47 Best psychology degree Jobs in Fresno, California (December 2025)

SLS/ILP Program Manager

2 days ago

Fresno

Job DescriptionSalary: $30.00 Hourly Position: Program Manager Employee Status: Non-Exempt Reports To: Program Director SUMMARY The Case Manager Supervisor is primarily responsible for monitoring all aspects of the service delivered. ENVIRONMENT Family Options offers family in-home services and support to adults with developmental disabilities. We are committed to providing QUALITY services to individuals in a nurturing family environment. Family Options partners with the individual enrolled in the program, their family, regional center, and/or community friends or groups to support an individualized plan of care for each client. The following is a list of major duties and responsibilities for this position along with certain supportive duties. It is not all-inclusive. Other duties and responsibilities may be added as needed and in addition, management, as appropriate, may modify this job description. JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: • Provide supervision to case managers, office staff, DSP, house managers., • Confer with Program Director regarding job postings, applicants, new hires, discipline, Workers Compensation, incidents, and ongoing personnel matters and questions in a timely manner., • Conduct interviews of applicants and hire individuals qualified to fill open positions, assuring timely, thorough completion and submission of all required hiring forms., • Orient new staff to policy books, and to individual client and program procedures according to the orientation packet and company policy., • Supervise, train, coach, recognize, evaluate, discipline and terminate all employees that he/she is assigned to supervise., • Notify Program Director of situations with personnel that may, or have, led to disciplinary action. Consult with Program Director for guidance, as appropriate. Copy all disciplinary reports, suspension and/or termination letters to the Program Director., • Work with Case managers to assure staff is scheduled according to the approved staffing pattern, using the most cost effective approach, yet balancing cost with quality and need for consistent staff. Confer with Program Director prior to making permanent changes to the staffing pattern; assure budgeted hours are not exceeded and staff consistency is maintained for the clients benefit., • Ensure quality service, care and safety is being delivered in each home., • Assure that all staff attend mandatory training sessions provided by the agency or the program. Monitor staffs training documentation, minimally quarterly, and ensure staff meet minimum training hour and topic requirements. Notify staff of training status on a routine basis, using designated forms, while adhering to the Staff Training policy., • Provide and/or coordinate staff training and in-services relevant to performing job duties, and as mandated by applicable licensing regulations., • Complete home visits as needed/required., • Complete required reports as needed by supervisor., • Maintain budgetary compliance of all programs., • Provide annual employee evaluations., • Complete disciplinary actions to employee within appropriate time frame., • Maintain knowledge of the principle of psychology, case management and social services., • Maintain prompt communication with provider, family Option, family, client, and community agencies., • Develop strong working relationships with funding agencies, governmental agencies, social services agencies, Medical practitioner, judicial system, community agencies, etc., • Represent and positively promote the agency and program to funding source, community agencies families, and related group., • Utilize experience and psychology background to assess behavior characteristic of the specified client population in order to make decisions that relates to the development of the client., • Assess referred clients and develops and coordinate individualized plans., • Ensure client files are current. Reports/updates are updated and kept as outlines in regulatory requirements., • Periodically provide transportation based on the need of the client., • Participate in rotating on call coverage., • Maintain prompt communication with provider, family, clients, manager and community agencies as needed., • Meet with Program Director to discuss program updates and concerns., • Work with staff and funding source and IDT to develop and implements service plan as outlined in regulatory requirements (title 17)., • Participates in client meetings with involved funding agencies, psychiatrists, day program or school personnel as needed to support staff., • Processes referrals, intakes and assessments of consumer assigned., • Assist with moves of consumers/clients as needed to assure a smooth transition and all paperwork is completed and submitted timely., • Assists with all legal, regulatory and certification activities as needed., • Crisis Intervention to maintain stable services for consumers., • Prepare well written quarterly report on time as needed., • Provides coaching to employee, care providers and consumer as related to family home services delivery., • Maintain current client records as per Title 17., • Maintain positive relationships with coworkers and staff., • Provide current documents for personnel files and maintain accuracy of employee files., • Participate in company activities as assigned., • Follow and enforce policies and procedures of the company as outlined in the employee handbook and program policy and procedure guide., • Other duties as assigned., • While working as a Program Manager, employees may be required to deal with the following conditions: 1) unconventional schedulesFamily Options operates programs and services 24/7, 365 days a year; 2) possible exposure to blood borne pathogens; 3) possible exposure to profanity, violent, and/or offensive behavior from the consumers., • Experience maintaining confidentiality and/or items sensitive in nature. OTHER REQUIREMENTS • The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Valid drivers license, maintain clear background as per DOJ and DDS and maintain current car insurance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Four-year degree in Human Services or related filed., • Two years related experience., • Computer literate in MS Office and Excel., • Mathematic ability, • Writing/grammar skills to complete reports, letters and comply with state reporting requirements. PHYSICAL REQUIREMENTS This position is performed in a home environment and requires walking frequently throughout the day. This individual must be able to assist patients with cleaning, meal preparation, driving to appointments, shopping, stamina to maintain attention to detail despite interruptions, strength to lift and assist clients, lifting a minimum of up to 50 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. BEHAVIOR SKILLS/COMPETENCIES • Able to use a systematic approach to problem solve to maintain accurate records and preparing clear reports for informational, auditing and operational use., • Decision Making/Problem Solving: Able to take action in solving problems with exhibiting judgment., • Organizing own work, setting priorities and meeting critical deadlines; and, • Communication to interact effectively with co-workers, managers, subordinates and the general public sufficient to convey information and to receive work direction., • Must have basic knowledge and understanding of use to allow for easy use of phones, email, faxing, copier, scanning., • Ability to define realistic, specific goals and objectives; to prioritize deadlines., • Ability to write clearly and effectively presenting new ideas and to document activities; to read and interpret written information.

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