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Job Description About the job De Band Global LLC is looking for a personable, customer service-oriented individual to fill the position of Direct Support Professional (DSP) who provides direct care and services to agency support recipients in all settings - Assisted Living Home, Natural Home, and the Community. The DSP will seek to improve/enhance the recipient’s independence in line with recipient’s approved Plan of Care (POC). Responsibilities: Provides support services as outlined in the Plan of Care and/or support plan and any behavioral health protocols. Teaches and assists support recipients with their daily personal hygiene & care, household & personal chores, and recreational activities. Collaborates and communicates with all members of the team to assist with the coordination of services, develops/implements/monitor effectiveness of approved POCs and support plans. Develops and maintains positive professional relationships with families and guardians. Coordinates/assists with transportation of support recipients to medical appointments, using personal vehicle, arranging public transportation, or using vehicles provided by the Agency. Monitors support recipients’ health and reports health concerns to the Program administrator or his designee, to parents/guardians and to Care Coordinators as applicable. Assists with following medical orders issued by support recipient’s medical professional(s). Completes Agency required documentation accurately, and in a timely manner in line with Agency standards, federal and state regulations. Performs other tasks and responsibilities assigned which may not be otherwise specified above, but that are within the scope of the position and in the best interest of the Agency and/or the Support Recipients. This is a great opportunity to work with a fun team of people who love what they do! Job Types: Full-time, Part-time Benefits: Flexible schedule Paid time off Education: High school or equivalent (Required) Experience: Caregiving: 1 year (Required) Language: English (Required) License/Certification: Driver's License (Required) Shift availability: Day Shift Live-In Shift Work Location: In person

Job Description PURPOSE OF THE JOB: Coordinates all travel for BBAHC patients scheduled to receive medical care at the nearest appropriate BBAHC facility and/or higher level of care referred by a BBAHC provider. Provides and reviews required documentation assisting patients and their provider through completion of travel. MINIMUM QUALIFICATIONS: l . High school diploma or GED equivalent required. Three (3) years prior experience working in a healthcare environment. Prior experience working with a Third-Party Administrator (TPA) such as Alaska Medicaid, or in the travel industry preferred. Yup' ik speaking preferred. • Knowledge of HIPAA Privacy Rule; knowledge of State, Federal and Tribal Health Care Programs including but not limited to public/private insurance, Medicaid and Medicare. Additional Qualifications, Level Il: • Associates degree in Business, Finance, or other health related field preferred. Two (2) years of experience as a Level I Coordinator or demonstrated proficiency. Prior related work experience may be substituted on a year-to-year basis for college education. ESSENTIAL JOB FUNCTIONS: l . Coordinates all patient travel arrangements within BBAHC Travel Policies and third-party payer policies to include but not limited to air and ground transportation, lodging and meals for patients and escorts (if applicable) referred to medical care by BBAHC provider for travel in-region and out-of-region. • Collaborates with other members of the team department, and other departments within the Corporation including but not limited to Outreach & Enrollment, Case Management, Inpatient/ER, Outpatient, Central Schedulers/Registration, Optometry, Audiology, Diabetes, Dental and CHAP Clinics., • Utilizes multiple computer systems to gather information and document within all software applications to include but not limited to SharePoint, FileShare, Cerner, AFHCAN, and Workflow., • Manages logs for all Medicaid vouchers and BBAHC lodging and meal cards., • Prepares and submits invoices/claims and other documentation for travel reimbursement for patients with alternate health resources offering travel benefits. Monitors and tracks reimbursement requests until completed.

Job Description Sales & Event Administrator As Sales and Events Administrator for Alyeska Resort, in Girdwood, AK you will be the first point of contact for the Sales & Events office. You will be responsible for responding to and qualifying all incoming leads through various channels and assigning to the appropriate sales manager for follow-up. You will provide on-site support for activities such as site inspections, event management, organizing FAM tours, tour groups and general office administration. You must have superior communication skills and the ability to build rapport with all operating departments throughout the hotel. Attending and reporting on all communication meetings inclusive of both Resume and BEO will be crucial. Other duties will include; responding to special requests, preparing and executing amenities, managing day use bookings and internal meetings. The successful candidate will be self-motivated and self-managed, but thrive in a collaborative environment. No two days in this position will ever be the same. We are looking for an individual who is adaptable, maintains composure, thrives under pressure and has exemplary time management skills with the ability to prioritize. This role occasionally involves extended hours and weekends to accommodate peak business periods and deadlines Preference will be given to individuals with previous experience in hotel operations. Working knowledge of OPERA, Ideas and Microsoft Office will be considered an asset. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you. Skills/Requirements: • Bachelor's degree in sales, marketing, or hospitality; or equivalent combination of education and experience., • 1-3 years of hotel sales and resort operations experience strongly preferred, • Experience with Opera Sales and Catering and PMS systems preferred, • Microsoft Office computer literacy required, • Excellent verbal and written communication and presentation skills, • Strong organizational skills and ability to prioritize, • Excellent time-management skills and ability to delegate and handle multiple priorities, • Self-Motivated and results oriented, • Team player to assist with obtaining new business, • Ability to work some weekends and holidays, • Must have valid US Driver’s License Why Alyeska? Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests. Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort is Alaska's premier year-round destination featuring the 299-room Hotel Alyeska. Located just 40 miles from Anchorage and Ted Stevens Anchorage International Airport, Alyeska Resort is your base camp for an endless number of summer and winter adventures. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: • Vision, Dental, and Medical Insurance for regular full-time employees, • Paid holiday and paid time off (Vacation and Personal), • Free Season Pass for employees and qualified dependents, • Roth 401(k) and 401(k) Retirement Savings Plan, • Discounts for rooms at The Hotel Alyeska and affiliate hotels, • Discounts in Resort restaurants, shops, and fitness center/pool, • Relocation available Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Work Environment: While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.

Job Description Pacific Alaska Wholesale (PAW) currently has an exciting opportunity for full-time, permanent employment in our corporate office. This is an excellent opportunity to join a team where your experience and work ethic is appreciated and rewarded. With PAW, you’re encouraged to learn and grow on the job and to explore the beauty and the culture of the communities in which we live and work. The North West Company International offers rewarding experiences and unique opportunities for growth. • Competitive starting pay rates, • Full benefits package (Medical / Vision / Dental – FT Employees only), • Employee Assistance Plan, • Retirement Savings 401K Your Responsibilities: The Data Administrator keeps product and pricing data accurate across our ERP and e-commerce systems, so that stores, buyers, and customers work from a single source of truth. Working with internal teams and vendors, they collect, validate, and enter product data, and audit pricing and deal information against vendor costs. Secondary responsibilities include partnering with technical specialists to maintain existing systems, learning and supporting new software tools, sourcing substitutes for discontinued products, and maintaining • Work with sales and vendors to collect accurate pricing and availability, • Proactively monitor product offerings and availability in ERP and E-Commerce, • Maintain product pricing, including custom bid pricing in ERP and E-Commerce, • Review vendor materials or websites to identify new products for our customers, • Support B2B and E-Commerce sourcing products requested for bids, • Independently familiarize oneself with new technology tools introduced in the department, • Maintain access and familiarity with online services used in the department, • Create and maintain detailed documentation of processes and troubleshooting guides, • Act as a liaison between IT, external technology resources, and local staff, • Support other team members in software or services related to your responsibilities Skills and Qualifications: • One year of office experience, preferably in a retail or wholesale grocery environment, • High school diploma or general education degree (GED) required, • Supportive attitude and strong independent work ethic, • Process-oriented approach to problem solving with good attention to detail, • Proficient in Microsoft Office, particularly Excel, • Familiarity withSQL or relational databases preferred, • Familiarity with a scripting language for data processing (MS Visual Basic, Python, etc.) preferred, • Willingness to learn new tools and technology Location: Anchorage – Alaska Reports to: PAW Systems Manager We’d love to hear from all workers who are motivated to thrive professionally and personally while making a difference in the communities we serve. We thank all applicants for their interest; however, only those selected for an interview will be contacted. NWCI is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information. We create a collaborative and constructive culture by: • Acting with integrity • Fostering excellence • Respecting others • Working collaboratively • Being accountable The North West Company is committed to inclusion and diversity and encourages applications from all candidates, including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities. \nCompany Description Pacific Alaska Wholesale is the wholesale arm of NWC International. We specialize in shipping groceries and general merchandise throughout rural Alaska, utilizing the most economical methods of shipping to each location we serve (Bypass, US Mail, Air Freight and Barge). We stock popular grocery, general merchandise and seasonal items in our Anchorage Distribution Center for a faster response to our customers’ needs. We also source products from multiple vendors in the Lower 48 states to offer competitive pricing and a more extensive customer offering. Pacific Alaska Wholesale currently has three different banners operating under it Pacific Alaska Wholesale is the wholesale arm of NWC International. We specialize in shipping groceries and general merchandise throughout rural Alaska, utilizing the most economical methods of shipping to each location we serve (Bypass, US Mail, Air Freight and Barge). We stock popular grocery, general merchandise and seasonal items in our Anchorage Distribution Center for a faster response to our customers’ needs. We also source products from multiple vendors in the Lower 48 states to offer competitive pricing and a more extensive customer offering. Pacific Alaska Wholesale currently has three different banners operating under it

Job Description JOB TITLE Quality Assurance Assistant SALARY DOE REPORTS TO CEO/Program Coordinator/Billing Supervisor JOB PURPOSE The Quality Assurance Assistant is responsible for providing administrative and operational support to the Quality Assurance Department to help ensure the accuracy, completeness, and compliance of agency documentation and services. This position assists with receiving, reviewing, tracking, and correcting timesheets, maintaining quality assurance records, preparing documentation for audits, and communicating with providers and the Billing Department regarding discrepancies or missing information. The Quality Assurance Assistant works under the direction of the Quality Assurance Administrator or designated supervisor and helps ensure agency procedures, documentation requirements, and quality standards are consistently followed. SCOPE OF WORK ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with maintaining the agency’s internal Quality Assurance system and related documentation. Receive, organize, review, and process timesheets for accuracy, completeness, and compliance with agency requirements. Identify missing information, errors, or discrepancies in timesheets and assist with obtaining necessary corrections. Communicate with providers, staff, and the Billing Department regarding timesheet questions, corrections, and documentation requirements. Assist with preparing, gathering, and organizing documentation for internal audits, external audits, and state-directed reviews. Maintain accurate Quality Assurance records, files, tracking logs, and documentation in accordance with agency policies and retention requirements. Assist with monitoring outstanding timesheet corrections and following up to ensure timely resolution. Support the Quality Assurance Administrator with reviewing documentation, identifying recurring concerns, and communicating findings as directed. Assist with data entry, scanning, filing, document management, and preparation of reports. Maintain confidentiality of all client, employee, provider, and agency information in accordance with HIPAA and agency policies. Provide administrative assistance to other departments as needed, including occasional front desk coverage. Report potential compliance concerns, documentation issues, or discrepancies to the appropriate supervisor. Follow established agency policies, procedures, and quality standards. Perform additional duties as assigned by the Quality Assurance Administrator or designated supervisor. KNOWLEDGE, SKILLS, AND ABILITIES Strong interpersonal and customer service skills. Knowledge of HIPAA requirements and the importance of safeguarding confidential medical and personal information. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. Strong data entry, typing, and computer skills. Ability to operate multiline phone systems, copiers, scanners, and fax machines. Excellent organizational skills and attention to detail. Effective written and verbal communication skills. Ability to identify documentation errors and follow established correction procedures. Ability to maintain accurate records and meet deadlines. Strong time-management skills and the ability to prioritize multiple assignments. Ability to maintain professional and confidential working relationships. Ability to follow written and verbal instructions. Dependability, punctuality, and a positive attitude. Ability to work independently on assigned tasks while recognizing when supervisory guidance or approval is required. Willingness to learn agency Quality Assurance procedures and documentation requirements. QUALIFICATIONS High school diploma or equivalent required. Previous experience in administrative support, quality assurance, healthcare, billing, or a related field preferred. Experience with data entry, document review, and recordkeeping preferred. Working knowledge of Microsoft Office applications. Must be able to pass a criminal background check. Must demonstrate professionalism, discretion, and the ability to handle sensitive and confidential information. Ability to communicate effectively with employees, providers, supervisors, and other departments. Strong attention to detail and the ability to manage multiple responsibilities in a fast-paced office environment. WORK ENVIRONMENT Primarily performed in a professional office setting. Requires regular computer use, document processing, filing, and communication with staff and providers. May occasionally require extended hours or additional administrative support based on agency needs. May require travel to other agency locations or client residences when assigned. ACKNOWLEDGMENT The above statements describe the general nature and level of work performed by an employee in the Quality Assurance Assistant position. They are not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Hearts & Hands of Care reserves the right to assign additional duties or revise this job description based on operational needs, staffing changes, regulatory requirements, or organizational restructuring. ACKNOWLEDGMENT: Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood. Powered by JazzHR Uj9iJmDm7Q

Support Engineer L2 – MSP Escalations Location: Tampa, FL Work Arrangement: Primarily remote, with occasional visits to local schools Salary: $60,000–$70,000, with flexibility for an exceptional candidate Employment Type: Full-time About the Opportunity A mission-driven managed service provider focused on K–12 education is hiring a Systems Administrator to support schools across the Tampa area. This role is a strong fit for a Tier 2 IT professional who enjoys solving complex technical issues, building client relationships, and helping less experienced technicians grow. You’ll serve as an escalation point for the service desk, working across Microsoft and Google environments, endpoint management, local servers, and printer management systems. You’ll also mentor Tier 1 and field technicians, sharing your knowledge and helping the team resolve more issues independently. The role is primarily remote, with occasional onsite visits to schools in the Tampa area—typically about five to six times per year. You’ll join a collaborative team where your technical skills and client service make a direct impact on educators and students. What You’ll Do • Take ownership of complex Tier 2 escalations and troubleshoot issues across client environments., • Support Microsoft 365, Google Workspace, endpoint management, local servers, and printer management systems., • Provide remote support through ticket and call queues, keeping clients informed throughout the resolution process., • Serve as a technical resource and mentor for Tier 1 technicians and field engineers., • Coach teammates on troubleshooting methods and help them build confidence handling issues independently., • Build trusted relationships with school clients through responsive communication and personalized support., • Visit local schools when hands-on support is needed. What We’re Looking For • Experience in a Tier 2 help desk, systems administration, or IT support role., • Working knowledge of Google Workspace and Microsoft technologies., • Familiarity with mobile device management or endpoint management tools., • Strong troubleshooting, communication, and customer service skills., • Interest in mentoring technicians and sharing technical knowledge., • Ability to pass the required CGIS background check. Compensation & Benefits • Salary range of $60,000–$70,000, with flexibility for an exceptional candidate., • Company vehicle., • 401(k) with employer match., • Medical, dental, and vision insurance., • Paid time off, including time for training., • Up to $1,500 in training reimbursement., • Bonus opportunities., • Supportive team culture and room to grow as the person currently in this role is being promoted.

Addison Group is working with a manufacturing company in search for a hands-on Microsoft Dynamics 365 Finance & Operations (D365 F&O) System Administrator to serve as the primary owner of the ERP environment. This is a CONTRACT TO HIRE role and fully remote working MST time zone - Please apply to be considered This role is responsible for platform administration, security, performance monitoring, troubleshooting, release management, and ongoing optimization of D365 across financial and operational business functions. The ideal candidate is highly self-sufficient, technically strong, and capable of managing environments, deployments, integrations, and system issues while effectively communicating risks and solutions to stakeholders. Key Responsibilities D365 Administration & Environment Management • Administer and maintain D365 F&O production and non-production environments., • Manage Lifecycle Services (LCS), environment refreshes, updates, deployments, and system configurations., • Monitor application health, batch jobs, performance, capacity, and system availability., • Troubleshoot and resolve issues related to configurations, connectivity, data processing, and performance., • Support integrations, data entities, and Azure-related services., • Maintain environment documentation, deployment history, and administrative procedures., • Identify opportunities for automation and operational improvements. Security & Access Management • Manage user provisioning, security roles, permissions, and role-based access controls., • Maintain segregation of duties and compliance with internal security standards., • Conduct access reviews, security audits, and risk assessments., • Resolve security and authentication issues related to user access., • Support identity management processes using Microsoft Entra ID and related technologies. Technical Support & Incident Resolution • Serve as the escalation point for complex D365 application and integration issues., • Diagnose problems involving APIs, workflows, batch processes, data entities, and third-party systems., • Monitor integrations and coordinate issue resolution with internal teams and external partners., • Perform root cause analysis and implement preventative solutions., • Document incidents, resolutions, and support procedures. Release & Change Management • Coordinate system updates, patches, enhancements, and production deployments., • Support release activities through LCS, Azure DevOps, and related tools., • Partner with developers, vendors, and business stakeholders to evaluate and test changes., • Manage regression testing, UAT support, deployment validation, and post-release monitoring., • Ensure changes adhere to established governance and change management processes. Business Systems Support • Collaborate with Finance, Procurement, Operations, and IT teams to support business processes., • Configure and maintain workflows, approvals, and system functionality., • Evaluate enhancement requests and recommend technical solutions., • Drive continuous improvement through process optimization, automation, and system enhancements., • Provide technical guidance and documentation to end users and stakeholders. Required Qualifications • Hands-on Microsoft Dynamics 365 Finance & Operations administration experience., • Experience managing D365 environments, security, deployments, updates, and system maintenance., • Strong knowledge of Lifecycle Services (LCS), environment monitoring, and release management., • Experience supporting integrations, APIs, data entities, and enterprise applications., • Proficiency troubleshooting batch jobs, workflows, user access, and system performance issues., • Working knowledge of Microsoft Azure technologies and Azure DevOps., • Strong documentation, communication, problem-solving, and stakeholder management skills., • Ability to independently manage priorities, resolve technical issues, and communicate risks effectively. Preferred Qualifications • Bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience., • Experience supporting D365 Finance, Supply Chain, Procurement, or Project Operations modules., • Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI)., • Experience with Entra ID, CI/CD pipelines, PowerShell, SQL, and automation tools., • Exposure to X++, D365 customizations, and deployment processes., • Microsoft Dynamics certifications preferred. Success Factors • Proven ownership of enterprise D365 environments., • Strong troubleshooting and problem-resolution skills., • Clear communication of risks, blockers, and technical impacts., • Ability to work independently while collaborating effectively with business and technical teams., • Focus on system reliability, security, process improvement, and operational efficiency. Benefits: Medical, dental, vision, 401(k) Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Vision insurance At Anchorage Pediatric Dentistry, we're passionate about creating a welcoming environment where every patient feels valued and cared for. As our Front Desk Administrator, you'll be the friendly face that greets patients and their families, ensuring their experience with us is nothing short of exceptional. You'll be instrumental in organizing and scheduling appointments, verifying insurance details, and keeping our office running smoothly. Your role is crucial in supporting our dental team to deliver the highest standard of care. We believe in fostering a supportive and collaborative atmosphere, and we're committed to your professional growth. You'll enjoy a range of benefits, including comprehensive medical, dental, and vision coverage, a 401(k) plan with a generous employer match, profit-sharing opportunities, paid sick leave, and paid holidays. We're looking for someone proactive and dedicated—someone ready to bring their positive attitude and attention to detail to our growing team. On-the-job training available. If you're ready to make a difference and be a part of a team that values kindness, education, and excellent treatment, we encourage you to apply today. Let's work together to make a lasting impact on our community's dental health. Job Responsibilites: • Greet and assist patients during check-in and check-out procedures., • Coordinating treatment appointments and necessary follow-ups for patients., • Contacting patients regarding their balances and ensuring timely payment collection., • Presenting treatment options to patients., • Managing phone calls and scheduling appointments efficiently., • Addressing specific patient care needs, including prescriptions, specialist follow-ups, and post-treatment inquiries.Job Qualifications:, • A successful candidate will exhibit good teamwork., • The individual should thrive in a fast-paced, multitasking environment., • Strong interest in personal and professional growth, leadership, and financial development is essential., • Must possess excellent organizational and professional skills., • Outstanding communication skills and a friendly, upbeat demeanor are a must., • Comfortable with financial discussions and collecting payments of various sizes., • Previous experience of at least 1 year in a dental or medical front office setting is preferred., • Dependability and consistent attendance are crucial., • The ability to adapt and handle changes effectively is necessary.Experience:, • Preferred 2 years of Customer Service experience., • Preferred 1 year of experience as a Dental Receptionist.About Us At Anchorage Pediatric Dentistry, we provide comprehensive pediatric dental care for infants, children, and adolescents in Anchorage and all across Alaska. Our passion and purpose are to provide the best possible pediatric dental care through kindness, education, and excellent treatment. Our Board Certified Pediatric Dentists pay special attention to each patient's dental needs, and we take the time to make sure that they are comfortable. Kindness is important. Our pediatric dental office is committed to providing excellent care, and all our staff strive to make this a reality. Company's website: https://www.AnchoragePediatricDentistry.com

Job Description NOW HIRING Caregivers / Live-in Caregivers BASIC FUNCTION : Provide in home support in the Agency’s Assistant Living Home. Manage Basic functions of the home. Provide services for the clients that live in the home and insures the wellbeing of the clients. This position manages an assisted living home, provides support in all activities of daily living, and ensures community inclusion opportunities are provided. The selected candidate will supervise and train other staff working in the home. Manages home finances and budgets accordingly. Follow all State and Federal Laws and Regulations regarding services being provided in the home. Knowledgeable of Residents individual care needs, rights, and daily documentation. ESSENTIAL DUTIES AND RESPONSIBILITIES • Regular cleaning of residence in areas used by person, • Prompting the residents to complete their individual laundry needs, • Assists in the development of Individual Support Plans, interaction guidelines and Plan of Care; develops written implementation schedules to assist the individual in meeting the goals outlined in the Individual Support Plan, Personal Futures Plan and Plan of Care., • Implements support services as outlined in the Individual Support Plan, Personal Futures Plan and Plan of Care, including but not limited to, activities of daily living, day habilitation, employment, inclusionary activities and active learning., • Provides direct care as needed in various activities such as personal finances, shopping, meal preparation, and activities of daily living, which include bathing, toileting, dressing, housekeeping, laundry, etc., • Assure appropriate maintenance, cleanliness and safety of physical site and home vehicle., • Implementation of Goals as approved in each individual’s POC**, • Support in dressing, changing clothes, personal hygiene, • Supporting the residents in implementing goals and objectives related to activities of daily living., • Supporting the residents in learning and maintaining skills of self-help in the home, • Implementing meaningful activities for skill exploration, skill building or maintenance., • Food and Medication:**, • Shopping for the home, including grocery shopping and supply shopping (when approved), • Developing and implementing healthy menus for the residents, • Support in administering medications, • Scheduling, attending medical, therapeutic, and counseling appointments as needed., • Pick up/drop off prescriptions as needed, • Transportation:**, • Transporting the residents to and from activities that they may be able to participate in together and appointments as necessary., • Care of Residents:**, • Manage and assist as needed in all ADLs or other skill developments, • Actives of daily living, • Staff must implement all policies and procedures according to HAHOC and the State of Alaska regulations., • Water temperature must be checked on a weekly basis, • MARs must be signed on a daily basis, • Medication & Administration Records, • Group Home notes must be logged into Therap on a daily basis., • Staff must notify the Case Manager when the residents have appointments or other events in which the residents may need additional staffing for transportation purposes., • It will be required that the live- in complete monthly fire drills, • Managing the daily operation of the home, • Orienting/Training untrained staff to the home’s policies and procedures, • Ensuring the safety and care of the residents, • Maintaining current records and documentation for each individual, • Any other duties specified by the administrator of the home in his absence KNOWLEDGE, SKILLS AND ABILITIES ; • Strong interpersonal skills and customer service, • Must have knowledge of the HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records, • Must have basic computer skills using Microsoft, excel, outlook, word, etc., • Working knowledge of signs and symptoms of common illnesses and conditions, • Effective written and oral communication skills, • Ability to consistently be at work and on time, • Ability to maintain a confidential working relationship, • Excellent personal organizational skills, • Ability to follow oral and written instructions, • Ability to communicate effectively and maintain a positive attitude, • Ability to lift 50 lbs., or 1/3 of body weight, whichever is less, on a regular basis QUALIFICATIONS: • Must be at least 21 years of age;, • Two (2) years’ experience working with people who experience developmental disabilities and/or challenging behaviors OR equivalent combination of related education and experience is preferred., • Two (2) years supervisory, teaching, or mentoring experience is preferred., • Must meet all the requirements for the position as set out in 7 AAC 125.010 – 7 AAC 125.199;, • Must be individually enrolled with the department;, • Must pass a Criminal Background Check requested under (c) of this section unless the department grants a variance under 7 AAC 10.935;, • May not have been denied a health care provider license or certification for a reason related to patient services described in 7 AAC 105 – 7 AAC 160, or ever had a license or certification revoked; and, • Must be able to independently assist the recipient with the specific ADL under 7 AAC 125.030 and services provided to the recipient, • Possess a valid driver license & at least 3 years of driving experience (may include permit time), • DMV driving record that meets agency guidelines, • Must be to attend training and obtain First Aid card issued by the American Red Cross, American Heart Association, or other agency approved by The Department of Seniors and Disability Services*, • Must complete 18 hours of CEUs of training annually, • Maintain all other Agency compliance* WORK ENVIRONMENT: • Indoors in a home setting and out in the community (as needed) Schedule: • Various Times, • 24-hour shifts, 7 days per week, includes evenings and weekends. Salary/Benefits: • Competitive Pay, • Paid Time Off, • Healthcare, • Dental, • Vision, • Life Insurance, • Health Savings Account, • 401K Savings Plan ACKNOWLEDGMENT: Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood. Powered by JazzHR y4HH1sXfrC

Job Description In a world of noise, we find the signal — the pulse of potential. We weave the strands of talent, vision, and purpose into organizations that endure. Blending intelligence with intuition, we honor the human art of connection at the heart of every great company. Southcentral Alaska | Onsite | Full-time or part-time | Open to candidates relocating from the Lower 48 About the Opportunity We are partnered with a well-established Alaska nonprofit on a confidential search for a Clinical Supervisor at its behavioral health treatment center. This is the clinical backbone of the program: the licensed clinician who supervises the treatment team, holds the quality standard, and keeps a reduced caseload so they never lose touch with the work itself. You will collaborate closely with the treatment center's Administrator to make sure every client moves through a safe, empowering continuum of care, and you will report into a newly restructured clinical leadership team that is building, not maintaining. For a clinician who is ready to shape how a whole team practices, this is the seat. About the Organization The organization is one of the larger human services providers in its region, with a multi-decade history, a diversified base of public and private funding, and a broad portfolio of programs serving thousands of individuals and families each year. The treatment center addresses mental health and substance use disorders through evidence-based treatment, in the least restrictive environment possible, in collaborative partnership with clients. The organization leads with empathy, autonomy, and psychological safety, integrates services so people get what they need without running a gauntlet, and keeps improving programs in ways that center humanity, dignity, and ethical practice. Wins are celebrated, creativity is encouraged, and staff feel trusted, respected, and safe. What You Will Own Clinical supervision and quality assurance for the behavioral health treatment team. The clinical standard: how assessments, treatment plans, and documentation are done, and how evidence-based practices are delivered with fidelity. A reduced clinical caseload of your own. Key Responsibilities Clinical Supervision • Provide individual and group clinical supervision to the treatment team, including clinicians working toward licensure., • Lead case consultation and treatment planning reviews; support staff through complex client situations, ethical questions, and crisis response., • Model and coach strengths-based, trauma-informed, harm-reduction, and restorative approaches across the team., • Support hiring, onboarding, training, and professional development of clinical staff in partnership with the Administrator. Quality Assurance and Compliance • Review clinical documentation for quality, timeliness, and compliance with licensing, accreditation, and Alaska Medicaid requirements., • Maintain fidelity to evidence-based treatment models and lead continuous improvement of clinical workflows and standards., • Participate in quality assurance initiatives, in-service training, utilization review, and data reporting., • Serve as a resource on confidentiality regulations and ethical standards for the treatment team. Direct Service • Carry a reduced caseload providing assessment, treatment planning, and therapy to children, youth, and adults with mental health and substance use disorders., • Provide clinical coverage and crisis consultation as needed. Collaboration • Partner with the Administrator on scheduling, productivity, access, and the day-to-day operation of the center., • Coordinate with the organization's other programs so clients experience one integrated continuum of care rather than a set of separate doors. Who We Are Looking For • Master's degree in a behavioral health field (sociology, counseling, psychology, psychiatric nursing, addiction studies, human services, or social work)., • Appropriate Alaska licensure with supervision capabilities: LCSW, LPC, LMSW, or LBSW., • At least two years of mental health and substance use clinical experience with children, youth, and adults., • Eligible to enroll, or currently enrolled, as a provider in Alaska Medicaid., • Experience supervising clinicians, interns, or associate-level staff is a strong plus., • Working knowledge of evidence-based treatment for co-occurring disorders and of clinical documentation and billing standards., • A calm, approachable presence under pressure, and a genuine interest in developing other clinicians. Why Alaska This role is open to candidates relocating from the Lower 48 who are ready to live differently. Relocation assistance is not provided, but the math and the life both work in your favor. • No state income tax and no statewide sales tax, low property taxes, and the Alaska Permanent Fund Dividend paid to every resident each year., • More house and more land for the money than any West Coast metro, in a growing community within commuting distance of Anchorage., • Mountains, glaciers, world-class fishing, and true wilderness within an hour of your front door., • A community where the work you do is visible and the organization you serve is woven into daily life. Compensation and Benefits Full-time salary of $100,000, with part-time arrangements available. A competitive benefits package includes: • Medical insurance with a choice of plans, including vision and hearing, with the organization covering the large majority of the premium., • Dental insurance with employer cost-sharing., • Over four weeks of paid time off to start, increasing with tenure, plus 11 paid holidays and 2 floating holidays., • Separate sick leave accrual., • Flexible scheduling and a family-oriented workplace., • Generous bereavement leave and paid jury duty leave., • Employer-paid life and AD&D insurance., • Employee Assistance Program., • 401(k) with employer match after the first year., • Professional development assistance, including tuition reimbursement, after six months., • Paid family leave of up to eight weeks after six months. Interested? This search is being conducted with a high degree of discretion. If this role aligns with your background, or you know a clinician you deeply respect who was built for work like this, we welcome a confidential conversation. Base Compensation Range $90,000—$100,000 USD Equal Opportunity & Non-Discrimination Statement Signal and Strand is an Equal Opportunity Employer. We—and our clients—do not discriminate in employment or contracting on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws. We comply fully with the provisions of the U.S. Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA). All employment decisions are made based on qualifications, merit, and business needs. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination, harassment, and retaliation.

Job Description Case Manager BASIC FUNCTION: Performs a variety of administrative functions. Process and maintain consumer files and data base, ensure consumers files are in compliance with State and Federal Regulations ESSENTIAL DUTIES AND RESPONSIBILITIES • Primary contact for Consumers/Legal Representatives/Guardians and family members, • Prepare documentation and attend Consumers initial and annual assessments, • Process New Consumer intake documentation, • Request Verification of Diagnosis (VOD) from consumers doctor(s), • Request/Process Consumer supplies per request to venders (Geneva Woods ext.), • Request/Process Consumer products such as Life Line Services, • Fax completed documentation to the State of Alaska to process information, • Complete Consumers sample timesheet (PCA/Waiver) for signature, • Prepare Personal Care Assistant Tool (PCAT) signature page/fax to the State of Alaska, • Assist Consumer with hiring/terminating Personal Care Assistant(s)/Caregivers, • Participate in consumers Fair Hearings, • Write and process expedited assessments and amendments, • Process incoming and outgoing transfers, • Schedule and attend Home Visits with Consumers two times per year, • Facilitate Consumer meetings ensuring that all necessary program information, training and agency policy/procedures as reviewed as needed., • Ensure program compliance, safety procedures contracts, and State and Federal regulations., • Handle confidential and sensitive information with poise, tact, and diplomacy, • Complete Critical Incident Reports/fax to the State of Alaska within 24 hours, • Organize and prioritize a large volume of information and assignments, including paper and electronic filing through network server, • Work independently and within a team on special and ongoing projects when necessary, • Projects a positive image of the organization and conducts them self professionally at all times, when dealing with internal and external colleagues, consistent with the values and culture of the organization., • Perform all other duties as assigned, • Assist Program Director, Executive Director, Care Coordinator Administrator, and CEO as needed. KNOWLEDGE, SKILLS AND ABILITIES; • Strong interpersonal skills and customer service, • Must have knowledge of the HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records, • Knowledge of various Microsoft software applications, such as Microsoft Word, Microsoft Excel., • Must be able to type 65 WPM, • Multi-line phone, copiers and fax machines, • Effective written and oral communication skills, • Ability to consistently be at work and on time, • Ability to maintain a confidential working relationship, • Excellent personal organizational skills, • Ability to follow oral and written instructions, • Ability to communicate effectively and maintain a positive attitude QUALIFICATIONS: • Must have a high school diploma or GED with 2 years experience in the Healthcare Field, • Must be at least eighteen years of age and have a valid Alaska Drivers License, • Must be able to pass a Criminal Background Check, • Must have a high level of interpersonal skills to handle sensitive and confidential situations., • Position continually requires demonstrative poise, tack, and diplomacy, • Must be able to interact and communicate with individuals at all levels of the organization., • Must have knowledge of a variety of computer software applications, word processing, spreadsheets, database and presentation software (Microsoft Outlook, Word, PowerPoint and Excel), • Requires continual attention to detail and composing, typing, and proofing materials, establishing priorities and meet deadlines. Must be able to work in a fast paced environment with demonstrated ability to juggle multiple competing tasks and demands WORK ENVIRONMENT: • Ability to work in an office setting, • Prolong sitting, • Position may require extended hours including evenings and weekends, • Travel to and from clients residence Schedule: • Monday thru Friday Salary/Benefits: • Competitive Pay, • Paid Time Off, • Healthcare, • Dental, • Vision, • Life Insurance, • Health Savings Account, • 401K Savings Plan, • Salary - DOE ACKNOWLEDGMENT: Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood. Powered by JazzHR Z0MR9Ey8t0

Job DescriptionRESIDENTIAL GROUP HOME CASE MANAGERJOB TITLEResidential Group Home Case ManagerSALARYDOEREPORTS TOResidential Program Supervisor / Program DirectorSTATUSFull-TimeLOCATIONAssigned Residential Group Home(s)SCHEDULEBusiness hours; evenings, weekends, travel, and on-call as needed BASIC FUNCTION The Residential Group Home Case Manager coordinates case management and day-to-day residential support for individuals living in assigned group homes. The position maintains accurate client and home records; monitors health, safety, service delivery, and regulatory compliance; supports and guides residential staff; communicates with individuals, guardians, families, care coordinators, medical providers, and state representatives; and assists with intakes, transitions, audits, licensing/inspection activities, and quality assurance. The position may provide direct coverage during emergencies or staffing shortages and must remain group-home compliant. ESSENTIAL DUTIES AND RESPONSIBILITIES Case Management and Individual Support • Serve as a primary point of contact for individuals, legal representatives, guardians, family members, care coordinators, and members of the support team., • Process new intakes and maintain required intake, eligibility, assessment, transfer, and service documentation., • Prepare documentation for and participate in initial, annual, expedited, and amendment-related assessments or reviews., • Coordinate and document admissions, move-ins, transfers, discharges, and move-outs for assigned residential homes., • Schedule and complete required home visits and team meetings; document follow-up needs and monitor completion., • Coordinate supplies, adaptive equipment, medical products, and other approved resources requested for individuals., • Assist with service-related forms, timesheets, authorizations, fair hearings, and correspondence with the State of Alaska as assigned., • Promote individualized services, informed choice, dignity, privacy, community participation, and the least restrictive supports appropriate to each person. Residential Operations and Staff Support • Monitor daily residential operations and communicate priorities, changes, and follow-up needs to residential staff and supervisors., • Provide guidance and training to residential staff regarding individual support needs, documentation, agency policies, emergency procedures, and assigned program requirements., • Review staff schedules, training records, credentials, and home assignments for completeness; promptly elevate gaps to the appropriate supervisor., • Review residential documentation for timeliness, accuracy, consistency, and service-plan alignment; request and track corrections when needed., • Provide or coordinate emergency shift coverage when required and within the employee’s training and qualifications., • Participate in staff meetings, transition meetings, and quality improvement activities. Documentation, Health and Safety, and Quality Assurance • Maintain complete and organized electronic and paper records, including client files, resident binders, home binders, and required records in Therap or other approved systems., • Monitor documentation related to medication administration, medical appointments, health-care follow-up, incident reporting, service delivery, individual funds, and personal property., • Complete and submit critical incident reports and other mandatory reports within required timelines; immediately escalate urgent health, safety, welfare, or rights concerns., • Assist with record requests, internal reviews, audits, investigations, corrective action follow-up, and quality-assurance activities., • Protect confidential and sensitive information in accordance with HIPAA, agency policy, and applicable requirements., • Organize and prioritize a high volume of assignments while meeting deadlines and maintaining accurate records. Group Home and Regulatory Compliance • Monitor assigned assisted living homes for compliance with licensing requirements, Medicaid waiver expectations, CMS requirements, contracts, agency policy, and applicable state and federal regulations., • Maintain required records for each home, individual, and residential staff member, including safety, training, certification, and compliance documentation., • Assist Residential Licensing and agency leadership with initial licensing, renewals, inspections, plans of correction, and ongoing certification activities., • Complete routine home checks for safety, cleanliness, emergency preparedness, required postings, supplies, and documentation; promptly report and track deficiencies., • Monitor required staff qualifications and training, including background clearances, CPR/First Aid, medication administration, incident reporting, restrictive intervention, and other assigned training requirements., • Follow fiscal safeguards and agency procedures when monitoring individual funds, purchases, receipts, and reconciliations. Professional and Organizational Responsibilities • Conduct all work professionally and respectfully, consistent with the values and culture of Hearts & Hands of Care, Inc., • Communicate effectively with internal and external partners and respond to concerns with tact, accuracy, and appropriate urgency., • Work independently and collaboratively on special projects and ongoing assignments., • Assist the Residential Program Supervisor, Program Director, Program Administrator, Chief Executive Officer, and other leadership as assigned., • Perform other duties as assigned based on program needs, emergencies, staffing, workload, or regulatory changes. KNOWLEDGE, SKILLS, AND ABILITIES • Strong interpersonal, customer service, problem-solving, and conflict-resolution skills., • Knowledge of confidentiality and HIPAA requirements and the ability to safeguard medical and personal information., • Working knowledge of residential services, person-centered practices, documentation standards, health and safety monitoring, and incident reporting., • Ability to learn and use Therap and Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint., • Effective written and verbal communication skills, including professional documentation and follow-up., • Excellent organization, time management, proofreading, and attention to detail., • Ability to follow oral and written instructions, establish priorities, meet deadlines, and manage competing demands in a fast-paced environment., • Ability to work independently, collaborate with a team, maintain appropriate boundaries, and use sound professional judgment., • Ability to travel between assigned residential locations and respond to urgent program needs. MINIMUM QUALIFICATIONS • High school diploma or GED and at least two years of experience in the healthcare, disability services, residential services, or closely related field., • Must be at least 21 years of age., • Valid Alaska driver’s license and ability to meet agency driving requirements., • Ability to pass all required criminal background checks and maintain required clearances., • Ability to meet all group-home compliance, training, and credential requirements before working independently., • Experience handling confidential and sensitive matters with professionalism, tact, and diplomacy., • Ability to interact effectively with individuals at all levels of the organization and with external partners. PREFERRED QUALIFICATIONS • Experience supporting individuals who receive Medicaid waiver or assisted living services., • Experience with Therap, residential documentation, medication records, licensing standards, audits, or quality assurance., • Previous case management, lead staff, or residential coordination experience. WORK ENVIRONMENT AND PHYSICAL EXPECTATIONS • Work is performed in office and residential group-home settings, with regular travel between assigned locations., • The schedule may include extended hours, evenings, weekends, emergency coverage, and on-call responsibilities based on program needs., • The employee must be able to perform the essential functions of the position, with or without reasonable accommodation, including routine computer and documentation work and movement throughout residential settings. ACKNOWLEDGMENT: Note: The above statements are intended to describe the general nature of the work performed. These statements are not to be construed as an exhaustive list of all responsibilities, tasks and skills required of an employee in this position. HAHOC reserves the right to require that other tasks be performed when warranted (for example by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Hearts & Hands Of Care, Inc is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, changes in marital status, pregnancy, and parenthood. Powered by JazzHR 4p9P1VWaWy

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