Restaurant/ Banquet Manager
hace 18 días
Pomona
Job Description Position Summary VITA Italian Restaurant is seeking an experienced Catering & Restaurant Manager to join our management team in Pomona, California. This role is responsible for overseeing daily restaurant operations while managing catering and banquet events within a full-service hotel environment. The ideal candidate brings strong leadership, operational discipline, and creativity, with proven experience in hotel banquets, Italian cuisine service, and catering operations. Skills & Requirements Required Experience • Minimum 5 years of experience in a similar management position within a full-service hotel, • Minimum 2 years of experience in Italian restaurant and catering management, • Minimum 3 years of Hotel Banquet Management experience (Required), • Thorough knowledge of MICROS, Delphi, banquet operations, AV coordination, wine and liquor service, • Strong understanding of food & beverage cost control, inventory management, and labor efficiency, • Ability to establish and enforce quality and quantity control standards, • Resourceful, adaptable, and able to maintain flexibility in a fast-paced environment, • Strong communication and interpersonal skills, • Ability to maintain excellent working relationships with staff, hotel leadership, and corporate management, • Professional judgment in handling guest and staff concerns Specific Responsibilities Operational & Administrative Management • Prepare daily and submit required operational paperwork, including but not limited to:, • Staff schedules and labor forecasts, • Payroll and employee time/edit sheets, • Catering and room charge postings, • Operating reports as required by management, • Coordinate daily with Food & Beverage outlets, Catering & Sales, Accounting, and other hotel departments, • Attend and actively participate in BEO meetings, Resume meetings, and Staff meetings, • Plan, forecast, and coordinate all resources required for banquet and catering events, including:, • Staffing needs, • Equipment and operating supplies, • AV requirements, • Approved rentals and vendor coordination, • Enforce all food and beverage control procedures, • Conduct and/or participate in:, • Monthly F&B inventories, • Banquet bar consumption reports, • Employee bank safekeeping and proper usage, • Respond courteously and professionally to resolve guest and staff issues, • Communicate and escalate issues appropriately through the Restaurant GM, HR, and Hotel GM as needed, • Lead by example to promote professionalism, accountability, and service excellence, • Work flexible schedules including AM, PM, weekends, and holidays, as required by business needs and directed by management Work Environment & Expectations • Fast-paced, service-driven hotel and restaurant environment, • Requires strong multitasking, leadership presence, and decision-making skills, • Hands-on role requiring active floor management during service and events