Transport Coordinator - Full Time
1 month ago
Birmingham
Job Description Animal Transport Coordinator Position Summary: The Greater Birmingham Humane Society (“the GBHS”) is a progressive animal welfare shelter whose mission is to rescue, rehabilitate, and rehome homeless, abused, neglected and abandoned animals. We are committed to an open admissions policy, animal rehabilitation and a low euthanasia rate. GBHS’ open intake and adoption philosophy is a key part of our progressive mission, enabling us to save and rehome thousands of animals each year. The Animal Transport Coordinator is responsible for direct animal transport, management and operations of the GBHS transport program aimed at maximizing animal placement and decreasing euthanasia through safe and effective animal relocation. The Coordinator will monitor all activities related to logistics, scheduling, track progress, budget maintenance and continued outreach to increase partner shelters. Duties: • Manage day-to-day activities of the transport team including setting schedules, maintaining communication with transport team and partner shelters, and ensuring compliance with USDA and State Laws for animal transport, • Manage and execute all aspects of transport including: partner relationships, animal readiness, documentation, proper transport, vehicle oversight, animal handling, transport schedule, routes, emergency preparedness, etc., • Coordinate the selection of behaviorally and medically fit animals for transport by communicating and collaborating with multiple departments and team members across locations, • Organize all aspects of animal transport by communicating with shelter partners and giving adequate information on animal breed, behavior, medical notes, background, and arrival times and dates, • Ensure all animals selected for transport meet and maintain transport eligibility status by monitoring medical and behavioral health, • Successfully recognize and communicate known medical and behavioral problems to shelter partners and/or rescues, • Perform canine behavior assessments on all animals leaving for transport, or as requested by destination shelters, • Recognize disease symptoms, and have understanding of animal diseases and transmissions to other animals to ensure safe handling and transport practices, • Ensure animals have accurate records and all necessary requirements for transport based on State and shelter partner requirements, including but not limited to: vaccines, treatment and prevention for parasitic infestations, heartworm tests, etc., • Maintain a professional attitude and exceptional customer service when communicating with all shelter partners, customers and volunteers and communicate organizational and program goals to the public, volunteers and co-workers, • Work with the Facilities department to make sure all vehicles and equipment are operational, safe, and provide a healthy environment for the animals being transported, • Prepare vehicle for transport by selecting and loading appropriate crate sizes and clean and sanitize vehicle before and after each transport, • Coordinate physical exams for transport by communicating with the Chief Medical Officer, and ensure that all transported animals have a Certificate of Veterinary Inspection (CVI), • Responsible for securing and maintain inventory and supplies related to transport program, • Effectively communicate with the Volunteer manager and utilize volunteers to support work of the program, • Responsible for booking travel accommodations when needed, • Research best practices, industry standards, and other information related to the work, • Participate in strategic planning and maintain updated project information for reports and metrics, • Work with an animal movement team to assist with animal pathing and placement strategies, ensuring efficient, humane relocation processes Experience with transports, working with canines in an animal welfare setting, and prior experience with animal behavior desired; Strong time management skills, organizational skills, problem-solving skills, and the ability to handle multiple tasks simultaneously; Strong computer skills with the ability to learn new software applications; High school education or GED equivalent; customer service experience and a basic understanding of animal welfare; Ability to work with little or no supervision Ability to handle animals in all conditions, must possess excellent judgment and decision making skills; meets minimum general requirements for GBHS employment as set forth in GBHS employee handbook; ability to supervisor others as needed. Physical Requirements Ability to lift and carry a minimum of 50 pounds, with frequent lifting, bending, pushing and/or pulling; work indoors and outdoors in all weather conditions; ability to work well in a team environment; ability to work weekends and evenings as necessary; meets minimum general requirements for GBHS employment as set forth in GBHS employee handbook. Ability to stoop, bend, lift, clean, mop, and other such assigned duties with ease and in a timely fashion. Work Environment Must be able to work with and around animals of all types (cats, dogs, rabbits, birds, etc), that may be fearful, under socialized, feral and/or aggressive. Exposure to conditions such as animal feces, urine, etc and foul odors. May be exposed to animal dander, parasites and infectious diseases than can be carried and transmitted by animals. Must be able to work in an environment that provides humane euthanasia to animals. The GBHS is an equal opportunity employer. It is the policy of GBHS to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.