Office Manager
hace 8 días
New York
Job Description Office Manager Are you looking for a rewarding career with one of the best local companies in the plumbing and HVAC industry? You’re in the right place! At PAC Plumbing, Heating, & A/C, we treat our employees like family. Our team members enjoy competitive benefits and cutting-edge training from our master technicians. Join the PAC Plumbing, Heating & A/C Family… Come Grow with Us! Our Office Manager will evaluate customer calls and match the right technician to every job. We need a positive team member who will go above and beyond for our customers and our staff, who has a perpetually friendly, can-do attitude to join our growing team! At PAC Plumbing, Heating & A/C we are committed to the proper training and mentoring of our staff. You will receive hands-on training, side-by-side with your supervisor, and benefit from Nexstar Network’s proven training program that provides you with your own Coach! What we offer: • Competitive salary, • Amazing 401k, • Your birthday is a paid day off!, • Paid wellness days, • Holiday and vacation pay, • Paid training, • Profit-sharing program, • Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls., • Relay accurate information to technicians, ensuring proficient, quality customer experiences., • Manage the whereabouts and needs of every technician in the field., • Record the results of each service call and create report summaries for senior management., • Be professional and establish customer rapport, encouraging repeat business., • Respond to customer requests, resolving issues, and promoting the brand., • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders., • Develop a proven track record in customer service., • IT competent; good typist and proficient with phone systems., • Highly organized with exceptional follow-through abilities., • Strong verbal and written communications., • Ability to build trust, diffuse conflict and hold others accountable., • Personality that blends well with a fast-paced, goal-driven environment. Powered by JazzHR yZRpamLyOU