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Here are the key responsibilities of a front desk manager: Staff Management: Hire, train, and supervise front desk staff. Schedule shifts and manage staff workloads. Conduct performance evaluations and provide feedback. Customer Service: Ensure clients receive a warm welcome and efficient service. Handle guest complaints, requests, and inquiries promptly and professionally. Maintain a high standard of customer service and hospitality. Operations Management: Oversee daily front desk operations to ensure efficiency. Ensure that the front desk area is clean, organized, and well-maintained. Implement and enforce policies and procedures. Reservation Management: Manage bookings. Billing and Payments: Oversee the check-in and check-out process, including billing. Ensure accurate recording of guest charges and payments. Handle cash, credit card transactions, and financial reports. Communication: Maintain open and effective communication with staff and other departments. Relay important information to staff and ensure they are informed about policies and procedures. Handle incoming calls, emails, and messages. Client Experience: Monitor and enhance the overall client experience. Address and resolve any issues that affect client satisfaction. Implement initiatives to improve client services and experiences. Problem-Solving: Handle emergencies and difficult situations with composure. Resolve conflicts between staff and clients. Make quick decisions to ensure client satisfaction and operational efficiency. Reporting and Analysis: Prepare and analyze reports on front desk activities and performance. Track key metrics such as occupancy rates, revenue, and client satisfaction. Identify areas for improvement and implement changes. Inventory and Supplies Management: Manage front desk supplies and equipment. Ensure an adequate stock of essential items such as keys, forms, and stationery. Coordinate with vendors and suppliers as needed. Compliance and Security: Ensure compliance with company policies, local laws, and regulations. Maintain security protocols to protect clients and staff. Ensure confidentiality of guest information. Training and Development: Provide ongoing training and development opportunities for front desk staff. Keep staff updated on new policies, procedures, and technologies. Foster a positive and collaborative team environment.
Real Estate/Capital Markets law firm in Flushing seeking Paralegal/Legal Assistant. The candidate will be responsible for the collection and organization of documents and information from various cases at the firm. The candidate will mostly be working with our real estate and bank loan departments. Our ideal candidate should feel comfortable with relaying messages between various stakeholders, keep important documents in an organized manner, and be able to work independently as well as in a team environment. Preferably, the candidate should have prior experience with real estate law, familiar with contract terms, title report, closing statements, bank loan documents able to work independently as well as a team member. Responsibilities • Review and draft routine legal documents • Review and draft routine bank loan documents • Create and maintain case files • Facilitate the meeting of attorneys’ deadlines by keeping organized schedules and providing timely reminders • Assist attorneys with legal research Qualifications • Bachelor's degree or Paralegal certificate (Required) • Proficiency in Microsoft Office Suite and Adobe Acrobat (Required) • Experience as a legal secretary, legal assistant or paralegal (Preferred) • Fluency in English, Mandarin Chinese, Cantonese and/or Fujianese (Preferred)
Looking for a dynamic Executive sous Chef, a leader by example, to open its first concept in New York. Nestled in the vibrant Meatpacking district neighborhood of New York City, Our high-volume restaurant serves brunch and dinner, bringing market-driven culinary excellence and impeccable service. We serve French cuisine with an American influence. Sous Chef Responsibilities: Manage ordering, scheduling, and inventory to ensure smooth kitchen operations. Collaborate closely with the Executive Chef, following their direction and maintaining the kitchen's standards. Develop prep lists for the kitchen team and oversee their execution. Work efficiently, maintaining cleanliness and respect for ingredients. Ensure consistency in food preparation and presentation according to the restaurant's standards. Keep kitchen equipment clean and in good working condition. Motivate and lead the kitchen staff, fostering a positive work environment through effective communication and leadership. Sous Chef Preferred Requirements: Previous experience as a Sous Chef in a similar culinary setting. Familiarity with French cuisine. Strong communication skills and leadership qualities. Ability to thrive in a fast-paced, high-pressure environment. Willingness to take direction and provide guidance to kitchen staff. Experience working in an all-scratch kitchen environment. Exceptional standards for cleanliness, health, and safety. Knowledge of general administrative functions including ordering, inventory management, scheduling, and performance evaluation. Exposure to P&L management is advantageous. Flexibility in scheduling, including availability to work weekends and holidays. Compensation Package Includes: Base salary ranging $75,000 to $85,000. Comprehensive health benefits. Paid time off allowance. A dynamic and inclusive work environment with a focus on creativity, innovation, and personal growth.