Animal Services Field Supervisor
14 days ago
Salt Lake City
Job Description Position Description: Animal Services Field Supervisor Department: Neighborhoods Position Grade: 19 Supervisor: Animal Services Manager FLSA Status: Non-exempt Revision date: January 2026 POSITION SUMMARY The Animal Services Field Supervisor oversees the field operations of Animal Services Officers to enforce city codes governing the care and control of animals. They support animal services activities pertaining to licensing ,controlling, sheltering and disposing of animals. They support operations of the city animal shelter such as impounding animals, returning animals to their owners and providing animal care, health interventions and hygiene. ESSENTIAL RESPONSIBILITIES AND DUTIES • Supervise Animal Services Officers and perform advanced enforcement duties., • Establishes goals and performance expectations for animal services field operations., • Evaluates enforcement codes, processes, procedures and recommends improvements., • Ensures officer duties are performed in a safe and prudent manner., • Trains new officers in the field and provides training to advance skills of all officers., • Supports management of personnel schedules, work assignments, and performance., • Assists staff with unusual and complex field situations, difficult people, and technical actions and procedures., • Coordinates with dispatch to handle complex situations, assign officers and request additional staff as needed., • Assists officers in preparing citations, warrants, notices of violations and other civil orders., • Prepares case information for court dispositions and attends court proceedings as needed., • Participates in joint enforcement and problem solving, including Community Impact Team (COMMIT)., • Supports other public safety staff in controlling animals during their operations., • Inspects animal-related businesses as required by code and manages compliance., • Manages assets for staff use, including radios, fleet, laptops, and safety equipment., • Performs Animal Services Officer duties., • Patrols city and responds to calls for service to investigate violations and problems., • Picks up stray, sick, injured, dead, and dangerous animals and collects nuisance animal traps., • Euthanizes animals when necessary and ensures proper disposal of carcasses., • Monitors bite cases and rabies cases for proper testing and compliance with laws., • Provides service and information to the public regarding policies and procedures., • Participates in emergency response in the on-call schedule rotation., • Provides assistance to the public and their pets., • Answers and directs calls, emails and other requests for information., • Assists public with animal reunification, surrenders, impounds, and adoptions., • Assists with animal care services, including licensing, microchipping, euthanizing, etc., • Provides assistance to owners of lost animals to promote reunification., • Assists with community outreach and education., • Assists in events such as vaccination and adoption events, open houses, and other volunteer events., • Assists with City animal shelter operation and maintenance., • Cleans the animal shelter, including kennels, cages and dog runs as needed., • Cares for animals, including feeding, walking, moving to outdoor pens, socializing, cleaning, etc., • Assists with recordkeeping relating to licenses, impounds, adoptions, veterinary care and enforcement., • Other duties assigned. MINIMUM QUALIFICATIONS AND REQUIREMENTS EDUCATION, EXPERIENCE AND CERTIFICATIONS • Graduation from high school or GED equivalent. Preference given to applicants with an Associates degree or higher., • Five years of experience as an Animal Services Officer, Ordinance Enforcement Officer, or Law Enforcement., • Officer of which three years must have been supervisory or administrative., • Preference given for P.O.S.T certification as a Special Functions Officer or ability to obtain within six months, conditionally paid for by city., • Must possess a valid state drivers license or obtain one prior to employment., • Taser certification – will be required to attain taser certification from the SSL Police Department., • Pepper spray certification – will be required to attain pepper spray certification from the SSL Police Department. NECESSARY KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of civil and criminal law, animal law theory, and their application., • Knowledge of methods and techniques of effective investigations and casework., • Knowledge of interview techniques., • Knowledge of animal behavior, first aid, basic veterinary care standards and euthanasia., • Knowledge of animal types, breeds and markings., • Skill and ability to act independently with minimum supervision., • Skill in decision-making using independent judgment and analyzing situations and to make appropriate decisions., • Skill and ability to perform effectively in stressful situations., • Skill in interpreting and applying policies and procedures., • Skill in relating to others from diverse backgrounds., • Skill in customer service and relating to people in stressful situations., • Skill and ability to communicate effectively, both verbally and in writing., • Skill in properly handling confidential information and files., • Skill in word processing, spreadsheets, personal computers, mobile devices and office equipment., • Skill in handling various sizes and species of animals in different states, including aggressive behavior and ill health., • Skill in use of controlled chemicals for animal capture., • Ability to work a schedule that includes on-call nights, weekends and holidays., • Ability to work independently and in stressful and dangerous situations., • Ability to carry and use personal protective gear, including taser and pepper spray., • Ability to be punctual and accountable for all hours worked, both inside and outside the office. PHYSICAL DEMANDS OF THE ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met or will be encountered by an employee while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is frequently required to sit and talk or hear, stand and walk. The employee is occasionally required to use hands to operate objects, tools or controls, climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift, carry, push or pull loads up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. While performing the duties of this job, the employee frequently works outdoors, in public and/or in locations away from the office. The employee is regularly exposed to dust, animal fur, dander and waste, unpleasant odor, loud noises, zoonotic diseases, chemicals and soap. The noise level in the work environment is usually moderate, but occasionally high due to animal behavior. The employee may be exposed to stressful animal behavior on a regular basis. The employee is required to drive a vehicle in order to perform duties. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description is subject to change by the employer as the needs of the employer and requirements of the job change. SALARY: GRADE 19 $26.75-$40.46 (TYPICALLY START AT MINIMUM) OPEN UNTIL FILLED MUST COMPLETE CITY APPLICATION Resumes submitted without application will not be considered. Application available on website at FINAL APPLICANT MUST SUBMIT TO AND PASS A DRUG SCREEN AND BACKGROUND CHECK EQUAL OPPORTUNITY EMPLOYER THIS ENTITY USES E-VERIFY
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