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The role requires managing customer interactions in a professional manner, troubleshooting connectivity issues, and adhering to strict attendance policies during initial training. The company emphasizes teamwork and customer satisfaction, providing opportunities for career growth and salary increase

Job DescriptionWe’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate. About This Role: Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience. As a Rowan Nurse you will leverage your highly respected nursing skills and expertise to perform piercings with the utmost care and precision. Nurses are our skin-saving, infection-fighting, and customer-calming superheroes – essential skills that make Rowan’s signature clinical ear piercing services a true delight. Your role is all about building trust and excitement, turning each piercing into a fun and memorable milestone! What you’ll do:Customer Service: • Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session., • Ensure customer's safety and comfort and smooth flow of customer care., • Provide confident, clear, and professional communication with clients throughout their entire piercing experience., • Create a comforting atmosphere for customers, easing their concerns to ensure a relaxed and confident piercing experience., • Educate customers on aftercare, promoting Rowan's After Care to support healing and ensure their well-being., • Conduct a thorough ear evaluation to find the perfect earring placement and offer personalized styling advice., • Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards., • Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety., • Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services. Studio Support:, • Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere., • Flexibility to fill shifts as needed., • May mentor and train new nurses to uphold Rowan's Clinical Piercing Standards, including shadowing piercing services and observing customer interactions., • Stay attentive to anything that could impact the customer experience, and quickly report any issues to management while collaborating to resolve them.Inventory and Supplies:, • Ensure all piercing stations, including the nurse cart, mayo stand, and nurse nook, are always stocked with the necessary supplies and ready for any customer needs., • Ensure the safety and cleanliness of our services by sterilizing jewelry and needle piercing instruments.Studio Operations:, • Follow state, federal, and CDC guidelines closely to ensure a sanitary and safe piercing experience.Sales:, • Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales., • Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.Reporting and Communication:, • Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.What you bring to the table:, • Required Certifications: Active RN or LPN/LVN License., • Professional and engaging customer care approach., • Warm, friendly, team player with an entrepreneurial spirit., • Excited to create celebratory, memorable experiences for our customers., • Skilled in providing both technical and non-technical information to customers and community members., • Interest in working in a retail environment with sales goals., • Obsessive attention to detail., • Availability to work a flexible schedule, including during peak times such as holidays and weekends., • Open to all experience levels; newly licensed nurses are welcome. Additional training in pediatrics and/or ear piercing is a plus., • Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.Nurse Benefits & Perks:, • Compensation: $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!, • While Piercing Nurses keep 100% of earned tips, tips are customer-provided, are not guaranteed and can vary by location., • Ongoing training and career pathways to grow your nursing career at Rowan., • Paid accrued Vacation and Sick Time for full-time employees., • Medical/Dental/Vision Health Plans for full time employees., • Employee Assistance Program (EAP) Resources., • 401k and Roth IRA Plans., • Generous employee discounts on our amazing products and services!

Job Description Senior Jira Administrator Secret Clearance On-site: Huntsville, AL At Technical Consulting Solutions (TCS), Inc., our team of professionals tackles many of our country’s most difficult engineering and technology challenges to further our country’s defense and space programs. At TCS, we strive to provide our people with a strong, interesting career along with strong benefits and work-life balance. Job Description TCS is searching for a Senior Jira Administrator to join our strong team of Engineers supporting our Ground-based Midcourse Defense (GMD) customer in Huntsville, AL. The GMD program is a portion of the Missile Defense Agency's (MDA) system to protect the US and our allies from ballistic missile attacks. The selected candidate will use modern tools to further the development and sustainment of the GMD system. This is an in-office position. Remote work is not available. Role: TCS is looking for a skilled Jira System Administrator to join our team. The Jira System Administrator will be responsible for the installation, configuration, and maintenance of Jira software in unclassified and classified environments. They will collaborate with stakeholders to customize Jira workflows, dashboards, and reports to meet the needs of the organization. Essential Functions: • Install, configure, and maintain Jira software and related plugins., • Customize Jira workflows, screens, fields, and dashboards to meet business requirements., • Collaborate with stakeholders to gather requirements and implement Jira solutions., • Provide support and troubleshooting for Jira-related issues., • Perform upgrades and migrations of Jira software., • Develop and maintain documentation for Jira systems and processes., • Experience: 8 Years with Bachelor of Science; 6 Years with Masters; 3 Years with PhD; or 12 years of related experience may be considered in lieu of degree., • Current DoD Secret Security Clearance, • Current DoD 8570 IAT Level II Certification (i.e., Security+, CISSP, etc.), • In-depth knowledge of Jira software and its capabilities., • Strong understanding of software development processes., • Proven experience as a Jira System Administrator or similar role., • Excellent troubleshooting and problem-solving skills, • Ability to work independently and as part of a team, • Strong communication and documentation skills, • Scripting using Bash, PowerCLI, PowerShell, • Experience with Dell Powerstore storage solutions, • Experience with Veeam Backup and Replication, • Experience with virtualization technologies (e.g., VMware, Hyper-V), • Knowledge of scripting and automation (e.g., Ansible Automation, Python), • Experience configuring Confluence and Atlassian tools Apply online or visit us at TCS is an EEO Employer.

Job Description ARES is seeking a Project Manager to provide requirements management, analysis, and facilitation for the Agency Business Solution (ABS) in support of the NASA Enterprise Multimedia and Integrated Technical Services (eMITS) contract. eMITS is the Agency’s enterprise-level contract creating and delivering multimedia and technical communications through the use of the internet, digital platforms, and IT management for NASA’s Office of the Chief Information Officer (OCIO) and Office of Communications (OCOMM). From photographing rocket launches and recoveries, to producing engaging videos, to information technology management, to using social media to share NASA’s message, eMITS integrates services for NASA IT and provides NASA’s communication to the outside world. Come join us in support of NASA’s mission to inspire the world through information and discovery. Remote, hybrid, and onsite positions, the employee bears travel costs to the nearest NASA Center for badging and the issuance of NASA IT equipment. For a Remote or Hybrid position, the employee must have a reliable internet connection and be able to VPN into the NASA network to conduct work. JOB RESPONSIBILITIES: • This position will include but not be limited to the following activities:, • Provide oversite for Business and Technical requirements documentation, quality assurance, change management, risk, and governance., • Develop communications plans, calendars, and messaging around stakeholder requirements planning., • Provide program/project management training including conducting workshops and providing training materials., • Support working groups, boards, and meetings to ensure program/project management best practices are considered and policy/processes are understood and followed., • Coordinate and participate in events (e.g., face-to-face meetings, workshops)., • Author professional internal and external communication (e.g., memoranda, emails, briefing materials, reports and talking points)., • Minimum education - BA/BS in Communications, Mass Communications, Business Management, Project Management, or related Field., • 8+ years of experience in Project Management and Requirements Management, • 5+ years of business process experience, • 5+ years of experience leading teams in evaluating requirements, • 3+ years of Enterprise Resource Planning (ERP), • Demonstrated effective oral and written communication skills, • Organizational and analytical skills., • Ability to work under tight deadlines., • Ability to work independently and manage multiple projects simultaneously., • Systems, Applications, and Products in Data Processing (SAP), • Strategy Management, • Tool migration experience, • Proficient in VISIO, • ITIL Certification (desired, not required), • Microsoft Project (desired, not required) ARES offers a competitive compensation and benefit package. Full time employees may participate in: • Medical Insurance, • Dental Insurance, • Vision Insurance, • HSA/FSA Accounts, • Life & Disability Insurance, • Critical Illness & Accident Insurance, • ESOP, • 401(k) Plan

This position involves providing first-line support to end-users, troubleshooting hardware and software issues, and creating support tickets. A leading IT staffing firm is seeking a Level 1 Help Desk Technician for fully remote work.

Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qual

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner statu

LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable fede

The IT Systems Engineering and Development Specialist will work closely with the Product Manager and Product Support Manager to deliver innovative and highly effective solutions for engineering, development, and sustainment of mission-critical IT systems. LMI recruits, hires, trains, and promotes pe

It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements. Relativity is committed to competitive, fair, and equitable compensation practices. As a condition o

OPSPro is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, physical or mental disability, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender

You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Benefits Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other vol

Cengage Group is seeking a Customer Support Specialist to assist users with their digital solutions in a remote setting. Responsibilities include troubleshooting technical issues, providing excellent customer service, and documenting interactions. Qualified candidates should have a high school diplo

What You Will Do Provide senior-level administration for mission systems across lab and operational environments Support engineering teams during integration, testing, installation, PITCO, and SOVT events Perform system installations, upgrades, patching, backups, and lifecycle maintenance Troublesho