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  • Assistant General Manager
    Assistant General Manager
    7 hours ago
    $16–$17 hourly
    Part-time
    Glendale

    At Swig, we're all about fun, energy, and giving our customers an unforgettable experience. You'll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you'll be part of a team that treats every customer like family. As Assistant Manager, you'll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig's high standards. If you're passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team! How You'll Make an Impact: • Oversee day-to-day restaurant operations, ensuring Swig's standards are met in both FOH and BOH, • Train, develop, mentor, and communicate with staff to foster a positive work environment and achieve success., • Act as the primary point of contact for customer service and manage online reviews., • Drive sales growth and manage labor costs to improve profitability., • Monitor and optimize operational efficiency, including prep, stocking, and staging., • Adjust staffing schedules to ensure adequate coverage and manage labor costs., • Assist with weekly reports, inventory management, and operational documentation., • Uphold company values, enforce policies, and maintain a safe, clean, and organized environment., • Complete store checklists, manage deposits, and ensure smooth operations., • Stock, prep, and rotate food, supplies, and chemicals for smooth service., • Craft quality drinks and food by following Swig's procedures., • Communicate clearly with guests and teammates to ensure a smooth, seamless experience, • Assist with to-go and delivery orders, ensuring accuracy and timely service., • Collaborate with your team to meet goals and create a welcoming atmosphere., • Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!, • Follow all company policies and procedures to uphold our standards and values., • Perform other duties as needed. What You'll Bring to the Role: • Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service., • Exceptional attention to detail, ensuring everything is just right., • Excellent communication skills — both verbal and written., • A collaborative, growth-focused attitude, always ready to learn and help your team succeed., • The ability to multitask and handle fast-paced situations with ease., • A food handler's permit and reliable transportation., • Regular, predictable attendance and the ability to work as part of a close-knit team., • Must be at least 16 years of age., • Previous restaurant experience is a plus! Pay & Perks: • Earn up to $14-17/hr (this includes tips!), • Discounted Drinks & Cookies, • Flexible hours and a fun, fast-paced work environment., • Opportunities for Growth, • Participate in company wide competitions for prizes and recognition! Location Hours: • Monday-Thursday: 8am-9pm, • Friday: 8am-12am, • Saturday: 9am-12am, • Sunday: 10am-10pm Who We Are: Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time. Swig is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, or veteran status.

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  • District Manager (Phoenix)
    District Manager (Phoenix)
    4 days ago
    Full-time
    Phoenix

    Job Title: District Manager Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As District Manager you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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