Product Delivery Lead
1 day ago
Spokane
Ignitium is redefining how B2B organizations identify and win their next best customers. As a next-generation account-based marketing (ABM) partner, we combine trillions of real-time intent signals, a proprietary identity graph of over 320 million U.S. contacts, and a suite of cutting-edge technologies to orchestrate highly personalized, multi-channel, multi-touch campaigns at scale. We power ABM programs for the enterprise tech market, and our clients rely on us to turn complex data into actionable revenue strategies. At Ignitium, we’re also building careers. Our team is bold, curious, and agile. If you want to innovate at the intersection of AI, data, and marketing and make a tangible impact at a high-growth startup, this is the place for you. Position Summary We’re looking for a Product Delivery Lead to help our product teams stay organized, aligned, and unblocked so they can deliver meaningful customer and business outcomes. This person is a partner to Product Development, DCX, Data Labs, and Engineering with a focus on improving team flow, clarity, and execution. You'll bring strong project management skills, enabling the team to make smart decisions and deliver consistently. Essential Functions To perform this job successfully, an individual must be able to satisfactorily perform each of the essential responsibilities listed below. • Enable empowered product teams:, • Support cross-functional teams focused on solving problems instead of delivering features, • Enable predictable delivery while preserving agility, experimentation, and continuous discovery, • Help teams sequence work thoughtfully to balance learning and execution, • Improve flow and operating rhythm, • Facilitate lightweight, high-value rituals (planning, reviews, retros, dependency syncs) that improve focus, accountability, and momentum., • Help teams work in small, testable increments, avoid unnecessary rework and chaos, and confirm their ideas are right before investing heavily in building them., • Improve clarity through clear definitions of development stages, what is R&D vs Production, • Encourage incremental delivery and rapid feedback loops, • Increase visibility without creating status churn, • Provide outcome-oriented reporting on risks, tradeoffs, progress, and dependencies, • Surface risks early with mitigation plans, • Ensure stakeholders feel informed and confident by providing transparency without micromanaging teams, • Translate stakeholder requests into clearly defined problems to solve, • Remove friction and unblock delivery, • Identify bottlenecks and drive cross-team dependency resolution, • Coordinate operational readiness (release coordination, launch checklists, support handoffs), • Improve release flow in partnership with engineering (CI/CD, SDLC alignment), • Strengthen execution discipline:, • Help teams maintain accountability while preserving autonomy, • Promote measurable outcomes over output tracking, • Encourage continuous improvement using flow metrics (cycle time, WIP, throughput where appropriate), • Coach partners on how product teams work, • Set expectations with stakeholders, • Protect team focus, • Translate “requests” into problems to solve., • The outcomes you’ll drive:, • Sprint and release commitments are met consistently, • Cross-team dependencies are identified early, tracked visibly, and resolved before they delay delivery., • Stakeholders know what’s shipping, when, and why, • Releases feel coordinated and operationally ready with clear handoffs to Customer Success and Support., • Product Management, Design, and Engineering operate with a consistent cadence, where priorities are clear, and changes are intentional Ignitium Standards • Commitment to the Ignitium vision, • Consistently demonstrates an understanding of, and commitment to, Ignitium’s vision, • Professional conduct and positive representation of Ignitium, • Consistently adheres to Ignitium policies and procedures, and represents the company in a positive, professional manner, • Communication skills, • Consistently interacts with others honestly, respectfully, and collaboratively, and communicates clearly and in a timely manner, • Adaptability and flexibility, • Consistently balances competing objectives, handles demands of changing situations and tolerates ambiguity, • Collaboration, • Consistently collaborates effectively cross-functionally and with team members., • Accountability, • Consistently delivers quality work, is capable of setting appropriate expectations, and delivers results within expected timelines and SLAs., • Continuous improvement, • Consistently collaborates with team members to encourage continuous improvement within the department, pursues professional development activities, and applies what they have learned to improve internal business processes. Ignitium’s North Star • Mission: Orchestrate Account-Based Experiences that drive revenue for high-growth companies., • Vision: Transform the enterprise B2B buying experience., • Values: Integrity, Trust, Collaboration, Excellence, Agility, Generosity Knowledge and Skills To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job: Minimum Qualifications • 3+ years enabling delivery for software teams within a product organization (delivery, project/program management, product operations, or similar roles), • Strong understanding of modern product delivery practices (Agile/Lean principles, iterative development, incremental releases), • Proven ability to manage dependencies, risks, and stakeholder communication in a fast-moving, evolving environment, • Excellent facilitation skills to be able to lead meetings that drive clarity, alignment, and decisions, • Comfort working in ambiguity and helping teams create structure without introducing unnecessary bureaucracy, • Experience supporting continuous discovery and delivery teams, or organizations transitioning from project-based to product-based operating models, • Experience partnering closely with engineering teams, with familiarity in SDLC practices, CI/CD concepts, and release coordination, • Experience using flow metrics (cycle time, WIP limits, throughput) and outcome-oriented reporting to improve team effectiveness, • PMP, CAPM, or similar certification welcome but not required. We value servant leadership and delivery enablement over credentials Education and Experience • Bachelor’s degree in a related field or equivalent practical experience preferred. Advanced degree welcome but not required., • We value demonstrated experience enabling empowered product teams over formal credentials. Certificates and/or licenses • Professional Project Management certification (e.g., PMP, CAPM) welcome but not required., • We place greater emphasis on demonstrated delivery leadership, operational enablement, and real-world product experience than on formal certifications. Physical Requirements • Essential functions require sufficient physical ability to stand or sit for prolonged periods of time and operate office equipment requiring repetitive hand movement and fine motor coordination, including use of a computer keyboard. Equipment/Tools Utilized Duties of this position will require regular use of these types of machinery, equipment, and tools: • Office equipment including computer, conferencing equipment, and process visualization tools Environmental Conditions While performing the essential responsibilities of this job, the employee may experience the following environmental conditions at the frequency indicated: • Noise Conditions: Exposed to noise consistent with a standard office environment, • Injury Exposure: Position requires working with standard office equipment – copy machine, computers, and phones, • Atmospheric Exposures: Typical office environment conditions NOTE: Ignitium LLC retains the discretion to add to or change the duties of the position at any time.