Senior Product Manager
3 days ago
Jersey City
My client is transforming customer service across gaming and sports through industry-specific AI, partnering with major operators to deliver intelligent automation that elevates player experience and drives operational efficiency. As they expand their global delivery footprint, my client is seeking a Senior Product Manager to anchor U.S. product operations and help translate vision into execution for their next-generation AI platform. The Role This is a hands-on, delivery-focused product leadership position based in the New York / New Jersey area (hybrid model, minimum three days in office). You will coordinate roadmap execution across distributed AI and engineering teams, ensure alignment and quality, and help convert founder-level strategy into tangible product outcomes. Working closely with senior leadership and global engineering teams (US, UK, APAC), you’ll drive prioritization, execution, and release readiness for complex AI-driven products. Key Responsibilities • Translate strategy into execution: Convert leadership vision into quarterly plans, milestones, and measurable outcomes., • Own roadmap delivery: Manage backlogs, sprint priorities, and release schedules across multi-timezone teams., • Champion product quality: Collaborate with QA and Engineering to meet AI accuracy, reliability, and UX standards., • Monitor AI performance: Partner with Evals/QA teams to track hallucination incidents and model consistency., • Stay customer-aligned: Work with Customer Success and POC teams to integrate customer insights into product decisions., • Drive impact with data: Use performance metrics and AI evaluation data to influence roadmap and prioritization., • Run discovery sprints: Validate new features, integrations, and AI enhancements through structured research and testing., • Report clearly: Provide concise, structured delivery updates and surface risks or trade-offs to leadership. About You A structured, execution-focused product leader who thrives in fast-moving environments and is passionate about building scalable AI-driven products. Requirements • 5+ years of Product Management experience (SaaS, gaming, AI, or related tech)., • Strong background in agile delivery and cross-functional collaboration., • Experience working with distributed engineering teams across time zones., • Familiarity with QA processes and AI evaluation frameworks., • Data-driven mindset with the ability to translate metrics into product decisions., • Excellent communication and stakeholder-management skills. Bonus Skills • Experience with CRM, customer service, or messaging-platform integrations., • Interest in iGaming, sports, or AI innovation. Why Join? • Influence the next generation of AI-powered customer engagement in gaming and sports., • Collaborate with global teams across the US, UK, and APAC., • Work directly with founders and senior technical leaders driving real AI innovation., • Competitive compensation, performance incentives, and potential equity participation.