FI Program Supervisor
hace 2 días
Central Islip
Job Description Major Responsibility: The FI Program Supervisor oversees the coordination and administration of all aspects of an ongoing program including planning, organizing, staffing, leading, and controlling program activities. The Supervisor is responsible for the oversight, compliance, and quality of the Fiscal Intermediary Self-Direction program, provides direct supervision, training, and guidance to FI staff while ensuring that all services meet OPWDD, Medicaid, and agency standards. The FI Supervisor acts as a key liaison among individuals, families, brokers, and staff to promote self-determination, accountability, and independence for participants. Primary Duties and Responsibilities The Program Supervisor performs a wide range of duties including some or all of the following: Program Oversight • Ensure compliance with OPWDD regulations, Medicaid billing requirements, and agency policies., • Supervise and support FI staff/Self-Direction Coordinators (SDCs), including performance management and evaluations., • Monitor program operations, including budget approvals, documentation, billing accuracy, and adherence to policies., • Directly supervise a team of FI staff/SDCs., • Provide initial and ongoing training on policies, procedures, and regulatory updates., • Facilitate regular team meetings to ensure consistent communication and best practices., • Mentor staff to address and resolve participant, broker, and DSP concerns., • Serve as a resource for individuals, families, and circles of support engaged in Self-Direction., • Ensure accurate and timely processing of budgets and documentation., • Support brokers in navigating FI requirements and responsibilities., • Address and resolve escalated participant, family, or broker concerns., • Oversee fiscal accountability for participant budgets, including monitoring expenditures and reimbursements., • Review and approve broker invoices., • Provide payroll support for DSPs, participants, and families., • Oversee billing for community habilitation and respite services., • Ensure billing accuracy, documentation, and timely submission in compliance with Medicaid and OPWDD., • Conduct regular internal audits of program files and budgets., • Monitor service quality and ensure adherence to person-centered practices., • Develop and implement corrective action plans when necessary., • Ensure program documentation reflects individualized services and supports., • Regulatory Compliance: Ensures FI activities meet OPWDD and Medicaid standards., • Leadership: Provides effective supervision, guidance, and support to FI staff., • Detail Orientation: Maintains accuracy in budgets, billing, and compliance documentation., • Problem-Solving: Effectively resolves participant, staff, and family concerns., • Collaboration: Engages individuals, families, brokers, and agency teams in partnership., • Office-based with flexibility for hybrid/remote work, subject to agency approval., • Education: Bachelor's degree in Human Services, Social Work, Business Administration, or related field preferred., • Experience: Minimum 3-5 years in OPWDD services, including at least 2 years in Self-Direction/FI services with supervisory experience., • Knowledge & Skills:, • In-depth knowledge of OPWDD Self-Direction regulations, FI functions, and Medicaid compliance., • Experience with budget development, payroll, and Medicaid billing processes., • Strong leadership, communication, and organizational skills., • Ability to analyze issues, develop solutions, and ensure compliance. REQUIRED > PPD (TB Test) with proof of results CATEGORY: ♦ NON-EXEMPT