Patient Registration Coordinator
5 days ago
Fargo
Job DescriptionDescription: Patient Registration Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Registration Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. As a Patient Registration Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect • Location: Based in our Fargo, ND office., • Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process., • Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records., • Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression., • Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details., • Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits., • Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed., • Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations., • Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation., • High school diploma or equivalent required., • Experience in scheduling appointments preferred, especially in a healthcare setting., • Excellent communication skills, both verbal and written., • Strong attention to detail with the ability to multitask in a fast-paced environment., • Proficiency with electronic health record (EHR) systems and general computer skills., • Ability to maintain patient confidentiality and adhere to HIPAA regulations., • Highly organized, self-motivated, and able to work independently., • Strong time management and prioritization skills. As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: • Medical, Dental & Vision Insurance, • Long & Short-Term Disability Insurance, • Life Insurance, • 401(k) Retirement Plan, • Generous Paid Time Off (accrual based on hours worked)