JOB TODAY logo

Online customer service jobs in New York, New YorkCreate job alerts

Are you a business? Hire online customer service candidates in New York, NY

  • Sales Manager – Automotive Customization & Restyling
    Sales Manager – Automotive Customization & Restyling
    13 hours ago
    $20–$30 hourly
    Full-time
    Fort Lee

    Sales Manager – Automotive Customization & Restyling Company: 718 Auto Customization Locations: Fort Lee, NJ & Brooklyn, NY Are you passionate about cars, sales, and building customer relationships? Do you have experience selling automotive customization, luxury vehicles, aftermarket accessories, or high-ticket products? 718 Auto Customization is one of the Tri-State area's fastest-growing automotive customization shops, and we're looking for a motivated Sales Manager to join our team. What You'll Sell Paint Protection Film (PPF) Ceramic Coating Ceramic & Carbon Window Tint Vehicle Wraps & Color PPF Ambient Lighting & Starlight Headliners Audio & Video Systems Wheels, Tires & Powder Coating Carbon Fiber Accessories Body Kits Performance Upgrades Collision & Body Repair Complete Vehicle Customization Responsibilities Greet and assist customers in-store and online Build quotes and close sales Follow up with leads and existing customers Work with dealerships, repeat customers, and referrals Help grow sales while delivering outstanding customer service Maintain showroom presentation and product knowledge Qualifications Sales experience required (automotive preferred) Strong communication and closing skills Positive attitude and team player Self-motivated and goal-oriented Knowledge of automotive customization is a major plus Valid driver's license What We Offer Competitive base salary + commission Unlimited earning potential Employee discounts Career growth opportunities Work with luxury, exotic, and high-end vehicles Supportive team environment If you love cars and want to build a career with one of the most trusted names in automotive customization, we'd love to hear from you. Pay: $20.00 - $30.00 per hour Benefits: Employee discount Opportunities for advancement Work Location: In person

    Easy apply
  • Livestreaming Sales Host for TikTok & WhatNot
    Livestreaming Sales Host for TikTok & WhatNot
    14 hours ago
    $35–$75 hourly
    Part-time
    Midwood, Brooklyn

    Are you a dynamic, energetic communicator with a passion for engaging audiences through live video? As a Livestream Host, you will be the vibrant face of our brands, captivating viewers and creating memorable online experiences. Your enthusiasm and charisma will drive viewer interaction, boost brand visibility, and help us connect authentically with our community. This paid role offers an exciting opportunity to showcase your creativity and digital marketing skills in a fast-paced, innovative environment. Duties • Host lively live shows on TikTok, Whatnot, and other social media platforms, maintaining high energy levels throughout each broadcast, • Engage viewers through interactive conversations, responding to comments and questions in real-time to foster community connection, • Conduct product demonstrations that highlight features and benefits in an engaging manner to boost sales and brand awareness, • Collaborate with marketing teams to develop show themes, promotional campaigns, and event marketing strategies that attract new audiences, • Collect data on viewer interactions, preferences, and feedback to inform future content planning and improve show performance, • Manage social media accounts by posting updates, teasers, behind-the-scenes content, and branding materials to grow online presence Skills • Must know Whatnot & TikTok in and out. Set up from A-Z. (Take/list pictures with products, interact with viewers, • Exceptional communication skills with the ability to public speak confidently and clearly in front of live audiences, • Strong social media management experience across platforms like TikTok and Whatnot, including content creation and engagement strategies, • Proven sales ability with experience in product demos and persuasive storytelling that drives conversions, • Bilingual proficiency is a plus for connecting with diverse audiences effectively, • Knowledge of event marketing is advantageous for creating themed broadcasts or promotional events, • Customer service skills to handle viewer inquiries professionally and maintain positive interactions, • Ability to collect and analyze data related to viewer engagement for continuous improvement of show content, • Branding expertise to ensure consistent messaging that aligns with company identity and marketing goals Join us as a Livestream Host if you're ready to bring energy, creativity, and strategic thinking into the digital space. Your role will be pivotal in shaping our brand’s online presence while connecting authentically with our audience!

    Easy apply
  • Barista/Crepe Maker/Cashier/Customer Service
    Barista/Crepe Maker/Cashier/Customer Service
    5 days ago
    Full-time
    Astoria, Queens

    Join our dynamic team as a Cashier and Customer Service Associate, where your energy and enthusiasm will create a welcoming shopping experience for every customer. In this role, you will handle transactions accurately, assist customers with their needs, and promote our products through engaging demos and upselling techniques. Your friendly attitude and attention to detail will ensure smooth operations at the checkout counter while fostering lasting customer relationships. This position offers an exciting opportunity to develop retail skills in a fast-paced, grocery store environment dedicated to exceptional service. Responsibilities Operate the Point of Sale (POS) system efficiently to process sales, returns, and exchanges with accuracy and speed Provide excellent customer service by greeting shoppers warmly, answering questions, and resolving concerns promptly Conduct product demonstrations to showcase features and benefits, encouraging customer engagement and sales growth Assist with merchandising efforts by organizing displays, stocking shelves, and ensuring the store remains inviting and well-maintained Handle cash transactions confidently, including cash handling, giving correct change, and balancing registers at shift end Upsell complementary products or promotions to enhance the shopping experience and increase store revenue Maintain professional phone etiquette when assisting customers over the phone or via online inquiries Qualifications Previous cashiering experience in a retail or grocery store setting is preferred but not required; training will be provided Strong communication skills with the ability to connect positively with diverse customers Bilingual abilities are a plus to better serve our multicultural customer base Basic math skills for handling cash transactions accurately and performing retail math calculations Experience with POS systems, merchandising, stocking, and product demos is advantageous Demonstrated ability to supervise or lead team members is a plus for those interested in growth opportunities Ability to maintain a friendly demeanor while managing busy periods and multitasking effectively Join us in creating memorable shopping experiences! We’re committed to supporting your growth with comprehensive training and a vibrant team environment. Your enthusiasm and dedication will make a difference every day! Pay: $17.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person

    Easy apply
  • Cashier / Sales Assistant
    Cashier / Sales Assistant
    8 days ago
    $18.5–$23 hourly
    Full-time
    Manhattan, New York

    We’re hiring an experienced, customer-focused professional to join our takeout and delivery front-of-house leadership team. This role is ideal for someone with strong customer service experience who takes ownership of the guest experience and is looking to grow within a fast-paced restaurant environment. This position plays a key role in overseeing the flow of takeout and delivery operations. You’ll be a primary point of contact for guests, delivery drivers, and the kitchen, ensuring orders are handled accurately, efficiently, and with care. What You’ll Do: • Handle guest interactions via phone, online platforms, and in person with a high level of professionalism, • Oversee and coordinate takeout and delivery orders from start to finish, • Communicate clearly with the kitchen regarding timing, modifications, and priorities, • Ensure accuracy when processing orders through the POS and delivery platforms, • Support and guide team members during busy service periods, • Maintain an organized, clean, and well-stocked takeout area, • Proactively resolve guest concerns and elevate the overall customer experience, • Who This Role Is For:, • Candidates with prior customer service or restaurant experience, • Fluent in English, with strong communication skills, • Available to work evenings, nights, and weekends, • Calm, organized, and confident under pressure, • Genuinely cares about guests and takes pride in service, • Motivated to grow into supervisory or management roles, • Why It’s a Great Opportunity:, • A hands-on leadership role in daily operations, • Direct impact on guest satisfaction and team performance, • Clear path for growth into lead, supervisor, or management positions, • Supportive, fast-paced work environment, • If you’re experienced, customer-driven, and looking for a role where your work truly matters and can grow over time, we’d love to hear from you.

    Easy apply
  • Office Assistant
    Office Assistant
    14 days ago
    $31500–$33280 yearly
    Full-time
    Bunker Hill, Paterson

    AMCO Auto Parts is dedicated to bringing the top names in automotive parts, accessories, and tools to the consumer. We are using the latest technologies to put together a store that will launch us to the forefront of the automotive eCommerce marketplace. We are a small but growing company – and we’re looking for team members join and grow with us. With access to hundreds of brand names, it takes a lot to keep it all organized and up-to-date. That’s where you come in. Job brief: Our company is looking for an Office Assistant to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands. In order for you to be selected as a candidate, you will need the ability to write clearly and be proficient with word processing applications. A pleasing personality with strong communication skills is also highly valued. Responsibilities: Handling order’s online, email or over the phones. Handling relationship with vendor and suppliers Handling Invoicing and purchase order. Handling incoming calls and other communications. Managing filing system. Recording information as needed. Updating paperwork, maintaining documents and word processing. Helping organize and maintain office & warehouse common areas. Performing general office clerk duties and errands. Maintaining supply inventory. Maintaining office equipment as needed. Experience as a virtual assistant. Creating, maintaining, and entering information into databases. Requirements: High school diploma or associate’s degree. Experience as an office assistant or in related field. Ability to write clearly and help with word processing when necessary. Warm personality with strong communication skills. Ability to work well under limited supervision. Great communication skills. Have a valid driver license. data entry and management typing skills knowledge of basic accounting principles and procedures MS Word MS Excel MS Outlook organization and planning skills communication skills customer service skills information gathering and management adaptability and flexibility problem-solving attention to detail strong sense of urgency confidentiality. Job Type: Full-time Pay: $31,500.00 - $33,280.00 per year Benefits: Paid time off Work Location: In person

    Easy apply
  • Host / Hostess
    Host / Hostess
    2 months ago
    $18–$20 hourly
    Part-time
    Long Island City, Queens

    A restaurant hostess responsible for creating a welcoming atmosphere, managing seating arrangements, and ensuring a smooth dining experience. This role requires strong customer service skills, multitasking abilities. 1. Greeting & Seating Guests: • Warmly welcome guests upon arrival and escort them to their tables ., • Manage waitlists during peak hours and provide accurate wait-time estimates . 1. Reservation Management: • Take and confirm reservations via phone or online systems ., • Maintain an organized seating chart to balance server workloads . 1. Customer Service & Problem Resolution: • Address guest inquiries, complaints, or special requests professionally ., • Assist with menu recommendations and provide information about daily specials . 1. Coordination with Staff: • Communicate with servers, bussers, and kitchen staff to ensure efficient service ., • Assist in clearing tables or handling to-go orders if needed . 1. Maintaining Cleanliness & Organization: • Keep the reception area, menus, and waiting zones tidy ., • Perform opening/closing duties (e.g., setting up host stands, updating reservation s, • Experience: Prior hostess or customer service experience preferred but not mandatory ., • Communication: Friendly demeanor with strong verbal and interpersonal skills ., • Multitasking: Ability to manage high-traffic periods while remaining calm ., • Physical Stamina: Stand/walk for extended periods and lift trays if required ., • Flexibility: Availability for evenings, weekends.

    Immediate start!
    Easy apply
  • HVAC RECEPTIONIST / ADMINISTRATION
    HVAC RECEPTIONIST / ADMINISTRATION
    2 months ago
    $17 hourly
    Full-time
    Manhattan, New York

    We are seeking a highly organized and professional HVAC Receptionist/Administrative Assistant to join our team. With experience ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks - It is a growing company that will take there employee's up with them.- we all grow. We believe in teamwork. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced growing environment. Duties Greet and welcome clients and visitors in a friendly and professional manner. Manage incoming calls, emails, and check fusion always updating, correspondence, ensuring timely responses. Schedule appointments and maintain shedule for staff members. Perform data entry and maintain accurate records using software's Fusion - QuickBooks Online other office software. Assist with office management tasks, including inventory management and supply ordering, willing to learn new tasks on the way. Strong organizational and multitasking skills. Tech-savvy- Ordering parts and materials from suppliers. Ensure the reception area is tidy and presentable at all times. Collaborate with team members to improve office procedures and enhance client satisfaction. Requirements Previous experience as a receptionist or administrative assistant is preferred; experience in a dental or medical office is a plus. Proficiency in Microsoft applications -Scanning, Organized file cabinet - Color Code, keep all contracts updated. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent verbal and written communication skills; bilingual candidates are encouraged to apply. Ability to type efficiently and accurately; familiarity with office equipment is advantageous. Strong attention to detail and problem-solving abilities. If you are passionate about providing exceptional service while supporting an efficient office environment, we encourage you to apply for this exciting opportunity as a Receptionist/Administrative Assistant. Job Type: Full-time Pay: $17.00/hr to Start. Expected hours: 8 per week Benefits: Life insurance Schedule: 8 hour shift Monday to Friday Weekends as needed Work Location: In person

    Easy apply
  • Stylist (Retail) (Part-time)
    Stylist (Retail) (Part-time)
    1 month ago
    Part-time
    Williamsburg, Brooklyn

    Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression. Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn't require a special occasion, and it should never come with guilt. It's about celebrating yourself—your style, your life, your everyday. Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision. The Role: A Stylist at Mejuri is more than a salesperson—it's a pivotal role in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. As a trusted advisor to every customer, the Retail Stylist bridges the gap between beautiful jewelry and meaningful moments, ensuring every interaction reflects Mejuri's core values and dedication to excellence. Our Stylists create a warm, welcoming environment where customers feel valued and empowered to make confident choices. Through expert product knowledge, a deep understanding of style, and a passion for storytelling, you'll guide customers in discovering pieces that resonate personally while driving key performance metrics such as sales, conversion, and customer satisfaction. Stylists at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time. Customer: STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri's Steps of Selling. Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings. KPIs: OPH, SPH, NPS (85%<) Operations: Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards. Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies. Systems & Technology: Experience using or possesses the ability to learn to use point-of-sale systems and other retail technology. Shrink: Supports in mitigating internal, external and administrative loss of product. Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks to store leadership. Merchandising: Merchandising. Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld Fixtures & Maintenance. Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged. Escalations: Flag, identify and action any inefficiencies People: Engaging: Build healthy relationships with our people and establish a positive and engaging work environment. Employee Relations: Adhere to our policies compliance practices. What you'll bring to the team: An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back. Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team. An ability to learn and retain relevant product knowledge to suggest and style for our customers. Is able to think critically and solution in the moment to deliver on customer and business needs effectively. An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT. Ability to pay attention to customer feedback, trends and shares insights with management. Great attention to detail, and a highly organized working style and strong sense of initiative. Ability to work on the sales floor for extended periods of time. History of successfully participating in and contributing to a positive team working environment. Benefits at Mejuri: Paid sick days. Monthly retail bonus program. Regular feedback via performance reviews. A robust in-house retail learning program Generous product discount! #LI-Onsite Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $18 - $20 per hour based on a candidate's experience and qualifications. At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for Excellence CUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own, take initiative FIND A WAY | Seek simple, creative solutions, and act fast DRIVE RESULTS | Be clear on your goals and be relentless in achieving them TEAM FIRST | Value team success over personal ego Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

    Easy apply
1