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Job Description Sr. Project Manager Location: Newport Beach, CA (Hybrid, 4 days in office per week) JOB DESCRIPTION As a contract Sr. Project Manager, you'll play a key role in supporting our client's projects related to technology, data, strategy, people, and processes. You will be responsible for overseeing the successful planning, execution and delivery of projects. This role involves managing cross functional teams, coordinating resources, and ensuring projects align with business goals and expected value delivery. • Drive complex and cross-functional projects across the enterprise., • Work closely with diverse project teams (matrixed org), maintaining project schedules and all supporting documents to ensure program / project is delivered within scope, schedule, cost, and specifications and to the satisfaction of stakeholders and sponsors., • Lead and influence project sponsors, stakeholders and the core project team members in the successful completion / implementation of goals and business value delivery., • Establish, analyze, and maintain scope, project plans, resources, report progress as required, generate risk assessments, escalate issues, facilitate project review presentations and meetings related to the projects / programs involving multiple stakeholders., • Create and maintain an Epic and Features roadmap, aligning with business goals and objectives., • Collaborate with stakeholders to define and prioritize Epics and Features based on iterative delivery of business value and impact., • Track progress and ensure that the roadmap is updated regularly to reflect changes in priorities and scope., • Create and maintain all necessary project artifacts including but not limited to CBAs, Charters, RAID logs, and status reports., • Manage project budgets, track expenses and ensure adherence to financial guidelines., • Serve as a liaison between Technology, Corporate and other Divisional teams., • Develop, foster, and manage relationships with project / program sponsor(s) to influence effective decision making across the enterprise., • Support communications and change management at the organizational level., • Help drive change within the organization and share experiences with others to help the entire team grow. QUALIFICATIONS • 7-10 years progressive experience in program / project management skills, techniques and methodology (Waterfall and Agile)., • Demonstrated consultative mindset, strong problem-solving abilities, and the capacity to identify solutions, evaluate alternatives and make sound decisions., • Agent of change. Someone who can look at PMO operations critically and identify opportunities for improvement., • Able to identify technical activities, connect the dots, identify gaps, and drive output to achieve project goals. Someone who can ask poignant questions of developers and engineers., • Experience coaching others., • Demonstrated experience in Agile methodologies, including Scrum, Kanban, and Lean., • Strong understanding of Agile principles and practices, and ability to coach teams on Agile adoption and continuous improvement., • Experience in breaking Epics into smaller, manageable Features and user stories., • Strong analytical skills to assess the impact of new features and changes on the overall project timeline and deliverables., • Excellent interpersonal skills, exhibit poise and exercise diplomacy in communication, ability to influence others toward consensus, conflict management and decision-making, and to direct work for project office colleague(s)., • Must be a self-starter, have demonstrated experience in a lead role, be well organized, able to coordinate multiple work streams, effectively manage their time and be a strong leader who can adapt rapidly to new developments and changing priorities., • Experience working with and demonstrated ability to motivate and inspire, cross-functional teams, including IT and third-party vendors., • Proficiency in using varied project management tools including Jira, Trello, Azure DevOps, Smartsheet, and any capacity / resource management tools., • Highly skilled in MS productivity tools (SharePoint, MS Teams, PowerPoint, Excel)., • Working knowledge of visualization / analytics tools including Power BI., • Strong in critical thinking, data analysis and reporting, risk and controls, and process improvement., • Knowledge of IT topics such as infrastructure, software development, data, cloud, digital transformation and technology solutions commonly used in the industry., • Ability to work in a fast-paced and dynamic environment, managing multiple priorities and adapting to changing business needs., • A passion for learning and a desire to grow., • Ability to apply new skills while dealing with ambiguity., • A bachelor's degree in information systems or it related field., • Preferred:, • Background in strategic management and/or management consulting advantageous., • MBA, PMP and/or Agile certifications, or other relevant study., • Experience working in the insurance or related financial services industry.Company DescriptionPlatinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Dental insurance, • Health insurance Seeking a skilled Payment Services Lead/ Supervisor to join our team. The ideal candidate will have a strong background in billing, revenue cycle management, debits, credits, customer service, negotiation Responsibilities: • Diagnose issues and provide solutions in a timely manner, • Collaborate with clients to understand their needs and provide excellent customer service, • Utilize technical manuals and knowledge to troubleshoot problems effectively, • Maintain accurate records of service visits and tasks completed Requirements: • Proven experience as a Payment Services agent/ Leads/ Supervisor or similar role 2+ Years preferred, • Ability to engage in effective customer service interactions, • Strong negotiation skills to address pricing and contract terms Compensation Range - $19.00- $25.00 Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off