Buscar empleo: 129 ofertas de trabajo de psychology degree en San Diego, California (mayo 2026)

Program Coordinator

hace 20 días

San Diego

Job Description Mission and Vision: The mission of Hope the Mission (HTM) is to prevent, reduce, and eliminate poverty, hunger, and homelessness by offering immediate assistance and long-term solutions. Position Purpose and Summary: The San Diego Storage Connect Center provides a safe, low-barrier storage solution for individuals experiencing homelessness to securely store personal belongings. Under the direction of the Program Manager, the Program Coordinator is responsible for supporting the overall management and daily operations of the site. This position provides direct supervision to Bin Runners, Intake Specialists, and Administrative staff, ensuring efficient service delivery, accurate data management, participant engagement, and compliance with established program policies and procedures. The Program Coordinator upholds the mission of Hope the Mission by providing effective leadership, maintaining operational oversight, and supporting a team of direct service staff serving individuals experiencing homelessness. This position requires the ability to travel, with approximately 25% of time spent driving for program-related purposes. Specific Duties-Programmatic * Provide oversight of operational components including accurate, up-to-date data collection, quality assurance and contract management adhering to guidelines set for in the Scope of Required Services and standards. Includes but is not limited to: * * • Manage timely progress of program goals, objectives and performance targets, making necessary adjustments in a timely manner in order to improve outcomes., • Ensure program/contract compliance as per guidelines and requirements mandated by LAHSA for interim housing programs, regularly reviewing logs, records, and data., • Assist with client issues as needed (conflicts and complaint resolution) using de-escalation and mediation techniques., • Ensure implementation of housing first, harm reduction and trauma informed care methodologies when appropriate. Provide feedback to leadership on the development, enhancement, delivery and modifications (as needed) of services provided, adjusting when necessary. * Provide emergency service referrals (e.g., domestic violence, human trafficking & sexual assault) and warm handoff referrals when appropriate. * In collaboration with the Program Manager, provide direction and training to shelter support staff (including, but not limited to, Client Services Monitors and Case Managers ) and the corresponding job duties assigned to each position. * Coordinate with other agencies and partners to ensure consistent and accurate dissemination of information, provision of services and adherence to program requirements. * Provide training and support to shelter support staff * Oversee bin storage operations, including tracking daily bin utilization and storage capacity. * Maintain accurate and complete staff timesheets, daily activity logs (if applicable), HMIS-Clarity participant records and other reports as directed. * Establish and maintain positive, productive working relationships with community partners and community stakeholders including mental health programs, shelter programs, local law enforcement, local neighborhood councils (and other local officials), and providers of services and resources to homeless persons. * Attend staff meetings, case conferences, training workshops. and community meetings as needed. * Prepared to provide coverage for other roles as needed in the event of staff absences, with particular emphasis on supporting Intake Specialist functions to ensure continuity of intake operations and service levels. * Review shift reports to monitor staff performance and compliance. * Review and revise all incident reports, and communicate proactively with the Program Manager regarding all incoming incident reports; ensure timely follow-up and accurate documentation * Participate in required program staff trainings as well as trainings specific to the Program Coordinator role. * Take inventory of site needs and submit facility maintenance, IT, and supply order requests with approval from the Program manager. * Provide staff coverage as needed. Specific Duties-Operations * Ensure that the property and its surroundings is well maintained and clean. * Regularly inspect bathroom facilities to verify clean, sanitary conditions. * Report any maintenance issues or need for repairs to supervisor in a timely fashion. * Regularly inspect shelter rooms to ensure they are in working order. * Train janitorial and hygiene staff in proper protocol for site/bathroom maintenance. * Submit all supply orders or facility requests in a timely fashion. * Oversee the maintenance of shelter linen, clothing, and supply rooms. Other Duties * Performs any other duties, projects and responsibilities as assigned by manager. * Work with collaboration with outsourced security guard to ensure safety of participants, staff, volunteers and visitors on the property. * Trains staff on use of security and surveillance systems. * Observe department guidelines to conduct personal business during breaks and lunch hour. * Project a positive professional image and adheres to organizational dress code. * Self-identify potentially unsafe systems/processes/situations and takes initiative to report to manager/supervisor. * Establish and/or maintain good rapport and working arrangements with co-workers, including the management team and supporting staff. Accountability and Review Position reports to: Program Manager Performance Review: Annual Minimum Qualifications * Experience: Minimum of two (2) years of experience in program and/or staff supervision; knowledge of homeless populations and services, government assistance programs, housing placement, case management procedures, contract and fiscal management preferred. * Homeless service & Housing Navigation experience strongly preferred * Bachelor’s degree in Social Work, Psychology, or other related fields preferred or 2 years’ experience in the field. * Skills- Commitment to working with homeless individuals in a harm reduction, trauma-informed care setting. Strong interpersonal skills and sensitivity towards individuals experiencing crisis. * Computer literacy- Microsoft Office Suite, HMIS, preferred. * Spanish preferred. * TB test required. Knowledge and Skills * Passion for ending Homelessness * Employs a “Whatever it Takes” approach in service delivery * Excellent written and oral communication * High level of understanding of Evidence-Based Practices such as Motivational Interviewing, Harm Reduction, and Housing First * Demonstrates effective staff supervision * Understands supportive service program development * Values relationships with community-based organizations and resources * Demonstrates dedication to homelessness and related issues (i.e., poverty, housing, services) * Adheres to contract compliance and outcomes measurement Mandatory Requirements: • Employment eligibility verification, • Reliable transportation, • Tuberculosis and drug test, • Fingerprint live scan background, • Ability to work flexible hours which include evenings and weekends, • Driving is an essential function of this position, • Must have valid CA Driver's license, • Must provide proof of vehicle insurance coverage, • Must be able to qualify for HOTV’s commercial insurance coverage PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employee may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing. Work Environment: The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure. ◊ EEO: HTM (Hope the Mission) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws. governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training. ◊ HTM will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage. Monday - Friday: 10:40am - 7:15pm

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