Technical Writer II
3 days ago
Phoenix
Job Description Job Summary Client is seeking a contract Technical Writer, with potential for direct hire, to support documentation of Standard Operating Procedures (SOPs) and related work instructions for both SAP-enabled business processes and processes outside SAP across Supply Chain, Warehouse, Quality, and Manufacturing operations. This role partners with Value Stream Leads, business SMEs, and project team members to capture and document business processes in a clear, consistent, and controlled format. The Technical Writer will augment documentation workloads to support SAP implementation success and drive updates, revisions, and transitions of Quality Management System (QMS) documents into ETQ. Key Responsibilities • Document SOPs, work instructions, and process guides for SAP-enabled business processes., • Update, revise, and improve QMS documents transitioning from legacy systems to ETQ., • Collaborate with Value Stream Leads and SMEs to capture process flows, roles, decision points, exceptions, and controls., • Translate operational and system processes into clear, user-ready documentation., • Participate in process walkthroughs, workshops, and working sessions to gather requirements., • Review and revise documentation based on stakeholder feedback., • Maintain documentation consistency, organization, and version control., • Support documentation readiness for UAT, training, go-live, and operational sustainment., • Minimum 3 years of experience in technical writing, SOP development, or process documentation., • Experience documenting processes in Supply Chain, Warehouse, Quality, and/or Manufacturing environments., • Strong understanding of operational workflows and documentation practices., • Experience collaborating with SMEs to gather and validate business process content., • Strong written communication, organizational skills, and attention to detail., • Proficiency with Microsoft Office (Word, Excel, PowerPoint); Visio preferred., • Experience supporting SAP implementations or documenting SAP-enabled business processes., • Knowledge of inventory management, warehouse operations, production processes, procurement, and material movement., • Experience in solar module manufacturing., • Experience supporting UAT, training documentation, or go-live readiness., • Experience with ETQ or similar document management systems., • Understanding of Mandarin and/or written Chinese. Deliverables • Standard Operating Procedures (SOPs)., • Work Instructions., • Process Guides., • Job Aids., • Documentation supporting UAT, training, and go-live readiness. Education: Bachelors Degree Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice. We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.