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Job Description About Squire: Based in Orem and Salt Lake City, Squire has been a trusted advisor in financial services, specializing in tax, audit, wealth, and advisory services for over 50 years. With solid values and business acumen as our foundation, Squire's culture promotes a steadfast commitment to three core values: Personal Connection, Proactive Ownership, and Thoughtful Innovation. These principles have played a pivotal role in our enduring success, guiding us through decades of growth and evolution. About the role: Are you detail-oriented, analytical, and passionate about navigating complex processes? As a Sales Tax Account Manager at Squire, you’ll play a vital role in helping businesses meet their sales and use tax obligations while providing outstanding client service. This position offers the opportunity to develop expertise in a niche area of public accounting and make a tangible impact on our clients’ success. Responsibilities: We are seeking a meticulous and motivated individual to join our team as a Sales Tax Account Manager. In this role you will be responsible for assisting clients in managing and ensuring monthly sales tax compliance. The ideal candidate should possess strong organizational skills, attention to detail, and a desire to learn and grow within the field of sales tax compliance account management. Responsibilities include managing sales tax filings, registrations, and various sales tax client support services. • Aid in the preparation of and filing of monthly sales tax returns accurately and timely., • Learn and apply standard processes for managing registrations, filings, and tax notices., • Respond to client inquiries regarding sales tax matters promptly and professionally., • Collaborate with internal teams to ensure accurate record keeping and reporting., • Communicate effectively with supervisors, co-workers, clients, and third-party software partners., • Preferred Associate degree in Accounting, Finance, Business, or a related field; sales tax experience is valuable for unrelated degrees., • Preferred 3-5 years experience in Sales Tax., • Strong attention to detail and accuracy with numerical data., • Excellent written communication and interpersonal skills., • Strong customer service skills., • Ability to follow processes and directions effectively., • Works independently and collaboratively in a fast-paced environment., • Skilled in managing multiple tasks and priorities efficiently., • Consistently meets deadlines with high-quality, accurate work., • Effectively prioritizes and addresses critical matters promptly., • Thrives under pressure, maintaining composure and focus in high-stress situations., • Strong time management skills to meet frequent deadlines., • Proficiency in Microsoft Office Suite; familiarity with accounting software is a plus. Work Location: Salt Lake City, UT, Orem, UT Work Arrangements: In-Person, Hybrid Squire Benefits Package Squire takes pride in offering our benefit-eligible employees a comprehensive benefits package tailored to meet the needs of both individuals and their families. Our benefits program is designed to provide peace of mind and ensure access to quality healthcare, covering 90% of healthcare premium coverage. • Medical/Dental/Vision Plans, • Robust Health Savings Account Match, • Flexible Spending Account, • 401(k) Match, • Employer Paid Short-Term & Longer-Term Disability, • Employer Paid Group Life Insurance Policy, • Accident Insurance Plans, • Employee Assistance Mental Health Services, • Pet Insurance Plans, • Squire Culture, • Discretionary and Spot Bonus Structure, • Professional Training, • Tuition Reimbursement (For required Masters positions), • Philanthropic Activities, • Signature Rewards Program, • Employee Assistance Programs, • Women’s Professional Development, • Fitness Reimbursement, • Accrued Paid Time Off, • Utah’s Best Company Award – 8 years running, • 2024 Best Accounting Firm to Work For, • 100 Companies Championing Women Award, • Accounting Today’s “Firms to Watch” in 2024, • Worksite Wellness Award 2020-2024

Job Description Field Sales Professional About Us: At RISE Financial, we are a team of driven, relentless individuals committed to becoming the best versions of ourselves, both personally and professionally. We are a rapidly growing leader in the supplemental insurance industry, focused on providing solutions that help organizations secure the financial future of their employees. Our core values of persistence, integrity, service, and continuous growth guide everything we do. Success comes from challenging the current condition, pushing boundaries, and striving to reach new levels of greatness. If you are someone who thrives on overcoming challenges, is ready to break through limitations, and is committed to achieving new heights in your career, RISE Financial is the place for you. Join us in making a real difference and achieving extraordinary success. Why RISE Financial: * Competitive Compensation: With uncapped commissions, you can earn as much as you are willing to work for. The sky is the limit, and we reward hard work, persistence, and excellence. * A Culture of Challenge: We do not believe in "good enough." We push our team to think bigger, reach higher, and achieve more. If you are someone who thrives on the thrill of a challenge, you will fit right in. * Ongoing Training & Development: From day one, you will be immersed in training programs designed to sharpen your skills and help you rise to the top. You will receive guidance from top performers and mentorship that drives you to reach your full potential. * Team-Oriented Environment: At RISE Financial, we rise together. Success is not just about individual performance it is about elevating the entire team. Share strategies, support your colleagues, and learn from others' success to accelerate your own. * Clear Career Path: With performance-driven metrics and opportunities for leadership development, your career progression is in your hands. Achieve results, and the leadership opportunities will follow. The Role: As a B2B Supplemental Insurance Sales Representative, you will: * Challenge the Status Quo: Seek out new business opportunities, continually pushing yourself and others to exceed expectations. You will be instrumental in introducing cutting-edge supplemental insurance solutions to businesses, helping them provide valuable benefits to their employees. * Prospect and Build Relationships: Engage with businesses, uncovering needs, and creating tailored insurance solutions that provide real value and help companies secure their employees' futures. * Drive Sales: With a passion for growth and a relentless drive for excellence, you will consistently meet and exceed sales goals, turning every challenge into an opportunity to succeed. * Contribute to Team Success: Share insights, strategies, and best practices with your team, helping everyone rise to the occasion and achieve greater success together. Collaboration is key your success is everyone's success. * Operate with Integrity: Your clients' needs always come first. You will maintain the highest standards of integrity and transparency in every interaction. What We Offer: * Competitive Pay: Starting with a competitive weekly draw pay, with commissions and bonuses from the start. * Bonuses & Incentives: Weekly, monthly, quarterly, and annual bonuses, with opportunities to earn all-expenses-paid incentive trips and even stock options. * Ongoing Support: Exceptional training (virtual and in-person) from top performers. Learn by working side-by-side with high achievers and continuously grow through self-study courses developed by the top performers. * Unmatched Growth Potential: You will have the opportunity to rise through the ranks, with development programs and mentorship to guide you toward leadership roles. * Short Sales Cycle: Close deals faster and more efficiently, with a sales cycle that typically lasts fewer than 3 business days. * Flexible Work Environment: Once you have gained the skills, you will have the autonomy to set your own schedule and goals, allowing you to balance work and life while reaching your highest potential. Who We Are Looking For: * Relentless in Pursuing Goals: You are not afraid to push past your comfort zone to achieve remarkable success. You take pride in breaking through mental barriers and achieving what others may view as impossible. * Growth-Oriented: You believe that growth comes from continually evolving and challenging yourself. You are never satisfied with the current parameters you are always looking for ways to improve and succeed. * Driven to Succeed: You are not just in it for the paycheck. You are driven by a deeper desire to succeed, prove yourself, and contribute to something greater than just your individual achievements. * Sales Savvy: You understand the art of sales and know that the key to success lies in listening to your customers, understanding their needs, and offering meaningful, tailored solutions. * Passionate About Helping Others: You take pride in knowing that the work you do is helping employees and businesses build a secure future. You are driven by a desire to serve and make a positive impact. * Resilient & Tenacious: You understand that setbacks are part of the process and are ready to bounce back stronger every time. You are not deterred by rejection each "no" brings you one step closer to the next "yes." Additional Position Qualifications: * Already licensed in Health & Life, or willing and able to obtain your state's Health & Life producer license (Training and reimbursement is offered). * At least 5 years of post-high school work experience, or a Bachelor's degree with professional experience gained outside of formal education (e.g., internships or work in a professional environment). Candidates with less experience but relevant outside sales background will be considered. Ready to Rise If you are an experienced sales professional who is ready to challenge the status quo, break through mental barriers, and take your career to the next level, RISE Financial wants to hear from you. This is your opportunity to make a lasting impact and achieve extraordinary success in a supportive, high-performance environment. Location: Business-to-business, In-Person Job Type: Full-time Pay: $75,000.00 - $100,000.00 per year (with uncapped commissions) Schedule: Monday to Friday (Weekends as needed) To find out more about us please check us out at

Job Description Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our team as a full-time General Manager at IHop. WHAT'S THE SCOPE? We offer a competitive wage that reflects your skills and experience in the restaurant industry. Full-time employees get health insurance! This position is full-time, but the schedule will vary depending on the needs of the restaurant. YOUR CONTRIBUTIONS MATTER In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems. Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization. WHAT'S REQUIRED? • 2+ years of relevant experience, • Valid driver's license, • High school diploma or equivalent, • Ability to speak and read English, • Basic math skills ABOUT IHOP With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day! JOIN US! If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. We know your time is valuable, so we've kept the application process short and sweet. You should be able to complete it in less than 3 minutes. Good luck!

Job DescriptionAbout Us:Founded in 2005, Sunergy Renewables (now Zeo Energy) is a vertically integrated residential solar company. We are in the energy efficiency business with installations on over 16,000 homes nationwide. We pride ourselves on being committed to quality and have established high standards to control and guarantee the quality of our work. From sales to installation to customer care, everything we do is in-house. Focused on rapid expansion, our company became a publicly traded company in March of 2024, solidifying a spot in the upper echelon of US residential solar. At Zeo Energy, you'll have the opportunity to be part of an industry leader, drive meaningful change in the renewable energy space, and help shape a sustainable future—while growing your career alongside a dynamic, forward-thinking team. Job Description:Position Overview:We are seeking a detail-oriented, proactive individual to join our team at Zeo Energy as a Fleet Coordinator. In this role, you will oversee the maintenance, utilization, and management of our company’s vehicle fleet of work vans, trucks, and cars. The Fleet Coordinator will be responsible for ensuring our fleet operates safely, efficiently, and cost-effectively while complying with all regulatory requirements. This position requires proactive problem-solving abilities, strong communication skills, and the ability to collaborate effectively with field employees, vendors, and other stakeholders. The Fleet Manager must exhibit exceptional organizational skills, attention to detail, and the ability to develop and implement best practices for fleet operations. Key Responsibilities: • Oversee daily operations of the fleet, ensuring vehicles are properly maintained, safe, and roadworthy., • Coordinate with vendors, mechanics, and service providers for repairs and maintenance., • Develop and manage preventative maintenance schedules to reduce downtime and extend vehicle life cycles., • Lead accident investigations and insurance claim processes as needed., • Monitor fuel usage, mileage, and operating costs; identify and implement strategies for cost savings., • Ensure compliance with all DOT, OSHA, and other federal, state, and local regulations., • Support vehicle procurement, leasing, registration, and insurance., • 1–3 years of fleet management, logistics, or transportation operations experience, • Strong knowledge of vehicle maintenance, compliance requirements, and safety standards, • Proven ability to quickly assess, identify root causes, and address problems with a focus on practical solutions, • Excellent verbal and written communication skills with the ability to interact professionally and effectively with field personnel and vendors, • Ability to multitask and adapt in a fast paced environment, • Valid driver’s license, • Be part of an innovative team dedicated to renewable energy and sustainability, • Opportunities for professional growth and advancement in a growing industry

Job Description Job Title: PARKING AMBASSADOR Rate of Pay: $18.00/hr Shift: Variable shifts 8 AM – 4:30 PM and, or 4 PM-12 PM, Monday through Sunday Full Time and Part Time/ Seasonal position WEEKENDS & HOLIDAYS REQUIRED FLSA Status: Non-Exempt/Hourly Summary: The Parking Ambassador is the first impression the guest has of the resort and creates an inviting, organized, and efficient sense of arrival for our guests. Their primary focus is on guest service and providing necessary information and directions for all Sundance guests. Key Responsibilities: • Warmly greet guests in a friendly and professional manner directing them to the appropriate parking lot for their needs., • Assist in maximizing the parking inventory for events and high-volume days by directing the guest into an individual parking stall., • Assist disabled passengers into and out of vehicle., • Demonstrate knowledge about all aspects of the property including lodging, dining, shops, mountain recreation, events, activities, and their locations., • Provide helpful information about opportunities of the day including answering questions and giving directions to their desired venue., • Share the Sundance story of land preservation and environmental commitment as the occasion arises., • Pacify disgruntled guests utilizing exceptional people skills., • Recognize lodging and other resort issued parking passes and direct accordingly., • For lodging check-ins, obtain the guest's last name and radio to the front desk to contribute to a seamless arrival., • Direct guests and employees to suitable parking area to prevent congestion and promote exceptional guest service., • Operate radio to communicate with base and other vehicles., • Ensure cleanliness of parking lots and shuttles. Qualifications: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Use of a 2-way radio., • Must possess a valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines. Commercial Driver's License is preferred, but is not required., • While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is occasionally required to climb or balance. The employee is regularly required to lift and/or move 20 pounds, frequently required to lift and/or move 35 pounds, and must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Benefits: • Employee discounts on dining and resort amenities., • Active Season Pass Job Posted by ApplicantPro

Job Description Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our team as a full-time General Manager at IHop. WHAT'S THE SCOPE? We offer a competitive wage that reflects your skills and experience in the restaurant industry. Full-time employees get health insurance! This position is full-time, but the schedule will vary depending on the needs of the restaurant. YOUR CONTRIBUTIONS MATTER In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems. Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization. WHAT'S REQUIRED? • 2+ years of relevant experience, • Valid driver's license, • High school diploma or equivalent, • Ability to speak and read English, • Basic math skills ABOUT IHOP With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day! JOIN US! If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. We know your time is valuable, so we've kept the application process short and sweet. You should be able to complete it in less than 3 minutes. Good luck!

Job DescriptionSalary: $30 per hour We are a well-established independent insurance agency of over 50 years in the Bloomfield area looking for a Full-time Personal Lines Account Manager. The Personal Lines Account Manager will serve our personal insurance clients and offer them first-class service. Responsibilities: • Assist clients with claims, billing questions, policy changes, and payment options, • Quote new insurance policies in a timely manner, • Review policies for accuracy and contact clients to discuss their needs, • Review risks with underwriters from the different insurance carriers that we represent, • Educate clients on insurance coverages, • Develop a good rapport with clients and provide them with exceptional service, • Connect with current clients to regularly review their changes and coverages Skills: • Professional communication with customers, co-workers, insurance carriers, and other contacts, • Experience managing insurance policies from multiple insurance carriers, • Computer literate Requirements: • At least two years of personal lines insurance customer service preferred (applicants without experience will still be considered), • Strong attention to detail, • Strong verbal and written communication skills, • Strong work ethic and positive attitude, • Ability to resolve practical problems, • Strong ethical behavior, • Demonstrate respect and courtesy to everyone, • Computer literacy in Windows operating system, Microsoft Office (Word and Excel). Preferred License and Education: • Current New York State Property & Casualty Insurance license (applicants not currently licensed will receive professional training and licensing preparation and must be able to pass the NY State licensing exam after the training period), • Associate degree or equivalent Job Type: Permanent Pay: $18.00 - $27.00 per hour Benefits: • 401(k), • 401(k) matching, • In-person, • Office Ability to commute/relocate: • Bloomfield, NY 14469: Reliably commute or planning to relocate before starting work (Required) License/Certification: • NY State Property and Casualty License Location: In person

Job Description MB PERKS * WORK TODAY, GET PAID TODAY!! * Free Team Member Meal & Drinks While You Work * Discount For You & Family/Friends When Not Working * Flexible Schedules, Full & Part Time Shifts available * Health, Vision, Dental, & Life Insurance (FT Employees) A DAY IN THE LIFE Shift Leads are trained to perform all the duties that Team Members do, with additional responsibility for ensuring a smooth-running shift. This is especially important in the absence of the General Manager or Manager in Training (MIT) - as they assume that leadership role. Assists with ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned. Helps lead the team in giving our customers the best experience with fast and accurate service. The perfect job for someone looking for a positive environment that feels like home! QUALIFICATIONS * Must be at least 16 years old * Must have a valid driver's license * Must be authorized to work in US * Restaurant experience preferred WORKING CONDITIONS Position requires qualified individuals to be able to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods of time, be able to lift to 30 pounds, bend, stoop and kneel. May be required to work outside in various weather conditions. May be required to work on a computer for extended periods of time, including viewing the screen, using a mouse, manipulating a keyboard with hands, and reaching with arms. May be asked to drive or travel by car, air, or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment. Must be able to report to work responsive, free from sedatives, and in a non-sedative state. Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the job's essential functions. Natural and regular stressors occur on the job. Mo' Bettahs is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy. We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionCompany Description Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. Trucordia Values • We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with., • We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company., • We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?, • We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve., • We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.Job Description Here at Trucordia, we’re looking for an experienced IT Service Desk Technician 2 to join our growing team. This role plays a key part in supporting the technology that keeps our business running—providing hands-on and remote support to employees across the organization. From troubleshooting hardware and software issues to ensuring a smooth user experience, this role helps maintain the reliable, high-performing systems that enable our continued growth and operational excellence. Duties and Responsibilities: • Respond to and resolve technical support requests in a timely, service-oriented manner using our internal ticketing system., • Troubleshoot and resolve hardware, software, and basic network issues for both on-site and remote team members., • Configure, maintain, and upgrade workstations, applications, and other essential systems., • Manage user accounts and permissions through Microsoft Azure Active Directory., • Ensure accurate and complete documentation of support interactions, in line with internal service standards., • Serve as a point of escalation for complex technical issues and support team-wide initiatives., • Support employee onboarding by setting up devices and ensuring seamless access to required tools., • Participate in an on-call rotation and assist with other hands-on IT needs as they arise.Qualifications, • At least 2 years of hands-on IT support experience in a corporate service desk environment., • Working knowledge of Microsoft 365 and Exchange Online administration., • Experience supporting a large, multi-site organization (4,000+ users preferred)., • Ability to create clear, user-friendly technical documentation., • Strong communicator with a customer-first mindset and a knack for problem-solving., • Comfortable working cross-functionally with other IT teams and contributing to process improvement., • Bonus points for certifications like CompTIA A+ or Microsoft Cloud Fundamentals. Additional Information Please see our company Benefits: • Medical, Dental, Vision, • Life and AD&D insurance, • FSA / HSA, • Commuter & Child Care FSA, • Cancer Support Benefits, • Pet Insurance, • Accident & Critical Illness, • Hospital Indemnity, • Employee Assistance Program (EAP), • 11 Paid Holidays, • Flexible PTO, • 401K Additional Information: • This position is 100% onsite, • Occasional after-hours support may be required., • Be able to lift 50 lbs.

Job DescriptionCompany Description Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities • Provide customer support for designated equipment, • Answer client questions in a professional manner, • Accept and deliver all service calls assigned within the established service level agreement for each client, • Meet established customer service satisfaction criteria as outlined in established guidelines and policies, • Complete all administrative tasks associated with each call as documented in established policies and guidelines, • Complete real-time reporting of all calls as documented in established policies and guidelines, • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client, • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements, • Report all activity in an accurate and timely manner, • Understand all Safety policies and guidelines and work within the guidelines of policies daily, • Additional requirements may exist if offer of employment is extended, • Other duties may be assigned to meet business needs Qualifications Education and Experience: • Typically requires technical school certification or equivalent and 0-2 years of relevant experience, • Previous customer service experience is a plus Certifications and/or Qualifications: • Maintain all required OEM Certifications as directed by Management, • Knowledge of relevant software and hardware, • Valid Driver’s License and reliable transportation with valid registration and adequate insurance Skills: • Ability to communicate regarding technical issues with clients, • Ability to drive to client locations, • Ability to drive long distances, and occasional overnight assignments within other geographies, • Ability to lift and or move various computer equipment up to 50 lbs, • Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.