Assistant Manager
26 days ago
Tempe
Job Description We are seeking assistant manager to join our team! Responsibilities: • Providing product information to customers and assisting with order placement, including upselling or suggesting alternatives, • Monitoring retail sales data to forecast inventory needs and prevent stockouts or overstocking, • Coordinating with retail stores to manage inventory transfers, returns, and stock replenishment, • Overseeing shipment of goods to retail locations and ensuring timely delivery for promotions or seasonal demand, • Managing vendor relationships specific to retail suppliers, including negotiating delivery schedules and resolving product issues, • Handling customer inquiries via phone, email, or in person regarding order status, product availability, and delivery timelines, • Supervising the processing of customer returns and coordinating restocking or disposal, • Pulling and packing orders, • Operating cash register, • Receiving freight, • Counting inventory, • Organizing warehouse, • Maintaining a clean and safe working environment, • Supporting retail sales operations by managing pickup orders, curbside delivery, and local customer service needs, • Collect on unpaid orders and shipments, • Inspect and monitor delivery vehicle, • Concrete coatings experience highly valued, • Experience: Typically 2–5 years of warehouse and retail operations experience, with 1+ years in a supervisory or leadership role; experience in fast-paced retail or e-commerce environments is highly valued, • Technical Skills: Proficiency in warehouse management systems (WMS), ERP software (e.g., SAP, Oracle, Epicor), Google and Microsoft Office Suite (especially Excel) for reporting and data analysis, • Soft Skills: Strong leadership, communication, problem-solving, and organizational abilities; must manage both warehouse teams and office-based coordination with retail and logistics departments, • Experience in delivery driving, • Clean driving record, • Experience with driving a forklift, • Ability to handle physical workload and lift 50lbs repeatedly, • Deadline-oriented