Housekeeping Dispatch AM/PM Shift - Loews Hotels Universal Orlando
hace 16 días
Orlando
Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? * We offer excellent benefits and perks including one free meal per shift and free theme park access. * We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. * We embrace diversity at our core and offer the opportunity for all team members to reach their potential. * We invest in training and development opportunities for all team members. * We promote social responsibility by being a good neighbor in the community. * We care for you, just as we care for others. Qualifications: • Minimum one (1) year of experience in housekeeping, hotel operations, or related work experience is preferred., • Experience with dispatching, scheduling, or team coordination., • Strong English communication skills are required (read, write, speak)., • Organizational skills, problem-solving ability and multitasking., • Strong computer skills and attention to detail required., • Must have excellent customer service, interpersonal, and hospitality skills., • Must be able to sit, stoop, bend and walk during entire shift., • Answers telephone and responds to dispatch radio in a prompt and courteous manner., • Reconciles boards and keys at the end of the shift., • Run housekeeping reports, verify room status, determine discrepant rooms, prioritize room cleaning and maintain updated guest room statuses., • Assist housekeeping leaders in managing daily activities, monitor operation needs, generate housekeeping logs and reports., • Continually communicates with Front Office, floor Managers, and Housekeeping Supervisors to verify status of all guest rooms and resolve issues with room discrepancy.