Operations Coordinator
3 days ago
Saint Louis
Job Description Operations Coordinator Location: St. Louis, Missouri (Fully Onsite) Pay: $21–$24 per hour Schedule: Multiple Shifts Available (See Below) Job Type: Full-Time We're hiring for a variety of roles! Crossroads Courier is a quickly-growing company in the transportation and logistics industry. If you enjoy fast-paced logistics environments, problem solving, and supporting teams in real time, this could be the perfect role for you. As we continue to expand, we are looking for fill the following positions: • Dispatcher (Saturday — Wednesday, 7 AM to 4 PM), • Dispatch Support Representative (Monday — Friday, 6 AM to 3PM or 8 AM to 5 PM), • Customer Support Specialist (Tuesday — Saturday, 8 AM to 5 PM or Sunday — Thursday, 12 PM to 8 PM) Key Responsibilities • Customer Support & Communication, • Order & Shipment Management, • Inbox, Systems & Documentation Management, • Reporting & Collaboration, • Driver Communication & Dispatching, • Driver & Customer Issues Reporting Qualifications • High school diploma or GED, • 2+ years of customer service experience, ideally in a fast-paced environment, • Experience in courier, logistics, dispatch, or delivery operations preferred, • Strong communication and organizational skills, • Strong problem-solving and analytical skills, • Ability to prioritize tasks and manage multiple requests, • Proficiency with Microsoft Office (Excel, Outlook, Teams, SharePoint), • Valid driver’s license with a clean driving record Why Join Crossroads Courier? • Opportunities for professional growth and advancement., • Comprehensive medical, dental, and vision insurance., • 401(k) plan to support your financial future., • Collaborative and supportive team environment. Apply Today! If you’re a strong communicator who enjoys solving problems and supporting a team on the move, we’d love to hear from you. Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law. Company DescriptionCrossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors. Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.Crossroads Courier is a privately held, nationwide company, based in St. Louis, that provides time-critical, ground and air courier services to a wide spectrum of local and national companies. The company is a customer-service driven organization that focuses on quality service for its clients and provides a positive workplace that encourages individual growth and professional development for employees and contractors.\r\n\r\nCrossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.