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Job Description We are seeking a Consumer Relations Specialist to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Consumer Relations Specialist plays a pivotal role in fostering and maintaining positive relationships between the company and its customers across the United States. This position is responsible for addressing consumer inquiries, resolving complaints, and ensuring customer satisfaction through effective communication and problem-solving. The specialist will analyze customer feedback to identify trends and recommend improvements to enhance the overall consumer experience. By acting as a liaison between consumers and internal departments, the role ensures that customer needs are understood and met promptly. Ultimately, the Consumer Relations Specialist contributes to building brand loyalty and supporting the company’s reputation for exceptional customer service. Minimum Qualifications: • High school diploma or equivalent; associate or bachelor’s degree preferred., • Minimum of 2 years experience in customer service, consumer relations, or a related field., • Exceptional verbal and written communication competency., • Proficiency with customer relationship management (CRM) software and Microsoft Office Suite., • Associate's degree in Business Administration, Communications, or a related discipline., • Experience working in a consumer-facing role within retail, telecommunications, or financial services industries., • Familiarity with data analysis tools and techniques to interpret customer feedback., • Respond promptly and professionally to consumer inquiries via phone, email, and other communication channels. Investigate and resolve customer complaints by coordinating with relevant departments to provide timely solutions., • Document all interactions and maintain accurate records of consumer feedback and resolutions in the company’s CRM system., • Analyze customer feedback to identify recurring issues and collaborate with management to implement process improvements., • Educate consumers about company products, services, policies, and procedures to enhance their understanding and satisfaction., • Provide administrative support to ensure the smooth execution of projects, reports, and client deliverables., • Work cross-functionally with service line leaders (Meals, Nutrition, HME, Hospice, Pharmacy, Transportation, and Home Health) to align service delivery with client expectations and organizational goals., • Participate in training sessions to stay updated on product knowledge, customer service techniques, and regulatory compliance.

Job DescriptionCompany Description Starting from $70,000 annually plus monthly training incentive of $1,500.* *Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based on restaurant profitability At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical, Dental, Vision & Pharmacy Benefits, • Dependent Care & Healthcare Flexible Spending Accounts, • Company-provided Life and Disability insurance, • Hospital Indemnity, Accident and Critical Illness, • 401(k) With Employer Match (age 21 & older), • Access to financial advisors for budget and retirement planning, • One Pass Gym Membership Program, • Tuition Reimbursement, • Crewmember Assistance Program, • Weekly Pay!*, • Competitive pay + monthly bonus, • Paid Time Off & Sick time, • 8 paid Holidays a year**, • Early closure for company events, • Casual Work Attire, • Perkspot Employee Discount Programs, • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly., • **Some locations may vary Job Description Your Role at Raising Cane’s: The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: Purpose of the position: • Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting, • Ensures overall restaurant compliance to company standards, policies and laws, • Hires and terminates management-level crewmembers including status change and payroll process, • Creates crewmember work and training schedules, • Develops management-level crewmembers including performance management, • Acts as manager on duty, opens and closes the restaurant, manages cash handling, • Enforces Raising Cane’s policies and standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys crewmembers during a shift and provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order, • Achieves and maintains training restaurant status, • Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics, • Completes other duties as assignedQualifications Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize problems, set goals, create plans and convert plans into action to solve problems, • Able to measure performance, subjectively and objectively with a high level of emotional intelligence, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant, • 5+ years of restaurant or retail management experience, • New restaurant opening and local restaurant marketing experience preferred, • Must be 18 years of age or older, • High school diploma or equivalent required, some college preferred, • Possess a valid driver’s license Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description We are a busy mobile veterinary dermatology practice that only sees pets with skin and ear problems. We are seeking a veterinary technician for a per diem or temporary position at our North Miami and South Miami office. It is possible the position could turn into longer term. We are willing to train on the dermatology part, but there must be at least one-two years of veterinary technician experience. The job responsibilities and description are outlined below. You must be dependable, detail oriented, have self initiative, quick learner and have great customer service skills. You must have your own transportation and be punctual. It's a plus if you speak Spanish. Salary will depend on experience level. Our application process entails: reviewing a current resume, filling out our application form, reference contact, phone interview and then work interview. Watch our video on You Tube so that you see what we are all about and then message us so that you can be part of our great team: COVID 19 Disclaimer: We are a veterinary business that is considered essential and still seeing patients. We care for our staff and are doing everything possible to protect them. We are only seeing clients thru curbside service, therefore, clients are not allowed into the clinic. All communication with client is done over the phone. We provide PPE for our staff. Job Description: Certified or Non Certified Veterinary Technician Position Summary A veterinary technician directly handles inpatient and outpatient care, working hand-in-hand with veterinarians. The technician assists in exam rooms by taking patients’ history, vital signs and weight; collecting samples and running diagnostic tests; providing client education; and assisting with animal restraint. Technicians also may see their own appointments, when a doctor exam is not required, for procedures such as suture removal, nail trim, allergy vaccine administration, long-term medication monitoring testing, surgery/procedure admission and discharge and boarding check-in exams. Technicians directly impact doctors’ productivity, client service and patient care. Technicians play a key role in communicating with clients in person and by phone for follow-up care and patient monitoring. Job Responsibilities Technical Duties, 90%: • Assist veterinarians in the practice of veterinary medicine and surgery/procedures, • Perform in-hospital lab testing and prepare specimens for outside labs, • Assist veterinarians in outpatient exams by taking histories, vital signs and weights as well as providing client education, • Provide nursing care for in-hospital patients, • Conduct pre-admission exams and discharge hospitalized patients, • Perform client callbacks, • Maintain proper care and medication administration of boarding animals and assist kennel staff, • Prepare and maintain exam rooms (cleanliness and stocking of supplies and brochures), • Assist veterinarians in exam rooms by taking patients’ history, vital signs and weight; preparing medications; and assisting with medical records, • Educate clients on prevention and wellness topics (i.e. flea control), • As directed by veterinarian may need to collect samples and examine samples (i.e. skin scrapes, skin and ear cytologies. etc.), • Fill prescriptions per veterinarians’ instructions, • Educate clients about medication instructions and administration, • Perform admission exams for patients being hospitalized, including weight, vital signs and pre-surgical exam, • Perform pre-anesthetic exams on surgery/procedure patients if the veterinarian has not already assessed patients, • Responsible for in-hospital lab testing (i.e. pre-anesthetic testing, senior screens, complete blood count, urinalysis, cytology, etc.), • Collect and prepare samples, • Properly log diagnostics test results. Report diagnostic testing results to veterinarians, • Maintain quality controls and record keeping on in-house lab equipment, • Perform treatments noted on treatment board and in medical records (hospitalized patients, surgery or procedure patients), • Assist veterinarians with daily treatments, • Monitor in hospital patients, • Provide nursing care, • Admit patients scheduled for surgery or procedures, • Keep surgical materials stocked, • Prepare gown and surgical packs, • Check oxygen lines and waste gas scavenger system; turn off scavenger system after surgical procedures are completed, • Prepare procedure or surgical area properly, • Prepare instruments; know type of surgical instruments required for specific surgeries, • Assist veterinarians with patient restraint, • Assist veterinarians with induction/intubation or perform induction/intubation, • Surgical /procedure preparation of patient, • Monitor anesthesia closely with monitoring equipment such as pulse oximeter and electrocardiogram, • Help maintain anesthesia machine, • Assist veterinarian performing surgery/procedure, • Monitor patients waking up from anesthesia; assist with treatment if patient has reaction to anesthesia, • Clean surgery/procedure area and surgical instruments after each procedure following hospital sterilization protocols, • Keep accurate anesthesia/surgical medical records, • Update medical records with progress notes, • Communicate with doctors and technicians through notations in medical records, • Record information for hospitalized patients including:, • Daily status each time a technician touches a patient, with initials, time, procedures and observations, • Boarding information, • Hospitalized procedures, • Pre-surgical exam findings, anesthesia risk, • Time anesthesia begins, ends and how many minutes, • Suture material, suture pattern; incision location and size; veterinarian’s surgical notes, • Lab test results, • Injections, medications, fluid therapy, pain management, • Note homecare instructions given to and reviewed with client, • Create estimates/treatment plans, • Maintain cleanliness of surgery/procedure suite, treatment area and exams rooms for all surfaces, including lights, tables, cabinets, walls and floors, • Maintain equipment cleanliness and longevity by vacuuming pet hair from keyboards, wheels and equipment, • Vacuum computer keyboards in treatment area, lab/pharmacy and exam rooms, • Clean glass windows and doors in surgery/procedure area, treatment area and exam rooms, • Sweep and mop floors in surgery/procedure area, exam rooms and treatment area, • Keep food and drinks out of treatment area and surgery/procedure area, • Discard syringes in proper containers, • Empty trash, • Clean water and food bowls for hospitalized pets, • Clean cages and bedding for hospitalized pets, • Scrub and polish sinks, • Wipe down walls and baseboards in the surgery/procedure area, treatment area and exam rooms, • Clean cages Inventory • Log controlled drugs, • Assist with inventory physical count, • Know how to use the inventory module in our veterinary practice-management software, • Unpack deliveries, reconcile against packing slip and restock supplies · Follow OSHA requirements · Follow practice’s health and safety protocols • Be proficient in using our veterinary practice software, • File lab results, • Assist receptionists when they need extra help, • Attend continuing education for technicians (conferences, online courses, videos, in-clinic seminars, etc.) as recommended by practice owner Education: • High school diploma or equivalent (required), • Associate’s degree in applied science, veterinary technology (not required but preferred), • Able to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance, • Endure sitting, standing and walking on hard floor surfaces for extended periods, • Type (in timely manner) information for patient records and prescription labels into the computer, • Able to work in noisy work conditions with sounds from animals and equipment, • Take safety precautions for exposure to toxins, drugs, anesthesia and radiation

Job Description Position Summary Directs and coordinates clinical activities in the department. Maintains responsibility for planning and managing patient care, departmental activities and personnel. Provides leadership and direction in accordance with organizational goals and objectives. Maintains responsibility and accountability for 24 hour per day management. Demonstrates the ability to work with the patient's growth, development and psychosocial needs specific to each population being served. Position Qualifications: ● Experience as an Assistant Nurse Manager or comparable management/leadership role. ● Maintains professional competence through continuing education and learning experiences. ● 3-5 years of experience in related clinical field; 1-2 years management/leadership experience preferred. ● Basic computer knowledge. ● Demonstrates advanced level leadership, problem-solving, decision making, communication skills. High tolerance for stress. Demonstrates positive interpersonal and strong people skills. Demonstrated clinical expertise in area of specialty. Required Licenses/Certifications: ● Graduate from an approved nursing educational program as defined by the National Council of State Boards of Nursing (NCSBN); BSN in nursing preferred. ● Current Florida State license as a Registered Nurse. ● ACLS and BLS required and other specific requirements depending on specialty unit (PALS, NRP, STABLE, etc.) Communication Skills: Ability to effectively communicate in writing and orally with all levels of the organization Duties and Responsibilities: • Performs daily rounds on unit and patients to ensure optimal quality of care and customer services is being delivered by staff., • Reviews staffing patterns weekly to ensure adequate personnel utilization and adequacy of staffing to meet acuity needs., • Monitors department to ensure safe environment by performing Environment of Care rounds., • Monitors departmental performance improvement activities., • Provides investigation follow-up on incidents. Consults with or advises Director of situation requiring follow-up or specific attention., • Maintains policies pertinent to area up to date and revises them as per hospital requirement., • Responsible for staff schedule with appropriate coverage; schedule is available to staff two weeks before effective date., • Uses costs saving measures to decrease the use of overtime/agency as appropriate., • Implements appropriate controls to remain within the Unit's HPPD and LMRS budget while providing consistent quality patient care., • Ensures Hourly rounds are conducted by all staff and inpatient staff consistently use the 4 P's., • Facilitates orientation of new staff in collaboration with Assistant Nurse Manager and assigned Preceptors., • Counsels staff and takes appropriate action when necessary. Follows the steps of disciplinary action process., • In collaboration with the Assistant Nurse Manager, conducts and reviews employee's annual performance evaluations submitting them to Human Resources on or before the anniversary date., • Ensures RN's perform bedside shift report and completion of communication board., • Monitors nursing documentation, care plans, patient and family education/teaching, and discharge /transfer activities., • Maintain or exceed unit target rate for C-Diff and MRSA, • Monitors medication administration and demonstrates reduction in errors and increase in medication barcode scanning as evidenced by pharmacy report, • Maintain or exceed target rate for overall fall's and falls with injury, • Maintains or exceeds target level for hospital acquired pressure ulcers, • Maintains staff satisfaction and wellbeing, perception of safety, employee commitment, intention to stay as targeted by annual Employee Engagement Survey, • Maintains or exceeds target PSMS, develops strategies to increase and maintain overall Patient Satisfaction., • Maintain or exceed unit target rate for CLABSI, • Maintain or exceed unit target rate for CAUTI, • Completes ESRM and follow-ups in a timely manner, • Monitors front line staff activity or assignments designated (ex. Tempo Board, Optilink, Updating of Wound book, blood transfusion audits, restraint log or any other hospital initiative), • Proactively conducts department rounds and reports findings related to Environment of Care to Safety Officer or other responsible personnel, then follows-up to assure timely and satisfactory resolution/closure., • Participates with PGH Environment of Care Team during their scheduled rounds, reviews findings, then follows-up to assure timely and satisfactory closure., • Provides department-specific training for new employees and once annually for current employees that addresses specific employee expectations and responsibilities regarding fire drills/safety, disaster response, unit security, clinical equipment use, and hazardous waste disposal. Must clear background and drug test required.

Job Description Vice President, Data & Analytics Location: Remote Who We Are Tuesday Health is a value-based palliative care provider group dedicated to transforming serious illness and end-of-life care. We deliver goal-centered care focused on alleviating physical symptoms and emotional stress for individuals and their caregivers. Our interdisciplinary care teams reduce avoidable hospitalizations and improve quality of life wherever individuals call home. Through our leading-edge care model, Tuesday Health is shaping the future of community-based palliative care nationwide. The Role The VP of Data & Analytics role at Tuesday Health is a player-coach that is responsible for leading, mentoring, and growing a top-tier analytics team. Key responsibilities of this role may include: • Data Science, ML, and AI:, • Proactively identify data science use cases throughout the organization as well as new datasets. Work cross-functionally to develop solutions., • Build and deploy ML models to better identify populations requiring support/palliative care and provide clinical decision support., • Business Intelligence, Reporting, and Medical Economics:, • Work with operational stakeholders (e.g. clinical delivery, member/provider engagement) to define and prioritize analytic needs. Develop business intelligence solutions and conduct ad-hoc analyses to meet these needs and support data-driven decision making., • Collaborate with our actuarial team to measure/forecast value-based contract (VBC) performance, understand savings drivers, and underwrite new contracts., • Support customer-facing analytics and reporting including summarizing Tuesday Health impact, preparing materials for JOCs, and measuring attainment of SLAs., • Data Platform and Infrastructure:, • Build and manage assets in Tuesday's data lake (Azure Databricks, dbt) leveraging a variety of datasets including client medical/pharmacy claims, ADT/HIE, FHIR, our internal care management system (Elevate), and other SaaS tools leveraged by the business (HubSpot, Zoom, Elation), • Manage cloud infrastructure to support Tuesday Health's data lake including Azure Databricks and other Azure resources for facilitating data ingestion/delivery (functions, pub/sub, SFTP, etc.), • Maintain the semantic layer and roles-based access controls for Tuesday's business intelligence systems (ThoughtSpot, PowerBI) A strong candidate will demonstrate the following: What We Offer Required: • Strong proficiency with SQL, • Strong proficiency with Python data tools (pandas/numpy, SciKit, PyTorch), • Strong proficiency building and managing cloud infrastructure (Azure, AWS, GCP) and working with data platforms (Databricks, Snowflake), • Strong proficiency with one or more BI tools (Tableau, Looker, PowerBI, ThoughtSpot, etc.), • 10+ years of experience working in healthcare analytics roles, • Experience leading and managing an analytics team and/or analytics projects, • Familiarity with healthcare regulations and certifications including HIPAA, HITRUST, and SOC2 Nice-To-Have: • Strong experience in integrating healthcare datasets (e.g. claims, ADT/HIE, FHIR) and population health analytics, • Experience working with Tuva's healthcare data model If you are passionate about improving the quality of care for seriously ill individuals and their caregivers through innovative solutions, we would love to hear from you. Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Job Description Job description Nursing Home Hospice RN Team Director Moments Hospice Full-Time | Nurses looking for autonomy and variety should consider practicing in Hospice Care. As a Nursing Home Hospice RN Team Director at Moments Hospice, you will join a team that is dedicated to making our patients' final days, weeks, and months as comfortable as possible. Support from our Team: • Employer contributions towards medical insurance plans, • Employer-paid dental, vision, short- and long-term disability, and life insurance options, • Opportunities for growth within the Moments Hospice Organization, • Experienced team of Regional Director of Clinical Operators available as resources and mentors, • 120 hours of PTO, 6 paid holidays, and 2 additional floating holidays, • Mileage and company cell phone Position Responsibilities • Directly supervises the interdisciplinary team. Responsibilities include interviewing, hiring, training and terminating (with administrative approval) all interdisciplinary team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems., • Reads and incorporates into practice the requirements of the Hospice Conditions of Participation for Medicare, applicable accreditation standards, and state or other rules and regulations as applicable to the program., • Oversees the consultative process between the Medical Director and the members of the Interdisciplinary Team (IDT), assists in requesting appropriate care orders and attendance to identified patient needs if patient's attending physician is not available., • Attends/Leads Interdisciplinary Team (IDT) meetings, ensuring:, • Patient care needs are identified and discussed with the full complement of the IDT., • All required members of the core team are present and engaged in the IDT meeting., • Required documentation is completed during and at the conclusion of the IDT meeting to capture the discussion and outcomes of the meeting., • Patient re-certifications are discussed and completed in a timely manner., • Documentation of the patient-centered plan of care and the implementation of interventions for patient care including changes in level of care, medication changes, changes to visit frequency, or need for emergency transportation., • Participates in the development and update of patient care policies and emergency procedures., • Ensures hospice services are available 24/7., • Follows state regulatory requirements for supervision of nursing services., • Manages all members of the IDT including aspects of scheduling, productivity, mentoring, pay practices, time keeping, performance reviews, and colleague support., • Models desired behaviors including timeliness, punctuality, attendance, collaboration, open communication, and equitable treatment., • Actively collaborates regarding QAPI activities and provides feedback and input into Performance Improvement., • Participates in performance improvement programs., • Promotes hospice philosophy., • Upholds a personal philosophy of integrity and commitment; communicates proactively when schedule changes are needed., • Analyzes and reports on quality metrics including Hospice Item Set, CAHPS, and symptom management outcomes., • Establishes departmental goals consistent with Moments Hospice goals and objectives., • Supervises patient and family care as specified by the plan of care, assessing appropriateness, continuity, service, and quality of care., • Models and facilitates communication between colleagues including medical records, business office, intake, clinical team, and leadership., • Participates in care delivery for patients as needed including conducting admissions, recertification visits, routine visits, and discharge visits., • Manages the care for a caseload of patients if needed to support ebb and flow of census changes., • Participates in after-hours shifts as needed including primary and back-up on-call., • Serves as the administrator on call when scheduled., • Make and/or delegate post-admissions calls., • Directs responsibility for the management of Pharmacy, Medical Supplies, Durable Medical Equipment, Mileage and Labor for program to meet budget expectations., • May be designated the administrator or alternate administrator for the licensure of the program based on state requirements., • Ensures maximum utilization of resources., • Promotes a positive and collaborative culture., • Performs other duties as assigned. Education and/or Experience Registered Nurse with minimum of three years in Healthcare required, preferably in Nursing Facility, Home Health or Hospice setting. Bachelor's degree strongly preferred. Experience in leadership or management strongly preferred. Summary About Moments Hospice Moments Hospice is a leading hospice organization determined to change the hospice experience for patients, families, and team members. Our promise to our patients is, "We personalize our care and treat you like family." We are dedicated to making our patients' final days, weeks, and months as comfortable as possible. The promise to treat everyone like family also flows through the daily work environment, where all employees are part of the Moments family. We offer a workplace that employees are proud to be a part of. Moments Hospice has grown to over 19 offices in 6 states.

Job Description Job Title: Security Coordinator Department: Administration / Facilities / Risk Management Reports To: V.P. of EOC Position Summary The Security Coordinator is responsible for coordinating and supporting security operations across the Federally Qualified Health Center (FQHC) to ensure a safe, secure, and welcoming environment for patients, staff, visitors, and community partners. This role oversees day-to-day security functions, supervises security personnel or contracted security services, and assists with implementing facility safety protocols, emergency preparedness procedures, and workplace violence prevention initiatives. The Security Coordinator works closely with leadership, Compliance, and clinical teams to promote a culture of safety and ensure alignment with healthcare regulatory standards and the mission of providing accessible, high-quality care to the community. Essential Duties and Responsibilities Security Operations • Coordinate daily security operations across all clinic sites and administrative facilities., • Monitor facility entry points, restricted areas, and visitor management procedures., • Oversee electronic security systems including CCTV surveillance, alarm systems, panic buttons, and badge access systems., • Conduct regular security walkthroughs and safety assessments to identify risks and recommend corrective actions., • Respond to and manage security incidents including disturbances, workplace violence concerns, theft, and safety hazards., • Conduct preliminary investigations and document incidents through detailed reports., • Coordinate with Human Resources, Compliance, and Risk Management regarding workplace incidents involving employees., • Assist with the implementation and oversight of the organization’s Workplace Violence Prevention Program., • Support training for employees on de-escalation techniques, safety awareness, and emergency response procedures., • Participate in safety committee meetings and organizational risk mitigation initiatives., • Assist in maintaining compliance with applicable regulations and standards, including:, • OSHA workplace safety regulations, • HIPAA security safeguards related to facility access and protection of sensitive areas, • HRSA Health Center Program operational requirements related to patient and staff safety, • Support coordination of emergency preparedness activities including fire drills, evacuation procedures, and disaster response planning., • Assist with maintaining the organization’s Emergency Management Plan. · Ensure compliance with the requirement that all personnel visibly wear identification badges while on site and control facility access permissions. · Monitor and regulate access to restricted or sensitive areas, including the pharmacy, medical records, server rooms, and medication storage locations. • Provide direct oversight of on-site security personnel or contracted security officers assigned to the health center., • Coordinate security staffing schedules and assignments across clinic locations., • Monitor performance and ensure security personnel follow established procedures and safety protocols., • Provide guidance, direction, and support to security staff during incidents or emergencies., • Assist in onboarding and training new security personnel on facility procedures, safety protocols, and workplace conduct expectations., • Collaborate with leadership on performance management, coaching, and corrective actions related to security staff when necessary. Education Associate’s or Bachelor’s degree preferred, Security Management, Healthcare Administration, Public Safety, or a related field preferred. Experience • Minimum 3 years of experience in security and/or safety management., • Experience in healthcare, community health centers, hospitals, or public service environments preferred., • Some knowledge of healthcare facility safety standards and regulatory requirements., • Strong incident documentation and investigative skills., • Ability to manage high-stress situations and emergencies calmly and effectively., • Strong communication and interpersonal skills when interacting with staff, patients, and visitors., • Ability to maintain confidentiality and exercise sound judgment., • Certified Healthcare Protection Administrator (CHPA), • Certified Protection Professional (CPP), • Crisis Prevention Institute (CPI) or de-escalation training, • First Aid / CPR / AED certificationCompany DescriptionMiami Beach Community Health Center (MBCHC) is a Federally Qualified Health Center (FQHC) dedicated to serving a predominantly low-income population in North Miami and Miami Beach, FL. Our dedicated team of health professionals, administrators, and support staff is why we are an award-winning health center known for delivering exceptionally high-quality care. MBCHC is Joint Commission accredited for ambulatory care and laboratory services and certified as a Primary Care Medical Home. The National Committee for Quality Assurance (NCQA) has certified MBCHC at the highest level as a Patient-Centered Medical Home. We offer comprehensive services, including primary medical care, dental care, behavioral health, HIV care, vision care, pharmacy, transportation, and health insurance enrollment. We offer competitive salaries and a comprehensive benefits package. MBCHC is a site approved by the National Health Service Corps Loan Repayment Program. We invite you to apply to join our challenging, dynamic, and innovative organization.Miami Beach Community Health Center (MBCHC) is a Federally Qualified Health Center (FQHC) dedicated to serving a predominantly low-income population in North Miami and Miami Beach, FL. Our dedicated team of health professionals, administrators, and support staff is why we are an award-winning health center known for delivering exceptionally high-quality care. MBCHC is Joint Commission accredited for ambulatory care and laboratory services and certified as a Primary Care Medical Home. The National Committee for Quality Assurance (NCQA) has certified MBCHC at the highest level as a Patient-Centered Medical Home. \r\n\r\nWe offer comprehensive services, including primary medical care, dental care, behavioral health, HIV care, vision care, pharmacy, transportation, and health insurance enrollment.\r\n\r\nWe offer competitive salaries and a comprehensive benefits package. MBCHC is a site approved by the National Health Service Corps Loan Repayment Program. We invite you to apply to join our challenging, dynamic, and innovative organization.

Job Description Job description Hospice General Inpatient Care RN Team Director Moments Hospice Full-Time | Nurses looking for autonomy and variety should consider practicing in Hospice Care. As a Hospice General Inpatient Care RN Team Director at Moments Hospice, you will join a team that is dedicated to making our patients' final days, weeks, and months as comfortable as possible. Support from our Team: • Employer contributions towards medical insurance plans, • Employer-paid dental, vision, short- and long-term disability, and life insurance options, • Opportunities for growth within the Moments Hospice Organization, • Experienced team of Regional Director of Clinical Operators available as resources and mentors, • 120 hours of PTO, 6 paid holidays, and 2 additional floating holidays, • Mileage and company cell phone Position Responsibilities • Directly supervises the interdisciplinary team. Responsibilities include interviewing, hiring, training and terminating (with administrative approval) all interdisciplinary team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining colleagues; addressing complaints and resolving problems., • Reads and incorporates into practice the requirements of the Hospice Conditions of Participation for Medicare, applicable accreditation standards, and state or other rules and regulations as applicable to the program., • Oversees the consultative process between the Medical Director and the members of the Interdisciplinary Team (IDT), assists in requesting appropriate care orders and attendance to identified patient needs if patient's attending physician is not available., • Attends/Leads Interdisciplinary Team (IDT) meetings, ensuring:, • Patient care needs are identified and discussed with the full complement of the IDT., • All required members of the core team are present and engaged in the IDT meeting., • Required documentation is completed during and at the conclusion of the IDT meeting to capture the discussion and outcomes of the meeting., • Patient re-certifications are discussed and completed in a timely manner., • Documentation of the patient-centered plan of care and the implementation of interventions for patient care including changes in level of care, medication changes, changes to visit frequency, or need for emergency transportation., • Participates in the development and update of patient care policies and emergency procedures., • Ensures hospice services are available 24/7., • Follows state regulatory requirements for supervision of nursing services., • Manages all members of the IDT including aspects of scheduling, productivity, mentoring, pay practices, time keeping, performance reviews, and colleague support., • Models desired behaviors including timeliness, punctuality, attendance, collaboration, open communication, and equitable treatment., • Actively collaborates regarding QAPI activities and provides feedback and input into Performance Improvement., • Participates in performance improvement programs., • Promotes hospice philosophy., • Upholds a personal philosophy of integrity and commitment; communicates proactively when schedule changes are needed., • Analyzes and reports on quality metrics including Hospice Item Set, CAHPS, and symptom management outcomes., • Establishes departmental goals consistent with Moments Hospice goals and objectives., • Supervises patient and family care as specified by the plan of care, assessing appropriateness, continuity, service, and quality of care., • Models and facilitates communication between colleagues including medical records, business office, intake, clinical team, and leadership., • Participates in care delivery for patients as needed including conducting admissions, recertification visits, routine visits, and discharge visits., • Manages the care for a caseload of patients if needed to support ebb and flow of census changes., • Participates in after-hours shifts as needed including primary and back-up on-call., • Serves as the administrator on call when scheduled., • Make and/or delegate post-admissions calls., • Directs responsibility for the management of Pharmacy, Medical Supplies, Durable Medical Equipment, Mileage and Labor for program to meet budget expectations., • May be designated the administrator or alternate administrator for the licensure of the program based on state requirements., • Ensures maximum utilization of resources., • Promotes a positive and collaborative culture., • Performs other duties as assigned. Education and/or Experience Registered Nurse with minimum of three years in Healthcare required, preferably in Nursing Facility, Home Health or Hospice setting. Bachelor's degree strongly preferred. Experience in leadership or management strongly preferred. Summary About Moments Hospice Moments Hospice is a leading hospice organization determined to change the hospice experience for patients, families, and team members. Our promise to our patients is, "We personalize our care and treat you like family." We are dedicated to making our patients' final days, weeks, and months as comfortable as possible. The promise to treat everyone like family also flows through the daily work environment, where all employees are part of the Moments family. We offer a workplace that employees are proud to be a part of. Moments Hospice has grown to over 19 offices in 6 state

Job Description Organizational Mission/Federal and State Regulations and Accreditation Standards 1. Services are available in accordance with organizational mission and core values., 2. Care and services provided by organization personnel and contracted organization personnel are coordinated and integrated and in accordance with local laws, regulations and accreditation standards. Responsible for the recruiting, retention and development of field staff. 1. The Recruitment and retention of employees for his/her respective site., 2. Responsible for arranging and implementing the onboarding/orientation and 90-day performance evaluations., 3. Responsible for coordination the completion of initial and all annual competencies of direct care staff., 4. Responsible for implementing and adhering to Moments way philosophy of care., 5. Responsible for timely annual performance evaluations for all direct care staff., 6. Responsible for ensuring the adherence of ongoing monthly educational requirements of all staff., 7. To ensure that exit interviews are conducted in accordance with organizational policies, for any member of the Clinical Team exiting the organization and that this information is submitted to the QA department for tracking and trending analysis. Budgeting/Productivity 1. Responsible to ensure that the daily/weekly/monthly productivity requirements for each direct care giver are met and monitors this report., 2. Monitors Key Performance Indicators on a periodic basis and resolves concerns in conjunction with other related departments., 3. In conjunction with Executive Management is responsible for the review of all pharmacy and DME related bills/expenses, investigating any variance and documenting the reasons., 4. Is responsible to review and approve all vendor bills in a timely manner. Provision of Quality Care 1. Is responsible for ensuring the on call schedule to meet the patient's needs and organizational policy., 2. Participates in rotating Administrator on Call., 3. Is responsible for the staff schedule to ensure the plan of care is met and that quality services are provided in accordance with each patient's plan of care., 4. Is responsible to document, investigate and report all alleged complaints in accordance with organizational policy, and communicate with the Compliance/QA department any adverse results., 5. Responsible to review and take the necessary corrective action of organizational identified quality measures for improvement of patient outcomes in conjunction with the QA department., 6. Responsible to review and take the necessary corrective actions of ongoing measurement of site-specific Performance Improvement Plan(s)., 7. Responsible to review and take the necessary corrective action of chart audits for patients with long LOS, 8. To ensure the timely reporting and review with staff the trending of all Adverse events., 9. Responsible to review and take the necessary corrective action to of IDG documentation, 10. Responsible to review and take the necessary actions to ensure the timeliness of documentation from the clinical team., 11. Responsible to review and take the necessary actions to ensure the timely review of CAHPS outcomes with clinical team with objectives for the team to demonstrate improvement is identified areas., 12. To ensure the timely investigative documentation of staff reported concerns/events.(ethical advocate) The Clinical Manager will participate as a member of the following: A. Management Team B. Advisory IDG Committee C. Quality Assessment Performance Improvement Committee The Clinical Manager will be qualified and possess appropriate clinical training and experience, as verified by: 1. Education, training, and previous work experience, 2. Current professional licensure, 3. Interview for understanding of care and service being provided as well as population being served, 4. Management experience and clinical knowledge Qualifications; 1. Nursing and hospice aide services will be under the supervision of a registered nurse who has at least two (2) years of hospice or community-based health care experience., 2. Preferred Hospice experience of a minimum of one ( 1 ) year., 3. Excellent communication skills, both verbal and written., 4. Knowledge of Hospice Industry best practices, 5. Capable to utilize standard email system, texting, other software systems in order to ensure comprehensiveness of job-related duties., 6. Current RN license in the state of the agency., 7. Current and valid Driver's license with a reliable source of transportation., 8. Clear criminal background check., 9. Willing to function as part of the team for improved patient outcomes. OSHA requirements; Moderate to heavy lifting up to 50 lbs. Mild to Moderate exposure for bloodborne pathogens Moderate exposure of communicable diseases Prolonged sitting in a car/desk Prolonged use of a telephone/computer/tablet Job Type: Full-time Experience: • nursing: 2 years (Preferred), • Health insurance, • Dental insurance, • Vision insurance, • Monday to Friday

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