Branch Manager
25 days ago
Birmingham
Job DescriptionSalary: Summary/Objective: The Branch Manager position oversees and manages internal operations, coordinating with the management team to ensure the completion of company goals, the adoption of company philosophy and the building of a positive work environment at the local branch level. Essential Functions: * • Collaborate with the Operations Manager to improve the operational systems,processes and policies in support of Pneu-Draulics mission., • Participates in daily, weekly, monthly and annual planning process as appropriate., • Oversee daily tasks making sure customer needs are met by tracking account activities and follow through., • Plan, prioritize, and delegate tasks to ensure ISO processes are developing on schedule., • Maintains a qualified staff., • Ensures proper training of personnel assigned., • Develops individuals for future advancement., • Interpret and communicate work procedures and policies to staff., • Train staff to deliver excellent customer service while monitoring performance., • Support better management reporting and information flow according to business processes and organizational planning., • Work with management in planning (both short-term and long-term) and initiatives geared towards operational excellence., • Fosters a cooperative and harmonious working climate conductive to maximize employee morale and productivity., • Coordinate inter-departmental communication within the organization, increasing effectiveness and ensuring understanding between all locations., • Independently develop decisions within the defined process, practices, andPneu-Draulics policies., • Work independently and proactively to avoid and resolve customer issues, forward CAR responses to correct departments., • Coordinate with staff regarding PTO days and other time off, ensuring that each position is covered., • Support inside teams in any fashion necessary to complete predetermined goals. This includes answering phones, customer service, filling orders, receiving, shipping, purchasing, AP/AR, and general maintenance, when needed., • Enacts contingency plans as needed; escalates and directs activities during systems problems, disasters, etc.; identifies potential problems, troubleshoots, escalates issues to local and network management, and participates in post-mortem analysis of problems providing input for future process improvements., • Oversees daily activities of facility. Coordinates to maximize scheduling and real-time utilization of resources; analyzes and recommends part-time, flexible and full-time employee mix for the site., • Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position., • Maintains a favorable working relationship with all other company employees to foster aid promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness., • Product training schools will be required Supervisory Responsibility: This position manages all employees of the location and is responsible for leadership, performance management and hiring of the employees within its department. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: • The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job., • While performing the duties of this job, the employee is regularly required to talk or hear., • Theemployee frequently is required to stand; walk; stoop, kneel, crouch, or crawl, and active use of hands and arms, • This is a full-time position and hours of operation are determined by branch location hours, either 8-5 pm or 7:30-4 pm., • Occasional evening and weekend work may be required as jobduties demand., • Travel is primarily locally during the business day, although occasional out of the area travel and overnight may be expected. Required Education and Experience: • Bachelor's degree in statistics, operations management, business management or equivalent and 5-7 years previous operations management experience, including forecasting, scheduling and real-time operations management, • Experience in a production environment., • 5+ years of progressive experience in distribution, branch operations, or sales management, • Experience in the sealing industry or related industrial distribution sectors (gaskets, seals, O-rings, fluid sealing, hydraulics, or industrial components), • Proven experience managing branch operations, including sales performance, inventory control, and customer service, • Demonstrated success leading and developing teams in a distribution or industrialenvironment, • Experience with profit and loss (P&L) responsibility, budgeting, and financial performance management, • Experience working with OEMs, MRO customers, or industrial end users, • Knowledge of sealing applications in industries such as manufacturing, oil & gas, chemical processing, or power generation, • Exposure to ISO 9001 or other quality management systems EEO Statement - Pneu-Draulics is an Equal Employment Opportunity employer