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Job Description *The permanent work location will be within close proximity to the posted location. GENERAL FUNCTION / SUMMARY As a Regional External Specialist, your primary objective is to provide unwavering support internally and externally to our life insurance agents to promote our All-in-One financial services. You will serve as their trusted resource, empowering agents with the tools and guidance necessary to excel in their roles. Your main roles include recruiting agents, providing ongoing development and support. Your mission is to ensure our agents deliver exceptional service to their clients, navigating them through their financial journey with expertise and care. MAJOR DUTIES AND RESPONSIBILITIES • Promote our All-in-One service platform for insurance agents and financial professionals as part of recruiting efforts., • Approach potential prospects with outreach activities including cold calls, marketing events, and in-person visits to recruit agents and financial professionals., • Serve as a point of contact to build business relationships and participate in various events, set up booths, and distribute promotion materials., • Analyze product performance to assist agents in meeting clients' financial needs and optimizing their goals., • Educate agents on new concepts in retirement preparation and wealth transition through financial planning., • Support affiliated life agents with insurance sales and transactions, including scheduling medical exams and collecting insured data., • Attend regular training sessions to stay updated on product knowledge across all insurance carriers., • Support Regional Internal Specialist with assigned tasks to ensure smooth operations within the regional office. BASIC QUALIFICATIONS • Licensing in Life, Health, and Accident Insurance is preferred. New hires must obtain proper licensing within the first 90 days., • Bilingual in English and Korean., • Minimum of 3~5 years of experience in sales, recruiting, networking, cold calling, or business promoting activities., • Local and out-of-state traveling is required to attend events and visit potential prospects., • Ability to work on weekends i.e., once a month to support local seminars and events., • Ability to thrive in a fast-paced environment, with a career-oriented mindset, professional etiquette, and a positive learning attitude with a growth mindset. OPPORTUNITIES FOR GROWTH Experienced External Specialists may advance to the Regional Director and lead a branch. Regional Director • Manage office operations within the stationed region., • Oversee office production and development., • Supervise Regional Internal and External Specialists., • Motivate and enhance existing agent productivity., • Oversee the entire region, including all offices within it., • Responsible for overall production and development., • Supervise Regional Directors, External Specialists, and Internal Specialists. WHO WE ARE With over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals. WHY JOIN US • Industry Leader: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network., • Multilingual & Multicultural: Work in a dynamic, diverse environment that understands and serves multicultural communities., • Career Growth: Access to cross-functional training, licensing support, and professional development opportunities., • Collaborative Culture: Be part of a supportive team that values innovation, initiative, and shared success., • Impactful Work: Help individuals and families achieve financial security and generational wealth. WHAT WE OFFER • Competitive salary and benefits package., • Opportunity to work in a collaborative and innovative environment., • Professional development and growth opportunities., • Pay starts at $21.92 -$28.85/hour based on experience.

Job DescriptionPosition Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • 401k, • Salary plus commission/bonus, • Health benefits, • Paid time off (vacation and personal/sick days), • Flexible hours, • Growth potential/Opportunity for advancement within my agency, • License reimbursementRequirements:, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environment, • Bilingual Spanish or Mandarin preferred This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Marketing Associate - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities • Work with the agent to establish and meet marketing goals.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonus, • Paid time off (vacation and personal/sick days), • Flexible hours, • Valuable experience, • Growth potential/Opportunity for advancement within my agency, • Employee's benefits: 401K, Group Life, Health.Requirements, • Property and Casualty license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Opportunity for advancement Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Work with the agent to establish and meet marketing goals., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services., • Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive..., • Hourly pay plus commission/bonusRequirements, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Interest in marketing products and services based on customer needs, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams, • People-oriented, • Self-motivated, • Detail oriented, • Dedicated to customer service, • Able to learn computer functions, • Ability to work in a team environment, • Ability to multi-task, • Achieve mutually agreed upon marketing goals, • Provide timely and thorough activity reports to agent, • Ability to effectively relate to a customer, • Experience in marketing financial products, • Bilingual - Mandarin preferred, • Property and Casualty license (must be able to obtain), • Courses on ethical and customer centered sales practices will be requiredIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Provide information about insurance products and services., • Assist customers with policy applications and renewals., • Handle customer inquiries and provide timely responses., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Prior insurance experience and licenses preferred., • Bilingual Mandarin preferred.

Job DescriptionBenefits: • Simple IRA, • License reimbursement, • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Manage customer inquiries and resolve issues., • Maintain customer records and update information as needed., • Assist with customer retention strategies., • Coordinate with other departments to ensure customer satisfaction.QUALIFICATIONS:, • Communication and problem-solving skills., • Experience in customer service preferred., • Ability to handle high-stress situations calmly.

Job DescriptionBenefits: • Competitive salary, • Opportunity for advancement Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities • Establish customer relationships and follow up with customers, as needed., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.As an Agent Team Member, you will receive..., • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my agencyRequirements, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal and listening, • People-oriented, • Detail oriented, • Proactive in problem solving, • Able to learn computer functions, • Ability to work in a team environment, • Bilingual Spanish REQUIREDIf you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. This is a remote position.

Job DescriptionBenefits: • Life insurance policy, • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off You May Be a Great Fit as an Acquisitions Specialist at David Reyes - State Farm Agent if: • Youre the person people trust first when they need guidance or solutions, • You build relationships quickly and earn confidence naturally, • You listen carefully, then confidently recommend the right solution, • Youre goal-driven, competitive, and motivated by results, • You enjoy turning conversations into opportunities that genuinely help customersLocation Address: Anaheim, CA 92801 At David Reyes - State Farm Agent, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Key Responsibilities • Engage with prospective customers through calls, emails, and community outreach., • Develop and maintain a pipeline of potential new business opportunities., • Schedule and conduct follow-up interactions to support acquisition goals., • Collaborate with team members to coordinate outreach strategies., • Track activity and report progress toward established objectives., • Maintain compliance with office and regulatory procedures.Qualifications, • Strong communication and relationship-building skills., • Detail-oriented and organized, with the ability to manage multiple tasks., • Comfortable initiating contact and interacting with prospective customers., • Previous experience in marketing, outreach, or customer service preferred., • Must be able to obtain applicable state insurance licenses. We review applications within 24 hours because we respect your time. Apply today to start building your future.

Job DescriptionCompany Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage. Job Description The Customer Service Supervisor maintains a high bar for service quality and customer satisfaction across our global contact centers and service centers. This role helps define and execute the Global Customer Support strategy across all countries and languages Western Digital supports. Has a strong focus on using AI, analytics, and automation to scale quality, knowledge, and efficiency. You will own service level management, escalations and quality programs for internal teams and third-party vendors, foster continuous education, and partner across functions to deliver world-class customer support. ESSENTIAL DUTIES AND RESPONSIBILITIES • Day-to-day operations: Assist in managing daily call center operations and workforce planning across multiple regions and 10+ languages, ensuring consistent SLAs and a seamless omnichannel experience (voice, chat, email, social, self-service)., • Training and enablement: Maintain, design, and deliver training for GCSS agents, including new hire, customer service, social media. Review and maintain and update internal knowledge base to ensure accuracy and consistency., • Global vendor management: Partner with third-party vendors to meet KPIs related to quality, customer satisfaction, and efficiency; drive corrective actions and continuous improvement plans., • Social and product launches: Facilitate new social support programs and product introductions, ensuring teams and bots are trained and ready before launch., • Quality and compliance: Conduct quality audits across channels and regions. Ensure adherence to best practices, privacy and data handling standards, and regional regulations., • Escalations: Support direct customer engagement for internal and external escalations, driving timely, empathetic, and complete resolutions., • Governance and communication: Lead recurring operational reviews and cross-functional calls; attend QBRs as required; surface insights and recommendations to leadership., • Travel: Up to 5%, including international travel as needed AI Integration/ Responsibilites • AI strategy in support: Help define and operationalize the AI roadmap for customer support, including virtual agents, agent assist/copilots, knowledge retrieval, and intelligent routing., • Virtual agent excellence: Partner with product and engineering to design, test, and iterate chatbots and IVR/NLU flows; improve intent recognition, containment rate, and handoff quality., • Agent assist and knowledge: Deploy and maintain AI-powered tools that summarize contacts, suggest next best actions, generate responses, and surface knowledge; maintain prompt libraries and guardrails., • Quality automation: Leverage speech and text analytics, auto-QA, and sentiment analysis to increase coverage and consistency of evaluations; coach teams using data-driven insights., • Forecasting and WFM: Use machine learning–driven forecasting, capacity models, and real-time analytics to optimize staffing and service levels., • Experimentation and measurement: Run A/B tests on scripts, flows, deflection experiences, and knowledge content; track impact on CSAT, FCR, AHT, and cost-to-serve., • Data stewardship: Partner with Security, Legal, and Privacy to uphold data protection, PII handling, and responsible AI principles; maintain model and prompt governance, audit logs, and evaluation frameworks. REQUIRED • Bachelor’s degree or equivalent experience, with progressive experience managing customer service operations in fast-paced, multilingual environments. Consumer electronics experience preferred., • Proven track record running training and/or quality programs across internal teams and outsourced vendors., • Strong communication skills and executive presence; able to synthesize insights and influence cross-functionally., • Organizational excellence: adept at prioritizing multiple projects, coordinating across functions, and driving outcomes under deadlines., • Working knowledge of CRM and CCaaS platforms, online support tools, and MS Office/Office 365. PREFERRED • Hands-on with one or more of the following (or similar): Salesforce/Zendesk; CCaaS (Genesys, Amazon Connect); WFM/QA (NICE, Verint); conversational AI (Dialogflow, Lex, Azure OpenAI); BI tools (Power BI, Tableau)., • Building multilingual support programs and AI-enabled localization workflows., • Exposure to Responsible AI practices, data privacy (e.g., PII handling), and model/prompt governance. Key KPIs and success measures: • Customer outcomes: CSAT, NPS, effort score, complaint rate, FCR., • Efficiency: AHT, cost per contact, schedule adherence, backlog/aging., • Quality: QA scores, auto-QA coverage and agreement rate, policy adherence., • AI impact: bot containment/deflection rate, intent recognition accuracy, agent assist adoption, resolution time reduction, self-serve success rate., • Readiness: training completion, time-to-proficiency, knowledge search success, accuracy and freshness of content. Tools and ways of working. • Embrace data-driven operations: instrument dashboards, set baselines., • Teach and coach: enable teams to use AI safely and effectively., • Document and govern: maintain prompts, flows, and knowledge with versioning, testing, and approvals., • Collaborate globally: coordinate with regional leads and vendors to ensure consistency with local flexibility. Additional Information Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here. Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 06/03/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. Compensation & Benefits Details • An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs., • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future., • If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. You will be eligible to be considered for bonuses under either WD’s Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to WD's Standard Terms and Conditions for Restricted Stock Unit Awards. • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the WD Savings 401(k) Plan.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off As a longtime resident of Orange County, Peggy combines her deep community ties with over three decades of expertise to create a workplace where team members not only serve clients but also feel valued, supported, and part of something bigger. If youre looking to join a team with stability, experience, and room to grow, this could be the right fit for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Peggy Bates - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information., • Assist customers with policy changes and updates., • Process insurance claims and follow up with customers., • Maintain accurate records of customer interactions.QUALIFICATIONS:, • Communication and interpersonal skills., • Detail-oriented and able to multitask., • Previous customer service experience preferred.

Job Description Business Insight Analyst Hybrid - Irvine, CA Job Type: Full-Time Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below! Mutual of Omaha Mortgage seeks a dynamic Contact Center Operations Analyst to join our team. As a Contact Center Operations Analyst, you will work closely with Marketing leadership and external vendors to support daily operations and ongoing platform improvements. Roles & Responsibilities: • Administer and configure the Five9 contact center platform, • Configure and maintain dialing campaigns, IVR flows, and call routing logic, • Manage user accounts, permissions, and system settings, • Monitor system performance and troubleshoot operational issues, • Monitor campaign performance and escalate issues when needed, • Troubleshoot and resolve call flow issues across integrated platforms, • Maintain system hygiene tasks such as ANI cleanup and configuration updates, • Support configuration and maintenance of AI voice agent campaigns, • Maintain and update agent scripting tools used during inbound and outbound calls, • Ensure agent scripts align with campaign requirements and compliance guidelines, • Generate and maintain contact center reports and data exports, • Work with vendors and internal teams to troubleshoot technical issues, • Support and participate in platform upgrades, testing, and new feature rollouts, • Maintain documentation of system configurations, IVR flows, and campaign settings Required Qualifications: • 1 to 3 years of experience supporting contact center technology, telephony systems, dialers, IVR flows, or CCaaS platforms, • Strong troubleshooting and analytical skills, • Comfortable working with multiple software platforms simultaneously, • Strong attention to detail and organizational skills, • Experience with Five9, • Exposure to AI voice agents or conversational AI tools, • Experience with quality assurance platforms, • Experience maintaining or updating agent scripting tools, • Exposure to CRM platforms such as Salesforce in a contact center context Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: • Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service., • Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed., • 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday), • Multiple PPO Medical Plans, as well as HDHP eligible plan., • Dental Coverage, • Vision Coverage, • Company Paid Life Insurance, • 401K with a generous employer match, • Additional Benefits including – Optional Life, FSA, Pet Insurance etc., • Free Legal Services 6TjYC9Mi5u

Job Description *The permanent work location will be within close proximity to the posted location. GENERAL FUNCTION / SUMMARY As a Regional External Specialist, your primary objective is to provide unwavering support internally and externally to our life insurance agents to promote our All-in-One financial services. You will serve as their trusted resource, empowering agents with the tools and guidance necessary to excel in their roles. Your main roles include recruiting agents, providing ongoing development and support. Your mission is to ensure our agents deliver exceptional service to their clients, navigating them through their financial journey with expertise and care. MAJOR DUTIES AND RESPONSIBILITIES • Promote our All-in-One service platform for insurance agents and financial professionals as part of recruiting efforts., • Approach potential prospects with outreach activities including cold calls, marketing events, and in-person visits to recruit agents and financial professionals., • Serve as a point of contact to build business relationships and participate in various events, set up booths, and distribute promotion materials., • Analyze product performance to assist agents in meeting clients' financial needs and optimizing their goals., • Educate agents on new concepts in retirement preparation and wealth transition through financial planning., • Support affiliated life agents with insurance sales and transactions, including scheduling medical exams and collecting insured data., • Attend regular training sessions to stay updated on product knowledge across all insurance carriers., • Support Regional Internal Specialist with assigned tasks to ensure smooth operations within the regional office. BASIC QUALIFICATIONS • Licensing in Life, Health, and Accident Insurance is preferred. New hires must obtain proper licensing within the first 90 days., • Bilingual in English and Chinese., • Minimum of 3~5 years of experience in sales, recruiting, networking, cold calling, or business promoting activities., • Local and out-of-state traveling is required to attend events and visit potential prospects., • Ability to work on weekends i.e., once a month to support local seminars and events., • Ability to thrive in a fast-paced environment, with a career-oriented mindset, professional etiquette, and a positive learning attitude with a growth mindset. OPPORTUNITIES FOR GROWTH Experienced External Specialists may advance to the Regional Director and lead a branch. Regional Director • Manage office operations within the stationed region., • Oversee office production and development., • Supervise Regional Internal and External Specialists., • Motivate and enhance existing agent productivity., • Oversee the entire region, including all offices within it., • Responsible for overall production and development., • Supervise Regional Directors, External Specialists, and Internal Specialists. WHO WE ARE With over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals. WHY JOIN US • Industry Leader: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network., • Multilingual & Multicultural: Work in a dynamic, diverse environment that understands and serves multicultural communities., • Career Growth: Access to cross-functional training, licensing support, and professional development opportunities., • Collaborative Culture: Be part of a supportive team that values innovation, initiative, and shared success., • Impactful Work: Help individuals and families achieve financial security and generational wealth. WHAT WE OFFER • Competitive salary and benefits package., • Opportunity to work in a collaborative and innovative environment., • Professional development and growth opportunities., • Pay starts at $21.92 -$28.85/hour based on experience.

Job Description Hampton Inn Irvine/Orange County Airport is looking for a friendly, professional, customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be our guests' first point of contact, providing exceptional service that reflects Hilton’s commitment to excellence. Your role will involve welcoming guests, managing reservations, and ensuring every guest enjoys a seamless and comfortable stay. Key Responsibilities * Efficiently handle guest check-ins and check-outs in accordance with Hilton standards; verify guest information, assign rooms, and process payments accurately. * Manage and update reservations in the property management system (PMS); assist guests with booking inquiries, modifications, and cancellations. * Provide exceptional service by addressing guest inquiries, concerns, and requests promptly and professionally to ensure guest satisfaction. * Liaise with housekeeping, maintenance, and other hotel departments to fulfill guest requests and support smooth operations. * Accurately process room charges, incidentals, and other transactions, handle cash, credit cards, and other forms of payment securely. * Promote and enroll guests in Hilton Honors and explain the benefits of membership. * Adhere to all hotel security, fire, and safety policies and comply with local, state, and federal regulations. * Assist with luggage handling, transportation arrangements, and other guest services as needed. * Maintain a clean, organized, and professional front desk area at all times. * Drive the hotel shuttle to and from the scheduled runs or guest requests. * Perform additional duties as assigned by management. Qualifications: • Previous experience in a customer service role, preferably in the hospitality industry. Experience with front desk operations is a plus., • Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment. Detail-oriented with a focus on accuracy., • Familiarity with property management systems (PMS), preferably OnQ by Hilton, PEP by Hilton, and proficiency in Microsoft Office., • A passion for delivering outstanding guest service and a commitment to Hilton’s standards of hospitality., • Valid driver’s license with a clean driving record for at least 5 years., • Competitive hourly wage with opportunities for growth within Hilton, • Health, dental, and vision insurance, • 401(k) retirement plan, • Paid time off and holiday pay, • Hilton Team Member Travel Program, offering discounted stays at Hilton properties worldwide, • Comprehensive training programs and career development opportunities