Career Point Staffing is a staffing agency, and we work with engineers, architects and construction professionals to match them with their desired full-time or contract/temporary roles in mainly in NYC, NJ and PA. Our team is currently looking for a candidate to fill a full-time, onsite Project Manager role in NYC for our client. The annual pay for this role has a range between $70k-$120k. The candidate must have a background in Architecture or Civil Engineering with 3+ years of experience in working with façade, Local Law 11, FISP, and exterior roofing. Please contact me and send your resume if you think you meet the mentioned requirements. Additionally, if you know someone from your contacts fit for this role, then please don't hesitate to refer them to our team. We would be happy to assist your referral by matching them with their desired role and we do pay a Referral Fee for every successful referral. Looking forward to a chat!
Company Description Gotham IT & Gotham Telecom is a global, vendor-agnostic advisory firm specializing in a wide range of technology and service solutions. With over 20 years of experience, the company provides intellectual property and expertise to clients across multiple industries. The company’s core focus includes: Cost Containment Digital Transformation Managed Services Project Management Relocation Services High-End Residential Support Gotham IT & Gotham Telecom offer comprehensive, outsourced solutions and daily support services, ensuring that clients receive expert guidance and tailored solutions in areas such as office security, smart homes, and construction. The company is a certified WMBE (Women and Minority Business Enterprise) with New York State (NYS) and New York City (NYC), and it partners with a broad network of 400 providers offering Software as a Service (SaaS) and all XaaS solutions that utilize AI tools to GROW business and Optimize effort. The firm’s consultants excel at navigating complex challenges, driving results, and optimizing existing infrastructure, all while adhering to high professional ethics. Role Description: Office & Non Technical Operations Manager Location: New York, NY Job Type: Full-Time, On-Site This role is a unique opportunity for an individual who thrives in a fast-paced environment and has the ability to manage multiple priorities effectively. If you are a proactive, solution-oriented individual with a passion for optimizing operations and supporting a growing team, we encourage you to apply. Join Gotham IT & Gotham Telecom as an Office Operations Manager – Be a Key Player in Our Global Success! Are you a dynamic, driven professional with a passion for optimizing operations and leading teams? Do you thrive in a fast-paced, ever-evolving environment where your skills and ideas are valued? Gotham IT & Gotham Telecom, a global leader in cost containment, digital transformation, and managed services, is looking for a top-tier Office Operations Manager to join our cutting-edge team in New York, NY. What We’re Looking For: We don’t just want a manager. We want an exceptional leader. An individual who can take charge of our office’s day-to-day operations, think outside the box, and implement smart, innovative solutions that will keep us on the cutting edge of the IT, telecom, and construction industries. Your Role: As the Office Operations Manager, you will be the backbone of Gotham IT & Gotham Telecom’s operations. You will be responsible for driving the smooth, efficient, and productive flow of our office environment—ensuring that no detail is missed and that every project is completed on time. This is a critical role in our organization, and we’re looking for someone who is both strategic and hands-on, someone who takes pride in ensuring everything is running at its best. What You Will Do: Drive Office Operations: Own the daily office operations and ensure that everything runs like a well-oiled machine. Work with the Best: Coordinate with high-end vendors, clients, and internal teams to maintain flawless service delivery. Support High-Level Projects: Take charge of project management, managing timelines, resources, and expectations to deliver stellar results. Manage the Pulse of the Office: Handle client inquiries, provide administrative support, and ensure our office remains a collaborative and productive space for our experts. Be the Go-To Problem Solver: When a challenge arises, you’ll be the one who quickly identifies solutions and drives them to completion. Guard Confidentiality: Be the trusted steward of sensitive information, ensuring that discretion is always at the forefront of everything you do. What We Need From You: Exceptional Organizational Skills: Multitasking is in your DNA. You juggle priorities with ease while maintaining a laser focus on details. Expert Communication: Whether you’re leading a team, liaising with a vendor, or fielding client inquiries, your communication skills are second to none. Tech-Savvy: You are comfortable with the latest tools—Microsoft Office, Fellow, CRM systems, Excel, and office equipment. You know how to leverage technology to streamline processes and keep everything running smoothly. Project Management Expertise: You have the experience to handle complex projects and can see them through from concept to completion. Industry Knowledge: Familiarity with IT, telecom, and construction sectors is a plus—understanding these industries will help you thrive in our environment. A Cool Head Under Pressure: Tight deadlines and shifting priorities don’t faze you—you thrive in fast-paced environments and bring calm, clarity, and leadership in times of stress. What You’ll Get in Return: Global Impact: Work for a recognized leader in cost management, digital transformation, and managed services, serving clients across the globe. Exciting Work Environment: Collaborate with top-tier professionals in a dynamic, growth-oriented environment. Competitive Salary & Benefits: We offer competitive compensation packages and benefits to keep you motivated and healthy. Career Growth: Gotham IT & Gotham Telecom is committed to fostering talent and offering growth opportunities. If you’re looking for a long-term career with room to rise, this is the place for you. Why Gotham IT & Gotham Telecom? We are not just another company—we are a team of experts committed to making a global impact. We’re proud of our diversity, our commitment to excellence, and our ability to transform challenges into opportunities. This is your chance to join a company that is at the forefront of IT and telecom innovations. If you are an extraordinary office operations leader who can bring energy, drive, and unparalleled expertise to our team, we want YOU! This is your opportunity to make an impact at a company where excellence is not just encouraged—it’s expected. We're looking for the best to join our ranks. If you have what it takes, we can't wait to meet you. Gotham IT & Gotham Telecom is a vendor agnostic, advisory firm providing intellectual property to clients across the globe. Gotham and Global teams share more than 20 years of experience in areas related to Cost Containment, Digital transformation, Managed Services, Project Management, Relocation as well as High-End Residential support. Together with our teams of experts in all of the fields we serve, we provide fully outsourced solutions and daily support services to clients looking for a team with mastery around relevant areas. Our services range from Fully Managed Secure Solutions for Offices, Smart homes and Construction. We are a Certified WMBE with NYS and NYC. We work with a portfolio of 400 providers offering SaaS, and all XaaS solutions for Voice, Contact Center, Mobility, Cost Management (TEM and WEM), Energy and Sustainability Focused projects. Our consultants navigate challenges and successfully drive results, all with the most professional ethics and an eye for Optimization of existing infrastructure. Role Description This is a full-time on-site role for an Office Operations Manager at Gotham IT & Gotham Telecom in New York, NY. The Office Operations Manager will be responsible for overseeing daily operations, managing office procedures, handling client inquiries, coordinating with vendors, and ensuring efficient workflow within the office environment. Qualifications Office Management, Administrative Support, and Vendor Management skills required Strong organizational and multitasking abilities QBO excellence a MUST Excellent communication and interpersonal skills Proficiency in Microsoft Office, Fellow, Tasks, and office equipment operations Experience with CRM’s and software Portals Excellent Excel Skills required Ability to prioritize tasks and work under pressure Experience in project management Wisdom and Discretion in the handling of private and confidential information Knowledge of IT, MSP, Telecom preferred Construction experience a plus Familiarity with Social Media and Marketing creation Industry IT Services and IT Consulting Employment Type Full-time
The Turett Collaborative (TTC) seeks a motivated, proactive, and organized Executive Assistant to join our firm. The position provides hands-on experience working alongside firm leadership, allowing you to gain valuable insights into the strategic management of a creative, dynamic organization. Working within a collaborative environment, you'll be encouraged to use your own initiative, problem-solving skills, and creativity to streamline administrative processes. We are a fun creative group of 12 architects and interior designers. This job offers flexible hours. The pay is The Turett Collaborative (TTC) seeks a motivated, proactive, and organized Executive Assistant to join our firm. The position provides hands-on experience working alongside firm leadership, allowing you to gain valuable insights into the strategic management of a creative, dynamic organization. Working within a collaborative environment of architects and interior designers, you'll be encouraged to use your own initiative, problem-solving skills, and creativity to streamline administrative processes. We are a fun creative group. Salary range is $65k-$80k. Hours are flexible.
Please make sure u post picture of yourself to your profile to be considered - At Shop Decorator, we have a Huge assortment of Pillows, curtains, and art: to make explainer videos on how to style a room.We inspire homes. Join our team! - Exciting Paid Internship Opportunity for Film or Interior Design Students: Create, Design, and Inspire! 🎥🎨 “ I AM PERFECT FOR THE JOB”- Please, when you reply to this ad, make sure to tell me why you’re perfect for the job by sharing specific experience or portfolio of work you have that makes you suitable for the job ? Are you a Film Major passionate about storytelling through video, or an Interior Design Student eager to showcase your creative talent? We’re offering a paid internship (10-20 hours per week) where you can build your skills, enhance your portfolio, and work on exciting projects that blend media and design! If you’ve got YouTube experience, we’d love to see it in action, please share links when u apply . **About the Role:** Join our team to host and appear inside engaging explainer videos featuring art pillows, drapery, and other interior design elements. This is your chance to bring your creativity to life, whether you’re designing beautiful spaces or producing captivating video content. **What You’ll Do:** - Assist with interior design projects (if you’re a design student), including creating mood boards, layouts, and selecting decor elements like pillows and drapery. - Create explainer videos that highlight design tips, trends, and behind-the-scenes processes (perfect for film students). - Collaborate with a creative team to brainstorm and execute innovative ideas. - Work on real-world projects to enhance your portfolio in design and/or media . **What We’re Looking For:** - Film Students : - Experience a plus but not required: videography and video editing (tools like Adobe Premiere, Final Cut, or similar).Still need experience or comfort in appearing in explainer videos - Passion for creating dynamic and visually engaging content. - Interior Design Students : - Currently enrolled in an Interior Design program or having Interior Design Experinece - Experience a plus but not required: with design tools (SketchUp, AutoCAD, or Adobe Creative Suite) and a flair for decor, including pillows and drapery. - For Both: - Creativity, a passion for storytelling, and a strong desire to learn. - Availability for 10-20 hours per week **Why Join Us?** - Paid internship to gain valuable real-world experience. - Build your portfolio with creative projects in design and/or media. - Flexible hours to fit your schedule. - Work in a collaborative, supportive, and fun environment. Let’s create something extraordinary—whether it’s stunning interiors or impactful video content. We can’t wait to see your unique talents! 🎨✨🎥 STEPS to APPLY - Read Important Steps to get this job! 1 share why u think your perfect for this job - 4 sentences . 2 BY REPLYING INSIDE THIS AD in an email you can send your resume & portfolio links of videos u have starred in and/or your YouTube channel link 3 Mention the word bingo in your application ( when sending a resume ) to prove u read the WHOLE ad
Position: Construction Superintendent Location: New York City Industry: General Contracting Requirements: Experience: 7-10 years of experience managing construction projects from planning to turnover in commercial General Contracting. Proven track record of delivering projects on time and within budget. Experience working in NYC, with knowledge of DOB regulations, permits, and local building codes. Job value from 2 – 10+ Million-dollar projects. Technical Skills: Proficient in Procore for project management, including document management, RFIs, submittals, and scheduling. Advanced Excel skills for tracking budgets, creating reports, and maintaining schedules. Skilled in scheduling software such as Microsoft Project (preferred but not mandatory). Full ability to read, interpret, and analyze architectural and engineering drawings, including structural, MEP, and shop drawings. Familiarity with Building Information Modeling (BIM) software and processes (preferred). Communication and Leadership: Excellent written and verbal communication skills for interacting with clients, architects, engineers, and subcontractors. Demonstrated ability to lead, manage, and motivate subcontractors to meet project standards and deadlines. Strong problem-solving skills to resolve on-site conflicts and unforeseen challenges effectively. Responsive and highly organized with the ability to prioritize multiple tasks simultaneously. Project Management: Ability to oversee and manage all phases of construction, including pre-construction, mobilization, construction, and closeout. Expertise in coordinating subcontractors and ensuring adherence to scopes of work, schedules, and quality standards. Strong focus on safety compliance and maintaining a clean, organized worksite. Interpersonal Qualities: Holds subcontractors to a high standard of quality and professionalism. Builds and maintains strong relationships with project stakeholders, including clients, architects, and consultants. Proactive, with a solution-oriented mindset and ability to anticipate project needs. Additional Requirements: Valid OSHA-30 certification and Site Safety certifications (e.g., NYC SST). Familiarity with NYC union and non-union labor environments. Driver’s license and the ability to commute to job sites throughout NYC. (Preferred) Experience managing LEED or sustainable building projects is a plus. (Preferred) Self-Sufficiency and Independence Demonstrates the ability to take full ownership of projects without requiring constant oversight or direction. Effectively prioritizes tasks and manages time independently to meet project milestones and deadlines. Proactively identifies potential issues and resolves them before escalation, minimizing the need for intervention. Exhibits strong accountability and responsibility for decisions and actions on-site. Operates with a solutions-oriented mindset, consistently finding innovative ways to overcome challenges. Self-motivated and resourceful in acquiring necessary information or resources to keep projects moving forward. Maintains a high level of organization, ensuring all aspects of the job site are under control without external reminders. Thrives in high-pressure environments, remaining composed and focused while delivering results independently.
Location: Brooklyn, NYC, New York Hourly Rate: $20-$26 per hour About Us: We are a growing construction company dedicated to delivering high-quality projects and services. Our team values professionalism, efficiency, and collaboration. We are seeking a skilled and experienced Accounting & Finance Specialist to join our office team and support our financial operations. Job Responsibilities: • Oversee and manage all accounting and financial processes, including accounts payable/receivable, payroll, and general ledger reconciliation. • Handle construction billing, including progress and final billing, ensuring compliance with contract terms. • Manage tax-related filings and ensure adherence to federal, state, and local tax laws specific to the construction industry. • Monitor project budgets and costs, providing regular financial updates and reports to management. • Assist in preparing for audits and ensuring compliance with financial regulations. • Collaborate with project managers to review contracts and address any billing or financial concerns. Streamline financial operations and implement best practices for accounting and billing processes. Qualifications: • Bachelor’s degree in Accounting, Finance, or a related field. • Minimum of 3–5 years of experience in accounting and financial management, preferably within the construction industry. • Strong knowledge of construction billing processes, including AIA billing and retainage. • Familiarity with construction-related tax laws and regulations. • Proficiency in accounting software (e.g., QuickBooks, Sage) and advanced Excel skills. • Exceptional organizational skills and attention to detail. • Strong analytical and problem-solving abilities. • Excellent communication and teamwork skills. Benefits: • Hourly Rate: $20-$26 per hour • Hybrid work schedule (after 90 days). • Opportunities for professional growth within the company.
Job Summary: The Programs Manager is responsible for the planning and development of the Playhouse’s programs – in conjunction with the Operations Manager and local Board of Directors – and the execution and implementation of the programs daily. In addition, the Programs Manager supports these efforts by recruiting and training volunteers, supporting development activities like grant writing, coordinating administrative support, and interfacing with parents and families. Major Duties Include: · Plan, develop, implement, and maintain programs. · Ensure the safety of all participants while at the Playhouse, and when attending off-site programs and events. · Collaborate with professionals to establish new programs and curriculum. · Establish and maintain metrics and budgets for the quality of each program and event. · Report on quarterly Key Performance Indicators to the Board of Directors. · Maintain website including monthly calendar of events and programs. · Collaborate with other organizations, families, and professionals to expand programs and access to programs to increase participation. · Conduct and document parent formal written surveys and informal parent feedback to grow programs. · Provide programmatic and volunteer support for major events. · Recruit, train, and manage volunteers to support program efforts. · Provide program and event information for social media platforms and Playhouse correspondence. · Provide support to grant writers of program specifics and provide recap for each Grant and how funds were utilized per program. · Coordinate lectures and events on a quarterly basis or more frequently as needed. · Conduct outreach to hospitals and community-based organizations to build partnerships and connect with more families. · Manage a hybrid program model. · Responsible for timely and accurate data management. · Ensure all volunteers meet requirements regarding paperwork, background checks, and trainings etc. · Ensure all participants & families submit required forms/complete requirements for all programs in a timely manner. · Ensure the Playhouse is regularly organized, cleaned, and sanitized. Qualifications · Bachelor's Degree required. · One to two years of program coordination experience required. · One to two years of volunteer recruitment, training, and oversight experience required. · Motivated, enthusiastic, and organized individual with strong interpersonal skills. · Proficient in Microsoft Office, G-Suite, GoToMeeting, and Teams. · Creative, collaborative, problem-solving, resolution-focused, open-minded. · Strong communication and interpersonal skills. · Strong project management and time management skills. · Disposition to interact directly with individuals with Down syndrome and their families. · Spanish-speaking preferred, but not required. · Self-starter, ability to work independently and with a team. · Flexible with the ability to accommodate the changing/growing needs of our community. · Able to effectively work under pressure and manage workload in a fast-paced environment. · You will be expected to work on-site at the Playhouse. This is not a remote position. Typical schedule, with some variation as needed: 10am-6pm Tues - Sat, except during summer months (Monday- Friday). General Requirements: All staff is expected to be committed to the mission and values of GiGi’s Playhouse NYC, communicate authentic sensitivity to and an understanding of the Down syndrome community, have a sense of humor, and possess a willingness and ability to thrive within a unique work environment. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person
Job Overview. We are seeking a dynamic and results-driven Marketing Agent to join our growing team. The ideal candidate will have a strong passion for marketing and a deep understanding of various marketing strategies. As a Marketing Agent, you will be responsible for promoting our products and services, developing marketing campaigns, and driving brand awareness. You will collaborate closely with the sales, design, and content teams to execute marketing plans and achieve business objectives. Responsibilities. Develop and implement comprehensive marketing plans to increase brand awareness and drive sales growth Conduct market research and analysis to identify industry trends, competitive landscape, customer needs, and provide insights to inform marketing strategies Manage and execute various marketing communication campaigns, including email marketing, social media, content development, and advertising Collaborate with the sales team to create sales enablement materials and ensure consistent messaging and positioning across all channels Lead the planning and execution of trade shows, conferences, and other events to drive brand awareness and generate leads Manage relationships with external vendors and partners to ensure effective execution of marketing initiatives Identify and evaluate new marketing opportunities such as new channels, partnerships, and sponsorships Requirements. 2+ years of experience in sales and marketing. Strong analytical and strategic thinking skills with the ability to analyze data and translate insights into actionable marketing plans Proven experience in developing and executing successful marketing campaigns across multiple channels including email marketing, social media, and events Excellent written and verbal communication skills with the ability to craft compelling messaging and effectively communicate with internal and external stakeholders Experience with CRM software and marketing automation tools such as Salesforce and Hubspot Strong project management skills with the ability to manage multiple projects simultaneously and prioritize workload effectively.
Senior Sustainability Consultant As a Senior Sustainability Consultant at Kinetic Communities Consulting Corporation (KC3), you will have the opportunity to impact communities and organizations seeking to create a more sustainable future. We are looking for a passionate and experienced individual to join our team and lead clean energy, decarbonization, climate resiliency, and community engagement projects. About KC3 KC3, an M/WBE B Corp certified firm, works with key players in energy and affordable housing spaces to connect disinvested communities to clean, affordable energy. We believe that promoting climate resilience means meeting these communities where they are and finding solutions that work for them. We partner with local government, the private sector, and nonprofit institutions to expand energy efficiency product integration in communities with the largest need, educate building decision-makers on using energy efficiency as a tool to preserve housing, and elevate opportunities in the energy sector for local New Yorkers. Job Overview As a Senior Sustainability Consultant, you will lead a portfolio of consulting projects primarily for government and utility clients. You will work closely with clients to plan, manage, and implement community driven energy projects in New York. You will also be a subject matter expert providing outreach and direct technical assistance to participants in larger government and utility programs. This is a great opportunity for a highly motivated, committed professional who excels in a collaborative environment. You will be joining a growing, high energy, fun, and passionate team! Responsibilities Project Lead Lead projects from inception to completion, ensuring deadlines and deliverables are met Collaborate with clients to understand their goals and develop tailored strategies Analyze data and trends to provide actionable recommendations Identify and engage community-based organization partners to co-create project deliverables Design stakeholder engagement and communication efforts related to initiatives Develop and present information to various audiences, including internal team and external stakeholders Conduct research and compile reports and memos Stay informed on industry trends and best practices to improve our services continuously Subject Matter Expert (Outreach) Provide subject matter expertise to multifamily building decision-makers, residents, trade allies, and other program participants Work closely with program implementation teams and partners to identify and develop initiatives that advance decarbonization goals Engage and recruit potential program participants Review and assess clean energy scopes of work in affordable multifamily buildings Conduct analysis and benchmarking of building energy consumption and building characteristics Research regulatory compliance pathways for assigned projects The tasks listed above are representative of work that is typical for this role and are subject to change based on client program and project needs. About You The ideal candidate should have 5+ years of work experience, an entrepreneurial spirit, and a passion for environmental, social, and economic justice. We seek a proactive candidate who can adapt and solve problems independently and collaboratively. You should be a skilled project manager who is excited to join a dynamic team that is committed to a just energy transition. Required qualifications: Minimum of 5 years of experience in clean energy, environmental, climate, and/or decarbonization consulting in urban cities or related field Subject matter expertise in affordable housing, building science, building decarbonization, climate resiliency, and/or workforce development Proven experience managing projects and collaborating with cross-functional teams Excellent analytical and problem-solving skills Excellent communication skills, both written and verbal Ability to prioritize tasks and meet deadlines in a fast-paced environment Ability to travel throughout NYC, five boroughs, and Westchester two - three times per month and has occasional availability during weekends and weeknights Desired qualifications: Bi-lingual competency (Spanish, Urdu, Arabic, or Chinese) Consulting experience with government and utility clients in NYC Relationships and experience working with local community-based organizations Salary Range: $75,000 to $105,000 per year Kinetic Communities Consulting Corporation is committed to creating a diverse and inclusive work environment where all employees are valued and empowered to succeed. We adhere to Equal Employment Opportunity principles and do not discriminate based on race, color, religion, sex, national origin, age, disability, or other protected characteristics. We would love to hear from you if you are passionate about sustainability and making a difference in the world. Join us in creating a more sustainable future for all by applying now to be our next Senior Sustainability Consultant!
Responsibilities: This position supports the management of the New York Branch application portfolio. This includes the following responsibilities for New York’s in-house applications and purchased third-party applications: · Incident Management · Monitoring of Application Services and Processes · Change Management and Implementation · Management of internal IT controls and policies related to the applications · Coordination of tests and documentation of enhancements This position supports NY changes, processes, and issues in Head Office Applications (e.g. LoanIQ, Front Arena, EDW, etc.) This position requires coordination with Head Office colleagues and third-party vendors/consultants. Limited implementation work with SSIS, .Net, Python, and Tableau. (SQL Server Integration Services) ** Specific Tasks / Responsibilities** · Participating in status calls with business users, Head Office, and external consultants related to the application. · Ensuring all internal guidelines and requirements for the applications’ documentation, change management, and incident management are met. · Troubleshooting and resolving technical issues that arise in the applications. · Managing and implementing changes to the applications Miscellaneous Tasks /Responsibilities · Support local Help Desk Function when needed. Requirements/Qualifications · .NET Framework, C#, PowerShell, HTML, CSS, JavaScript, Visual Studio · Azure DevOps · Python · MS SQL, SSIS, SSRS (SQL Server Reporting Services) · Tableau is a plus · Windows Server, IIS · Effective communications & organizational skills · Able to work, self-sufficiently · Service orientation and attitude · Project Management, Test Management, & Business Analysis Skills · Bachelor’s Degree (Computer Science, Information Technology) · Financial Industry background · 2 + years’ experience BENEFITS: · 100% of the health insurance premium paid by the Bank…medical, dental, vision, Group Term Life up to 2X’s base salary, STD, LTD · Health Reimbursement equal to: Single -$2,050 / Family - $4,050 · FSA · Commuter Benefit Subsidy - $65 · Tuition Reimbursement
Manager Responsibilities: Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business. Manager Requirements: Bachelor’s degree in business, management, or related field. More education or experience may be preferred or required. Strong understanding of business management, financial, and leadership principles. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills. Time and project management skills. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Commitment to providing exceptional service to customers and support to staff members.