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The Phia Group provides claim recovery services for health benefit plans. When a health plan pays medical bills for its participants (employees and their families) and it is later determined that another party should have been responsible for those expenses, The Phia Group, on behalf of the health plan, seeks reimbursement from the appropriate entity, such as an auto insurance or workers' compensation carrier. The Claim Recovery Department plays a key role in this process by notifying entities of reimbursement rights and negotiating recoveries for clients. The department's primary focus is recovering funds. The WC Claim Recovery Specialist manages workers' compensation files within the Claim Recovery Department by communicating with attorneys, adjusters, and members regarding potential subrogation and reimbursement opportunities. This role also involves frequent communication with clients by phone and email to coordinate reimbursement negotiations, facilitate the retraction of previously paid claims, and provide accident-related details. At The Phia Group, whose mission is to provide high quality yet affordable healthcare to American employees and their families, you can look forward to not only exceptional benefits for yourself but also being immersed in a company that was named one of USA Today's Top Workplaces for 2026. Meanwhile, from a regional perspective, The Boston Globe, Courier Journal, and Louisville Business First annually recognize our unwavering commitment to upholding an internal culture of inclusivity, enjoyment, and empathy for our valued employees by listing The Phia Group in their respective lists for the Top Places to Work. • Contact insurance carriers to obtain claim information, including claim numbers, adjuster contact details, and mailing addresses, • Call adjusters and attorneys to obtain status updates on accepted and appealed claims., • Negotiate with adjusters and attorneys regarding claim resolution., • Maintain knowledge of state-specific case laws and fee schedules., • Draft, mail, and fax correspondence., • Monitor the status of state-specific claims with outside counsel and state workers' compensation boards., • Ensure all state-specific filing deadlines are met., • Provide clients with accident details, reduction requests, and related information., • Review plan documents for potential exclusions., • Correspond with plans regarding workers' compensation funding status (self-funded vs. fully funded)., • Coordinate with healthcare providers to identify and secure overpayments., • Ensure consistency and accuracy of time-sensitive documents., • Update internal portals regarding retraction situations., • Comply with state recovery statutes, including HIMP, and ensure claims are submitted within applicable state timeline guidelines., • Manage a large caseload while maintaining current claim status., • Learn and manage work within The Phia Group's TPS system., • High School Diploma or higher preferred, • Must pass applicable test(s) administered by department manager, • Excellent attention to detail with the ability to prioritize multiple tasks., • Excellent communication skills as work entails constant public contact through telephone and written correspondence., • Strong decision-making abilities to determine recovery potential and proper reimbursement., • Outstanding organizational, interpersonal, and administrative skills., • Excellent telephone, writing, and communication skills., • Must be self-motivated and able to meet both internal and state issued deadlines., • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)., • Must meet regular attendance expectations based on agreed-upon schedule., • Must have ability to define problems, collect data, establish facts, and draw valid conclusions Working Conditions / Physical Demands Sitting at workstation for prolong periods of time. Extensive computer work. Workstation may be exposed to overhead fluorescent lighting and air conditioning. Fast paced work environment. Operates office equipment including personal computer, copiers, and fax machines. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, the company reserves the right to modify, add or remove duties and assign other duties as necessary. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed here) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis Salary: $55,000 base

Help Shape the Future of Safe, OEM-Certified Collision Repair We are seeking a knowledgeable and customer-focused Collision Consultant to serve as a trusted advisor to OEM-certified collision repair facilities. In this role, you will partner with repair centers to ensure they consistently meet evolving OEM repair standards, implement best practices, and deliver safe, high-quality vehicle repairs. As a subject matter expert, you will provide consulting, coaching, and training that helps collision centers improve repair quality, operational efficiency, customer satisfaction, and profitability. This is a highly visible, field-based role ideal for someone who enjoys building relationships, influencing change, and helping businesses succeed. Candidates must be located near the following cities: Louisville, KY, Indianapolis, IN, Columbus, OH, Detroit, MI or Chicago, IL Consult, Coach, and Support Repair Facilities • Serve as the primary advisor and OEM representative for assigned certified collision centers., • Build trusted relationships with facility leadership and repair teams., • Provide expert guidance on OEM repair requirements, repair planning, and operational best practices., • Respond promptly and accurately to technical and operational questions from collision centers. Evaluate Repair Quality and Compliance • Conduct comprehensive assessments of collision center capabilities and repair processes., • Review in-process and completed repairs to verify compliance with OEM repair procedures and standards., • Identify process gaps from estimating through final delivery and recommend corrective actions., • Assess facility readiness and ongoing compliance with OEM certification requirements. Drive Operational Excellence • Implement Repair Planning Systems tailored to each facility's operations and business goals., • Identify opportunities to improve workflow efficiency, repair quality, cycle time, and profitability., • Support facility teams through change management initiatives and continuous improvement efforts., • Help collision centers better utilize OEM repair information and procedures. Deliver Training and Education • Conduct onsite coaching, consulting, and OEM repair training sessions., • Educate technicians, estimators, managers, and leadership teams on evolving OEM requirements and industry best practices., • Promote adoption of safe and proper repair methodologies. Documentation and Reporting • Maintain accurate schedules, visit calendars, and activity plans., • Document facility visits, inspections, coaching sessions, training activities, and communications within company systems., • Submit timely and detailed reports following facility visits and consultations., • Participate in team meetings, conference calls, and ongoing professional development activities. Education • Bachelor's degree in Business Administration, Marketing, Sales, Automotive Technology, or a related field preferred., • Equivalent combination of education and directly related experience in collision repair, insurance claims, consulting, or strategic account management will be considered. Experience • Minimum of 3 years of experience in one or more of the following:, • Collision repair technician, • Collision estimator, • Insurance adjuster or claims professional, • Automotive repair consulting or related field Skills & Competencies • Strong understanding of collision repair processes, OEM repair procedures, and industry best practices., • Working knowledge of estimating platforms and the ability to interpret repair estimates, repair plans, and work orders., • Excellent communication, presentation, coaching, and relationship-building skills., • Strong business acumen with the ability to identify operational improvements and performance opportunities., • Proficiency with Microsoft Office applications and mobile technology, including iPads and reporting systems., • Highly organized with the ability to manage multiple priorities independently., • Strong attention to detail and commitment to quality., • Customer-focused mindset with demonstrated empathy, active listening, professionalism, and collaboration skills. Travel Requirements • Valid driver's license required., • Frequent travel to assigned collision repair facilities, up to 80% of the time. This role offers the opportunity to work directly with leading OEM programs and some of the industry's most respected collision repair facilities. You'll have the chance to influence repair quality, promote vehicle safety, drive business performance, and help shape the future of collision repair through education, consulting, and continuous improvement. What We Offer: • Full benefits starting Day 1: Medical, Dental, and Vision, • 401(k) with company match, • Unlimited Flex Time Off plus 10 company-paid holidays, • Professional development programs, tuition assistance, and quarterly book program, • Free wellness coaching and pet insurance, • Employee resource groups and exclusive employee discounts What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry.

Kickstart Your Casualty Claims Career Join Our Louisville Team! Location: Louisville, KY Work Setup: Hybrid Work From Home + Driving Role What We're Looking For 1+ year of Casualty Adjusting experience Strong investigation, communication, and negotiation skills Ability to work independently and conduct field inspections • Examines claims forms, policies and endorsements, client instructions and other records to determine coverages., • Conducts on-site investigations of claims by interviewing claimants and witnesses, obtaining official reports, and by comparing claim information with evidence., • Sets loss reserves., • Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford., • Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate., • Controlling claim costs., • Recommends litigation when appropriate., • Presents evidence at legal proceedings; producing reports and other documents as evidence., • Maintains expected case load., • Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards., • Maintains professional and technical knowledge through continuing education., • Makes sales calls by calling on local businesses to solicit new business or to maintain existing clients., • May assist junior adjusters., • Upholds the Crawford Code of Business Conduct at all times., • Participates in special projects or performs duties in other areas as requested., • College degree or an equivalent combination of education and experience., • Minimum 6 months previous experience as a Claims Adjuster, • Strong verbal and written communication skills., • Good attention to detail., • Strong analytical and mathematical ability., • Ability to handle multiple tasks., • Highly organized and self-directed., • Flexible and able to change plans quickly., • Good problem solver., • Ability to handle a variety of situations with tact and diplomacy., • A variable schedule including on-call may be required. Depending on case load you may be required to work beyond normal business hours when necessary., • Must complete continuing education requirements as outlined by Crawford Educational Services. Why Crawford? Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. And as part of the One Crawford family, we offer a comprehensive Total Rewards package to our employees to assist with their financial, health/wellness, continuing education/training and other needs: • Competitive base pay, • Bonus/Incentive Pay and other Performance-Based Rewards, if applicable., • We offer a well-rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits* offered include:, • Medical, Dental and Vision Plans - Prescription Drugs - HSA, HRA, and FSA Accounts - Paid Holidays, Vacation and Sick Leave - 401(k) Retirement Plan - Tuition Assistance - Paid Parental Leave - Supplemental Health Benefits, • Other Benefits currently available at no cost include:, • Enhanced Mental Health Support - Virtual Physical Therapy - Caregiving Services - Life Assistance Program *The above information highlights some of the benefits currently available to eligible full-time employees. Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

We are answering a call to action to expand our roster - join us as a 1099 Residential or Commercial Field Adjuster! Requirements: • Minimum 1 year first-party commercial and/or residential property adjusting experience, • Maintain own current estimating software - Xactimate preferred (Cotality a plus), • Working computer with internet access and Microsoft Word, • Strong time management and customer service skills, • Experience in preparing Statement of Loss, Proof of Loss, and denial letters, • Kentucky state adjusters license, • Valid drivers license Responsibilities: • Complete residential and commercial field property inspections utilizing Xactimate software, • Investigate claims by obtaining recorded statements from insureds, claimants, or witnesses and by interviewing fire, police, or other governmental officials as well as inspecting claimed damages, • Recommend claim reserves based on investigation, through well-supported reserve report, • Obtain and interpret official reports, • Review applicable coverage forms and endorsements, provide a thorough analysis of coverage and any coverage issues in a well-documented initial captioned report to the client, • Maintain acceptable product quality through compliance with established best practices Knowledge and Skills: • In-depth knowledge of property and liability insurance coverage and industry standards, • Ability to prepare full-captioned reports by collecting and summarizing required information, • Strong verbal and written communications skills, • Prompt, reliable, friendly, and professional Preferred but Not Required: • College degree, • AIC, IICRC, HAAG or other professional designations All candidates must pass a full background check (void in states where prohibited)

Job Description The Phia Group provides, amongst other things, claim recovery services for health benefit plans. When a health benefit plan pays medical bills, and we later discover someone else should have paid those medical bills, The Phia Group – on behalf of the health plan – will seek to recover the funds. The Senior Claims Recovery Specialist plays an important role in this effort, by determining whether another proper payer exists, and pursuing fund reimbursement. Tasks Include: Handling files for the Recovery Department. Communicating with attorneys, adjusters and plan participants (insured participants) to determine potential sources of recovery (i.e. auto insurance, workers compensation, first party coverage, third party coverage, etc.). Communicating with clients (health benefit plan sponsors, employers, and claims administrators) via phone and email. Performing additional tasks (on an as-needed basis) to assist with the day-to-day activities of the Recovery Department. At The Phia Group, whose mission is to provide high quality yet affordable healthcare to American employees and their families, you can look forward to not only exceptional benefits for yourself but also being immersed in a company that was named one of USA Today’s Top Workplaces for 2026. Meanwhile, from a regional perspective, The Boston Globe, Courier Journal, and Louisville Business First annually recognize our unwavering commitment to upholding an internal culture of inclusivity, enjoyment, and empathy for our valued employees by listing The Phia Group in their respective lists for the Top Places to Work. Essential Duties and Responsibilities: • Calling adjusters and attorneys for status, • Negotiating with attorneys, • Being familiar with different case laws (with use of passionforsubro.com), • Drafting, mailing & faxing correspondence, • Calling insurance carriers for claim information (claim #, adjuster name, phone, fax & mailing address), • Providing clients with accident details, reduction requests, etc…, • Reviewing plan documents for possible exclusions, • Acting as the CH’s out of office (checking voicemail messages and emails), • Will be responsible for consistency and accuracy on time-sensitive documents., • Managing a large case load, • Using MS Word, Excel, Microsoft Outlook and other programs in preparation of correspondence and/or other documents Experience and Qualifications: • Associates degree or higher preferred, • 1-3 years of Subrogation/Reimbursement experience, • Must pass applicable test(s) administered by department manager (including the applicable qualification cards)., • Strong decision making abilities to determine recovery potential and proper reimbursement., • Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)., • Must have ability to define problems, collect data, establish facts, and draw valid conclusions., • Ability to read, write and speak the English Language., • Bilingual (preferred but not required)., • Paralegal Certificate (preferred but not required) Working Conditions / Physical Demands: Sitting at workstation for prolong periods of time. Extensive computer work. Workstation may be exposed to overhead fluorescent lighting and air conditioning. Fast paced work environment. Operates office equipment including personal computer, copiers, and fax machines. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, the company reserves the right to modify, add or remove duties and assign other duties as necessary. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed here) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis. Base Salary: $50,000 - $65,000

Job Description CCMS & Associates is seeking experienced Auto and Heavy Equipment Appraisers to join our independent adjuster and appraiser roster. As a 1099 independent contractor, you will play a critical role in assessing damages, estimating repair costs, and delivering high-quality appraisals for auto and heavy equipment claims. Job Responsibilities: • Conduct field inspections and appraisals of automobiles, commercial trucks, construction equipment, and specialty vehicles to assess damage., • Prepare accurate, detailed estimates using industry-standard software (CCC One, Mitchell, Audatex, or comparable systems)., • Evaluate repair costs, total loss assessments, and salvage values in compliance with carrier guidelines., • Communicate effectively with adjusters, insurers, and repair facilities to ensure seamless claims processing., • Maintain professional, customer-focused interactions with policyholders and industry partners., • Maintain an independent contractor status while meeting CCMS & Associates' quality standards., • Ensure timely submission of comprehensive reports, and maintain compliance with client and industry standards.Qualifications:, • Minimum of 3 years of experience in auto and/or heavy equipment appraisals., • Proficient in estimating software such as CCC One, Mitchell, Audatex, or equivalent., • Strong understanding of insurance policies, claim processes, and industry regulations., • Ability to work independently in the field with minimal supervision., • Reliable transportation, a valid driver’s license, and the ability to travel to inspection locations., • Strong written and verbal communication skills., • Tech-savvy with the ability to use digital tools for claim documentation and reporting.Preferred Qualifications:, • I-CAR, ASE, or other relevant industry certifications., • Experience appraising commercial trucks, construction, agricultural, and specialty equipment., • Background in mechanical failure assessments or diminished value claims., • Bilingual capabilities (Spanish is a plus).Why Join CCMS & Associates?, • Access to a diverse portfolio of claims from leading insurance carriers., • Competitive fee schedules and flexible workload., • Support from a dedicated claims management team., • Opportunity to work with an established leader in multi-line claims and appraisals. Powered by JazzHR CT0YV4mr74

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Bonus based on performance, • Competitive salary, • Flexible schedule ABOUT OUR AGENCY: I opened my agency in 1996 and currently lead a close-knit team of three. I graduated from Georgetown College, played football, worked in construction materials sales, and then joined State Farm as an adjuster before opening my own agency. I'm a lifelong Louisville resident, the proud father of five, a former middle school football coach, and enjoy golfing whenever I get the chance. Serving our community has always been important to me. I'm active in my church, have coached youth sports and community teams, and enjoy building lasting relationships with the individuals and families we serve. Our agency offers health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding, long-term career. Our culture is supportive, community-focused, and built around teamwork. I'm looking for a self-starter who is personable, committed, and enjoys building relationships with customers. If you're community-minded and excited to grow with a close-knit team, we'd love to meet you. ROLE DESCRIPTION: As an Account Representative for Mike Shelton - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES: • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs., • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Promote successful and long-lasting customer relations.QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred., • Experience in managing customer relationships preferred., • Interest in marketing products and services based on customer needs., • Communication skills - written, verbal, and listening., • Dedicated to customer service., • Able to anticipate customer needs., • Able to effectively relate to customers.

Job Description G5 Roofing & Exteriors is hiring motivated Outside Sales Representatives to serve homeowners throughout Louisville and Southern Indiana. In this role, you will generate new business, inspect residential properties, meet with homeowners, explain roofing and exterior solutions, and guide customers through the retail or insurance restoration process. You will also follow up with leads, attend adjuster meetings when needed, maintain accurate job information, and communicate with customers throughout their projects. This is an independent contractor (1099), commission-only position with unlimited earning potential. Our tiered commission structure increases from 12% to 15% based on total sales production. Commissions are calculated after the company’s standard overhead deduction. We provide hands-on training, ongoing coaching, administrative support, measurement and estimating resources, CRM tools, marketing materials, and opportunities to advance into leadership. Previous roofing or outside-sales experience is preferred but not required. The ideal candidate is competitive, dependable, comfortable speaking with homeowners, and willing to generate business through canvassing, referrals, networking, and company-provided opportunities. Candidates must have a valid driver’s license, reliable transportation, a smartphone, and the ability to safely climb ladders and inspect residential roofs. If you are self-motivated, ready to control your income, and interested in building a career with a growing roofing company, apply today. G5 Roofing & Exteriors God • Goals • Growth • Grind • Give “Experience the Difference.”

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Bonus based on performance, • Competitive salary, • Flexible schedule ABOUT OUR AGENCY: I opened my agency in 1996 and currently lead a close-knit team of three. I graduated from Georgetown College, played football, worked in construction materials sales, and then joined State Farm as an adjuster before opening my own agency. I'm a lifelong Louisville resident, the proud father of five, a former middle school football coach, and enjoy golfing whenever I get the chance. Serving our community has always been important to me. I'm active in my church, have coached youth sports and community teams, and enjoy building lasting relationships with the individuals and families we serve. Our agency offers health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding, long-term career. Our culture is supportive, community-focused, and built around teamwork. I'm looking for a self-starter who is personable, committed, and enjoys building relationships with customers. If you're community-minded and excited to grow with a close-knit team, we'd love to meet you. ROLE DESCRIPTION: As an Account Manager for Mike Shelton - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description CCMS & Associates is looking for a 1099 Field Adjuster in Kentucky, specifically the Louisville area. We are answering a call to action to add to our existing roster. The time is now to get on with our innovative team! We are seeking a residential or commercial field adjuster with at least 1 year of consistent field experience. Requirements: • Minimum 1 year first-party commercial and/or residential property adjusting experience, • Maintain own current estimating software - Xactimate preferred (Cotality experience a plus), • Working computer - internet access and Microsoft Word required, • Must demonstrate strong time management and customer service skills, • Experience in preparing Statement of Loss, Proof of Loss, and denial letters, • Kentucky State adjusters license, • Must have a valid drivers licenseResponsibilities:, • Complete residential and commercial field property inspections utilizing Xactimate software, • Investigate claims by obtaining recorded statements from insureds, claimants, or witnesses and by interviewing fire, police, or other governmental officials as well as inspecting claimed damages, • Recommend claim reserves based on investigation, through well-supported reserve report, • Obtain and interpret official reports, • Review applicable coverage forms and endorsements, provide a thorough analysis of coverage and any coverage issues in a well-documented initial captioned report to the client, • Maintain acceptable product quality through compliance with established best practices Knowledge and Skills:, • In-depth knowledge of property and liability insurance coverage and industry standards, • Ability to prepare full-captioned reports by collecting and summarizing required information, • Strong verbal and written communications skills, • Prompt, reliable, and friendlyPreferred but Not Required:, • College degree, • AIC, IICRC, HAAG or other professional designations All candidates must pass a full background check (void in states where prohibited) CCMS & Associates offers multi-line claim adjusting and third-party administration services dedicated to solving the challenges of the complex claim in the property and casualty insurance industry. We create programs that drive a successful claim life cycle while strategically managing all aspects of the complicated issues carriers and policyholders are facing. Servicing excess and surplus/domestic carriers in the United States. Powered by JazzHR F7TLtiwMOb

Job DescriptionBenefits: • Simple IRA, • Competitive salary, • Paid time off, • Training & development, • Health insurance, • Opportunity for advancement, • Bonus based on performance, • Flexible schedule ABOUT OUR AGENCY: I opened my agency in 1996 and currently lead a close-knit team of three. I graduated from Georgetown College, played football, worked in construction materials sales, and then joined State Farm as an adjuster before opening my own agency. I'm a lifelong Louisville resident, the proud father of five, a former middle school football coach, and enjoy golfing whenever I get the chance. Serving our community has always been important to me. I'm active in my church, have coached youth sports and community teams, and enjoy building lasting relationships with the individuals and families we serve. Our agency offers health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding, long-term career. Our culture is supportive, community-focused, and built around teamwork. I'm looking for a self-starter who is personable, committed, and enjoys building relationships with customers. If you're community-minded and excited to grow with a close-knit team, we'd love to meet you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mike Shelton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Are you interested in building a career as an Independent Insurance Claims Adjuster? With continued storm activity and catastrophic weather events across the country, experienced and properly trained adjusters continue to be in demand. MileHigh Adjusters Houston works with both: experienced licensed

Job DescriptionBenefits: • Simple IRA, • Licensing paid by agency, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development, • Bonus based on performance, • Competitive salary, • Flexible schedule ABOUT OUR AGENCY: I opened my agency in 1996 and currently lead a close-knit team of three. I graduated from Georgetown College, played football, worked in construction materials sales, and then joined State Farm as an adjuster before opening my own agency. I'm a lifelong Louisville resident, the proud father of five, a former middle school football coach, and enjoy golfing whenever I get the chance. Serving our community has always been important to me. I'm active in my church, have coached youth sports and community teams, and enjoy building lasting relationships with the individuals and families we serve. Our agency offers health benefits, a Simple IRA, professional development and growth opportunities, and a strong commitment to work-life balance. We believe in investing in our team and helping each person build a rewarding, long-term career. Our culture is supportive, community-focused, and built around teamwork. I'm looking for a self-starter who is personable, committed, and enjoys building relationships with customers. If you're community-minded and excited to grow with a close-knit team, we'd love to meet you. ROLE DESCRIPTION: Mike Shelton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: • Greet customers warmly in person and over the phone, directing them to the appropriate team members., • Manage appointment scheduling and office communications., • Assist in handling incoming inquiries and maintaining customer records., • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options., • Provide excellent customer service and follow up on customers needs., • Support the team with various administrative tasks and projects.QUALIFICATIONS:, • Previous experience in a receptionist or customer service role., • Communication and interpersonal skills., • Organizational and multitasking abilities., • Comfortable with engaging in sales conversations., • Basic computer skills, including Microsoft Office and CRM systems.