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Balsamo® is a worldwide Mobility Management and chauffeured services group. Every day, we collaborate with our customers and their guests, supporting them with the organization of mobility on occasion of major worldwide events, business travel, and diplomatic services. Our mission: to provide the best mobility experience everywhere in the world. We are currently seeking two dynamic individuals to join the Balsamo® team as Operation Employee at our workplace in New York City, NY. Objective: Coordinate and oversee service execution to ensure a flawless experience for clients. Main Responsibilities: - Monitor real-time service execution. - Communicate with drivers, clients, and stakeholders to ensure accuracy and quality. - Quickly and efficiently resolve last-minute issues. - Manage driver schedules and availability. - Ensure every journey meets the high standards required by the brands. Essential Requirements - Excellent problem-solving skills, especially under last-minute conditions. - Strong attention to detail and service quality. - Ability to multitask and manage multiple operations simultaneously. - Willingness to work shifts, including night shifts (Monday to Friday). - Solid knowledge of IT tools for service tracking and coordination. Preferred Requirements: - Initiative and ability to work under pressure. - Additional language skills. - Flexibility with working hours. Sales Specialist Objective: Acquire and manage high-profile clients, ensuring tailored solutions for their mobility needs. Main Responsibilities: - Develop and maintain relationships with existing and new clients. - Create customized proposals for chauffeur services. - Collaborate with the operations team to ensure service quality. - Monitor customer satisfaction and suggest improvements. - Achieve sales targets and contribute to business growth. Essential Requirements: - Strong interpersonal and negotiation skills. - Ability to create tailored solutions for high-end clients. - Problem-solving mindset, especially in dynamic situations. - Goal-oriented with a proactive approach. Preferred Requirements: - Additional language skills. - Experience in luxury services or mobility industry. - Flexibility with working hours. Profile: The ideal candidate will possess good communication skills, the ability to plan their work effectively, and a strong predisposition to work in a team. Application Process: Selected candidates will be contacted to arrange an in-person interview at our offices located at 401 Park Ave S, New York, NY 10012. Career Growth Opportunities: Our New York office is a dynamic and growing environment. Employees with aspirations for growth have opportunities for career advancement and domestic/international business travel to follow on-site projects. Work Environment: We require flexible working hours, with the 40 weekly hours arranged in shifts from Monday to Sunday. There is also the possibility of remote work options one day per week. We offer matching 401(k) contributions and medical coverage. This application is addressed to all genders.
We are seeking a detail-oriented and knowledgeable MCA Debt Specialist to join our team. In this role, you will be responsible for managing and resolving debt-related issues for clients, ensuring compliance with relevant regulations, and providing exceptional customer service. The ideal candidate will possess strong analytical skills and a solid understanding of financial processes. Duties Analyze client accounts to identify outstanding debts and discrepancies. Utilize financial software to track payments, manage accounts receivable, and handle accounts payable efficiently. clients in understanding their financial obligations. Communicate effectively with clients to explain debt resolution options and payment plans. Maintain up-to-date knowledge of industry regulations and best practices related to debt collection and management. Prepare reports on account status and provide recommendations for improving financial processes. Requirements Certification as a Debt Specialist or relevant financial certification preferred. Strong mathematical skills with the ability to analyze financial data accurately. Ability to use accounting software and financial management tools. Experience in revenue cycle management, accounts payable, and accounts receivable is a plus. Excellent communication skills, both verbal and written, with a customer-focused approach. Ability to work independently as well as part of a team in a fast-paced environment. Strong attention to detail and organizational skills are essential for success in this role. Excellent negotiation skills required