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Job DescriptionDescription: About e4health At e4health, our vision is to Empower Better Health for our clients, our team, and the communities we serve. We live by five core values that guide everything we do: • Embrace Change, Fun, and Learning: We maintain an unrelenting focus on quality, client success, and team member growth., • Our PEOPLE Make the Difference: We build trusted relationships and celebrate wins every day., • WE GROW: We believe in win/win outcomes—when our customers win, we win., • GSD (Get Stuff Done): We say no to politics, drama, and egos, and yes to informed, agile decisions. POSITION TITLE: Inpatient Auditor ROLE TYPE: Full Time (x2 openings) EMPLOYMENT TYPE: Non-Exempt JOB SUMMARY: The Inpatient Auditor is responsible for completing quality assurance reviews on internal and external inpatient coders. This includes onboarding audits and training of newly hired e4health inpatient coders. The role validates that coders accurately abstract data into client electronic medical record systems, following Official ICD-10-CM and ICD-10-PCS Guidelines, UHDDS guidelines, and CMS directives. The auditor also validates Present on Admission (POA) indicators per AHA POA guidelines and identifies missing or inappropriate provider queries. The Inpatient Auditor plays a key role in reporting quality results, tracking educational opportunities, responding to client needs, and providing educational support and training. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete scheduled quality assurance reviews for both internal teams and external client organizations, • Conduct onboarding audits and training for newly hired inpatient coders, • Deliver training sessions and educational feedback to coders, including those at client sites, • Communicate quality issues and audit findings to management and client contacts., • Assist in drafting, implementing, and monitoring quality improvement action plans for coders, • Maintain reports and accuracy rates for coders and clients, • Respond to client QA needs and inquiries as directed by management, • Provide educational sessions on error trends to coders and client teams, • Notify management of compliance concerns or incidents, • Demonstrate knowledge of HIPAA Privacy and Security Regulations through appropriate handling of patient information, • Promote confidentiality and discretion in handling patient information, • Attend educational conference calls and client meetings as required, • Perform other duties as assigned for the project, • Maintain required productivity and quality standards, • Maintain coding credential requirements BENEFITS: We offer an excellent salary, full benefits package including 401(k) with company match, medical, dental, vision, life, short/long term disability insurance, and PTO policy. PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS: • This role requires prolonged periods of desk working on a computer, • Talking, hearing, and near vision are required to perform computer-based tasks and virtual communications, • Sensory perception (visual, auditory, and tactile) is essential for computer and phone use WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS: This is a remote role; work is performed in a home office environment. e4health is an equal opportunity employer and will consider all applications without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity or any other legally protected category. Applicants for U.S. based positions with e4health must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Requirements: REQUIRED QUALIFICATIONS: • Candidate must possess CCS, • Minimum 5 years’ auditing experience required, • Recommend minimum 3 years of Trauma Level 1 and Academic Teaching facility experience, • Experience with CDI reconciliation and feedback, second-level reviews (audit of coder work and of vendor billing-company reviews) and resolution of Epic work queues, providing feedback & removing barriers, • Experience providing education/creating tip sheets, • Must possess strong analytical and critical-thinking abilities and strong written and verbal communication skills, • Integrity, passion, and ethics are required, • Demonstrates strong collaboration skills, • Has strong analytic and problem-solving abilities and techniques, • Exhibit consistent initiative with strong drive for results and success, • Demonstrate commitment to a team environment?, • Well-developed written, verbal, and presentation communication skills including deep listening and attention to detail, • Ability to self-motivate and self-direct, • Possess strong time management and organizational skills, • High level of integrity & ethical judgement, • Communication, • Consistency and Reliability, • Meeting Standards

Job DescriptionDescription: About e4health At e4health, our vision is to Empower Better Health for our clients, our team, and the communities we serve. We live by five core values that guide everything we do: • Embrace Change, Fun, and Learning: We maintain an unrelenting focus on quality, client success, and team member growth., • Our PEOPLE Make the Difference: We build trusted relationships and celebrate wins every day., • WE GROW: We believe in win/win outcomes—when our customers win, we win., • GSD (Get Stuff Done): We say no to politics, drama, and egos, and yes to informed, agile decisions. POSITION TITLE: Inpatient Coder ROLE TYPE: Full Time / Part Time EMPLOYMENT TYPE: Non-Exempt JOB SUMMARY: The Inpatient Coder is responsible for accurately abstracting data into appropriate client electronic medical record systems, following the Official ICD-10-CM and ICD-10-PCS Guidelines for Coding, UHDDS guidelines, and CMS directives. Performs data entry of required abstracted patient information into the client’s information system. Assigns Present on Admission (POA) indicators according to AHA POA guidelines. Queries physicians when appropriate and interacts with Clinical Documentation staff as per account requirements. Maintains consistent coding accuracy rate of 95% or better while also meeting productivity standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assigns appropriate ICD-10-CM/PCS codes to inpatient accounts as per designated workflow, • Abstracts and enters coded data for hospital statistical and reporting requirements, • Assigns present on admission indicators and discharge dispositions, • Queries physicians to clarify conflicting, imprecise, incomplete, ambiguous, and/or inconsistent clinical information when appropriate, • Communicates documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution, • Communicates with Clinical Documentation Improvement and/or Revenue Cycle teams for follow up and reconciliation of accounts, • Maintains required productivity and quality requirements We offer an excellent salary, full benefits package including 401(k) with company match, medical, dental, vision, life, short/long term disability insurance, and PTO policy. PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS: • This role requires prolonged periods of desk working on a computer, • Talking, hearing, and near vision are required to perform computer-based tasks and virtual communications This is a remote role; work is performed in a home office environment. e4health is an equal opportunity employer and will consider all applications without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity or any other legally protected category. Applicants for U.S. based positions with e4health must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Requirements: REQUIRED QUALIFICATIONS: • Candidate must possess an approved AHIMA or AAPC coding credential, • 3+ years of Inpatient coding in an acute care setting required, • 5+ years and/or Trauma Level 1/Academic Teaching facility experience preferred, • Integrity, passion, and ethics are required, • Demonstrates strong collaboration skills, • Has strong analytic and problem-solving abilities and techniques, • Exhibit consistent initiative with strong drive for results and success, • Demonstrate commitment to a team environment?, • Demonstrate excellent interpersonal skills, • Well-developed written, verbal, and presentation communication skills including deep listening and attention to detail, • Ability to self-motivate and self-direct, • Possess strong time management and organizational skills, • High level of integrity & ethical judgement, • Communication, • Consistency and Reliability, • Meeting Standards

Job DescriptionGet to Know Rivia Mind At Rivia Mind, we believe great mental health care begins with a human connection. Where We Are: We are a psychiatrist-owned mental health practice rooted in New York City, serving individuals across New York, New Jersey, Connecticut, Florida, and Massachusetts through both virtual and hybrid appointments. How We Support: With a 360°ree; view of each individual, we provide compassionate, science-based care that honors the full complexity of a person's biology, psychology, and life circumstances. We go beyond symptom management with an interdisciplinary care model grounded in collaboration, personalization, and delivered with warmth, respect, and clinical integrity. We bring a high-touch, human-centered approach to every aspect of care, from clinical treatment to operational coordination. Click Here to learn more about our services. Thrive Together: 🌟 Our shared North Star unites us to provide the best patient experience. At Rivia Mind, we cultivate a collegial culture rooted in: • A foundation of shared values and reciprocal support, • A mindset of curiosity, learning, and growth Job Summary Under the direct supervision of the Revenue Cycle Supervisor, the Revenue Cycle Coordinator serves as a key support role within the billing department. This position contributes to claim processing, denial resolution, insurance follow-up, and patient invoicing. It also plays a critical role in handling communication across billing channels, including emails, phone calls, and chat messages, with an emphasis on timely and professional follow-through. The Coordinator leverages prior billing experience to help maintain accuracy, efficiency, and responsiveness across all core revenue cycle functions. Application Window: Until February 9th Anticipated Start Date: April, 2026 Job Responsibilities & Qualifications Responsibility Composition Claim Processing & Follow-Up – 40% • Submitting, reviewing, and following up on claims to ensure timely payment and resolution.Denials & Rejections – 20%, • Investigating denied claims, updating claim statuses, and collaborating with supervisors or payers for appeal/resubmission.Account Management – 15%, • Reviewing patient accounts, reconciling balances, managing invoicing, and payment plans.Provider & Patient Communication – 15%, • Communicating with providers for clarification on billing details; responding to patients' questions around balances or billing errors.Reporting, Internal Projects, & Documentation – 10%, • Prepare, review, and transmit claims using billing software in an accurate and timely manner, • Document billing-related interactions and resolutions in alignment with department SOPs and compliance requirements., • Support insurance eligibility troubleshooting by flagging inconsistencies or missing information for resolution, • Follow up on denied or rejected claims, including supporting the collections process in accordance with department standards, • Support patient invoice procedures, including billing inquiries and basic account clarification, • Review and validate claims for completeness, coding accuracy (CPT/ICD-10), and payer-specific rules before submission, • Monitor claims for timely filing deadlines and escalate any risks to the Revenue Cycle Supervisor, • Effectively utilize the EMR system (IntakeQ) and other platforms to support claim, payment, and patient account workflows, • Investigate billing discrepancies and errors, and assist with resolution of denied claims when appropriate, • Check each insurance payment for accuracy and compliance with contracted rates; call payers to address discrepancies if necessary, • Flag potential secondary insurance coverage for further review or follow-up, • Escalate complex denial trends, unresolved claim issues, or recurring payer discrepancies to the Senior Revenue Cycle Specialist or Supervisor, • Collaborate with the Revenue Cycle Supervisor and Specialists to provide support as needed (e.g., special projects, ad-hoc reports, process improvements), • Collaborate cross-functionally with other operational teams to support efficient billing workflows and issue resolution, • Assist with specialty focus areas (e.g., mailed correspondence, provider coordination) as needed to maintain workflow continuity, • Provide responsive support to patients, providers, and internal departments by managing billing-related phone calls, emails, and chat inquiries; ensure timely and accurate resolution in line with department standards, • Maintain clear, empathetic, and professional communication with patients and providers regarding billing concerns to uphold patient trust and care continuity., • Maintain compliance with HIPAA, insurance billing guidelines, and all internal processes, • Adhere to department Standard Operating Procedures (SOPs) and contribute to continuous improvement efforts, • Promote a collaborative work culture that supports growth, teamwork, and continuous learning, • Expected to contribute to weekly claims submission and denial resolution goals as set by the Revenue Cycle Supervisor Education: • Required: High school diploma or GED, • Three (3) or more years of experience in medical billing, including claim submission and insurance follow-up, • Experience in remote healthcare customer service or patient support, including phone-based communication, • Competent understanding and interpretation of Explanation of Benefits (EOBs), • Knowledge of EMR/EHR platforms (e.g., IntakeQ), • Data entry experience with strong attention to detail, • Knowledge of insurance guidelines, including HMO/PPO, in-network/out-of-network (IN/OON) benefits, and Medicare rules, • Proficiency with Google Suite and the ability to navigate multiple platforms (e.g., Salesforce, EMRs), • Intermediate computer skills and solid technical aptitude, • Behavioral health billing experience, • One (1) or more years of telehealth billing and coding experience Benefits That Support You, Personally and Professionally At Rivia Mind, we know that providing exceptional care starts with caring for our team. That's why we offer a comprehensive, thoughtfully designed benefits package that supports your health, financial wellness, growth, and overall well-being—so you can thrive in work and life. • 3 weeks of front-loaded PTO + 9 paid holidays, • Annual office closure (Dec 25–Jan 1), • Annual Impact Days for volunteering or professional development, • 401(k) with employer match, • Referral bonus potential, • Annual Flexible Benefit Reimbursement, • Medical, dental, and vision insurance — with EAP and additional wellness programs, • Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States. Actual compensation is influenced by compensable factors such as location, role responsibilities, required skills, relevant experience, qualifications, role level, and applicable credentials. It is uncommon for an individual to be hired at or near the top of the posted range. In addition to base salary, total compensation may include bonuses, commissions, or other incentives depending on the role. Location Eligibility: At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas. Because this is not a solely on-site role, your primary residence must remain in one of these approved states. Please note that residing outside of these states—even temporarily—may result in employment eligibility issues, tax implications, or other regulatory concerns. If your location changes or you're based elsewhere, we encourage you to stay connected for future openings. Equal Opportunity Employer: Rivia Mind is an Equal Employment Opportunity Employer. It is the policy of Rivia Mind to provide equal employment opportunities without regard to race, color, ancestry, religion, sex, gender identity or expression, pregnancy, age, ethnic or national origin, immigration or citizenship status, hair, weight, height, disability, marital status, veteran status, sexual orientation, genetic information/GINA, political affiliation or activity, or any other protected characteristic under applicable law. It is also the policy of Rivia Mind that qualified individuals with disabilities receive equal opportunity regarding job application procedures, hiring, and all aspects of the employment process. Rivia Mind is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Rivia Mind to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform the essential job functions, and/or to receive other benefits and privileges of employment, please contact us directly. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Applicants must be authorized to work in the United States. We are unable to sponsor work visas at this time. This is in accordance with applicable federal, state, and local laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Genetic Information Nondiscrimination Act. If you need assistance or accommodation due to a disability during the application process, please contact our Talent Acquisition team at .

Job DescriptionDescription: About e4health At e4health, our vision is to Empower Better Health for our clients, our team, and the communities we serve. We live by five core values that guide everything we do: • Embrace Change, Fun, and Learning: We maintain an unrelenting focus on quality, client success, and team member growth., • Our PEOPLE Make the Difference: We build trusted relationships and celebrate wins every day., • WE GROW: We believe in win/win outcomes—when our customers win, we win., • GSD (Get Stuff Done): We say no to politics, drama, and egos, and yes to informed, agile decisions. POSITION TITLE: Inpatient Coder ROLE TYPE: Full Time / Part Time EMPLOYMENT TYPE: Non-Exempt JOB SUMMARY: The Inpatient Coder is responsible for accurately abstracting data into appropriate client electronic medical record systems, following the Official ICD-10-CM and ICD-10-PCS Guidelines for Coding, UHDDS guidelines, and CMS directives. Performs data entry of required abstracted patient information into the client’s information system. Assigns Present on Admission (POA) indicators according to AHA POA guidelines. Queries physicians when appropriate and interacts with Clinical Documentation staff as per account requirements. Maintains consistent coding accuracy rate of 95% or better while also meeting productivity standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assigns appropriate ICD-10-CM/PCS codes to inpatient accounts as per designated workflow, • Abstracts and enters coded data for hospital statistical and reporting requirements, • Assigns present on admission indicators and discharge dispositions, • Queries physicians to clarify conflicting, imprecise, incomplete, ambiguous, and/or inconsistent clinical information when appropriate, • Communicates documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution, • Communicates with Clinical Documentation Improvement and/or Revenue Cycle teams for follow up and reconciliation of accounts, • Maintains required productivity and quality requirements, • Maintains coding credential requirements BENEFITS: We offer an excellent salary, full benefits package including 401(k) with company match, medical, dental, vision, life, short/long term disability insurance, and PTO policy. PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS: • This role requires prolonged periods of desk working on a computer, • Talking, hearing, and near vision are required to perform computer-based tasks and virtual communications, • Sensory perception (visual, auditory, and tactile) is essential for computer and phone use WORKING CONDITIONS WHILE PERFORMING ESSENTIAL FUNCTIONS: This is a remote role; work is performed in a home office environment. e4health is an equal opportunity employer and will consider all applications without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, gender, sexual orientation, gender identity or any other legally protected category. Applicants for U.S. based positions with e4health must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Requirements: REQUIRED QUALIFICATIONS: • Candidate must possess an approved AHIMA coding credential, • 5+ years of Inpatient coding in a Level 1 Trauma/Academic Facility, • Must be proficient in ICD-10-CM and ICD-10-PCS coding, • Must have experience with TruCode, • Integrity, passion, and ethics are required, • Demonstrates strong collaboration skills, • Has strong analytic and problem-solving abilities and techniques, • Exhibit consistent initiative with strong drive for results and success, • Demonstrate commitment to a team environment?, • Demonstrate excellent interpersonal skills, • Well-developed written, verbal, and presentation communication skills including deep listening and attention to detail, • Ability to self-motivate and self-direct, • Possess strong time management and organizational skills, • High level of integrity & ethical judgement, • Communication, • Consistency and Reliability, • Meeting Standards