Maintenance Technician - Student Housing
hace 23 días
Tempe
Job Description JOB PURPOSE: Assists the Maintenance Supervisor with administration, and also performs maintenance work orders. Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations. PRIMARY DUTIES & RESPONSIBILITIES: will always include those specifically assigned by the immediate supervisor. • Providing excellent service to residents, guests, employees and contractors., • Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor., • Ensuring the clean condition of the community at all times., • Maintaining the maintenance shop according to policy., • Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review., • Assisting in other tasks as directed by the Maintenance Supervisor., • Spot cleaning the model and vacant units on a daily basis. Daily/Weekly: • Meetings: Meet with Maintenance Supervisor daily to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and direction from Maintenance Supervisor., • Timekeeping: Keep a record of hours utilizing company provided forms. Obtain authorization to work overtime from Maintenance Supervisor or Community Manager., • Common Area Inspection/Pick-up: Walk Common areas daily, before 9 am. Always be diligent to look for maintenance issues., • Peak Day Trash Pickup: At direction of Maintenance Supervisor, inspect all grounds and ensure cleanliness., • Make-Ready Preparation: Per the turn schedule provided by the Maintenance Supervisor, complete turns:, • Install Vendor Lock on unit within 24 hours of receiving keys from resident., • Communicate any vendor make-ready issues to Maintenance Supervisor.3, • Ensure that Maintenance Supervisor has walked unit and has approved all work to be done prior to start., • Complete a turnkey checklist for each unit as work is completed. Obtain Maintenance Supervisor signature on form once work is finalized., • Workorders: Complete workorders as directed. Ensure 24-hour response policy. (Daily), • Key Change-Outs: At direction of Maintenance Supervisor, change out vendor lock for newly keyed lock once a unit has been leased and move-in is scheduled. Document in CSR., • On Call: Provide on call coverage during non business hours, as directed by Maintenance Supervisor. On larger properties, on call duties are rotated amongst all maintenance staff., • Breezeway Cleanliness: Enforce trash standards on property. Report violations to Maintenance Supervisor so notices to residents can be issued. (Daily), • Pool Maintenance: At the direction of Maintenance Supervisor, log and maintain pool chemicals daily, according to local code., • Logs: At direction of Maintenance Supervisor, maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep abreast of changes to MSDS sheets., • Maintenance Inventory: Inform Maintenance Supervisor of supplies needed., • Weekend Coverage: Per schedule provided by Maintenance Supervisor, provide coverage of common areas on weekends and Saturday afternoon cleans. (Weekly) Monthly • Scheduled Inspections: Review Preventative Maintenance Calendar on monthly basis. At the Direction of the Maintenance Supervisor, perform following duties on a monthly basis:, • Car Checks, • Breezeway Inspections, • Safety and Trip Hazard Inspections, • Monthly Safety Meeting: Attend a monthly safety meeting to stay informed of safety regulations and changes. Utilize meeting to communicate problems and get direction on better ways of doing things and improved cost control.Quarterly/Ongoing, • Quarterly Unit Inspections: At the direction of the Maintenance Supervisor, replace filters on a quarterly basis and inspect units for mold and other problems during filter installs. Place notice in each unit reiterating community policies regarding trash, recycling and proper HVAC operation (standard letter)., • Equipment Inventory: Ensure proper equipment is kept in inventory. Report missing/broken equipment immediately to Maintenance Supervisor. Assist in the verification of inventory as directed. Advise Maintenance Supervisor of any needed equipment/supplies., • Education: Keep Maintenance Supervisor updated on education and certification needs. Ensure and required licenses and certifications are kept current. Move-Out/Move-In • Vendor Assistance: Work with vendors during process and provide input to Maintenance Supervisor regarding venders’ status and adherence to schedule., • Unit Punch: Complete unit punch at the direction of Maintenance Supervisor.Qualifications:, • Working knowledge of electric, plumbing, HVAC and basic construction., • A general mechanical aptitude combined with a willingness and desire to learn., • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization., • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals., • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form., • Professional demeanor resulting from previous maintenance experience, • Excellent customer service skills, • Good communication and listening skills, • Able to be an effective team player and interact well with others, • Organized and detail-oriented, • Patient, even-tempered and works well under pressure, • Effective time management skills, • Able to maintain confidentiality, • Able to follow directions from a supervisor, • Able to understand and follow posted work rules and procedures, • Able to accept constructive criticism, • Must have own tools, • Able to climb and work from ladders and the ability to lift and carry heavy loads, • Able to work weekends or overtime as job requires, • Able to be “on call” weekends and after hours Education and Experience : • High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience.Certifications/ Licenses:, • Certified HVAC as required., • Valid driver’s license and proof of insurance. JOB PERFORMANCE AND SUCCESS FACTOR REQUIREMENTS: (These are the quantitative and qualitative measures that this role will be evaluated and held accountable for). Cooperation, Influence, Teamwork & Business Relationships – 25% • Collaboration & Teamwork – 20%, • Cooperation – 20%, • Customer Service – 20%, • Influence – 20%, • Internal/External Relationships – 20%Decision Making/Initiative – 25%, • Analytical & Problem Solving – 16.67%, • Decisive – 16.67%, • Practical Judgment – 16.67%, • Action-Oriented – 16.67%, • Confidence & Risk Taking – 16.67%, • Effort & Self Development – 16.67%Job Knowledge and/or Job Specific Skills – 25%, • Job Knowledge – 16.67%, • Reporting – 16.67%, • Multi-Tasking – 16.67%, • Work Quality – 16.67%, • Work Quantity – 16.67%, • Creativity & Productivity – 16.67%Professional/Technical/Communication Skills – 25%, • Ethics & Values – 14.29%, • Integrity – 14.29%, • Perseverance& Determination – 14.29%, • Reliability & Punctuality – 14.29%, • Time Management – 14.29%, • Approachability & Composure – 14.29%, • Verbal & Written Communication – 14.29% Working environment and physical demands: X Office environment X Outdoors environment X Mechanical facility X Changing weather conditions X Toxic or caustic chemicals X Odors or fumes X Electrical current X Loud machine/Equipment noise X Above ground level X Confining spaces Physical Demands: Over 2/3 Time Between 1/3 and 2/3 Under 1/3 Walking X Sitting X Standing X Climb or balance X Lifting under 10 lbs. X Lifting over 10 lbs. X Reach with hands & arms X Stoop, kneel, crouch or crawl X Talk or hear X Travel Outside the area X Powered by JazzHR 6rPpWFYfW7