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Job Description Job Title: General Manager Location: Springfield, IL About the Role: We are looking for a dynamic and results-driven General Manager to lead the operations of a fast-paced quick-service restaurant. This role is ideal for a hands-on leader who thrives in a high-energy environment, values team development, and is committed to delivering exceptional guest experiences. If you’re passionate about people, operations, and growth — we want to meet you! Key Responsibilities: • Oversee daily restaurant operations with a focus on speed, accuracy, and service quality, • Hire, train, and motivate team members to build a strong, positive work culture, • Manage staff scheduling, labor costs, and overall productivity, • Monitor food and supply inventory, control costs, and coordinate vendor orders, • Ensure all health, safety, and sanitation protocols are strictly followed, • Review sales and labor reports to drive profitability and meet KPIs, • Support and execute local store marketing and community engagement efforts, • 2+ years of restaurant or retail management experience, preferably in QSR, • Strong leadership and team development skills, • Experience with cost control, budgeting, and staffing, • Comfortable with POS systems, labor scheduling tools, and basic computer proficiency, • Excellent communication, problem-solving, and multitasking abilities, • Availability to work a flexible schedule including nights, weekends, and holidays, • Competitive base salary + monthly performance bonuses, • Health, dental, and vision insurance options, • Paid time off and meal discounts, • Career development and internal growth opportunities

Job Description Restaurant Manager Opportunity New American Cuisine – Award-Winning Cocktails & Beer – Springfield, IL Are you a driven, hospitality-focused leader ready to elevate a standout dining experience? We’re seeking a Restaurant Manager to guide our New American concept, celebrated for innovative cuisine, craft beer, and award-winning cocktails. Step into a dynamic, high-energy environment where creativity, leadership, and guest satisfaction thrive. Why You? You’re a confident motivator who builds strong, engaged teams. You deliver memorable guest experiences with consistency. You excel at operations, financial performance, and results. What’s in It for You? Competitive Compensation – Up to $70,000 Insurance Benefits Paid Time Off Extensive Training & Development What We’re Looking For: 3+ years of high-volume restaurant management experience Passion for exceptional food, cocktails, and craft beer Proven ability to hit and exceed financial targets Strong team-building and mentorship skills Open availability and a guest-centric approach Ready to lead, grow, and make an impact? Apply now to join our Springfield, IL team and help redefine the modern dining experience! Company DescriptionGecko Hospitality, named to Forbes 2018, 2019, 2021, 2022, 2023, 2024, and 2025 list of “America’s Best Executive Recruiting Firms,” wants your expertise in the hospitality industry. Wondering how you can benefit from using Gecko? • Imagine your resume in front of thousands of hospitality industry heads., • From Las Vegas Casinos to the finest New York hotels, Gecko’s got you covered in all 50 states and Canada!, • Gecko has the largest selection of management positions in all facets of the hospitality industry including, but not limited to, restaurants, hotels, resorts, and clubs., • Gecko has better opportunities for what you want with the exceptional pay you deserve., • Gecko has over 120 dedicated hospitality experts to find your perfect fit.

Job DescriptionOffice of the Illinois Secretary of State Alexi GiannouliasJob Title: Data Systems Manager – Project Management Division: Governance and Business Management Union: IFT Location: 501 S Second St, Springfield, IL – Sangamon County Salary: Range $7,743 to $13,616 monthly – commensurate with experience Benefits: Overview: Acts as a Project, Program, and Portfolio Manager defining governance, standardizing methodologies, and ensuring alignment between IT projects and business strategy. The Data Systems Manager – PPM will oversee a team of Project Managers and Program Managers responsible for delivering IT initiatives, ensuring project execution meets business objectives, and optimizing the IT project portfolio in collaboration with IT leadership. This role will work closely with the Business Analysis Practice, Enterprise Architecture, and IT Governance teams to drive successful project outcomes. Duties and Responsibilities: • Lead the establishment and management of a comprehensive Project, Program, and Portfolio Management (PPM) practice by defining governance structures, frameworks (e.g., PMBOK, Agile, SAFe, ITIL), and performance metrics to ensure successful project execution. Collaborate with IT leadership to prioritize projects aligned with enterprise strategy, optimize resource allocation, and implement portfolio management strategies. Work closely with the Business Analysis Practice to enhance project intake processes, define clear requirements, and develop robust business cases, ensuring all initiatives are strategically aligned and deliver maximum value to the organization., • Lead and oversee a team of Project and Program Managers to ensure the successful execution of IT projects, implementing a governance framework for project intake, approvals, risk management, and reporting. Drive the adoption of project management methodologies (Waterfall, Agile, hybrid) to improve delivery efficiency, ensuring projects meet scope, schedule, budget, and quality objectives. Monitor performance, proactively identify and mitigate risks, and ensure resource capacity planning and budget management align with business priorities and IT capabilities., • Act as a key liaison between IT leadership, business units, and external stakeholders to drive project success, collaborating with Enterprise Architecture, IT Governance, and Business Analysis teams for integrated IT planning. Communicate project and portfolio status to executive leadership and stakeholders, while guiding Project Managers in facilitating stakeholder meetings, gathering feedback, and adjusting project plans to ensure alignment and success., • Establish governance mechanisms for project tracking, risk assessment, and benefit realization while driving continuous improvement initiatives through lessons learned and retrospective analysis. Define KPIs and reporting structures to measure project health, program effectiveness, and portfolio performance, ensuring compliance with IT policies, regulatory requirements, and financial controls. Identify opportunities for process automation and AI-driven analytics to enhance project oversight and efficiency., • Oversee the selection and deployment of project management tools such as MS Project, JIRA, ServiceNow, or Smartsheet, and implement dashboards and reporting tools to provide real-time visibility into IT projects and portfolio performance. Leverage collaboration platforms like MS Teams, SharePoint, and Confluence to streamline communication and documentation, ensuring integration of project management tools with financial systems, business intelligence platforms, and ITSM tools for enhanced project oversight and efficiency., • Perform other duties as assigned or as required.Education and Experience: Requires knowledge, skill and mental development equivalent to completion of four years college, preferably with courses in mathematics, statistics, or computer science and four years of progressively responsible professional experience in systems analysis, operations, software or a related data processing function. Knowledge, Skills and Abilities: • Requires extensive knowledge in computer hardware, software, communications or applications., • Requires extensive knowledge of data systems applied research procedures and systems modeling., • Requires working knowledge of management principles and practices., • Requires ability to develop and manage a sophisticated function of a management information system., • Requires ability to conduct subsystem assurances., • Requires ability to resolve management problems through computer applications., • Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class., • Requires the ability to lift and carry up to 25 pounds and push/pull up to 50 pounds.Application Process:, • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. HfPjoEHYA7

Job DescriptionDescription: SALES ASSOCIATE – Part-Time We are looking for part-time sales associates who are enthusiastic, energetic, friendly, and hard-working! The Sales Associate is responsible for providing exemplary selling and customer service that is designed to improve the productivity and profitability of the store. The Sales Associate provides the customer with product recommendations and solutions by working proactively with them and serves as a role model of best practice retail execution. The Sales Associate’s overall focus is on sales, service, and relationship-building at all times. Additionally, inventory management procedures, conducting product sets, stocking product, housekeeping and assisting with stockroom duties are accomplished as identified or assigned. The Sales Associate also works closely with the corporate store team and reports directly to the Store Manager. ESSENTIAL JOB FUNCTIONS include, but are not limited to: • Creating and maintaining a warm, inviting, easy-to-navigate shopping environment., • Building and sharing expertise on products, promotions, services, and brand rewards programs – relevant and customized to the unique and wide range of shopper needs, relationships, and occasions., • Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting., • Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness., • Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, fulfilling Hallmark.com orders, doing curbside deliveries, etc., • Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return., • Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed!, • Upholds all company policies and practices., • Performs all housekeeping of store including backroom, front of store, bathroom, etc., • Performs/completes other duties or special projects as assigned Requirements: REQUIRED QUALIFICATIONS (required for candidates to be considered) • If under 18, must have ability to meet work permit requirements, if applicable., • Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, holidays, evenings and weekends., • High school diploma or equivalent., • Strong customer-focused engagement and consultative selling skills., • Ability to communicate effectively with customers and employees. Strong sense of urgency, flexibility and willingness to adapt to change., • Ability to receive feedback and take action when appropriate. Proficiency and comfort using a computer and other technology., • Must be able to continuously to stand/walk, push/pull, lift/carry up to 10 pounds, utilize fine finger movement (i.e. keyboard operating, writing, etc.) and tactile/touch to assist with products/customers/registers/equipment/etc., and grasping/gripping/holding with hands and/or fingers., • Must be able to frequently bend at the waist, climb/work at heights (i.e. step ladders, ladders, etc.), kneel and squat, lift and/or carry up to 40 pounds, and reach overhead with arms raised above shoulder height/forward reaching., • Must be able to occasionally balance on uneven surfaces/ground, lift and/or carry up to 50 pounds., • Must be able to rarely/infrequently drive or travel, lift and/or carry up to 75 pounds, or sit/remain in a seated position during job performance., • Must be able to continuously communicate with customers, co-workers, vendors, either in-person or over the phone, including speaking, hearing, and sight in order to assist customers. This is a regular, part-time, hourly position that is deemed “non-exempt” by the Fair Labor Standards Act (FLSA), and will typically work between 6-20 hours per week, not to exceed an average of 28 hours per week. PAY $15.00/hr GENERAL REQUIREMENTS & DISCLAIMERS The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities and duties of an employee, so classified. Employees must be physically able to perform the essential functions of the position, with or without reasonable accommodation. LGA Retail, Inc. (d.b.a. Little Green Apple) does not discriminate in its employment, or any other programs or activities, on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability. We provide reasonable accommodation for qualified individuals with a disability, if requested.

Job Description Looking for an employer that will treat you with RESPECT? Wendy’s knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us. We are proud to provide competitive benefits and pay. We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow! Benefits: • Healthcare plans (based on length of service and number of hours worked per week), • College Assistance, • Education Rewards/ GED Assistance, • Free Meals while working*, • Uniforms, • Flexible Schedules, • Direct Deposit and Paycard, • Daily Pay, • Tenure Recognition, • Referral Bonus, • Employee Recognition Program, • Employee Assistance Program (ComPsych), • Unity Care, • Company Chaplain This Wendy’s location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion. We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis. Manna’s Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies. We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks! Job Description: Crew Member at Wendy’s Position Title: Crew Member Reports To: Restaurant Manager/Supervisor Position Overview: As a Crew Member at Wendy's, you will play a key role in creating a welcoming, fast, and enjoyable experience for our guests. Whether you are working in the kitchen, preparing food, or interacting with customers in the dining area, your dedication to providing high-quality service and food will help uphold Wendy’s reputation for excellence. Key Responsibilities: * Customer Service: * Greet customers warmly and with enthusiasm. * Assist customers with menu options, take accurate orders, and ensure all orders are processed correctly. * Address customer inquiries and resolve any issues promptly with a positive attitude. * Maintain a clean and organized dining area, ensuring the restaurant is always presentable for guests. * Food Preparation and Quality: * Prepare food according to Wendy’s standards, ensuring accuracy and quality. * Follow food safety guidelines and sanitation procedures at all times. * Operate kitchen equipment safely and efficiently. * Ensure food portions and presentation meet company standards. * Cash Handling and Register Operation: * Accurately handle cash transactions and process credit/debit payments. * Provide change and receipts to customers in a timely manner. * Keep the cash register area clean and organized. * Team Collaboration: * Work closely with team members and supervisors to ensure efficient restaurant operations. * Contribute to maintaining a positive and supportive work environment. * Assist with inventory management and stocking as needed. * Health and Safety Compliance: * Ensure compliance with local health and safety regulations. * Maintain cleanliness of kitchen, dining, and restroom areas. * Follow proper food handling, storage, and sanitation protocols. * Additional Duties: * Assist with opening and closing duties as required. * Take part in training programs to develop skills and improve performance. * Perform other tasks as assigned by the restaurant manager or supervisor. Qualifications: * Must be at least 16 years of age (or comply with state-specific labor laws). * Prior food service or customer service experience is a plus but not required. * Excellent communication and interpersonal skills. * Ability to work in a fast-paced environment and remain calm under pressure. * Must be dependable and punctual. Job Requirements: * Ability to stand for extended periods (4-8+ hours) with periodic breaks. * Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment. * Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level. * Capability to walk up and down stairs and use a step ladder as needed. * Occasional sitting, talking, and active listening as required by the role. * Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person. * Ability to move around the kitchen quickly and efficiently. * Compliance with food safety and sanitation regulations. Work Environment/ Job Conditions: * Flexible scheduling, including nights, weekends, and holidays. * Work in a loud, fast-paced environment. * Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers. * May involve exposure to heat, noise, and cleaning chemicals in the kitchen area. * Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks. * Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being. * Job duties span both indoor and outdoor settings, requiring adaptability to different environments. * Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests. * Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors. This job description provides an overview of the responsibilities and qualifications for the Crew Member position at Wendy's. Specific duties and requirements may vary by location or role.

Job Description EVENTS TEAM MEMBER - SCHEELS Sports Park at Legacy Pointe Sports Facilities Management, LLC LOCATION: Springfield, IL DEPARTMENT: OPERATIONS REPORTS TO: OPERATIONS MANAGER STATUS: PART-TIME (NON-EXEMPT) ABOUT THE COMPANY: SCHEELS Sports Park at Legacy Pointe is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Springfield, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. SCHEELS Sports Park at Legacy Pointe is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: Events Team Member provides the first point of contact for all guests. Our Team Members are expected to provide excellent customer service by meeting customer expectations and cultivate memorable family experiences. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Perform operating procedures relating to events and programs, • Act as a liaison between the venue and the guests, • Provide superior customer service, • Clean and organize designated areas for public use, • Ensure proper set up and breakdown of equipment; sound systems, scoreboards, game fields, parking, gates, signage, tournament offices, locker rooms, restrooms, and other equipment/materials as needed, • Properly operate cash registers and maintain proper cash handling procedures, • Demonstrate ability to work closely with co-workers and park visitors, • Knowledgeable in all Safety Procedures with the ability to execute procedures, • Identify risk management opportunities, • Conduct safety inspections and enforce all safety guidelines, • Adhere to all facility and SFM policies and procedures, • Adhere to all local, state, health and safety laws, • Flexible work schedule (e.g., nights, weekends, holidays and long hours), • Excellent communication skills, both verbal and written, • Ability to multi-task and prioritize in a high-volume, fast-paced environment, • Must work well with others, • Must take personal initiative for the betterment of the team and facility, • Must be able to lift 40 pounds waist high, • May be required to sit or stand for extended periods of time both indoors or outdoors, and squat, stoop or bend, • Must be able to work in varying weather conditions, • Facility has intermittent noise Job Posted by ApplicantPro

Job DescriptionDescription: Please note: This is an in-office position located in Springfield, Illinois About Us: At INB, your career is more than a job; it’s a chance to make a difference. As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care, creativity, teamwork, balance, smart work, and enthusiasm. Join us and be part of a purpose-driven culture that makes a positive impact every day. Join Us as a Senior Teller at INB’s Main Drives Location! Are you ready to take the next step in your banking career? Our Main Drives facility in downtown Springfield is seeking a Senior Teller who not only provides exceptional customer service but also plays a key leadership role on the teller line. If you’re looking for a position that blends operational excellence, mentorship, and supervisory responsibility, this is the opportunity for you! Your Role as a Senior Teller, you will serve as a frontline expert, providing exceptional service to customers while supporting the Branch Manager in supervising teller operations. In addition to performing all standard teller duties, you will help lead the teller team, promote operational accuracy, coach staff, and ensure smooth daily operations at our Main Drives facility. Requirements: (Other duties may be assigned that are reasonably within the scope of the position.) Key Responsibilities • Perform all duties of a Teller, including processing deposits, withdrawals, loan payments, credit card payments, and other customer transactions., • Greet customers in a courteous, professional manner; assist with account questions, holds, and service needs., • Maintain and balance an individual cash drawer; open a teller station daily to support staffing fluctuations., • Participate in cross-selling by identifying additional products/services and referring customers to appropriate personnel. Supervisory Responsibilities • Assist the Branch Manager in supervising and supporting teller staff in accordance with bank policies and applicable laws., • Participate in interviewing, hiring, and onboarding new teller staff., • Assist with annual and as-needed performance evaluations for teller staff, providing feedback and recommendations., • Conduct meaningful coaching sessions to develop teller confidence in identifying referral opportunities., • Serve as a mentor and role model, supporting career growth and readiness for advancement., • Assist in preparing and distributing the weekly work schedule for drive-up staff, ensuring adequate coverage during peak traffic times. Operational Oversight, • Manage the reserve cash vault, ensuring adherence to dual-control procedures., • Prepare and receive cash shipments; distribute teller cash orders; balance reserve cash daily according to branch standards., • Approve checks for payment and perform supervisor overrides as needed., • Assist with bi-monthly or random teller drawer audits to maintain compliance with bank guidelines. Qualifications • Customer-centric attitude with strong communication and interpersonal skills., • Cash handling experience required; previous bank experience preferred., • Detail-oriented, with consistent accuracy in transactions and documentation., • Tech-savvy, comfortable with digital banking systems and Microsoft Office., • Leadership qualities, including sound judgment, accountability, and the ability to coach others., • High school diploma or equivalent required; one year or more of teller or customer service experience preferred. Knowledge, Skills & Abilities, • Strong written and verbal communication skills., • Ability to perform basic mathematical calculations accurately., • Excellent customer service ability, including identifying and referring to financial products., • Ability to use good judgment when making routine and complex decisions., • Ability to motivate and support a team in achieving branch and bank goals., • Flexibility to adapt in a fast-paced and evolving environment. Reasoning Ability Requires ability to use good judgment in making routine and complex decisions; Must have excellent customer service skills with the ability to sell products and Services: Ability to accurately handle large sums of cash; Must be goal oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals; Flexibility is necessary with the ability to adapt in an ever-changing environment. Computer Skills To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank-related programs. Physical Demands Employee must regularly lift and/or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds. Salary: Starting at $18.00/hour plus incentive (commensurate with experience) Ready to Take the Lead? Join us as a Senior Teller at INB’s Main Drives facility and become part of a team that values your leadership, passion, and commitment to excellence. Apply today and help us shape the future of community banking! Group Insurance Benefits and Plans INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage is also extended to their eligible dependents. Active employees make premium contributions based on plan selections. Please click the link below for all benefits that are offered. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here: Know Your Rights: Workplace discrimination is illegal

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician I Division: Data Center Services Union: IFT Location: 2701 S Dirksen Pkwy, Springfield, IL - Sangamon County Salary: Range from $5,111 to $9,797 – commensurate with experience Benefits: Overview: Moves programs and Job Control Language (JCL) from development to production areas utilizing the Systems Control Library Maintenance (SCLM) and Changeman ZMF software package; assists in developing the rules for programs being moved based on language and type of library needed: defines the Generation Data Groups (GDGs) (backup files) to be created for newly converted systems and supplies the parameters to have the proper number of files kept to meet the needs of recovery as specified by Systems and Programming; assists in performing technical support functions between Systems & Programming, Central Systems Services and Production Assurance by determining, from the types of errors encountered in production programs, which support personnel to call to fix problems. Duties and Responsibilities: • Assists senior staff in supporting Software Configuration, Library Manager (SCLM) and Changeman ZMF to support functions such as setting up new language definitions, changing control files, assisting in the customization of new software releases, troubleshooting problems in SCLM or ChangeMan ZMF for both Systems and Programming and Production Assurance (PA) personnel to define processes to facilitate moving into production areas, groups of programs, or JCL files that are being changed at one time., • Assists senior staff with moves of problematic programs and Job Control Language (JCL) from development to production areas utilizing the SCLM and ChangeMan ZMF software package; assists in defining new applications in the Tivoli Workload Manager (TWS) software package, laying out the order in which programs are run as a set and the disposition of files and reports; daily reviews of the TWS error list to determine what problems occurred and to insure that they are addressed., • Creates, deletes, reinstates or corrects Resource Access Control Facility (RACF) user IDs to have Customer Information Control System (CICS) privileges for internal employees and outside users., • Serves as person on-call when programs complete with an abnormal termination to determine the level of support personnel required to be called to fix the problem., • Assists in defining the number of archive copies of files to be kept as requested by Systems and Programming for recovery purposes in new or changed systems, using the TWS environment., • Performs other duties as required or assigned.Education and Experience: Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: • Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation., • Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services., • Requires elementary knowledge of accounting and statistical theories, methods and practices., • Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer., • Requires working knowledge of the principles and techniques of computer system documentation., • Requires ability to effectively participate in and profit from formal and in-service training programs., • Requires ability to analyze data logically., • Requires ability to maintain satisfactory working relationships with others., • Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions., • Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers., • Requires awareness and adherence to organizational standards for security, privacy and ethics., • Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.Application Process:, • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. m8Oh1F8YUT

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Contact Center Manager (EA III) Division: Executive Staff Union: N/A Location: 501 S Second St, Springfield, IL – Sangamon County Salary: $100,000 to $120,000 annually – commensurate with experience Benefits: Overview: The Office of the Illinois Secretary of State is seeking an experienced Contact Center Manager. In this role, you will be responsible for overseeing and enhancing the operations of the Illinois Secretary of State’s contact center. The role provides strategic leadership in service delivery, operational efficiency, and the implementation of technology-driven solutions to enhance customer experience. This leader will be responsible for managing a high-volume contact center and leading initiatives to improve customer service, streamline processes, and enhance self-service capabilities. The role requires extensive experience in contact center management, digital transformation, and process improvement within a complex service environment. Key Responsibilities: • Strategic Leadership, • Establish and execute Contact Center long-term vision, driving innovation, efficiency, and customer-centric service delivery, • Collaborate with executive and departmental leadership, ensuring alignment with broader agency goals, • Lead change management efforts to modernize contact center operations and enhance customer experience, • Technology & Innovation, • Serve as product owner, in partnership with IT, to enhance IVR and self-service capabilities to reduce call volume and improve customer experience, • Identify opportunities to improve reliability of Contact Center hardware and software, including relevant use of outside vendors, • Ensure compliance with state and federal regulations regarding customer data privacy, security, and accessibility, • Operational Excellence, • Oversee performance metrics (e.g., abandonment rates, wait times, first-call resolution) to ensure efficiency and responsiveness, • Drive continuous process improvements to reduce wait times, optimize call flows, and enhance customer experience, • People & Workforce Management, • Lead a team of 150+ agents and supervisors, fostering a high-performance and customer-focused culture, • Design and implement employee training, coaching, and career development programs to improve skills and engagement, • Optimize workforce planning through forecasting, scheduling, and workforce management tools, • Identify and implement automation opportunities to streamline operations and enhance agent productivity, • Stay at the forefront of emerging contact center technologies and best practices, advocating for strategic advancements that improve both customer and employee experiences Required Skills and Qualifications:, • Bachelor's degree in Business Administration, Communications, Operations Management, Information Technology or a related field preferred; equivalent experience may be considered, • Minimum of 5 years of experience in contact center operations, with at least 2 years in a leadership role managing teams of 50+ agents or handling 1 million+ calls per year, • Strong leadership and people management skills with the ability to drive engagement, change management, and performance optimization Preferred Qualifications:, • Proven expertise in AI-enhanced IVR, chatbot deployment, workflow automation (RPA), and CRM integrations, • Knowledge of workforce optimization software and cloud-based contact center platforms, • Public sector or government agency experience with knowledge of customer service compliance regulations (ADA, FOIA, data security) Application Process:, • Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Powered by JazzHR vA2qeBDlMi

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Competitive salary, • Dental insurance, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. • Assists the Branch Manager with daily branch operations and supervision of branch employees., • Opening and closing procedures and end of day balancing of the branch., • Supervises branch employees and assumes subordinate duties when necessary., • Customer Service Representative and Universal Banker training., • Motivates employees, sets expectations, monitors delegated activities, disciplines, and appraises performance and makes recommendations in response., • Develops new business and expands existing business with the sale of deposit and lending products; prospects for new business through community and service activities and functions., • Makes effective referrals to other specialists when appropriate., • Assists with scheduling the Saturday staffing of branches., • Provides excellent external and internal customer service., • Advises and resolves any issues that arise with customers, wherever possible., • Opens new accounts., • Processes the closure and distribution of estate assets., • Maintains the compliance of the branch per audit standards and in accordance with applicable laws and regulations., • Performs and maintains Regulation D compliance. Education, Experience, and Skills Required: High school diploma or equivalent; three to five years' experience in retail banking; experience with professional communications vocally and through written format; knowledgeable of duties performed at the branch level, including lending, new accounts, deposit products and services, and sales; practical experience with basic hardware and software. Preferred: Associates degree or higher in a related field; one to three years' experience in management; qualified experience in sales, comprising face to face, phone, and outbound calls. Physical Requirements Sufficient stamina to sit and read a computer screen or stand for extended periods of time. Ability to perform repetitive motion with wrists, hands, and/or fingers and otherwise perform the essential functions of the position. While performing these duties, the employee is regularly required to speak and hear. Mobility to move throughout the branch. Ability to lift up to 50 pounds. Core Values • Community Commitment: Foster growth and well-being by partnering with individuals, organizations, and initiatives that strengthen our communities., • Accountability: Strive to do the right thing by taking responsibility for our decisions and actions., • Customer-Focused: Prioritize responsive and personalized service that builds strong relationships with customers., • Teamwork: Empower a diverse and unified team to collectively accomplish our vision and mission.

Job DescriptionAssistant Manager – Qik n EZ Location: Springfield, Illinois Area | Pay Rate: $18.00 per hour | Job Type: Full-Time Are you a natural leader who thrives in a fast-paced, customer-focused environment? Qik n EZ, a locally owned and growing convenience store chain, is looking for an energetic and motivated Assistant Manager to join our team! This is more than just a job — it’s a career path with opportunities for growth, training, and advancement. What You’ll Do * Support the General Manager in day-to-day operations of the store * Deliver outstanding customer service and create a welcoming environment * Assist with hiring, training, and coaching team members * Oversee daily shift operations, labor management, and scheduling * Help manage inventory, merchandising, and store conditions * Ensure compliance with company policies and local/federal laws * Step in as acting manager when the General Manager is away What We’re Looking For * Prior management or supervisory experience in retail, food service, or fuel required * Strong leadership and communication skills * A customer-first mindset with problem-solving abilities * Flexibility with scheduling and willingness to work various shifts * Ability to lift up to 50 lbs and perform hands-on store tasks * Valid driver’s license and ability to pass a background/drug test Why Join Qik n EZ? We Offer: * Competitive pay and advancement opportunities * Medical, Dental, and Vision benefits * Short- & Long-Term Disability and Cafeteria Plan options * 401(k) with company match * Paid time off to recharge and spend with family Apply Today! If you’re ready to take the next step in your career, apply now and join the Qik n EZ team. We look forward to meeting you!

Job Description Job Title: Branch Manager in Training –Weed Man Lawn Care Services Reports To: Regional Manager / Operations Director Grow Your Career With Us! Are you ready to take your leadership skills to the next level and build a rewarding career in the lawn care industry? We’re looking for a driven Branch Manager in Training who’s eager to learn the ins and outs of running a successful branch. As a Branch Manager in Training, you’ll be immersed in every aspect of the business, from motivating teams and delighting customers to learning how to manage branch operations and grow profitability. With hands-on training and mentorship, you’ll develop the skills you need to step confidently into a Branch Manager role. What You’ll Do • Learn the Business Inside & Out, • Dive into daily branch operations, from scheduling and route planning to inventory management and customer service., • Get familiar with our proven processes, products, and service programs., • Develop Into a People Leader, • Work side-by-side with experienced managers to learn how to train, and inspire a high-performing team., • Build leadership skills in coaching, problem-solving, and motivating employees to deliver their best., • Deliver Outstanding Service & Sales, • Learn how to engage with customers, provide expert lawn care solutions, and grow accounts through upselling and new business opportunities., • Comfortable working outdoors and rolling up your sleeves when needed., • Bachelor’s degree in horticulture, or related field preferred (but not required if you bring strong experience). What’s In It For You • A clear career path to becoming a Branch Manager., • Comprehensive training and one-on-one mentorship from seasoned leaders., • Competitive pay, performance incentives, and benefits. This role is designed to set you up for success. Within 12–24 months, you’ll have the tools, knowledge, and experience to take the reins of your own branch and build something you’re proud of.

Job Description Are you a hardworking, service minded leader with a real passion for the restaurant hospitality industry? Are you looking to take a step towards building your restaurant management career, instead of just working a job? We need extraordinary leaders like you to apply for this quick service General Manager position in Springfield, IL As a Restaurant General Manager, your experience and leadership skills will head up some of the nation’s leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations and inventory management to marketing and sales, we have opportunities for career growth waiting for you. You will own the responsibilities for the restaurant staff in daily tasks, train, and develop them into assets of your team. Use creativity and communication to build a loyal customer base, and increase sales. You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers. Outstanding Benefits • Health Benefits, • Industry Standard Work Week (50 hour minimum) evenings and weekends, • Attainable Bonus Program, • $45K - $55K Salary, • Equal Opportunity Employer Key Responsibilities • Practice Safety as Priority #1 for your restaurant team and customers, • Maintain a high ratio of return customers through great service, • Coach and develop restaurant employees to build a cohesive team, • Promote, demonstrate, and lead a memorable customer restaurant experience You will: • Have a minimum of 1 year in Restaurant Management, • Show success in previous positions, • Be physically fit and able to regularly walk, climb, crouch and move up to 50 pounds at a time, • Associate's degree or equivalent, • Demonstrate outstanding leadership, communication, and training, • Have a stable work history Does this sound like you? We'd love to hear from you! Send your resume today to

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain client relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to clients., • Oversee the resolution of complex customer issues., • Train and mentor junior staff.QUALIFICATIONS:, • 3+ years of experience in insurance sales or account management., • Strong leadership and interpersonal skills., • Proven track record of meeting sales targets.

Job Description Overview Lead with Purpose as a Store Manager at One of the Nation’s Top Convenience Chains! Are you an inspiring leader ready to do more than manage—ready to drive store performance, motivate teams, and be the example every shift? We’re looking for Store Managers who lead from the front, jump in where needed, and take full responsibility for making their location a success. If you have open availability, a passion for hands-on leadership, and the drive to make an impact, this opportunity is for you. Responsibilities What You’ll Do: • Take full ownership of your store's operations, team, and performance., • Lead and inspire a team of 8–15 employees across all shifts., • Be the go-to person when coverage is needed—you’ll typically work days but must be available for any shift, including evenings, overnights, weekends, and holidays., • Perform all duties of store employees including running the register, stocking, upselling, cleaning restrooms, and maintaining the lot and fuel pumps., • Coach team members to deliver excellent service and actively upsell promotions and key items., • Recruit, hire, and train new team members, focusing on growth, accountability, and teamwork., • Manage inventory, vendor orders, deliveries, and merchandising., • Handle all banking and cash deposits—must have a valid driver’s license, reliable transportation, and insurance., • Maintain high standards for safety, cleanliness, food safety, and customer satisfaction., • Control expenses and labor hours while achieving store sales goals., • Execute all company programs and marketing initiatives., • Be willing to take on anything the store needs—including cross-training and stepping in to manage deli or QSR operations when necessary., • Other duties as assigned.Why Join Us: Competitive Salary: Your experience is valued with pay that reflects your leadership skills. * Performance-Based Bonuses: Your success translates directly to extra earnings. * Weekly Pay: Enjoy consistent, reliable pay every Friday. * 401(k): Invest in your future on Day 1 of Employment * Paid Time Off & Holiday Pay: Recharge and enjoy key holidays with peace of mind. * Career Advancement: Take on a leadership role that builds your skills and opens doors for the future. • Pay Rate: $44,000-$51,000/yr Qualifications * Open availability with the ability to work any shift as needed, especially to cover unexpected call-outs. * A valid driver’s license, access to a personal vehicle, and proof of insurance (required for bank deposits). * Retail or food management experience preferred. * Willingness to lead by example in all aspects of store operations, including cleaning, upselling, and frontline service. * Strong communication skills, integrity, and decisiveness. * Minimum age requirement: * 18+ years old in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO * 21+ years old in all other states * Ability to pass a pre-employment drug screen and background check. * In Tennessee, must complete Topshelf Manager Training. Benefits: For information on benefits offered, please click on the hyperlink below. Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision. This Organization Participates in E-Verify It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. GPM Investments, LLC maintains a drug-free workplace

Job DescriptionDescription: Principal Objectives of the Assistant Community Manager Property Management: The Assistant Community Manager assists the Community Manager in leading and supervising property operations, financial activities, regulatory compliance, and guides interactions with all stakeholders – residents, HGPS corporate personnel, regulatory agency officials, clients, community officials, vendors, and customers on the property. The Assistant Community Manager possesses a passion for customer service that inspires associates and vendors to deliver the highest quality product, comprehensive services, respect, and hospitality HGPS customers expect. Client Service: The Assistant Community Manager is responsible for ensuring the delivery of excellent client service. Requirements: Join Our Team as a Full-Time Assistant Community Manager! Are you a motivated, detail-oriented, and dedicated individual looking to grow your leadership skills? We’re searching for a dynamic Assistant Manager to join our team full-time and help support our operations, community, and overall success. What You'll Do: • Support & Lead: Assist in managing day-to-day operations, ensuring smooth functionality, and leading the team when necessary., • Collaborate & Execute: Work closely with the management team to implement strategies, policies, and procedures that drive success., • Motivate & Inspire: Support the team by fostering a positive environment, encouraging growth, and maintaining high performance standards., • Leadership Potential: You’re passionate about helping teams succeed and have an eye for operational excellence., • Strong Communication Skills: Your ability to connect with both team members and customers effectively sets you apart., • Organizational Excellence: You thrive in managing tasks, time, and responsibilities with precision and initiative., • Hours: Monday to Friday, 8 AM - 5 PM with flexibility., • Benefits: We offer comprehensive health, dental, and vision insurance, a 401k plan, paid time off (PTO) based on longevity, and holidays off., • Growth Potential: Play a key role in supporting and driving the success of our team and operations while developing your leadership skills., • Positive Work Environment: Collaborate with a dynamic and supportive team where your contributions are valued. Apply Today and Start Your Next Career Chapter! Do you have a limitation that may require assistance in completing application paperwork? If your answer is yes, please contact us so we can support you through the process: Email: Phone: 317-960-5559 At Hayes Gibson, we are committed to providing an accessible and inclusive application experience for all candidates.

Job Description Job Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties () is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together. We are presently seeking an individual who will assist the New Home Senior Project Manager in lot modifications and lot preparations for new home setups. This role will have a “home-base” out of the Springfield, IL area with 60% travel to a portfolio of communities’ located in Illinois and Iowa. As a New Home Project Manager, you will: • Accurately complete all assigned home site surveys in a timely manner., • Manage permitting and utility compliance for completion of home installations in assigned region., • Completing site walkthroughs to determine scope of work for installation of new homes., • Managing all aspects of new home installation process including home delivery, site prep and home setup., • Daily management of site prep and home setup vendors to ensure quality, timely and safe completion of projects., • Training vendors on current standards of new home installations to ensure vendor compliance., • Daily travel to assigned communities to ensure consistent presence on site and inspections of homes., • Maintain strong working relationships with Community Operations in assigned region., • Effectively communicate status all new home infills with Community Operations., • Follow all company and new homes division policies and procedures at all times. Job Requirements • A minimum of 3 years of project management or similar experience, preferred but not required., • Bachelor’s Degree preferred; HS Diploma or GED required., • Working knowledge of physical facilities, including construction renovation., • Excellent customer service skills and the ability to work with all levels of personnel., • Ability to develop and negotiate proposals and contracts with vendors and other project partners., • Advance skill with Microsoft Office, specifically Excel, Word, and Outlook., • Detail orientated with strong organizational, time management, problem-solving, multitasking, and follow-through skills. The annual salary range for this position is $75,000 - $85,000. Compensation is based on demonstrated job related skills, knowledge, experience, education, certifications, etc. We are Proud to Provide the following: • Access to benefits including medical, dental and vision insurance, • Short-term and long-term disability, • Life insurance, • Generous Paid Time Off and holidays, • Flexible spending account, • 401K with company match #indcorp Company DescriptionRHP Properties is an accomplished real estate investment firm specializing in the acquisition and professional management of manufactured home communities. We own and manage over 372 manufactured home communities in 30 states, with a combined value of approximately $6+ billion. We are the largest private owners in the industry. Our organization's success stems from the ability to effectively target and acquire well-located Manufactured Home Communities, whose value can be enhanced through RHP’s comprehensive and competent management. RHP is committed to creating a wonderful environment where our residents always enjoy a well-maintained and attractive community. RHP Properties is America's Home. Live Life. Live it Here.RHP Properties is an accomplished real estate investment firm specializing in the acquisition and professional management of manufactured home communities. We own and manage over 372 manufactured home communities in 30 states, with a combined value of approximately $6+ billion. We are the largest private owners in the industry. \r\n\r\nOur organization's success stems from the ability to effectively target and acquire well-located Manufactured Home Communities, whose value can be enhanced through RHP’s comprehensive and competent management. RHP is committed to creating a wonderful environment where our residents always enjoy a well-maintained and attractive community.\r\n\r\nRHP Properties is America's Home.\r\nLive Life. Live it Here.

Job Description Ever consider running a multi-million dollar business? Wendy’s is looking for qualified Shift Managers to do just that! Looking for an employer that will treat you with RESPECT? Wendy’s knows that people are its greatest asset; therefore, we strive to maintain a RESPECTFUL work environment. We are constantly working to provide you with a challenging and rewarding work experience, and we hope that you will come and talk to us. We are looking for people who have a passion for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set the tone for the fun, family environment in our restaurants. We are proud to provide competitive benefits and pay. We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow! Benefits: • Medical Benefits, • Bonus Potential, • Free Meals while Working*, • College Assistance, • Education Rewards/ GED Assistance, • Company Chaplain, • Direct Deposit, • Tenure Recognition, • Referral Bonus, • Opportunity for Advancement, • Uniforms, • Vacation, • Employee Assistance Program (ComPsych), • Unity Care Our shift managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring Shift Managers who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify! This Wendy’s location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion. We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis. Manna’s Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies. We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks! Job Description: Shift Manager at Wendy's Position Title: Shift Manager Reports To: Restaurant Manager/ General Manager Position Overview: The Shift Manager at Wendy’s is responsible for overseeing daily restaurant operations during their assigned shift. This role involves managing the front-line team, ensuring customer satisfaction, maintaining operational efficiency, and supporting the management team in achieving business goals. The Shift Manager plays a crucial role in leading by example, providing guidance to staff, and ensuring that the restaurant maintains a high standard of food quality, cleanliness, and service. This is a hands-on leadership position that requires excellent communication, problem-solving, and multitasking skills. Key Responsibilities: * Leadership & Team Supervision: * Supervise and lead team members during the shift, ensuring they are performing tasks effectively and efficiently. * Provide guidance, coaching, and feedback to team members to improve performance and foster a positive team environment. * Ensure the team is trained on company policies, procedures, and best practices. * Delegate tasks to staff based on priorities and workflow, ensuring all areas of the restaurant are covered. * Customer Service: * Ensure an exceptional guest experience by maintaining high service standards and resolving any customer complaints or issues promptly. * Monitor guest satisfaction and handle any concerns, ensuring customers leave with a positive impression. * Lead by example in providing friendly and efficient service to all guests. * Operational Efficiency: * Oversee the restaurant's daily operations, including food preparation, inventory management, and cleaning procedures. * Ensure that food is prepared to Wendy’s quality standards and is delivered to customers in a timely manner. * Monitor restaurant performance during the shift, including speed of service, food quality, and cleanliness. * Financial & Cash Handling: * Ensure accurate cash handling and register operations, including opening and closing registers, counting cash, and processing transactions. * Assist in managing labor costs by adjusting staffing levels as needed to meet demand. * Maintain adherence to company policies for handling cash, credit cards, and other forms of payment. * Staffing & Scheduling: * Ensure that breaks, meal periods, and shifts are managed appropriately for staff. * Step in as needed to cover shifts or assist with additional tasks when required. * Food Safety & Sanitation: * Ensure the restaurant is compliant with health and safety regulations, including food handling, sanitation, and cleanliness standards. * Monitor kitchen and dining areas to ensure that cleanliness standards are consistently maintained throughout the shift. * Oversee the proper storage and handling of food and supplies to prevent waste or contamination. * Problem-Solving & Decision Making: * Make quick and effective decisions in response to operational challenges, customer issues, or staff concerns. * Resolve conflicts or issues that arise among team members or with customers, escalating to the Manager or Assistant Manager as needed. * Communication & Reporting: * Communicate effectively with management, staff, and guests to ensure smooth operations. * Report any issues, equipment malfunctions, or significant occurrences to the Restaurant Manager. * Provide feedback to the management team on employee performance and operational improvements. Skills & Qualifications: * Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus. * Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment. * Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction. * Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management. * Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption. * Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. * Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations. Job Requirements: * Ability to stand for extended periods (4-8+ hours) with periodic breaks. * Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment. * Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level. * Capability to walk up and down stairs and use a step ladder as needed. * Occasional sitting, talking, and active listening as required by the role. * Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person. * Ability to move around the kitchen quickly and efficiently. * Compliance with food safety and sanitation regulations. Work Environment/ Job Conditions: * Flexible scheduling, including nights, weekends, and holidays. * Work in a loud, fast-paced environment. * Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers. * May involve exposure to heat, noise, and cleaning chemicals in the kitchen area. * Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks. * Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being. * Job duties span both indoor and outdoor settings, requiring adaptability to different environments. * Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests. * Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors. This job description provides an overview of the responsibilities and qualifications for the Shift Manager position at Wendy’s. Specific duties and requirements may vary by location or role.

Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Paid time off We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Oversee the customer service team and daily operations., • Develop and implement customer service policies and procedures., • Handle escalated customer complaints and issues., • Train and mentor customer service representatives.QUALIFICATIONS:, • 5+ years of experience in customer service, with 2+ years in a managerial role., • Strong leadership and organizational skills., • Excellent communication and problem-solving abilities.