Office Administrator
2 days ago
Richmond
Job DescriptionDescription: R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff. Position Summary: The Logistics Office Administrator is responsible for coordinating daily driver schedules, managing delivery routes, and ensuring timely, accurate communication between drivers, customers, and internal teams. This role plays a critical part in maintaining operational efficiency, resolving delivery issues, and ensuring compliance with company and regulatory requirements. (Logistics Dispatch Office Administration Preferred) Key Responsibilities: • Schedule, assign, and monitor daily delivery routes for drivers to ensure timely and accurate deliveries., • Serve as the primary point of contact for drivers, addressing questions, route changes, and delivery updates., • Communicate proactively with customers regarding delivery status, delays, or special instructions., • Maintain accurate dispatch logs, driver records, and delivery documentation in company systems., • Coordinate with warehouse staff to ensure orders are staged and ready for dispatch., • Monitor GPS tracking systems to ensure efficient route management and compliance with driving hours., • Address and resolve operational issues quickly to minimize disruptions., • Assist in onboarding new drivers, including providing route training and ensuring completion of necessary forms., • Support compliance with DOT and safety regulations by maintaining accurate records and reporting requirements., • Prepare and submit operational reports to management as required. Requirements: Qualifications: • High school diploma or equivalent, • Previous experience in dispatch, logistics, or transportation administration required., • Strong organizational and multitasking skills with attention to detail., • Excellent communication and problem-solving abilities., • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dispatch/logistics software., • Ability to work effectively in a fast-paced, high-pressure environment., • Office-based role with frequent communication with drivers, customers, and warehouse staff., • Ability to sit and work at a computer for extended periods., • Excellent base wage, • Insurance available 1st of month after 30 days; Retirement plan available 1st of month after 90 days; Retirement match provided after 1 year, • Affordable Medical, Dental and Vision Insurance., • Company provided life insurance and additional voluntary life insurance available., • Company provided short- and long-term disability.