellent interpersonal and communication skills., • Well-organized with precise attention to detail., • Ability to operate point-of-sale systems., • Capable of following directions and executing tasks effectively., • Commitment to maintaining high standards of cleanliness in both workspace and service areas., • Professional and polished demeanor., • Ability to work both independently and in a team environment., • Operate ethically to protect the assets and image of the company., • Strong work ethic, team player, and customer-focused approach., • Ability to work a flexible schedule including days, nights, weekends, and holidays., • Ability to perform the essential job functions consistently, safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards., • Must be able to lift and carry up to 25 lbs., • Ability to stand for prolonged periods of time., • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. The base pay range for this position is $20 - $22 per hr. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, skills, etc. Jean-Georges is an Equal Opportunity Employer.

Job Description [For best results, please ensure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] This is a full-time position with an annual salary of $90,000 per year. Some flexibility is required for social events and scheduling emergencies. The ideal candidate will also be a Certified Pool Operator. APPLY HERE- Are you passionate about delivering best-in-class service in a luxury setting? NFC Amenity Management, the nation's leading provider of amenity and hospitality services, is seeking a dynamic Lifestyle Director to oversee amenity operations at one of New York City’s premier residential communities. This role is a unique opportunity to lead a high-performing team and curate exceptional experiences across fitness, spa, and pool services in a luxury high-rise setting. Key Responsibilities • Oversee daily operations of on-site amenities, including fitness, spa, and pool facilities., • Serve as the visible leader of the operation, exemplifying its core values and setting the standard for service excellence., • Manage, motivate, and train a team of amenity professionals to ensure a culture of excellence, accountability, and proactive customer service., • Oversee and track staff attendance and job performance to ensure service standards are met., • Collaborate with property management and residents to deliver engaging lifestyle programming and resident events., • Set and enforce service expectations, SOPs, and performance standards across all departments., • Ensure facility standards, cleanliness, safety protocols, and equipment maintenance are upheld., • Adhere to and enforce OSHA and Department of Health regulations and safety standards., • Provide operational reporting and participate in budget management and staffing planning., • Proactively identify and recommend necessary repairs and potential facility upgrades., • 3+ years of experience in hospitality or amenity operations, preferably within luxury residential, hotel, or spa settings, • Proven leadership experience managing multidisciplinary teams (fitness, spa, pool, or concierge), • Exceptional interpersonal, communication, and organizational skills, • A passion for delivering outstanding resident and guest experiences, • Experience implementing service standards and team training initiatives, • Certified Pool Operator (CPO) license is a plus, but not required At NFC, we give the best of ourselves every day. You’ll be joining a national team recognized for innovation, service excellence, and creating elevated residential lifestyles. We offer: • Competitive compensation, • Professional development opportunities, • A supportive leadership team and growth-oriented culture Check out our website at nfcam.com and join our Social Networks: Benefits • Weekly Pay!, • Paid Training., • A long list of discounts and benefits is available to all employees., • Cellphone and other reimbursements for some applicable positions., • State-required healthcare benefits are available to qualifying employees in applicable areas., • Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas., • Start earning generous paid time off as of your first day., • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. #ZR At the time of this ad, the pay is $90,000. Similar positions have been posted for other locations at $95,000 to $100,000. Company DescriptionSince 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between. The difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services. NFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.\r\n\r\nThe difference between a good community and a great one is determined by its amenities. That's why NFC exists - to provide your property with an unrivaled team of amenity experts that is well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, and we have made a name for ourselves as the nation's leading provider of luxury lifestyle services.\r\n\r\nNFC Amenity currently has over 2,500 service minded team members based in the following states: New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Illinois, Alabama, and Washington.

Job DescriptionPOSITION OVERVIEW: We are seeking a dynamic and enthusiastic Front Desk Agent to join our team and help to deliver the highest quality of service to our guests. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIES • Greet guests in a friendly and warm manner; perform guest check-in and check-out, • Review arrivals and departures for guest preferences to ensure guest satisfaction, • Provide information and act as a resource to our guests or hotel visitors, • Receives and acknowledge reservation requests, cancellations and changes, • Communicates guest requests and issues to the proper departments, • 1-2 years prior Front Office experience, • Luxury hotel experience preferred, • Hospitality degree preferred, • Must be able to handle multiple tasks in a fast-paced environment, • Excellent computer skills, including Microsoft Office and knowledge of a property management system, • Strong attention to detail, • A positive attitude and ability to work well with a diverse staff, • Physical ability to stand for long periods of time, • Leadership and customer service skills, • Have flexibility to work a varied schedule, including overnights and weekends, • Multilingual (preferred), • Ability to thrive in a fast-paced environment, • Strong communication and organizational skills, • Looking for growth and development into a supervisory/ management role PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Prolonged periods standing at a desk and working on a computer. Force: *Must be able to lift up to 15 pounds at times.

Job Description We are looking for a Service Director to join our team here at WS New York. WS New York is a restaurant and private club concept in Hudson Yards. WS New York has unparalleled access to the finest wines and spirits, world-class dining, and one-of-a-kind cultural events. This is a truly unique destination bound to become one of the world’s most coveted private clubs and restaurants. This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We offer a comprehensive benefits package, including medical/dental/vision, and paid time off after a required waiting period. We are extremely excited to build this team and create memorable experiences for all.Responsibilities:- Managing the daily operations of the Club and Tavern while maintaining a consistent management presence during service.- Oversee creating, teaching, and maintaining service standards of both The Tavern and The Club. • Being able to uphold our service standards while growing the culture at WS., • Affective at teaching product knowledge and being able to inspire a team to do more and achieve twice as much every day., • Controlling labor via schedule control and effective management of the business., • Leading from the front in creating memorable experiences for guests and staff alike., • Creating a strong regular base in The Tavern and maintaining and building a healthy membership in the club, • Maintain a high level of hospitality and professionalism with each Team Member, guest, and club member Qualifications: • Experience working with a door team in a fine dining and/or hotel environment, • Positive attitude, a sense of responsibility, and ownership of the position, • Appetite for creating memorable experiences for our guests and members, • The ability to stay calm and positive under pressure, • Detail oriented with writing, communication, and phone etiquette skills, • Team oriented with a strong sense of punctuality, reliability, and professionalism, • Computer literacy and proficiency with Microsoft Office, • Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high volume atmosphere, • Must display the image and philosophy set forth by the owner and restaurant management, • Fluent in both written and spoken English, • Be able to safely lift and easily maneuver items up to 30 pounds, • Be able to work in a standing position for long periods of time, • Must be comfortable with repetitive motions (such as walking, bending and standing) In accordance with the NYC Covid-19 Vaccine Mandate, all food establishment employees are required to show proof of Covid-19 Vaccine. WS New York provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests. Your Mission: Should you decide to accept... As Security Manager, you are responsible for monitoring and controlling staff entrances patrolling on a regular basis and managing undesirable behavior in order to deliver a safe Guest and teammate experience. You will be responsible for directing and administering the implementation of all safety and security programs and initiatives. Specifically, you will be responsible for performing the following tasks to the highest standards: You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty Gritty: What exactly you will be doing.... In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports, • Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property, • Serve as primary liaison with federal, state and local law enforcement, • Oversee the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner, • Coordinate additional personnel for Conference and Banqueting functions, • Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms, • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security, • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities, • Plan, deliver and facilitate regular teammate awareness training, • Be fully conversant of company terrorist procedures and convey to staff, • Be fully conversant with hotel Fire and Emergency procedures, • Responsible for management of key control within all departments, • Monitor and control staff entrances, (all the accesses at property as main entrance, parking, elevators, guests, vendors, employees, etc.), • Responsible for checking goods received and distributing You got skills? If you are able to perform the following, then you have come to the right place… • Stand for periods of up to 8-10 hours, • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star, while constantly advocating for your guests, • Understand the importance of completing a timely accident/incident report, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Adhere to hotel policies including but not limited to attendance, safety, behavior, • Current, legal and unrestricted ability to work in the United States, • A minimum of 5 years of loss prevention/security management experience is preferred, • Previous experience in hospitality is referred, • Proficient computer skills in MS Outlook, Word, Excel and PowerPoint

Job Description Job description Allied Risk Management is currently seeking applications for a Fire and Life Safety Director assigned to a distinguished hotel situated on the west side of Manhattan. We have full-time, part-time, and weekend positions available, and preference will be given to candidates with open availability. All applicants will be required to attend an in-person interview, resumes and references are required. REQUIRED: • T89, • Valid Drivers License or ID Card The duties and expectations for this role include, but are not limited to: • Life Safety Management, • Emergency Preparedness, • Fire Alarm Control, • Training and Supervision, • Recordkeeping and Compliance, • Coordination with Fire Departments, • Monitoring Fire Safety Systems About Allied Risk Management: Allied Risk Management is a locally owned and operated, women-owned security and technology firm that has proudly served New York City and the surrounding areas for over 17 years. We are committed to delivering exceptional service, highly customized and comprehensive security solutions, and the most current and advanced technological offerings. Our mission is to foster secure environments for our clients to conduct their business through innovative and comprehensive security solutions designed to mitigate risks, protect assets, and preserve lives. Our integrated systems, advanced technology, skilled personnel, effective communication strategies, extensive expertise, and outstanding customer service contribute to the success of the businesses we serve. Job Types: Part-Time Sat 11P-7A & Pick up shifts Salary: From $27.00 Benefits: • Flexible schedule, • Health insurance, • Day shift, • Holidays, • Monday to Friday, • Night shift, • On call, • Overnight shift, • Overtime, • At least five years in fire safety, • High school diploma or GED, • Training- Complete formal fire safety training All applicants will be required to attend an in-person interview, resumes and references are required.

Job DescriptionWho we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… As Security Agent, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behavior in order to deliver a safe Guest and teammate experience. As the security guard, you would be responsible for assisting with all safety and security programs and initiatives. Specifically, you will be responsible for performing the following tasks to the highest standards. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world-class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all-inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide an “out of this world” customer service experience for our guests: • Help lead investigations of accidents, thefts, property loss, unlawful activities, and complete corresponding incident reports, • Patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions, • Direct response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property, • Serve as primary liaison with federal, state and local law enforcement, • Oversee the administration and accuracy of all required reports and documentation, • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner, • Coordinate additional personnel for Conference and Banqueting functions, • Patrol all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms, • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security, • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities, • Plan, deliver and facilitate regular staff awareness training, • Be fully conversant of company terrorist procedures and convey to staff, • Be fully conversant with hotel Fire and Emergency procedures, • Responsible for management of key control within all departments, • Monitor and control staff entrances, (all the accesses at property as main entrance, parking, elevators, guests, vendors, employees, etc.), • Responsible for checking goods received and distributing You got skills? If you are able to perform the following, then you have come to the right place… • Stand for periods of up to 8-10 hours, • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star while constantly advocating for your guests, • Understand the importance of completing a timely accident/incident report, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Current, legal and unrestricted ability to work in the USA., • Minimum of 2 years of Loss Prevention experience., • Previous experience in hospitality preferred., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge. #LI-onsite

Job Description Trump International Hotel and Tower is seeking a Security Manager who will lead, coach, and counsel our Security Team as well as manage all functions within the Security Department. The Security Manager will also direct and implement the organization's safety and security program to promote a safe, healthy, and accident-free environment. Candidate must have a minimum of 2-3 years of security management experience preferably in a luxury hotel or high rise setting. Fire Safety Director License preferred. Ability to provide strategic leadership and guidance to a team is required. Qualified candidates will also have the following: strong interpersonal and communication skills (including electronic communication), strong leadership skills, strong critical thinking, complex problem solving skills, and be highly organized and able to manage multiple tasks simultaneously. Salary Range: $70,000 - $90,000 Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Job Description Are you someone who loves providing exceptional hospitality to both your guests and your staff? Are you a natural leader with a coach's mentality? Do you have a talent for creating regulars? Do you sweat the details and take ownership of your work? Castell Rooftop Lounge 260 West 40th Street inside of the Marriott AC Hotel on the 21st floor. At Castell Rooftop Lounge, we're in the business of taking care of people--and this ethos begins with our employees. We are currently seeking an energetic General Manager. This position is perfect for you if you have a dynamic floor presence, excellent leadership skills, meticulous attention to detail, and a genuine interest in others. In this role, you will provide guests with the best possible experience and creating a positive work culture by personally exemplifying our core values. You will ensure that the restaurant meets or exceeds its financial targets and overseeing the restaurant's preparedness for daily service and DOH inspection readiness. What we're looking for: • Relevant management experience in a similar role in a craft cocktail bar or high-end establishment, with a background in beverage management., • Desire and motivation to work with a lot of energy and positivity, • Proficient in managing beverage inventory, tracking product usage, and implementing cost-control measures to optimize stock levels and minimize waste., • Sufficiently technically savvy with proficiency with key systems and IT infrastructure (OpenTable, Toast, Restaurant 365, Dolce), • Food Handler's Certification from the Department of Health, • Proficient in Microsoft Office and Excel, • Ability to organize, prioritize, and plan ahead, • Understand and support managing financial implications of operational decisions, • A good sense of humor, • Work with great people who love hospitality, • Competitive salary based on experience paid weekly, • Flexible scheduling, • Benefits include medical, dental, vision, disability, life, and supplemental options, • Paid time off and discounted meals, • A strong company culture with high standards Evocative of the 1960s, with a bit of a Mad Men vibe, Castell’s beverage menu celebrates the iconic Martini and its various incarnations. Creative cocktails are based on the classic drinks of yore, served up with a twist of trend. A selection of reimagined tapas complements the dynamic list of mixed drinks, beer, wine and non-alcoholic spirits. We are an Equal Opportunity Employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law.

Job Description JOB TITLE: Front Desk Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.