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Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Our American Brasserie located in Midtown is looking for experienced Hosts for full-time hire. We’re looking for enthusiastic, customer-focused, friendly, and professional individuals with passion and capability for hospitality. Desired Qualifications and Expectations: • Minimum 2 years in food service/hospitality at a recognizable NYC restaurant, • Demonstrated ability to interact with guests, management, and co-workers with a high level of professionalism and enthusiasm, • Knowledge of running a restaurant front door, telephone etiquette, table management software, seating rotation, status updates, managing both reservations and wait list, handling delivery, café and multiple dining areas, floor plans, • Professional attire for the role, • Weekend Brunch Availability. What We Offer • Flexible schedules other than mandatory Brunch Availability, • Paid time off, health insurance, 401K, staff meals, and company dining benefit, • Advancement opportunities, on-going training and development, • The stability and professional environment of an established restaurant company, • A busy, successful, and enjoyable restaurant to work in Please respond with a resume for consideration for this role. We are an equal opportunity employer. ABOUT SARABETH’S At Sarabeth’s Central Park South, experience the perfect blend of contemporary American cuisine, welcoming high energy ambiance, and the renowned friendly service that defines our brand. A beloved NYC icon for more than 40 years Sarabeth’s is a must visit destination. Sarabeth’s Central Park South is ideally located near Central Park, just steps from the Plaza Hotel, Carnegie Hall, and the Museum of Modern Art. Within walking distance of Midtown’s top attractions like Columbus Circle, Rockefeller Center, and the Time Warner Center. Sarabeth’s is a quintessential NYC restaurant and the perfect spot for breakfast, brunch, lunch, dinner, drinks, or private events.

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated, and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Manager plays a vital role in supporting the Spa Leadership by overseeing the daily operations of the spa and ensuring a seamless guest experience. This hands-on position requires actively participating in scheduled shifts across various departments while maintaining operational excellence. Responsibilities include managing daily opening and closing procedures, cash handling, and facility maintenance, as well as assisting in the spa team's hiring, training, scheduling, and leadership. The Spa Manager is accountable for tracking and achieving financial targets by managing payroll, inventory, and cost controls and providing accurate financial reporting. Additionally, this role emphasizes maintaining high standards of customer service by acting as a key point of contact for guest feedback and resolving concerns promptly. By fostering a collaborative team environment and identifying opportunities for operational and financial improvements, the Spa Manager ensures the spa operates efficiently, meets profitability goals, and consistently delivers an exceptional experience for both guests and employees. Effectively communicates with guests and spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be provided in compliance with the Americans with Disabilities Act and state or local law. Must be authorized to work in the US. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and the spa team, demonstrating respect, sensitivity, and attentiveness and following all company guidelines., • Ensure spa team maintains safety, sanitation, and disinfection standards, properly cleans and sanitizes products, rooms, tools, and equipment, and follows TRILOGY and State Governing Boards' requirements and guidelines., • Ensure the spa team consistently delivers exceptional service by utilizing training materials and incentive programs to monitor performance, document compliance with service standards and policies, and motivate employees for success., • Assist Spa Leadership in coaching and counseling Employee Partners in alignment with TSH policies, ensuring accurate documentation and effective communication with Human Resources., • Assist Spa Leadership in spa team performance evaluations and reviews., • Assist Spa Leadership in maintaining up-to-date Service Provider licenses and renewals., • Assist Spa Leadership with Spa Attache, Spa Attendant, and Service Provider schedules, while monitoring labor levels., • Assist Spa Leadership in ensuring all monthly sales goals are appropriately tracked and achieved., • Maintain inventory levels by ensuring proper stock levels on retail and professional supplies., • Assist in monitoring inventory, product supply ordering, and end-of-month reporting., • Conduct daily treatment room checklist inspection, noting inconsistencies while working alongside the spa support staff., • Ensure Spa Attaches are kept well informed of treatments, groups, and other promotions., • Assist Spa Leadership with the interview, hiring process, onboarding, and training., • Provide guests with a tour of the spa facility, when needed., • Proactively support a positive resolution to guest-related concerns., • Properly log and track facility and maintenance issues, keeping Spa Leadership well informed of critical needs., • Must have a minimum of 2-year College Associate’s Degree or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have minimum of 1-3 years’ experience in customer service, spa, hospitality, sales and/or retail., • Previous Supervisory experience, preferred., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Must be proficient in Microsoft Office (Outlook, Word, Excel)., • Previous experience with Booker, Book4Time, Spa Soft preferred., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off The salary pay range for this role is $75,000 - $85,000. This rate is only applicable for jobs to be performed at Guerlain Wellness Spa at The Waldorf Astoria New York. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description Looking for a career where you can make a difference in someone else’s life? Where opportunities abound to advance your future, both personally and professionally? The Bristal Assisted Living is the place for you. You’ll thrive in a premier senior care organization that values you as an individual — not just your experience and skillsets, but your unique talents and energy. You’ll enrich the community in which you work, and that community will enrich you. We call what we do at The Bristal “hospitality with a higher purpose.” We know you’ll make an impactful difference. Because the difference is you. Come join us! As a luxury assisted living community, we operate much like a high-end hotel. And that means delivering the ultimate experience in guest services and hospitality every day and in every way. We are seeking an experienced, responsible and well-mannered Porter to create and maintain a clean, comfortable and safe environment for our residents throughout our community. You will be required to maintain the cleanliness and orderliness of our busy common areas, including bathrooms, function rooms, stairways, hallways, the parking lot, sidewalks, windows, carpets, floors and all other public areas, as required. You will often come into contact with residents, resident families, other guests and team members, and we expect you to maintain a friendly, courteous and positive attitude at all times, so that these encounters are always pleasant and professional. In this role you will be cleaning assigned common areas of the community in accordance with the guidelines established by the Director of Housekeeping and will assist the Director when and where needed. Special cleaning projects and assistance with snow removal as necessary may be required. The loving care, attention to detail and great customer service you bring to your responsibilities as a Porter are fundamental to the quality of life and the general wellbeing of our residents every day. Must be able to work at least one weekend day per week (Tues–Sat or Sun–Thurs). The ideal candidate will have the following skills/qualifications: • An upbeat, friendly, pleasant and courteous demeanor when dealing with peers, supervisors, guests, residents and management, • Must be consistent, reliable and thorough with all cleaning practices, • Must excel in providing cleaning services in a fast-paced environment, • Experience providing cleaning services in the restaurant, healthcare, hospital, hotel, hospitality or similar industry is a plus, • Prior experience working with a senior population is preferred, • Must be able to communicate in English

Job Description The Bell Attendant is usually the first and the last person the guest, both internal and external, will see upon entering or leaving the building. As a Bell Attendant, you will be responsible to welcome guests, greet guests, open doors for incoming and exiting guests. The Bell Attendant must be well-groomed, properly dressed according to hotel standards, and assist guests with their luggage/bags at all times. You must be comfortable interacting professionally with guests of all races to ensure they feel welcome, well-cared for, and valued. Job Description ● Display a warm welcoming professional courteous demeanor at all times with guest ● Welcome all incoming guest in a professional manner ● Request to assist all guest with their personal belongings ● Use bell carts/luggage cart to transport guest belongings to respective areas on the property ● Assist guest with opening doors, unloading luggage from the vehicle and transporting to their rooms ● Must display exceptional organization and time management skills ● Be knowledgeable of the surroundings to assist guests with basic questions such as pharmacy locations or public transportation, etc. If you're unable to answer guest questions, they should be directed to a knowledgeable staff member such as front desk personnel ● Assist guest in obtaining taxi cabs or shuttles as requested ● Ensure that the entry area and assigned stations are free of debris and are always presentable ● Be mindful of your surroundings and report any suspicious security concerns to hotel security immediately ● Work with department managers to ensure guest needs are fully communicated and that everyone has a clear understanding ● Point delivery personnel in the right location when entering the property to ensure smooth flow ● Inform front desk of VIP guest arrival if possible ● Follow the lost and found procedures set forth by the hotel Requirements ● High school diploma or equivalent. ● 1-2 years experience as a Bell Attendant in an established brand ● Hotel experience is a plus ● Be able to speak, write and understand the primary language of the workplace ● Be able to work flexible shifts as per business needs ● Be able to lift, push and pull 50 pounds

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Studio Manager holds full “four-wall” accountability and will be the CEO for their Glowbar studio taking pride in its success. They are ultimately responsible for ensuring the studio meets revenue and membership goals, while holding their direct reports accountable to achieving their individual metrics. As a positive, proactive, and pragmatic people leader, the Studio Manager ensures the studio operates at a 10 every single day. They foster a people-first culture through daily feedback and coaching, clear communication, and strong accountability. Studio Managers also own local field marketing, executing monthly activations that leverage networking and sales skills to drive growth. They consistently inspect performance standards—including membership metrics, service quality and bedside manner in the treatment room, inventory management and scheduling practices—to ensure excellence across the team. A true hospitality leader, the Studio Manager is the glue that holds the studio together. They are the dependable presence their team counts on each day to model excellence, inspire confidence, and lead the way. A Peek Into Your Day: * Be present on the studio floor, engaging with clients, gaining valuable insights of their interactions and experiences within the studio * Work at the front desk for a minimum of one to two (1 - 2) full shift(s) a week * Be present at the front desk for the remaining three shifts a week, providing lunch break coverage for team members * Front desk responsibilities of facilities management and laundry maintenance * Conduct team member bi weekly touchbases * Conduct esthetician treatment room shadows and assessments * Directly manage CX for the studio in platform and via phone to gain further insights * Own all Field Marketing expectations that are required, both in and out of studio * Build network with local like-minded business’ for partnership, support and lead generation acquisition * Lead a monthly in-studio meeting centered on team building, brand communications and change management. * Lead studio visits from business partners * Complete administrative responsibilities and those of the direct reports during periods of open headcount. How We Measure Success * Studio Revenue * Studio Membership * eNPS If all this sounds great, these are things that are required to join: Who We’re Looking For: * 3+ years of progressive people management experience in a fast-paced, service-based industry (fitness, hospitality, retail, restaurant, hotel, salon/spa, etc.). * Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth. * Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals. * Inspirational and professional management style that balances accountability with empathy, creating a positive and performance-driven culture. * Strong business and operational acumen with an understanding of retail/service industry standards, policies, and compliance. * Superior communication and interpersonal skills, fostering trust, clarity, and collaboration across employees and clients alike. * Obsessed with hospitality excellence, ensuring every client experience reflects best-in-class service. * Strategic problem-solver who thrives under pressure, juggling multiple priorities in a dynamic environment while maintaining a high level of professionalism. * Passion for leadership, beauty, skincare, and people development, with a growth mindset and eagerness to continuously learn. * Flexible availability, including weekends, holidays, and early morning/midday/late evening weekday shifts. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible Health & Wellness * Medical, dental & vision insurance (mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness Time to Recharge * Paid Time Off, Sick Leave, and Holidays * Reliable schedules that respect your time Glowbar Exclusives * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products Extras That Make Life Sweet * Commuter benefits * Friends & family discounts * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable.

Job Description Front Office Supervisor Location: SpringHill Suites by Marriott 111 E 24th Street / New York, NY 10010 Pay Rate: $24/hour SUMMARY: To assist guests efficiently, courteously and professionally in Guest Service related functions. To maintain high standards of service, and hospitality. To perform assigned tasks such as scheduling, and ensuring that all GSRs are maintaining high levels of customer service. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times., • Check guests in and out efficiently and in a friendly manner., • Handle guest mail and messages per established procedures., • Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handles special requests., • Monitor room availability and offer AGM and GM assistance in yield management and restrictions., • Handle safe deposits by guests per established procedures., • Keep lobby and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake up calls., • Know how to clean guestrooms to standards., • Clean back office area as requested by management., • Open and close shift, make cash drops., • Ensure all credit cards, cash and change funds are balanced throughout each shift., • Inform management of any guests or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or Guest Room Supervisor., • Must wear proper uniform and nametag at all times in accordance with the Standards of Appearance., • Prepare daily deposits, comparing deposited monies to funds reported at desk, and follow up on any discrepancies., • Complete weekly front desk scheduling based on forecasted occupancy., • Must be able to answer questions that GSRs may have., • Must be able to cover any call-off shift as per proper chain of command., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Oversees the friendly, professional, and efficient registration and account settlement of hotel guests commensurate with the demands of a world-class resort by providing support to the Front Desk Agents & Management. Serves as a liaison between the Front Office Agents, and Front Office Management, Housekeeping, and Engineering. Essential Functions and Responsibilities • Oversees the friendly, professional, and efficient registration and check-out of hotel guests, including assisting the Front Desk during peak periods, • Assists Front Desk Agents in satisfying guest requests and resolving guest complaints, • Trained and skilled to perform all Front Desk, Reservations, and Star Service functions as needed based on operational demands, • Prints occupancy, arrivals departures, and back-up reports on a timely basis, • Reviews Specials Report for all arriving guests on a daily basis to ensure appropriate pre-blocking of rooms and to coordinate special services to be provided, • Block relocated guests who will be returning to the hotel, • Communicates all special requests to Housekeeping, • Coordinates with Room Service to ensure accurate and timely amenity deliveries, • Monitors and ensures completion of all room changes, • Check for duplicate reservations on a daily basis, • Monitors clearing of all due-outs, Express Checkouts, no-show's, Pre-Registered guests, • Process applicable charges for late check-outs (12pm), • Checks the status of all Out-of-Order rooms on a daily basis, • Monitors availability of showrooms for the Sales & Conference Management departments, • Reviews group resumes to verify group billing procedures, VIP's and special requests, • Responsible for conducting daily line-ups, • Monitor arrivals to ensure that rooms are ready by check in time, • Clear departures by working closely with Housekeeping Department, • Ensure all guest departure calls are done a daily basis, • Accurately report guest needs and problem resolution, • May interact with customers in person, as well as other departments., • Must be able to handle multiple tasks at once with attention to detail, • Ability to work independently, • Excellent people skills., • Assist with the preparation of ‘remote' and ‘reserved' registration and check-out of groups, • Prints group no-show, in-house, and arrivals report on a daily basis, • Answers telephone expediently and addresses complaints, problems, special requests and non-related desk questions, making sure to log phone complaints and requests, • Familiarity with daily hotel occupancy reports, status of available rooms, etc., • Monitor room category and bedding availability, up to three days in advance, in order to prevent overbooking, • Monitors rollaway, microwave and other amenity requests up to seven days in advance in order to ensure availability, and accurate billing was completed, • Monitor all Master accounts to ensure that they are checked-in and extended as required, • Ensures adherence to all Loews Hotels Star Service standards, • Maintains clean and excellent condition of Rooms Control & Back Office area and equipment, • Maintains proper stock of all supplies in Back Office Area, • Executes emergency procedures in accordance with hotel standards, • Notifies appropriate individuals and departments of any problems or unusual matters of significance, • Attends all appropriate hotel meetings and training sessions, • Is polite, friendly, and helpful to guests, employees, and management, • Promotes and applies teamwork skills at all times, • Complies with all hotel standards, policies, and rules, • Complies with safety regulations and procedures, • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Lobby Host. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… The Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Benefits • Medical, Dental, Vision, • 401K - after one year, • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Responds to guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • Maintains eye contact with guests., • Usage of Guest’s name during conversation., • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Accept advance deposits for guests and posts the advance to guests’ accounts., • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • $24.50 - $25.50 Per Hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionCompany Description: WORLD SPA is a Brand New Spa & Restaurant concept in Brooklyn, NY. We are seeking talented, dedicated, and enthusiastic team members to become part of the Grand Opening of New York City’s premiere, largest, and most diverse Spa Destination in a class by itself located in the heart of Brooklyn. This is a great opportunity to become a part of a one-of-a-kind project with a culture that will enable you to grow and make a difference. If you are passionate about what you do, hungry for success, growth and ability to make an impact, apply today! WORLD SPA offers a global, authentic, and unmatched spa experience by preserving ancient practices and uniting various culturally authentic sauna, bathing, and spa treatments in one destination. World SPA creates an environment that inspires the imagination and provides distinctive sensory experiences to our guests. Our goal is to consistently exceed guest expectations by anticipating their needs and desires and offering them an unparalleled experience. WORLD SPA features multiple world-class dining venues. REN is a fine dining, full service restaurant in collaboration with Michelin Star Chef Shaun Hergatt. REN means “pure” in Nordic and represents a familiar, clear, everyday restaurant concept with international specialties masterfully created from the best natural ingredients. REN feels upscale, but comfortable. WORLD SPA LOUNGE, which is a 250 seat restaurant and is the most fast paced of all is located within the Spa area, where guests can either enjoy a cup of artisanal tea, crafted cocktail, fresh sushi and small plates in between experiencing multitude of Spa rooms and saunas or can reserve a cabana for a full on feast or celebration. World Spa Lounge offerings represent the same regions as the Spa: Eastern European, Mediterranean, Asian and American. World Spa Lounge feels casual and unpretentious still offering the highest quality of food & beverages and friendly, attentive service. BIRCH&OAK is a VIP area with its own Bar and Restaurant, outdoor terrace that can be enjoyed by the Members during their Spa visit or on its own. In addition to the three dining venues, World Spa features 2 exclusive Private Rooms that have their own sauna for groups of 22 and 15 guests. Position Summary: Guest Ambassadors communicate with guests looking to make or cancel reservations. They greet guests on arrival, direct them to where they need to be, issue wristbands, and collect payment information. Essential Duties and Responsibilities: * Accurately book, change and cancel spa appointments. * Acknowledge and greet everyone who enters and leaves the spa. * Ensure that the check-in, check-out and payment process is handled in accordance with company policy. * Provide callers and guests with detailed descriptions of spa treatments, packages, services, and hours of operation. * Utilize spa computers with skill and proficiency; document guest information in electronic record as directed. * Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. * Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests. * Handle guests’ questions and concerns promptly, professionally and courteously. * Maintain complete confidentiality in all guest matters in accordance with company policy; * Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. * Maintain a clean, safe, fully stocked and well organized work area. * Ensure adequate stock of supplies and equipment; inform management when stock is low. * Must be able to work without constant direct supervision and remain at assigned post for extended periods of time. * Maintain a positive attitude and contribute toward a quality work environment. * Regularly attend, participate in and support training and staff meetings for the spa. * Communicate to management any and all occurrences involving staff or guests in the spa that require attention. * Perform other duties as assigned by Management. Skills, Abilities and Experience: * Minimum of 3 years’ of experience as a Front Desk personnel or as Customer Service Representative OR Minimum of 3 year of employment within a Hotel environment or Spa * Excellent interpersonal relationship with positive attitude and ability to work cohesively as part of a team. The World Spa, LLC. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #ZR

Job Description Salary: $29-$32 / hourly Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Senior Receptionist delivers a high level of hospitality to all clients, guests, vendors, and employees. This role ensures a welcoming, professional reception experience while supporting daily operations and maintaining awareness of client needs and business activity. Key Responsibilities • Support the Reception Services Manager to ensure a positive and memorable guest experience, • Greet all guests promptly, making eye contact within 10 feet and using standard greetings, • Maintain a friendly, professional, and approachable presence at all times, • Serve as a resource for wayfinding, hospitality services, and general inquiries, • Assist with check-in, register guests in the security system, and escort them to destinations, • Coordinate conference room bookings based on client needs, • Review and memorize VIP profiles; recognize and welcome VIPs to service standards, • Maintain awareness of daily business activity and communicate updates with the team, • Share relevant information with colleagues during guest interactions and escorts, • Provide operational support as needed, including lunch coverage and callouts, • Support onboarding and training of new associates and complete required checklists, • Participate in cross-training across reception functions, • Build relationships with employees and repeat guests to enhance their experience, • Follow Standard Operating Procedures and maintain service standards, • Escalate issues to the Reception Services Manager as needed, • Understand and execute emergency procedures, including fire protocols, • Maintain required hospitality appearance standards, • Demonstrate knowledge of the building, local area, transportation, and restaurants, • Stand and walk frequently throughout shifts; lift and carry up to 30 lbs, • Perform additional duties as assigned Preferred Qualifications • High school diploma with 2+ years of hospitality or customer service experience in a hotel or corporate environment, • Strong organizational and multitasking skills, • Proficiency with office technology and computer systems, • Ability to remain calm and effective in high-pressure situations, • Strong client service skills with a focus on exceeding expectations, • Reliable, punctual, detail-oriented, and able to maintain confidentiality Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1526930 Rapport a specialized division of FLIK Hospitality Group

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Assistant Studio Manager is the backbone of the studio, ensuring seamless operations and strict accountability across all areas of the business. They manage multiple platforms to stay organized and efficient, with a core focus on scheduling staff to meet business needs, conducting weekly inventory counts, processing monthly purchase orders, and maintaining rigorous oversight of retail and dry goods. In this role, the Assistant Manager spends time at the front desk, engaging with clients and modeling service excellence. They also conduct bi-weekly touchbases with direct reports, reviewing scorecards, attendance, and overall performance. By managing key operational responsibilities, the Assistant Manager allows the Studio Manager to dedicate their time to leading client experience and field marketing efforts. They ensure the studio runs smoothly behind the scenes, so the Studio Manager can focus on driving growth and hospitality at the front of the business. This role requires someone who thrives on structure, precision, and follow-through. Individuals who are not detail-oriented, task-driven, and committed to accountability will not succeed in this position. A Peek Into Your Day (but not limited to): * Work every Tuesday AM shift to conduct a weekly cycle count * Create the schedule monthly but manage request offs and unassigned shifts to protect the business * Daily schedule audit for optimization * Work at the front desk for a minimum of three (3) full shift a week * Manage email, phones, text with support of Studio Guides * Sell memberships * Clean the studio * Laundry and towel mgmt * Monthly in-studio facilities (ops) audit * Manage facilities tickets in platform * Be a systems expert * Develop yourself to be the future studio manager * Lead and develop the careers of a studio team, consisting of Studio Guides; being the direct line manager for the Studio Guide Team * Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed How We Measure Success * Gross Margin achievement (or COGS % to Revenue) * Studio Revenue * Membership Conversion If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of leadership or supervisory experience in hospitality (restaurant, retail, hotel, salon/spa, or similar) with a proven track record of delivering superior customer service. * Passion for hospitality and people leadership, with the ability to inspire and motivate a team. * Experience with inventory management, scheduling, and administrative tasks to support smooth studio operations. * Strong customer experience focus, ensuring every client interaction reflects Glowbar’s standards. * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability * Full-time requires 5 days of open availability, including both weekend days * Forward-thinking problem solver who leads with empathy and professionalism. * Enthusiasm for beauty, skincare, and continuous growth in a fast-paced, service-driven environment. Bonus Glow if you bring: * Knowledge of salon/spa operations, standards, and compliance procedures is a plus. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off (FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable

Job Description Join the Glowbar Team: Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started. About the Role: The Assistant Studio Manager is the backbone of the studio, ensuring seamless operations and strict accountability across all areas of the business. They manage multiple platforms to stay organized and efficient, with a core focus on scheduling staff to meet business needs, conducting weekly inventory counts, processing monthly purchase orders, and maintaining rigorous oversight of retail and dry goods. In this role, the Assistant Manager spends time at the front desk, engaging with clients and modeling service excellence. They also conduct bi-weekly touchbases with direct reports, reviewing scorecards, attendance, and overall performance. By managing key operational responsibilities, the Assistant Manager allows the Studio Manager to dedicate their time to leading client experience and field marketing efforts. They ensure the studio runs smoothly behind the scenes, so the Studio Manager can focus on driving growth and hospitality at the front of the business. This role requires someone who thrives on structure, precision, and follow-through. Individuals who are not detail-oriented, task-driven, and committed to accountability will not succeed in this position. A Peek Into Your Day (but not limited to): * Work every Tuesday AM shift to conduct a weekly cycle count * Create the schedule monthly but manage request offs and unassigned shifts to protect the business * Daily schedule audit for optimization * Work at the front desk for a minimum of three (3) full shift a week * Manage email, phones, text with support of Studio Guides * Sell memberships * Clean the studio * Laundry and towel mgmt * Monthly in-studio facilities (ops) audit * Manage facilities tickets in platform * Be a systems expert * Develop yourself to be the future studio manager * Lead and develop the careers of a studio team, consisting of Studio Guides; being the direct line manager for the Studio Guide Team * Function as Manager on Duty when Studio Manager is out of studio and providing coverage as needed How We Measure Success * Gross Margin achievement (or COGS % to Revenue) * Studio Revenue * Membership Conversion If all this sounds great, these are things that are required to join: Who We’re Looking For: * 1+ years of leadership or supervisory experience in hospitality (restaurant, retail, hotel, salon/spa, or similar) with a proven track record of delivering superior customer service. * Passion for hospitality and people leadership, with the ability to inspire and motivate a team. * Experience with inventory management, scheduling, and administrative tasks to support smooth studio operations. * Strong customer experience focus, ensuring every client interaction reflects Glowbar’s standards. * Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability * Full-time requires 5 days of open availability, including both weekend days * Forward-thinking problem solver who leads with empathy and professionalism. * Enthusiasm for beauty, skincare, and continuous growth in a fast-paced, service-driven environment. Bonus Glow if you bring: * Knowledge of salon/spa operations, standards, and compliance procedures is a plus. Working Conditions: At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role: * Frequent standing, walking, and movement throughout the entire shift * Bending, reaching, twisting, and lifting (up to 15 pounds) — including merchandise, laundry, and back-of-house supplies * Climbing up and down stairs during shift operations * Remaining mobile and on your feet for the full duration of your shift (shift lengths may vary) * Exposure to varying temperatures and humidity levels, particularly in laundry or supply areas * Performing operational tasks such as restocking, organizing supplies, and light cleaning * Required to work weekends, evenings and holiday to support our client demand Your Glow Package includes: * Bonus eligible * Medical, dental & vision insurance (FT Only- mostly covered by Glowbar) * Disability, accident, critical illness & life insurance * Employee Assistance Program (EAP) for mental wellness * Paid Time Off (FT Only), Sick Leave, and Holidays * Reliable schedules that respect your time * Annual Glowbar Membership + 2 guest passes * Employee discounts on skincare products + Friends and family discounts * Commuter benefits * Referral bonuses for bringing new glow-getters to the team * Discounts on lifestyle brands, restaurants, theme parks, and more Because when you feel supported, your GLOW is unstoppable

Job Description Job description Allied Risk Management is currently seeking applications for security personnel to be assigned to a distinguished hotel situated on the west side of Manhattan. We have full-time, part-time, and P/U positions available, and preference will be given to candidates with open availability. All applicants will be required to attend an on line interview, resumes and references are required. REQUIRED: • NYS Security Guard License, • Hotel Experience a MUST, • Valid Drivers License or ID Card, • Black Suit White Shirt Black Tie, • CPR/AED Certification The duties and expectations for this role include, but are not limited to: • Warmly greeting hotel guests (requiring a personable, articulate, and well-groomed appearance);, • Maintaining a visible presence in the lobby when assigned;, • demonstrating strong communication skills, with bilingual proficiency in English and Spanish being a plus;, • Diligently monitoring and authorizing the entrance and departure of guests, employees, and visitors;, • Preparing comprehensive reports detailing daily activities and any irregularities, such as property damage, theft, the presence of unauthorized individuals, or unusual incidents;, • Promptly contacting the police or fire department in emergency situations, including fire or the presence of unauthorized persons;, • Actively deterring and preventing theft;, • Ensuring the security of designated areas;, • Responding effectively to alarms;, • Possessing a working cell phone with the capability to download applications necessary for our time and attendance platform;, • Consistently maintaining a professional demeanor. About Allied Risk Management: Allied Risk Management is a locally owned and operated, women-owned security and technology firm that has proudly served New York City and the surrounding areas for over 19 years. We are committed to delivering exceptional service, highly customized and comprehensive security solutions, and the most current and advanced technological offerings. Our mission is to foster secure environments for our clients to conduct their business through innovative and comprehensive security solutions designed to mitigate risks, protect assets, and preserve lives. Our integrated systems, advanced technology, skilled personnel, effective communication strategies, extensive expertise, and outstanding customer service contribute to the success of the businesses we serve. Job Types: PT 12N-8PM Salary: From $17.00 Benefits: • Flexible schedule, • Health insurance, • Day shift, • Holidays, • Monday to Friday, • Night shift, • On call, • Overnight shift, • Overtime, • Security: 1 year (Preferred), • NYS Security Guard License (Required), • AED/CPR Card (Required) All applicants will be required to attend an online interview, resumes and references are required.

Job Description The Guest Relations Specialist position offers a unique opportunity for individuals seeking hands-on experience in the hospitality industry. Under the guidance of the Guest Relations Manager, the Guest Relations Agent will gain valuable insights into the world of guest relations, ensuring that every guest's stay is exceptional. This role provides a platform to learn, grow, and make a significant impact in the luxurious environment of the hotel. Objectives: Guest Satisfaction: Assist in providing a seamless and personalized experience to guests, aiming to exceed their expectations and ensure their satisfaction. Operational Systems: Computer skills to learn and navigate SAP to assist with room allocation, upgrade, updating notes. Operate email and manage the Guest Review Management (Review Pro) /Incident Software (HUB). Concierge Services: Assist guests in providing information, recommendations, and booking services for guests, ensuring they have access to the best local experiences. Communication: Speak with others using clear and professional language; answer telephones using appropriate etiquette. Enhance communication skills by interacting with guests, addressing their needs, and ensuring prompt resolution of any issues or concerns. Problem-Solving: Develop the ability to quickly identify and resolve guest complaints or issues to maintain a positive atmosphere. Cultural Awareness: Gain a deeper understanding of cultural sensitivities and expectations to ensure international guests feel comfortable and respected. VIP Services: Support the special needs of VIP guests, including creating VIP Arrivals list and arranging / assist with delivering amenities, reservations, and personal touches to create an unforgettable experience. Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays. Property Knowledge: Acquire in-depth knowledge of the hotel's facilities, services, and local attractions to provide guests with accurate information. Team Collaboration: Work closely with various hotel departments, such as Front Office, Housekeeping, F&B, and Engineering to coordinate guest requests and ensure a seamless stay. Develop and maintain positive working relationships with others; support team to reach common goals.

Job Description OVERVIEW The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Guest Experience Ambassador is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $25.00 + Tips. KEY RESPONSIBILITIES * Follow the posted opening and closing duties. * Take accurate and complete reservations. * Always provide excellent service. * Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor with eye contact and a genuine smile. * Set and maintain the dining room and podium environment and ensure materials are perfectly clean. * Have necessary knowledge of menu items to assist guests as needed. * Assist guest and colleagues courteously and efficiently. * Use the guest’s name appropriately and communicate it to restaurant colleagues. * Assist in seating guests and pulling their chairs. * Assist restaurant colleagues to prepare for service. * Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests). * Communicate through Guest Movement chat group any relevant guest movements, such as Aman F&B VIP chat. * Inform restaurant managers of daily reservations forecast. * Assist in monitoring all guests’ needs. * Log in information about guest preferences. * Check daily for our regular guest preferences and record them in our daily list for the service. * Ensure all soignees are given to the service team. * Assist with coat check as needed. * Assist taking guests to the Jazz Club. * Assist in providing “Magic Service” for hotel guests. * Input member engagements notes. * All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS * 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage. * Must be able to work weekends and have open availability. * Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction. * Must be able to take constructive criticism and work well in a team dynamic. * Positive, engaging, and energetic personality. * Must be personable and able to anticipate guests’ needs. * Able to be organized, manage time wisely and work with little to no direct supervision. * Very high attention to detail. * Sensitive to cultural nuances. * Excellent communication skills, both written and verbal on English. * Able to handle a multitude of tasks in an intense, fast paced environment. * Excellent people skills and the ability to work under pressure and with various stakeholders. * Ability to maintain a clean and professional appearance as per company policies. * Ability to stand for extended periods of time. * Multi-lingual is a plus. * Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions. * Experience working with SevenRooms is preferred. * TIPS Certified We use eVerify to confirm U.S. Employment eligibility.

Job Description About TF Cornerstone TF Cornerstone (TFC) is a vertically integrated real estate development company focused on long-term ownership and value creation. We develop, build, and manage transformational residential and commercial projects that contribute to the vitality of the communities we serve. Our team combines deep industry expertise with a hands-on, entrepreneurial approach. Position Overview TFC is seeking an experienced Construction Project Manager to lead all phases of development—from acquisition support and pre-construction through construction and project closeout. This role will take ownership of project delivery, managing consultants, subcontractors, budgets, and schedules to ensure execution aligned with TFC’s high standards. Key Responsibilities Pre-Development & Design • Support acquisitions with cost analysis, constructability input, and risk assessment, • Lead design development and coordination of architects, engineers, and consultants, • Develop scopes of work and oversee preparation of bid packages for all trades, • Lead subcontractor bidding, leveling, and contract award process, • Develop and manage project budgets, estimates, and cost forecasts, • Maintain detailed project schedules and site logistics plans, • Oversee construction progress, quality, and safety compliance, • Manage shop drawings, submittals, and document control processes, • Review and approve payment requisitions and negotiate change orders, • Manage DOB permitting, inspections, and TCO/CO approvals, • Oversee commissioning, punch list completion, and project closeout, • Manage turnover to property management and building operations, • 8–12 years of experience in high-rise residential or hotel construction, • Bachelor’s degree in Construction Management, Engineering, Architecture, or related field, • Demonstrated experience managing large-scale, complex projects, • Strong leadership, communication, and problem-solving skills, • Bluebeam, • Microsoft Office Suite, • Microsoft Project (or similar scheduling tools) Salary range: $175,000 – $200,000, commensurate with experience Location Onsite, New York, NY #IND

Job Description Overview Opportunity: Host Act as host providing guests with a full range of individualized service during hotel stay. Potential Career Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Position Requirements • Greet, register, and assign rooms to guests of the hotel., • Verify customers' credit, and establish payment method., • Make and confirm external reservations for dinner, entertainment, and transportation., • Compute bills, collect payments, and make change for guests., • Answer hotel phone and handle guest requests and inquiries., • Transmit and receive messages, using telephones or PMS system., • Deposit guests' valuables in hotel safes or safe-deposit boxes., • Perform bookkeeping activities, such as balancing accounts., • Serve food in guest rooms upon request, ensuring a positive in-room dining experience., • Act as a private lounge host., • Practice safe work habits and use required safety equipment., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • High School diploma or equivalent preferred., • Previous customer service experience required or equivalent training., • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends. People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionJob Description United Security Services, Inc. is a fast growing company with many opportunities for growth and advancement. We are security professionals with hospitality-focused training. Once on board, security personnel deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and only hire people who care about our clients and about the businesses and facilities in which they serve. From security officers to security management, United States Security Service employees thrive on providing exceptional service. We seek to employ qualified security professionals for a high profile hotel, located in a Midtown Manhattan location. Requirements • A valid New York State Security Guard license, • All Security training must be up to date, • High School Diploma or GED preferred, • Flexible availability to work, • F03 COF Fireguard License, • CPR Certified, • 1 Year of verifiable security experience, • Prior hotel security preferred, but not required, • Must be able to stand, patrol, and work outdoors if necessary, • Strong Computer skills (Typing, Internet, MS Office), • Provide a safe and welcoming environment for guests and fellow hotel personnel, • Patrol guest areas for unusual, dangerous, or illegal activity and unauthorized individuals, • Respond to Medical Emergencies, provide basic first aid to injured colleagues and guests, • Maintaining exceptional communication, hospitality, and interpersonal skills, • Complete security checks and follow post orders as directed by the hotel, • Report necessary incidents and occurrences during each scheduled shift, • Keep a log with hourly entries, • Conduct employee bag checks, • Access control of all contractors coming in to the property NY License No. 11000186816

Job Description Growing Custom lighting Manufacturer based in NYC is looking for a Project Manager a minimum of 3 years of experience. The ideal candidate for this position will primarily work as a Hospitality Sector however occasional work in other segments such has high end residential or commercial lighting . Preference is given to individuals with FF/E experience working with major hotel brands. Responsibilities include: Review incoming orders with quotations department and prepare all documents materials and documents for submission for approval. Review and manage a Project database using company Software. Coordinate Designer selections with Engineering and Production departments Develop and maintain good working relationships with Interior designers and Purchasing Agents. Assist the Design department in selecting materials to meet the designers expectation while keeping an eye on cost. Target the reduction in time spent during the Design and Approval process to insure timely deliveries of the final product. Required Skills : Excellent communication, and interpersonal skills. Software Microsoft Word and Excel skills are required. Basic Knowledge materials and finishes Knowledge of Adobe Photoshop would be advantageous. Must be a team player and possess good time management skills to meet multiple deadlines and track multiple projects at one time. Demonstrate knowledge of US Customs and Shipping requirements relating to the movement and storage of finished product, as well as communicate to third party vendors. Required Experience Graduate of an accredited Interior Design program and NCIDQ certified (or capable of completing certification within the next 12 months) or related experience. A minimum of 3 years working experience including 1 year in the position of a project team FF/E Specifier. Heavy consideration will be given to individuals with specific Hospitality industry experience. Please send Resume along with salary expectation EEO. Company DescriptionFounded by lighting industry veteran, Howard Baldinger, we manufacture high quality large- and small-scale, custom decorative light fixtures for public spaces, guest rooms, restaurants, places of worship, universities, high-end residences, and more. Based in Bronx, New York, our 30,000 square foot factory is vertically integrated with state-of-the-art, automated and hand-operated machinery. Our highly skilled team turns conceptual designs into manufacturable products using various manufacturing techniques including CAD drawing, laser cutting, CNC machining, hand-forming metal, welding, polishing, hand finishing and shade making. For off-shore manufacturing, our New York team works seamlessly with our import division to provide cost-effective solutions. Our import team oversees the manufacturing and worldwide sourcing in China, and we control 100% of the inspection process to ensure all fixtures adhere to our high-quality standards.Founded by lighting industry veteran, Howard Baldinger, we manufacture high quality large- and small-scale, custom decorative light fixtures for public spaces, guest rooms, restaurants, places of worship, universities, high-end residences, and more.\r\nBased in Bronx, New York, our 30,000 square foot factory is vertically integrated with state-of-the-art, automated and hand-operated machinery. Our highly skilled team turns conceptual designs into manufacturable products using various manufacturing techniques including CAD drawing, laser cutting, CNC machining, hand-forming metal, welding, polishing, hand finishing and shade making.\r\nFor off-shore manufacturing, our New York team works seamlessly with our import division to provide cost-effective solutions. Our import team oversees the manufacturing and worldwide sourcing in China, and we control 100% of the inspection process to ensure all fixtures adhere to our high-quality standards.

Job Description Guest Service Agent and Night Audit Relief Pay Rate: $20/hr Location : Holiday Inn - Times Square 585 8th Ave, New York, NY 10018 SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing.

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Desk team. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you Here is what you will be doing each day: As our Night Auditor, you will be working with our front desk team to ensure the balance of revenue and settlement accounts nightly, maintain files and reset the system for next day operations. The position requires inputting data into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and etc. Does this sound like you? You have a keen eye for detail, and respect the importance of auditing and maintaining data for the hotel. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job, so working a variety of different shifts, including evenings and weekends works for your personal life. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. For applicants who will be working in NYC, the anticipated compensation range for the position is $26.00-$28.00 an hour. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Job DescriptionDescription: The Hotel Indigo is currently seeking a full time third shift Security Guard to join our Security team at our StepStone Hospitality managed hotel. The security guard assists in proper building security patrol and surveillance of hotel premises in effort to protect employees as well as hotel guests. The position is responsible for detecting suspicious behavior and preventing vandalism, thefts or criminal behavior. Scheduled hours will vary weekly between Monday-Sunday. Weekdays, weekends, and holidays are required. 11pm or 7am The ideal candidate should have excellent communication skills, physical dexterity and an active sense of curiosity about the world around them. Responsibilities: • Patrol lobby, corridors, and common areas., • Confer with management, interview guests, associates, and others to detect infringements, disturbances, complaints, theft, vandalism, etc. ·, • Patrol public areas to detect fires, unsafe conditions, and damaged or inoperative safety equipment. ·, • Warn or eject troublemakers and caution careless persons., • Obtain assistance for accident victims and file accident reports., • Notify staff of presence of persons with questionable reputations., • Assist management and enforcement officers in emergency situations., • Enter and check rooms of guests suspected of nonpayment of bill to confirm suspicions and remove remaining personal property., • Establish and supervise operational procedures for activities such as fire prevention and fighting, traffic control, guarding and patrolling physical property, orienting and monitoring personnel involved with classified information, and investigation of accidents and criminal acts. ·, • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.Requirements, • Must be available second shift, • Security certification nice but not required., • Customer Service: 1 year (Preferred), • Security: 1 year (Required), • Proven experience as security officer or guard, • Knowledge of legal guidelines for area security and public safety, • Familiarity with report writing, • Excellent surveillance and observation skills, • Tech-savvy with experience in surveillance systems

Job Description Overview Opportunity Marketing Manager, Marketing Director - Sr. Director of Marketing Position Summary: The Marketing Associate for NYCO will assist with coordination and managing the development, production, and implementation of all marketing tactics, strategies and related projects associated with the property’s revenue and marketing objectives. Centrally focused on our high-profile New York City portfolio, this role requires an understanding of the unique NYC market landscape to drive visibility and domestic/international conversion. This role supports a team of Marketing Directors and Marketing Managers in developing annual marketing plans to achieve both short and long-term revenue and marketing objectives while partnering closely with other topline disciplines (Sales and Revenue Management) to develop overarching cross-cutting strategies tailored to the hyper-competitive Manhattan and outer-borough markets. Oversees coordination of all internal and external communications through digital presence, including but not limited to property websites, third-party channels, and social media while maintaining brand integrity. This position reports directly to Echelon Senior Marketing Director. Potential Career Path Marketing Manager - Marketing Director - Sr. Director of Marketing Essential Job Functions Include: Strategic Planning & Management: • Collaborate with Marketing Directors to develop marketing strategies, plans, and budgets aligned with business priorities, • Manage cluster marketing strategies when applicable, • Aid repositioning efforts with Area Team, GM, and hotel executive team, • Monitor and evaluate campaign performance using relevant reporting tools, • Support execution of marketing initiatives, creative briefs, and collateral production, • Assist hotel teams with marketing material production and distribution, • Plan and organize presentations and maintain editorial calendars, • Partner with social media agency to gather video and content, • Collaborate on hotel photoshoots, managing logistics and digital asset library, • Assist in overseeing monthly events planning and onsite management, • Foster partnerships and communicate special offers, • Research innovative programming and packages, • Support PR strategy development, maintaining editorial calendar and pitch angles, • Collaborate with PR agencies or manage PR messaging directly, • Gather timely information from on-property teams for PR needs, • Support Corporate DOSM with deadline-driven deliverables, • Lead on-property media and brand partnership tours, as needed, • Position must be located in NYC, • Candidate must be willing to be onsite at a few different hotel locations, • Minimal travel within the U.S.for hotel activations, events, and photo shoots, • Flexible schedule including occasional nights and weekends to assist with events, • Proficient in basic graphic design software such as Canva, • Strong Excel and PowerPoint skills for reporting and analytics, • Excellence in written and verbal communication, • Strong organizational and planning abilities, • Detail-oriented with project management skills, • Creative and passionate about branding, marketing, and events, • Minimal travel within the U.S.for hotel activations, events, and photo shoots, • Flexible schedule including occasional nights and weekends to assist with events, • Understanding of hospitality/travel industry and marketing solutions preferred HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development Requires sitting, typing, speaking on the phone and standing for extended periods, walking, pushing, lifting up to 20 pounds, bending and reaching, stooping, kneeling, or crouching. Practice safe work habits to ensure safety. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionDescription: Senior Designer, Construction Administration & Technical Delivery Lead. SUMMARY • A highly experienced, hands-on professional specializing in the technical execution and project delivery of industry-leading interior hospitality projects., • While experienced in all project phases, this role is initially focused on serving as an AvroKO Senior Designer for Construction Administration or various projects. This does not preclude the designer from working on projects in different phases., • The successful candidate will be responsible for technical documentation review, overseeing RFI and submittal processes, conducting detailed site visits and reporting, and ensuring rigorous adherence to design intent during field execution. The Senior Designer reports to the Design Manager and may occasionally report directly to a Director, depending on project scale and complexity. CORE RESPONSIBILITIES EXECUTION (CONSTRUCTION ADMINISTRATION) Hospitality Interiors • Acts as an AvroKO senior designer for Construction Administration, with a focus on technical oversight, problem resolution, and protecting the design intent., • Partners with the Design Manager to ensure all construction administration tasks conform to AvroKO’s standards and requirements specific to each project phase., • Leads the team in performing comprehensive CA services, including:, • Responding to RFIs and interpreting contract documents to ensure design intent is met, providing necessary technical clarifications., • Reviewing submittals, substitutions, and field conditions for conformance with the approved design., • Creatively and autonomously resolving design problems and issues that arise during construction to maintain design integrity., • Attending and reporting on field visits and design-critical mock-ups., • Conducting punch list walk-throughs and supervising staff's preparation of the punch list. As a senior designer at AvroKO, other general responsibilities include; • Serves as a key project point of contact, managing technical communications and coordination between our project teams and clients, consultants, and General Contractor, ensuring clear alignment on project scope and quality objectives, with particular emphasis on preserving design intent and ensuring integration of technical requirements on their projects and constructability., • Leads the preparation and timely delivery of technical documentation and deliverables per project contract and AvroKO’s standards, ensuring rigorous internal quality assurance of the work product. This is a hybrid role located in New York, NY (3+days/week required in-studio)Y (3+days/week required in-studio) EEO Statement AvroKO is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity and gender expression), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factor. Requirements: Experience & Application of Design • Advanced proficiency in the application of design principles, materials, finishes, color palettes, and FF&E, informed by professional practice in high-end, bespoke interior hospitality design., • Demonstrated professional presentation skills (graphic, written, and spoken) with the ability to articulate design logic and technical feasibility to the broader project team and client., • Advanced proficiency in industry-standard interior architecture design processes and all practical/technical aspects of each project phase, from start-up to construction administration and project closeout., • Competent and experienced in the delivery of professional design presentations and coordination with Clients, Operators, end users, and consultants., • Proven experience in managing design teams and overseeing project delivery from a technical perspective., • Proficient at managing one's own time, as well as the time of other designers and interns; capable of setting clear, technical priorities for project work., • Excellent organizational skills with a strong attention to detail. Outstanding written and verbal communication skills for project management and capacity for technical oversight and quality control of others' work., • AutoCAD - Current edition. Revit a plus but not required., • SketchUp and Enscape. Rhino or 3DS Max is a plus but not required., • Adobe Creative Suite., • Google Suite and Microsoft Office., • Minimum Bachelor's Degree in Interior Design or Architecture. Master’s degree a plus., • Over 8 years of post-graduate design experience with significant experience in high-end, bespoke hospitality design restaurants and hotels., • Excellent knowledge of hospitality-specific project requirements across food & beverage, hotel, and residential project typologies., • Must be legally able to work in the United States and able to work in the New York City office at a minimum 3 days a week. Travel to job sites locally and interstate is required., • The base salary range will be estimated between $100,000 - $125,000 plus benefits and contingent on relevant experience and abilitie

Job Description Job Title: Sales & Marketing Intern Reports to: Director of Sales & Marketing Department: Sales & Marketing POSITION OVERVIEW: Provides administrative support to the Director of Sales and Marketing and Sales team, by assisting them with general administrative duties, correspondence, database, account profile and file maintenance, sales appointment scheduling, collateral creation and providing support in Opera and Delphi systems. Responds to clients as needed and coordinates reservations and guest relations needs for Sales clients. KEY RESPONSIBILITIES • Support DOSM and Sales team, • Assist with managing the day-to-day operations in the Sales office, • Coordination of requests for site inspections, • Respond and answer basic customer questions, • Develop and maintain professional demeanor and response times with our clients, • Assist the Sales team with proposals, contracts, presentations and sales calls, • Collate, prepare and submit monthly reports to DOSM for final review, • Handle and coordinate all follow up correspondence and route incoming inquiries to correct manager, • Assist in organizing sales appointments, holiday gifting, and company functions, • Preparing for campaigns, activations and supervising photoshoots, • Ensuring sales materials are aligned with Brand Standards, • Support client events when requested if needed, • Assist in the completion of spreadsheets, and the creation of PowerPoint presentations, • Handle telephone inquiries and/or direct them to the appropriate person, • Coordinate travel and sales itineraries, • Conduct site inspections for walk-ins when necessary, • Qualify incoming sales leads, • Weekly sales meeting minutes, • Maintenance of sales related collateral-brochures, giveaways, holiday gifts and blitzes, • Special projects QUALIFICATIONS and REQUIREMENTS: • Enrollment in a college or university program, where internship is applicable for course credit, • High school diploma or similar., • A concentration in hospitality a plus, • Must be computer savvy, experience with Microsoft suite, • Good time management and problem-solving skills, • Excellent verbal and written communications skills, • Complete other duties as assigned PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Prolonged periods sitting at a desk and working on a computer Force: * Must be able to lift up to 15 pounds at times JOB LOCATION: On-Site Only COMPENSATION: Unpaid (Applicable for University Professional Experience Hours). Proof of enrollment and course credit required. The Pierre, A Taj Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training

Job Description The Host is responsible for being the first point of contact for all of our guests. The Host is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. This position has an hourly rate of $21.00 + Tips. KEY RESPONSIBILITIES * Follow the posted opening and closing duties * Provide excellent service at all times * Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanour with eye contact and a genuine smile * Set and maintain the dining room and podium environment and ensure materials are perfectly clean * Have necessary knowledge of menu items to assist guests as needed * Assist guest and colleagues courteously and efficiently * Use the guest’s name appropriately and communicate it to restaurant colleagues and assist in seating guests and pulling chairs * Assist restaurant colleagues to prepare for service * Communicate other necessary information with colleagues (i.e., birthdays, anniversaries, special requests) * Communicate through Guest Movement chat group any relevant guest movements * Coordinate set menus for small groups and distribute copies of the event form accordingly * Inform restaurant managers of daily reservations forecast * Share information on all upcoming events with the Concierge team * Assist in monitoring all guests’ needs * Confirm daily reservations * Log in information about our guest preferences * Check daily for our regular guest preferences and record them in our daily list for the service * Assist with coat check as needed * All other responsibilities assigned by Management REQUIRED EXPERIENCE AND QUALIFICATIONS * 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage * Must be able to work weekends and have open availability * Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction * Must be able to take constructive criticism and work well in a team dynamic * Positive, engaging, and energetic personality * Must be personable and able to anticipate guests’ needs * Able to be organized, manage time wisely and work with little to no direct supervision * Very high attention to detail * Sensitive to cultural nuances * Excellent communication skills, both written and verbal on English * Able to handle a multitude of tasks in an intense, fast paced environment * Excellent people skills and the ability to work under pressure and with various stakeholders * Ability to maintain a clean and professional appearance as per company policies * Ability to stand for extended periods of time * Multi-lingual is a plus * Experience working with SevenRooms is preferred * TIPS Certified We use eVerify to confirm U.S. Employment eligibility.

Job Description Guest Service Agent SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description United Security Services, Inc. is a nationwide fast growing company with many opportunities for growth and advancement at our New York region. We are security professionals with rewarding careers that provide hospitality-focused training to give sense of purpose. Once on board we offer medical, dental, visual, and PTO benefits 30 days after working on a full-time basis, employee discount perks, and so much more. Be the STAR to deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and seek to hire people who care about our clients and about the businesses and facilities in which they serve. We are currently in search of Fire Life Safety Directors with Luxury Hotel experience; Are You That STAR?! Job Responsibilities • Monitor guest areas for unauthorized people, suspicious activity and/or any discrepancies., • Remain attentive to any abnormalities, all of which include any form of safety hazards, and emergency cases. Emergency response (i.e. fire, police, ambulance work force) should be reached in the event of any irregularities., • Direct and assist in emergency procedures, ensuring that the fire safety plan is executed accordingly., • Assure that all fire and safety systems, including fire alarms and smoke detectors are functioning; report any defective systems as needed., • Guarantee that information is neatly and appropriately recorded into to all log books in accordance with NYC Fire Code., • Ensure that Security Guards are present for their scheduled shifts and located at their designated post, • Ensure Security Guards are in full uniform, comply with post orders, and company policy., • Assist with any needs or requests hotel guests may have., • Maintain a hospitable and safe environment for all guests and hotel personnel., • High School Diploma or equivalent., • A valid New York State Security Guard License., • Minimum 2 year experience as Fire Life Safety Director required., • Valid Z89/F89 Fire and Life Safety Director COF., • All NY State required Security annual training certificates must be up to date., • Verifiable prior Security Supervisory experience preferred., • Previous hotel experience preferred., • Basic Computer knowledge (E-Mail, MS Office, Internet)., • Must submit and pass a drug screening., • Flexible availability preferred. EOE/Minorities/Females/Vet/Disability* United Security Services, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce. United Security Services, Inc. is committed to providing exceptional services and solutions to our clients and need your extraordinary work ethic to do so!

Job Description Bell Person Location: Hilton Garden Inn 326 West 37th Street, New York, NY 10018 Pay Rate: $18/hr SUMMARY: Bell Person provides a luxury guest service by greeting and escorting guest to their rooms. Open Doors and assist guest/visitors entering and leaving property. Inform guest of property amenities, services and hours of operation and local areas of interest and activities. Identify and explain room features to guest. RESPONSIBILITIES: • Maintain lobby, front door, bell stand, and luggage room cleanliness and order. Markets the entire hotel when rooming a guest., • Maintains complete knowledge of hotel amenities and layout, local attractions, and airport transportation., • Reads log book daily., • Keeps up-to-date on in-house groups and functions. Follows all rooming procedures., • Issues proper luggage tags, stores bags properly, cross-reference when issuing., • Ensures deliveries/luggage are brought to correct rooms. “Posts up” - demonstrating a readiness to help., • Facilitates prompt handling of guest luggage and needs during peak periods., • Completes own share of last man duties, showing rooms, delivering messages, etc., • Assists in the maintenance upkeep of the bell closet and carts., • Works systematically so as not to lose luggage., • Operates bell carts with care, so as not to damage property or cause injury., • Deliver guest valet laundry in a prompt manner., • Able to accurately give directions and information regarding the immediate and metro areas., • Demonstrates thorough knowledge of all emergency procedures., • Ensures that all checklists and responsibilities are completed by the end of shift., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by Management, of which employee is capable of performing.

Job Description Guest Service Agent Location: HOLIDAY INN EXPRESS – MIDTOWN WEST 538 West 48th Street | New York, NY 10036 Pay Rate: $19/hr SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality. RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Compute bills, collect payments, and make change for guests., • Issue room keys and escort instructions to bellmen., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Contact housekeeping or maintenance staff when guests report problems., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Be an outgoing, welcoming personality for the Hotel., • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available for work days, evenings, weekends and holidays. To do this kind of work, you must be able to: Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $36 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description About Butler: Butler Hospitality is a hospitality tech company that works with hotel developers, owners, and operators to increase the efficiency of hotel food and beverage operations. Butler leases restaurants inside of full-service hotels, takes over front-of-house, and then transforms the kitchen into a delivery hub that provides virtual room service and catering to nearby limited and select service hotels. Currently serving over 175 hotels and 40,000 keys in NYC, Chicago, Miami, and Washington DC, Butler will expand to ten additional markets by the end of 2022. About the role: Butler Hospitality is looking to hire an Operations Excellence Project Manager to work closely with our Operations Excellence Team to assist with data retrieval, reporting and project management to support our restaurant opening processes, and live operations to drive strong revenue. Butler is planning for extensive expansion in the coming year, requiring key people in the right place to support the growth for our continued success. SUMMARY: This position is responsible for supporting the Operations Excellence department to monitor the success of initiatives set forth by this team across the organization to ensure efficiency, process, and adoption. This person will ensure that all relevant information is obtained and tracked from key stakeholders to monitor progress. JOB RESPONSIBILITIES: • Manage and execute priority projects and initiatives to support the operational excellence team., • Provide communications and project management in support of new and on-going priorities and projects across the organization., • Oversee cross functional aspects of designated projects, including setting deadlines, assigning responsibilities, and monitoring & summarizing progress of designated projects., • Work directly with all departments to facilitate transparency, information and alignment on milestones needed to successfully complete a project., • Update and maintain Butler’s project management tools as needed for all projects., • Coordinate key stakeholders to gather all facts and information for the Ops Excellence team to make informed decisions., • Acquire and maintain a thorough understanding of Butler’s processes and operating environment to translate into effective project management. QUALIFICATIONS: • Self-starter who has a proven record of proactively solving ever evolving business goals., • 3 years of professional experience at a goal-oriented, fast-paced startup environment., • Strong written and communication skills., • Ability to track and prioritize multiple moving and pivoting targets., • Able to learn and adopt new technologies utilizing them to their full scope of capabilities., • Experience with Asana Project Management tool is a plus. COMPENSATION & PERKS • Competitive Salary + Performance Bonus, • Flexible time-off policy + flexible working hours (Unlimited PTO Plan), • Competitive medical, dental, and vision benefits, 401K, • Ancillary benefits: Commuter, Gym membership + hotel discounts, • Laptop, • A dynamic, ambitious, and casual startup environment + dog friendly!! The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Powered by JazzHR vUIthGg8TE

Job Description Night Auditor SUMMARY: Process daily audit of the hotel’s financial data. Handle the requests and transactions of the hotel guests, and coordinate with the other departments as necessary. RESPONSIBILITIES: • Verify each Front Desk shift’s transactions. Process credit card transactions., • Post tax charges to all guest folios, • Finalize transactions completed during the day., • Create and/or print required reports., • File or transmit reports as directed., • Verify and prepare registration cards for arriving guests, • Prepare folios for departing guests., • Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff., • Take, modify and cancel guest reservations., • Verify, balance and review hotel suite availability., • Check in/out guests. Perform “express checkout” duties. Verify departure dates and offer to make future reservations., • Post telephone charges, valet charges, and other miscellaneous charges to guest accounts., • Administer guest payment policies., • Responsible for shift cash transactions., • Responsible for maintaining hotel key security system. Administer guest safe deposit boxes., • Responsible for knowing hotel emergency procedures., • Coordinate with other departments to fulfill guest special requests., • Communicate facilities and services to guests at check-in., • Answer guest questions regarding local area facilities., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Guest Services Agent/ Night Auditor Location: Comfort Inn Prospect Park 150 20th St, Brooklyn, NY 11232 SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service-related functions and to maintain high standards of service and hospitality. Process daily audit of the hotel’s financial data RESPONSIBILITIES: • Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests., • Check guests in and out efficiently and in a friendly manner., • Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management., • Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions., • Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies., • Take reservation requests efficiently., • Answer switchboard in accordance with standards of proper telephone etiquette., • Block rooms and handle special requests., • Monitor room availability., • Handle safe deposits by guests per established procedures., • Keep lobby, back office and desk area clean and presentable., • Have a thorough knowledge of emergency and security procedures., • Offer and properly handle requests for wake-up calls., • Know how to clean guest rooms to standards., • Open and close shift; make cash drops., • Ensure all credit cards, cash, and change fund are balanced throughout each shift., • Inform management of any guest or systems related complaints or problems., • Communicate with incoming staff and management by logging pertinent information in the pass on log., • Keep maintenance informed of all maintenance needs., • Pass on guest lost and found inquiries to management or supervisors., • Assist in marketing effort by completing Company Tracking nightly., • Verify each Front Desk shift’s transactions. Process credit card transactions., • Post tax charges to all guest folios, • Finalize transactions completed during the day., • Create and/or print required reports., • File or transmit reports as directed., • Prepare folios for departing guests., • Post telephone charges, valet charges, and other miscellaneous charges to guest accounts., • Administer guest payment policies., • Responsible for shift cash transactions., • Responsible for maintaining hotel key security system. Administer guest safe deposit boxes., • Responsible for knowing hotel emergency procedures., • Coordinate with other departments to fulfill guest special requests., • Communicate facilities and services to guests at check-in., • Answer guest questions regarding local area facilities., • Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures., • Practice safety standards at all times., • Be able to move luggage or packages weighing up to 40 lbs., • Each associate will be required to follow the rules as found in the M&R Employee Handbook, • Perform other duties as assigned by management, of which employee is capable of performing

Job Description Aureum Shores Industries is a privately held family office and diversified operating platform overseeing a growing portfolio of hospitality, real estate, retail convenience stores, and alternative asset investments. Our businesses span full-service hotels, mixed-use and residential developments, consumer-facing retail brands, and emerging investment classes. We operate with a long-term, institutional mindset and a high standard for financial precision, governance, and operational excellence. Position Overview We are seeking a Licensed CPA / Senior Bookkeeper to serve as a core member of our finance and operations team. This role will manage day-to-day accounting and financial reporting across multiple entities and asset classes while supporting leadership with clean, reliable financial data for strategic decision-making. The ideal candidate is highly detail-oriented, comfortable working in a fast-paced, multi-entity environment, and excited to grow alongside a diversified family office and operating business. Key Responsibilities Accounting & Bookkeeping • Maintain accurate books for multiple operating companies and holding entities, including hotels, retail locations, real estate assets, and investment vehicles, • Perform daily, weekly, and monthly transaction recording and account reconciliations, • Manage accounts payable and receivable, vendor payments, and cash flow tracking, • Oversee payroll coordination and expense reporting Financial Reporting & Controls • Prepare monthly, quarterly, and annual financial statements (P&L, balance sheet, cash flow), • Maintain strong internal controls and documentation across all entities, • Support budgeting, forecasting, and variance analysis for leadership review, • Assist with lender, investor, and third-party reporting as needed Systems & Process Management • Manage and optimize QuickBooks across all entities, • Utilize or implement M3 Accounting (hotel accounting system) where applicable, • Assist in building standardized chart of accounts and reporting structures across asset classes, • Improve workflows for scalability as the portfolio grows Compliance & Support • Assist with tax preparation coordination and work with external CPAs and advisors, • Support audits, due diligence requests, and regulatory filings, • Maintain organized digital and physical financial records Qualifications • Active CPA License (Required), • Minimum 3 years of professional accounting or bookkeeping experience, • High proficiency in QuickBooks (Required), • Experience with M3 Accounting (Preferred – training available), • Experience working with multi-entity structures, real estate, hospitality, or family office environments preferred, • Strong understanding of GAAP and financial controls, • High level of discretion and professionalism when handling sensitive financial information Skills & Attributes • Exceptional attention to detail and organizational skills, • Strong analytical and problem-solving abilities, • Ability to manage multiple entities and deadlines simultaneously, • Comfortable working directly with executive leadership and ownership, • Process-driven mindset with an eye toward building scalable financial systems Why Join Aureum Shores Industries? • Work directly with leadership in a growing, diversified family office, • Gain exposure to hospitality, real estate, retail, and alternative investments, • Help build institutional-quality financial systems from the ground up, • Long-term growth opportunity in a high-trust, high-responsibility environment Compensation & Benefits • Competitive salary based on experience, • Performance-based growth opportunities, • Health benefits and paid time off (if applicable), • Long-term career development within a growing investment and operating platform

Job Description Trump International Hotel and Tower is seeking a Security Manager who will lead, coach, and counsel our Security Team as well as manage all functions within the Security Department. The Security Manager will also direct and implement the organization's safety and security program to promote a safe, healthy, and accident-free environment. Candidate must have a minimum of 2-3 years of security management experience preferably in a luxury hotel or high rise setting. Fire Safety Director License preferred. Ability to provide strategic leadership and guidance to a team is required. Qualified candidates will also have the following: strong interpersonal and communication skills (including electronic communication), strong leadership skills, strong critical thinking, complex problem solving skills, and be highly organized and able to manage multiple tasks simultaneously. Salary Range: $70,000 - $90,000 Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

Hotel Management and Consulting, Inc. Hotel Management & Consulting, Inc. Property Attendant who is a committed team player who is flexible in completing multiple hotel responsibilities including but not limited to general preventative maintenance, cleaning public areas, prepping rooms for housekeep

Arranges all clothing items in occupied guestrooms ensuring they are folded neatly, while toiletries and shoes are organized based on Hotel standard. Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding. Bending/Kneeling: 30% of shift: Bends

Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. Inform management

Equinox Hotels + Resorts is a rapidly expanding global luxury hospitality brand and management company, built on the evolution of Equinox. Adhere to hotel Health and Safety guidelines. Maintain thorough knowledge of and adherence to all procedures, protocols, and standards of Hotel and Spa.

Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Pass on guest lost and found inquiries to management or supervisors. Perform other duties as assigned by management, of which

Accepting Applications for Managerial Hotel Positions.