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Job DescriptionDescription: POSITION SUMMARY The individual in the role is responsible for sales, marketing and technical support within defined territory. ESSENTIAL DUTIES AND RESPONSIBILITIES • Conduct sales calls trade shows, and sales meetings., • Collaborate with customer commercial sales managers to support their efforts in promoting and educating clients on WAI products., • Deliver comprehensive training sessions to educate customers on technical and non-technical aspects, including Q&A sessions., • Provide problem-solving support to address customer issues related to WAI products on sales calls., • Cultivate and maintain ongoing business relationships with customers to foster long-term partnerships., • Promote a collaborative work environment, encouraging effective communication and cross-training initiatives to enhance team productivity, versatility, and skill development., • Bachelor's degree in Business, or equivalent experience., • 5 years’ experience working directly within the automotive industry – parts manufacturer or distributor, service departments, dealerships, vehicle maintenance environment; Or combination of equivalent education and experience equivalent., • Experience to include familiarity with vehicle maintenance and diagnosis, knowledge of OE or aftermarket components., • Ability to travel 25% of time., • Ability to build mutually beneficial partnerships with customers., • Proficient in Microsoft Office applications such as Excel, Word, and Outlook, etc., • Exhibits professional experience working collaboratively in a team environment., • Demonstrates skill in writing routine reports and correspondence., • Possesses advanced verbal communication skills, with the ability to address groups of customers or employees in an organization., • Must possess excellent communication skills, both written and verbal., • Demonstrates a high level of accuracy and thoroughness in work., • Displays diligence in completing tasks in a timely manner, utilizing effective time management skills.

Job DescriptionBenefits: • Bonus based on performance, • Employee discounts, • Flexible schedule Job Description: We are looking for a passionate fitness professional to join our team. We have a strong but diverse leadership team that is taking fitness to a new frontier. We offer the best-in-class; playbook, tools, and compensation. Our Compensation: • WE OFFER THE BEST COMPENSATION PLAN IN THE AREA. Our LUCRATIVE performance-based compensation program pays you to build a successful club:, • We pay the HIGHEST SALARY of any Big-Box gym in Eastern or SW Florida., • In addition, we offer a LUCRATIVE and attainable BONUS structure based on department performance.Requirements:, • Proven ability to drive new member units - required., • Ability to create a positive team environment - required., • Strong leadership skills - required., • 3-years of fitness management experience - required., • Creative management techniques - required., • Experience with Group Fitness and Personal Training - preferred., • Experience with ABC - preferred.The Ways You Benefit:, • AUTONOMY to fully manager your club., • Work in a FUN & EXCITING fitness environment., • Be part of a POSITIVE team culture., • PROMOTION opportunity Become a Regional Manager., • Free VIP Crunch Fitness membership., • If you love fitness, you will love it here!Sales/Revenue Management, • Know the numbers and have a plan... establish the daily production goals for the team (leads, appointments, sales, referrals, and collections)., • Execute the plan and hold the team accountable... daily production calls with leadership and daily "huddles" with the in-club team., • Onboarding following the MSR Essentials program and conduct 30/60/90/annual performance reviews using the in-club tools., • Be the subject matter expert for in-club analytics., • Lead for the monthly marketing calendar.Personal Training/Revenue Management, • Proven ability to build the Personal Training business., • Experience in recruiting and coaching the personal training staff., • Ability to run the PT department play book Know the numbers, set goals, and hold the team accountable., • Ensure Personal Training team follows proper procedures in session redemption., • Oversee PT manager in ensuring all components of departmental objectives are satisfied.Administration/Organization, • Resolve member complaints in an expeditious and tactful manner following club procedure and documentation., • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members., • Ensure the club meets standards for cleanliness, maintenance, safety, and security., • Conduct daily inspection of the club with the Maintenance Manager utilizing cleaning checklist and forward information to appreciate staff., • Ensure visible maintenance items are repaired promptly, proper signage is posted and if possible out of service equipment removed from the floor., • Reinforce to staff the cleanliness is everyones responsibility, not just the maintenance staff., • Ensure proper inventory of maintenance parts., • Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist. We have a strong but diverse leadership team that is taking fitness to a new frontier. We offer best-in-class employee training, benefits, and compensation. We are paying leading wages in every department. We work hard but the environment is positive and encouraging. If you are genuine about the member experience, and willing to run our play, we want to talk to you. Apply today for immediate consideration!

Job DescriptionLendbuzz is looking for a detail-oriented and relationship-focused Recourse Account Manager to join our growing team in Fort Lauderdale, FL. This role supports the ongoing success of our dealer network by managing post-sale operations tied to the Lendbuzz Partnership Program. You'll serve as the primary point of contact for partner dealers, ensuring smooth coordination around vehicle returns, insurance, and program compliance. This is a great opportunity for someone with automotive finance or dealership experience who excels at operational problem-solving and relationship management.Key Responsibilities • Act as the main point of contact for partner dealers on all post-sale matters, ensuring timely and professional communication that supports a seamless dealer experience, • Manage all aspects of recourse vehicle returns, including documentation, payment tracking, and coordination with internal teams to ensure accurate and timely resolution, • Handle Vendor’s Single Interest (VSI) insurance submissions, updates, and issue resolution to maintain compliance with program guidelines and timelines, • Track dealer performance against program expectations, flagging and escalating compliance issues or risk indicators to internal stakeholders as needed, • Travel up to 4 days a month to collect and share dealer feedback to help refine program processes, identify inefficiencies, and assist in implementing operational enhancements, • Maintain accurate records and generate regular reports related to dealer performance, vehicle status, and VSI compliance for internal visibility, • Identify and resolve dealer concerns quickly and effectively, ensuring a positive partner experience and protecting program integrityQualifications, • 2–5 years of experience in dealer account management, automotive finance, or a similar role with operational responsibilities and external partner interaction, • Familiarity with recourse finance structures, dealership workflows, vehicle logistics, and insurance practices, especially VSI policies, • Excellent verbal and written communication abilities, with confidence in handling both sensitive issues and day-to-day inquiries with professionalism, • Strong attention to detail and ability to manage multiple tasks simultaneously in a fast-paced, field-based role.

Job Description Overview Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow. Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests. Responsibilities Under the direction of the Slot Shift Manager, the incumbent assists Slot management in all phases of Slot operations. The Slot Supervisor is responsible for providing the leadership, integrity, and management of the operations on their shift. This includes currency and ticket accountability, employee development, staffing and scheduling, and the management of all procedures and process that support the Slot operations while maintaining the highest standards of player service. Essential Duties: • Must adhere to the Seminole Tribe's Policies and Procedures., • Monitor daily jackpot and hopper fill transactions for accuracy and response time., • Responsible for supervising Slot attendants on assigned shift within assigned section., • Assists in training, counseling, scheduling and evaluating Slot attendants., • Handle employee and customer complaints and disputes., • Promotes positive customer service, safety, security and creates a friendly atmosphere., • Ensures that TAD attendants work with change personnel, security officers or other., • Seminole Classic Casino staff in regards to jackpot payouts, hopper fills and exchange slips., • Monitor IRS currency transaction reporting requirements., • Safeguard against theft and ensures the security and integrity of all casino property., • Report developments that may affect the casino operation to the Slot Shift Manager or Assistant., • Ensures compliance with all tribal and gaming regulations., • Coordinates and participates in Slot special event functions., • Promotes positive public/employee relations at all times., • Maintains a clean, safe hazard-free work environment within area of responsibility., • Performs all other related and compatible duties as assigned. Qualifications • High School diploma or Equivalent preferred. Minimum one (1) year Slot Attendant or Slot Technician experience or one (1) year of casino experience with previous experience as a Slot Floor Supervisor in a high volume casino environment., • Knowledge of all casino Slot games preferred., • Excellent communication and time management skills., • Must be able to work various shifts and flexible hours., • Should be proficient in ability to train employees in Slot Operations., • Must possess basic mathematical skills, balance cash drawer and compute discounts and percentages., • Basic computer skills required., • Must be able to work in a smoking environment., • While performing the duties of this job, the employee is frequently required to stand; walk; and use hands to finger, handle, or feel., • Must be able to lift 30 pounds, use an "in ear" communication device and have the dexterity to handle and service slot machine parts. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: • Credit Check, • Criminal Background Check, • Drug Screen For a listing of all opportunities at Seminole Gaming, please go to .

Job DescriptionAre you passionate about driving success in the automotive industry through innovation and diversity? Lendbuzz is seeking a talented Dealership Account Manager to join our dynamic field sales team in Fort Lauderdale, FL. This role is ideal for an auto finance expert eager to boost market share and forge strong relationships with dealership partners.Key Responsibilities • Prospecting and Business Development: Identify and engage potential dealership partners to expand our network and increase market share in the automotive finance sector., • Dealer Support and Relationship Management: Deliver exceptional support to existing dealer partners, ensuring their satisfaction and driving their success., • Market Analysis: Conduct in-depth market research to uncover trends and opportunities in automotive finance, and adjust strategies accordingly., • Brand Promotion: Elevate brand visibility and awareness through strategic outreach and effective communication.Qualifications, • 2–7 years of experience in account management, sales, or business development within automotive lending, finance, or a related field., • At least 2 years of tenure in the most recent position., • Proven experience in auto finance or dealership account management, preferably with hands-on experience in special finance., • Strong interpersonal and negotiation skills, with a track record of successful relationship-building., • Ability to analyze market trends and adapt strategies to achieve business objectives., • Excellent communication skills and a proactive problem-solving approach., • Experience with Salesforce, HubSpot, or other CRM tools., • A strong sense of teamwork with the ability to work independently., • A valid driver's license, a clean driving record, and full coverage insurance., • Outstanding customer service, communication, and organizational skills., • Residence within or near the assigned geographic territory is required., • Bachelor’s degree in Business, Marketing, Finance, or a related field (preferred).

Job DescriptionAre you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe Technology Services Engineering Manager at BHG Financial is a strategic and hands-on leader responsible for delivering exceptional end-user support across a diverse technology landscape. This role oversees the daily operations of the Service Desk team, ensuring the timely resolution of technical issues, seamless onboarding experiences, and consistent service excellence.The manager will support BHG’s user endpoint systems and applications, providing front-line support for Windows 11, macOS, iOS, Android, and AV technologies in conference rooms. The role also includes supporting Zoom, MS Teams, and other collaboration platforms to ensure smooth virtual and hybrid meeting experiences. The ideal candidate possesses a strong technical background, exceptional problem-solving skills, and a customer-first mindset, with proficiency in service management ticketing, such as Jira Service Management, and enterprise software such as Microsoft 365, VPN clients, RingCentral, and Remote Desktop. They excel at multitasking across platforms, guiding service engineers through performance management, project assignments, and professional development, while continuously improving processes and documentation. This role is critical to maintaining operational continuity, driving user satisfaction, and aligning IT support with BHG’s broader infrastructure and business goals.What You'll Do • Operational control: Oversee daily operations to ensure compliance with standards and achieve organizational objectives., • Shift scheduling: Manage shift scheduling to optimize staff coverage and operational efficiency., • KPI accountability: Monitor key performance indicators (KPIs), such as First Response Time, Resolution Time, Ticket Volume Trends, Backlog Volume, First Contact Resolution Rate, Reopen Rate, Escalation Rate, SLA Compliance Rate, Onboarding Readiness Rate, Process Improvement Implementation Rate, etc., to ensure alignment with performance targets and operational goals., • Service level adherence: Address all customer cases promptly within established SLA requirements and handle them professionally., • Quality assurance: Maintain high service delivery standards while continuously improving customer satisfaction., • Staff Coordination: Provide guidance and performance feedback to non-supervisory staff, ensuring alignment with operational goals and fostering accountability through clear direction and support., • Workflow Management: Strategically plan and oversee the workflow and time management of staff, assigning daily tasks and setting clear deadlines., • Best Practices Implementation: Assess current practices, implement best practice standards, and drive continuous improvement within the team., • Performance Reporting: Prepare and present comprehensive performance reports, evaluating team output and operational efficiency on Service Requests, Incidents, and Projects., • IT Inventory Control: Ensure a rigorous IT inventory process is maintained, including adherence to preventative maintenance schedules and protocols., • Warehousing Logistics: Responsible for the maintenance and upkeep of the IT equipment warehouse, ensuring that there is sufficient inventory on-hand to meet business needs, all equipment is organized, functional, and in optimal condition for use, and equipment is delivered in a timely fashion., • Program Development: Develop and implement programs and procedures designed to enhance the effectiveness and efficiency of IT systems and operations., • Hardware and Software Management: Oversee the management, installation, maintenance, and support of end-user hardware and software applications., • Training and Utilization: Facilitate the continued and expanded use of technology resources through effective implementation and coordination of training programs., • Hardware and Software Management: Oversee the management, installation, maintenance, and support of end-user hardware and software applications.What You'll Need, • A bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience., • 5+ years of experience in technical support or service engineering, with a minimum of 2 years in a leadership or managerial role., • Strong understanding of ITIL principles and service management best practices., • Proficiency in enterprise ticketing platforms (e.g., Jira Service Management, ServiceNow, etc.), • Familiarity with endpoint management tools such as Tanium, Microsoft Intune, Jamf, etc., • Knowledge of Active Directory, Microsoft 365, and common desktop/network troubleshooting techniques., • Deep understanding of Windows 11 system architecture, Group Policy, registry management, driver integration, troubleshooting methodologies, and integration with MDM platforms like Intune and Tanium., • Proficient in managing macOS environments, including system preferences, Terminal commands, software deployment, and integration with MDM platforms like JAMF, Intune, and Tanium., • Skilled in configuring, securing, and supporting mobile devices using MDM tools (e.g., Intune, Apple Business Manager, Android Enterprise)., • Experience with the installation, maintenance, and support of end-user hardware and software applications on Windows, macOS, iOS, and Android platforms., • Experience with the installation, maintenance, and support of Audio-Visual hardware and software in conference rooms., • Ability to work at a computer for 8+ hours/day, • Fine motor manipulation using a computer (mouse/keyboard), • Ability to lift 50lbs several times weekly, • In office presence daily with the local team, • Travel to other locations for support needs

Job Description Job Title: Nissan Shop Foreman / Dispatcher Department: Service Reports To: Service Manager FLSA Status: Full-Time, Non-Exempt (or Exempt based on structure) Position Summary The Nissan Shop Foreman / Dispatcher oversees the daily operations of the service department’s technical staff while coordinating the efficient flow of repair orders. This dual-role position ensures that all work is assigned based on technician skill level, productivity, and availability, while maintaining Nissan quality standards, safety compliance, and exceptional customer satisfaction. Key ResponsibilitiesShop Foreman Duties * Supervise, guide, and mentor service technicians to ensure repairs are completed accurately, efficiently, and in compliance with Nissan factory specifications. * Perform quality checks on completed work to maintain service excellence and warranty compliance. * Provide technical assistance and training to technicians for complex diagnostic or repair procedures. * Monitor shop productivity, efficiency, and repair timelines to maximize throughput and minimize downtime. * Ensure all safety regulations and cleanliness standards are met in the shop area. * Collaborate with Service Manager to evaluate staffing needs, training programs, and tool/equipment requirements. Dispatcher Duties * Assign repair orders to technicians based on skill set, workload, and priority level. * Balance workload among technicians to optimize efficiency and ensure timely completion of all jobs. * Track the status of all repairs and update advisors/service management as needed. * Coordinate with the parts department to ensure parts availability before job assignments. * Adjust the schedule dynamically in response to emergency repairs, high-priority warranty work, or customer concerns. Skills & Qualifications * Minimum 5 years’ experience as an automotive technician, preferably Nissan-certified or with equivalent OEM experience. * Strong knowledge of Nissan service procedures, diagnostic systems, and warranty guidelines. * Prior experience in a supervisory or dispatch role in an automotive service environment preferred. * Excellent organizational skills with the ability to multitask in a fast-paced shop. * Strong leadership, communication, and problem-solving skills. * Proficient in dealership management systems (CDK) and manufacturer-specific service software. * ASE certifications and Nissan technical certifications are highly desirable. Physical Requirements * Ability to stand for extended periods, bend, reach, and lift up to 50 lbs. * Work in varying temperature conditions inside the shop. Compensation & Benefits * Competitive hourly or salary-based pay (depending on structure and experience). * Performance-based bonuses. * Health, dental, and vision insurance. * Paid time off and holidays. * 401(k) * Manufacturer training and career growth opportunities. Nissan dealership experience is preferred, but motivated candidates with strong leadership and technical backgrounds are encouraged to apply.

Job DescriptionAbout the Company At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home. Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place. About the RoleFlow is seeking an energetic leader who is operationally savvy and dedicated to delivering memorable experiences for residents, hotel guests, and staff. The Operations Manager is responsible for overseeing all aspects of hospitality, residential, and event operations. This role ensures seamless hotel concierge services, optimized property management, exceptional guest and resident experiences, and efficient team leadership. This manager is the main escalation point for all guest or resident issues, manages the front-of-house teams, and collaborates cross-functionally to deliver high standards of service, process efficiency, and community engagement. Responsibilities • Team Leadership: Lead, support, and develop Flow Experience (concierge) team, ensuring effective shift coverage, performance management, and positive team culture., • Guest & Resident Experience: Oversee all aspects of guest and resident hospitality, including concierge support, check-ins/outs, amenity access, and prompt resolution of concerns., • Operational Management: Ensure daily hotel and residential operations run smoothly, supervise package and property workflows, maintain order in common areas, and coordinate with housekeeping and facilities., • Community & Events: Collaborate with the community team to execute weekend events and support resident programming and activations., • Administration & Communication: Track performance and feedback, manage budgets and financial records, and maintain clear communication with team members and management.Ideal Background, • 2–4+ years of experience in hospitality, residential services, or property/building operations (luxury experience preferred)., • Proven experience in team leadership or supervisory roles., • Excellent interpersonal, organizational, and multitasking skills with the ability to thrive amid dynamic priorities and high guest expectations., • Financial acumen including budget, expense management, and cash handling., • Familiarity with Slack, Google Workspace, property management software, and hotel systems. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We're Hiring: Sales Assistant – Join Our Dynamic Office Team! Are you a person with a passion for sales and customer service? Do you thrive in a fast-paced, goal-oriented environment? Our office is looking for a motivated and enthusiastic Sales Assistant to help us grow and deliver exceptional service to our clients. Key Responsibilities: • Engage with clients to understand their needs and recommend suitable products/services, • Build and maintain strong customer relationships, • Support our sales team with processing quotes and orders., • Handle inquiries, follow-ups, and maintain accurate records, • Collaborate with team members to drive business growth What We’re Looking For: • Excellent communication and interpersonal skills, • Proven sales experience or strong desire to learn, • Self-motivated with a positive attitude, • Ability to multitask and stay organized, • Proficiency in basic computer applications. CRM experience is a plus. Familiarity with Microsoft Excel, Word, PDF, and QuickBooks is preferred What We Offer: • Supportive team environment, • Ongoing training and development, • Exciting international business environment with travel opportunitiesCompany DescriptionScan-Am Lighting is a leader in lighting for the marine and cruise ship industry. We are proud to be agents and representatives for some of the world’s top marine lighting manufacturers. Our mission is to deliver the best service and solutions for any lighting requirement our clients may have - even when parts are obsolete or hard to find, we never give up!Scan-Am Lighting is a leader in lighting for the marine and cruise ship industry. We are proud to be agents and representatives for some of the world’s top marine lighting manufacturers. Our mission is to deliver the best service and solutions for any lighting requirement our clients may have - even when parts are obsolete or hard to find, we never give up!

Job DescriptionAre you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need • Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies., • Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards., • Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded., • Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB., • Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented., • Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB., • Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets., • Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated., • Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference., • Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated., • Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership., • Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams., • Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB., • Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures., • Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests., • Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems., • Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues., • Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly., • Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations., • Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed.What You'll Need, • Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience)., • 3+ years in change management, incident/problem management, or CMDB management., • Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking., • Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management., • Experience attending CAB meetings and managing change approvals., • Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions., • Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle., • Excellent data management, communication, and problem-solving skills., • Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration., • Attention to detail with a focus on ensuring data integrity across the IT environment., • ITIL Foundation or higher-level ITIL certifications, preferred., • Jira Service Management certifications (Admin or Specialist level), preferred.